Page 1 2015 Owner’s Manual fordowner.com ford.ca October 2014 First Printing Owner’s Manual Flex Litho in U.S.A. FA8J 19A321 AA...
Page 2: Table Of Contents
Keys ..........64 Replacing a lost key or remote control..... . .69 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 3 Rear-window wiper and washer ......97 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 4: Table Of Contents
Information messages ........130 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 5 Engine block heater ........187 2015 Flex (471)
Page 6: Table Of Contents
Using Adaptive Cruise Control......228 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 7 Fuse specification chart ....... .285 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 8: Table Of Contents
Vehicle storage ........327 2015 Flex (471)
Page 9 Vehicle Health Report ........415 2015 Flex (471)
Page 10: Table Of Contents
Errors and omissions excepted. © Ford Motor Company 2014 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 11: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 12 Explosive gas Fan warning Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 13 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 14 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 15 If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions.
Page 16 Introduction FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account.
Page 17 Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 18 U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. See this owner’s manual for all other required information and warnings. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 19: Child Safety
NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
Page 20 See Front Passenger Sensing System in the Supplementary Restraints System chapter for more information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 21: Installing Child Seats
• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 22 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 23 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 24 5. To put the retractor in the automatic locking mode, do the following; • Standard safety belt: grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 25 Sometimes, a slight lean toward the buckle will provide extra help to remove remaining slack from the belt. • Standard safety belt 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 26 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician.
Page 27 Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. • Second-row bucket seats and third-row passenger side 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 28 Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 29 LATCH system, or both, you can attach the top tether strap. The tether strap anchors in your vehicle are in the following positions (shown from top view): • Second row bucket seats and third-row passenger side 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 30 If needed, fold the head restraint down to improve the fit of the child safety seat or tether strap. See Rear seats in the Seats chapter for head restraint information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 31 2. Locate the correct anchor for the selected rear seating position. • Second-row bucket (40/40) • Second-row bench (60/40) • Third-row seat Note: The cargo tie-downs at the rear edge of the floor are not tether anchors. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 32 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2015 Flex (471)
Page 33: Booster Seats
• Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Always use booster seats in conjunction with your vehicle lap and shoulder belt. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 34 If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 35 Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 36: Child Seat Positioning
WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 37 Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See the Seats chapter for information on head restraints. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 38: Child Safety Locks
The rear doors can be opened from the outside when the childproof door locks are set, but the doors are unlocked. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 39: Safety Belts
Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 40 This helps increase the effectiveness of the safety belts. In frontal crashes, the safety belt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 41: Fastening The Safety Belts
The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 42 In addition, the retractor(s) is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 43 How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 44: Safety Belt Height Adjustment
1. Squeeze the button and slide the height adjuster up or down. 2. Release the button and pull down on the height adjuster to make sure it is locked in place. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 45: Safety Belt Warning Light And Indicator Chime
If the Belt-Minder warnings have expired (warnings for about five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 46 Note: If you are using MyKey, you cannot disable the Belt-Minder. Also, if you have previously disabled the Belt-Minder, it will be re-enabled during the use of MyKey. See the MyKey chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 47: Rear Inflatable Safety Belt
After inflation, the shoulder portion of the safety belt remains cool to the touch. The rear inflatable safety belts are located in the shoulder portion of the safety belts of the second-row outboard seating positions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 48 This helps reduce pressure on the chest and helps control head and neck motion for passengers. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 49: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
Page 50: Personal Safety System
2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 51: Supplementary Restraints System
WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 52 The horn and lamps turn off when: • You press the hazard button. • You press the panic button (if equipped) on the remote entry transmitter. • Your vehicle runs out of power. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 53: Driver And Passenger Airbags
• Driver and passenger airbag modules. • Front passenger sensing system. • Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator later in this chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 54 Failure to follow these instructions may increase the risk of injury in a crash. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 55: Front Passenger Sensing System
Note: When the ignition is first turned on, the passenger airbag status indicator OFF and ON lamps will illuminate for a short period of time to confirm it is functional. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 56 • If the indicator OFF lamp remains lit even after this, the person should be advised to ride in the rear seat. Passenger airbag Occupant Passenger airbag status indicator OFF: Lit Empty Disabled ON: Unlit 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 57 Make sure the front passenger sensing system is operating properly. See Crash Sensors and Airbag Indicator later in this chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 58: Side Airbags
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.
