Reporting Safety Defects (U.s. Only); Reporting Safety Defects (Canada Only) - Ford 2015 FLEX Owner's Manual

Customer Assistance
Obtaining a French Owner's Manual
A French owner's manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.

REPORTING SAFETY DEFECTS (U.S. ONLY)

Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY)

If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510, or online at:
http://www.tc.gc.ca/eng/roadsafety/menu.htm
2015 Flex (471)
Owners Guide gf, 1st Printing, October 2014
USA (fus)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
283