Ford 2015 FLEX Owner's Manual page 440

Issue
My phone is Sometime apps
connected, my do not properly
app(s) are close and re-open
running, but I still their connection
cannot find any to SYNC, over
apps. ignition cycles,
for example.
2015 Flex (471)
Owners Guide gf, 1st Printing, October 2014
USA (fus)
SYNC®
AppLink issues
Possible Possible solution(s)
cause(s)
• Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle. On
an Android device, if apps have
an Exit' or 'Quit' option, select
that then restart the app.
• If the app does not have that
option, you can also manually
Force Close the app by going
to the phone's settings menu,
selecting 'Apps.' then finding the
particular app and choosing
'Force stop.' Don't forget to
restart the app afterwards, then
select Find New Apps on
SYNC.
• On an iPhone with iOS7+, to
force close an app, double tab
the home button then swipe up
on the app to close it. Tab the
home button again, then select
the app again to restart it. After
a few seconds, the app should
then appear in SYNC's Mobile
App's Menu.
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