Page 59 Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 60: Safety Canopy Curtain Airbags
A, B, C or D pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the curtain airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 61 Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 62: Crash Sensors And Airbag Indicator
2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 63: Airbag Disposal
AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 64: Keys And Remote Control
Refer to Remote Control in this chapter for more information on the location and use of the mechanical key blade. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 65: Remote Control
Note: Your vehicle’s back-up keys came with a security tag that provides important key cut information. Keep the tag in a safe place for future reference. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 66 Do not use the backup key to remove the cover or you could damage the intelligent access key. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 67 Continue to hold until you hear a second tone. 3. Press the unlock button on the remote control within three seconds. Repeat this procedure for each remote control you wish to deactivate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 68 • the transmission is not in P • the vehicle battery voltage is too low • the fuel is too low • the service engine soon light is on. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 69 The parking lamps will remain on and your vehicle will run for 5, 10, or 15 minutes, depending on the setting. See the Information Displays chapter to select the duration of the remote start system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 70: Replacing A Lost Key Or Remote Control
A dealer can program the transmitters to your vehicle or you may be able to program them yourself. See the Security chapter for information on programming your transmitters. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 71: Mykey
You cannot override the set speed by fully depressing the accelerator pedal or by setting cruise control. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 72: Creating
2. Access the main menu and select Settings, then MyKey by pressing OK or the > button. 3. Use the arrow buttons to get to a configurable feature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 73: Clearing
MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 74: Troubleshooting, Mykey
• The MyKey user is not using the MyKey. MyKey distances do • An admin key holder cleared the MyKeys not accumulate. and created new MyKeys. • The key system has been reset. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 75: Locks
The unlocking mode applies to the remote control, keyless entry keypad and intelligent access. Intelligent access at the driver door unlocks all doors when you have disabled two-stage unlocking. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 76 Note: Keep the door handle surface clean to avoid issues with operation. At the Liftgate Press the button hidden near the license plate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 77 • the ignition is on, or • the ignition is off and the transmission is not in P. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 78 Note: You can enable or disable the autolock and autounlock features independently of each other. You can enable or disable these features: • through an authorized dealer • using the information display (if equipped with this feature). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 79 (If Equipped) If you leave your vehicle in the run ignition state, it will shut off once it detects a certain amount of battery drain or after 45 minutes. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 80 The liftgate area is only intended for cargo, not passengers. To open the liftgate: Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 81 Have the system checked by an authorized dealer if you still have a fast tone after removing the load. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 82 When opening: The system stops when it detects an obstacle and a tone will sound three times. Remove the obstacle to operate the liftgate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 83: Securicode™ Keyless Entry Keypad
You can also create up to three of your own 5-digit personal entry codes. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 84 3. Press and hold 1•2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory-set 5-digit code will work. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 85 You will see the factory-set code in the message center. The code appears for a few seconds. Note: The code may not display until after any other warning messages first display. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 86: Security
Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting your vehicle.
Page 87 7. After three seconds but within 20 seconds of turning the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 88 Stop and wait for at least one minute before starting again if any steps are performed out of sequence. Read and understand the entire procedure before you begin. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 89: Anti-Theft Alarm
• the ignition is turned on with an invalid key. Take all keys and remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 90 You will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 91: Steering Wheel
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. 3. Lock the steering column. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 92 The steering column sets a stopping position just short of the end of the column position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 93: Steering Wheel Controls
MUTE: Press to silence the radio. VOL (Volume): Press to increase or decrease the volume. VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition See the SYNC or MyFord Touch chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 94 Steering Wheel CRUISE CONTROL Type 1 Type 2 CNCL See the Cruise Control chapter for information on this feature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 95 Navigate through the screen and press OK to select. See the MyFord Touch chapter. HEATED STEERING WHEEL (IF EQUIPPED) See the MyFord Touch chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 96: Pedals
The pedal positions are saved and recalled with the memory feature (if equipped). Refer to the Seats chapter. The pedals should only be adjusted when the vehicle is parked. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 97: Wipers And Washers
Keep the outside of the windshield clean, especially the area around the interior mirror where the sensor is located, or sensor performance may be affected. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 98: Windshield Washers
Rotate and hold the control to either the top or bottom position to activate the rear washer. The control will return to the 2 or 0 position when you release it. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 99: Lighting
• Push the lever toward the instrument panel again or pull the lever towards you to deactivate. Headlamp Flasher •Pull toward you slightly to activate and release to deactivate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 100: Autolamps
The headlamps will not turn on by wiper activation: • During a single wipe. • When the wipers are on to clear washer fluid during a wash condition. • If the wipers are in intermittent mode. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 101: Instrument Lighting Dimmer
• 10 seconds • 20 seconds • 120 seconds Note: You can also adjust the time delay using the display controls in the instrument cluster. See the Information Displays chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 102: Daytime Running Lamps
Automatic control will resume when conditions are correct. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 103 • Severe rain, snow or fog is detected. • The camera is blocked. Activating the system Switch the system on within the information display. See Information displays. Turn the lighting control to the autolamps position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 104: Front Fog Lamps
Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 105: Interior Lamps
Rear map lamps Your vehicle may have second row lamps located within the grab handles. Press the detent on the lens to turn the lamps on. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 106: Windows And Mirrors
The window will travel up with no bounce-back protection. The window will stop if you release the switch before the window is fully closed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 107: Exterior Mirrors
Foldaway Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 108 Memory Mirrors (If Equipped) You can save and recall the mirror positions through the memory function. See Memory function in the Seats chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 109 (B). The vehicle will transition to your peripheral field of view as it leaves the blind spot mirror (C). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 110: Interior Mirrors
It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 111: Sun Visors
The moonroof controls are on the overhead console. The moonroof has a one-touch open and close feature. To stop its motion during one-touch operation, press the control a second time. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 112: Moonroof
Venting the Moonroof Press and release the TILT control to vent the moonroof. Pull and hold the TILT control to close the moonroof. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 113: Instrument Cluster
• It may take a short time for the needle to reach F after leaving the gas station. This is normal and depends upon the slope of pavement at the gas station. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 114 Cluster shown in standard measure – metric clusters similar. A. Left Information Display. See Information displays for more information. B. Speedometer C. Right Information Display. See MyFord Touch™ for more information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 115: Warning Lamps And Indicators
If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound when there is a malfunction in the indicator light. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 116 This indicates a problem with the electrical system or a related component. Door ajar (RTT) Displays when the ignition is on and any door is not completely closed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 117 Illuminates when the fuel level in the fuel tank is at or near empty. Liftgate ajar (RTT) Illuminates when the ignition is on and liftgate is not completely closed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 118 Contact your authorized dealer as soon as possible. Safety belt Reminds you to fasten your safety belt. A Belt-Minder® chime will also sound to remind you to fasten your safety belt. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 119 • Engaged (white light-type 1, green light-type 2): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 120: Audible Warnings And Indicators
Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by your authorized dealer immediately. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 121: Information Displays
Note: Some options may appear slightly different or not at all if the items are optional. †Trip 1 / 2 Trip Odometer Trip Time †See Trip and fuel economy computer later in this section for more information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 122 Cross Traffic — check enabled (default) / uncheck disabled Cruise Adaptive or Normal Control Rear Park Aid — check enabled (default) / uncheck disabled Trailer Sway — check enabled (default) / uncheck disabled 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 123 Auto or Last Settings Control Seats and Auto or Off Wheel or Seats Duration (5, 10 or 15 minutes) System Windows Remote Open Wipers Courtesy Wipe Rain Sensing 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 124: Trip Computer
Changes in driving pattern may cause the value to vary. Average Fuel Indicates the average fuel consumption since the function was last reset. Information Messages See Information Messages later in this chapter for more information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 125 Use the up/down arrow buttons to choose between the following display options. Display mode Display mode Option 1 Option 2 Option 3 XXX mi (km) to empty Bar tachometer Round tachometer Engine coolant temp gauge 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 126 If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 127 • Inst. Fuel Economy: This display shows a visual graph of your instantaneous fuel economy. • XX. Min Fuel History: This display shows a bar chart of your fuel history. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 128 Front Park Aid — check enabled (default) / uncheck disabled Rear Park Aid — check enabled (default) / uncheck disabled Trailer Sway — check enabled (default) / uncheck disabled 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 129 System — check enabled (default) / uncheck disabled Windows Remote Open or Remote Close Courtesy Wipe — check enabled (default) / uncheck disabled Wipers Rain Sensing On / Off 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 130 Settings (cont’d) Display Distance Miles & GAL, l/100km or km/l Gauge Fuel Gauge / Fuel + Tach Display Language Select your applicable language Temperature Fahrenheit (°F) / Celsius (°C) 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 131: Information Messages
Traction control off Displayed when the traction control has been disabled by the driver. Trailer Sway Reduce Displayed when the trailer sway control has Speed detected trailer sway. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 132 Control/Transmission/AWD light when the AWD system is not operating properly. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 133 Cross Traffic Not Displayed when the blind spot information Available Sensor system/cross traffic alert system sensors are Blocked blocked. Driver can typically clean the sensor to resolve. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 134 Driver can typically clean the sensor to resolve. Contact your authorized dealer as soon as possible. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 135 (16 km/h) for the first time after starting. Key Programmed x Displayed during spare key programming, Keys Total when an intelligent access key is programmed to the system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 136 Indicates the washer fluid reservoir is less than one quarter full. Check the washer fluid level. Steering Malfunction Displays when the steering system needs Service Now service. See your authorized dealer. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 137 Check Rear Park Aid Displayed when the transmission is in R (Reverse) and the park aid is disabled. Rear Park Aid On Off Displays the rear park aid status. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 138 Pressure Monitoring System (TPMS) in the Wheels and tires chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 139: Climate Control
E. MAX A/C: Turn the temperature control dial all the way past the full cool position to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 140 Air distribution to instrument panel and footwell vents turn off. You can use this setting to defog and clear the windshield of a thin covering of ice. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 141: Dual Automatic Temperature Control
Turn to increase or decrease the volume of air circulated in the vehicle. C. DUAL: Press the button to allow the passenger to set their temperature independent of the driver temperature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 142 Air distribution to instrument panel and footwell vents turn off. You can use this setting to defog and clear the windshield of a thin covering of ice. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 143 E. A/C: Press the button to turn air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 144: Auxiliary Passenger Climate Control
D. Floor: Distributes air through the floor vents. E. Temperature control: Controls the temperature of the air circulated in the rear of the vehicle. Turn to select the desired temperature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 145 Note: If you select AUTO during cold outside temperatures, the system directs airflow to the windshield and side window vents. In addition, the fan may run at a slower speed until the engine warms up. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 146 Vehicles with automatic control climate control Adjust the temperature control Press the MAX A/C button. to the MAX A/C position. Drive with the windows open for 2-3 minutes. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 147 Adjust the fan speed to the Close the instrument panel highest setting. vents. Direct the instrument panel side air vents toward the side windows. Close the instrument panel vents. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 148: Rear Window Defroster
• Improves the customer’s driving comfort by reducing particle concentration. • Improves the interior compartment cleanliness. • Protects the climate control components from particle deposits. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 149: Remote Start
In cold weather, the system is set to 72°F (22°C). The heated seats are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors automatically turn on. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 150: Seats
• Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 inches (25 centimeters) between your breastbone and the airbag cover. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 151: Head Restraints
For occupants of extremely tall stature, adjust the head restraint to its full up position. To adjust the head restraint, do the following: 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 152 (C) and the unlock and remove button (D), then pull up on the head restraint. • Reinstall: Align the steel stems into the guide sleeves and push the head restraint down until it locks. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 153 Fold: Pull the fold strap (C). Pull the head restraint back up to reset. Note: Press the stow or fold button on the power folding seats to automatically fold the head restraint. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 154: Manual Seats
This may result in sudden seat movement, causing loss of control of your vehicle. WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 155: Power Seats
WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 156 Seats Power Lumbar (If Equipped) 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 157: Memory Function
This feature can move the seat rearward and the steering column up and forward to allow extra room to exit the vehicle. This occurs when: • You place the transmission in neutral (N) or park (P). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 158: Heated Seats
Allow the seat to dry thoroughly. To operate the heated seats: Press the heated seat symbol to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 159 Press the heated seat button located on the rear of the floor console to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 160: Heated And Ventilated Seats
The cooled seats will only function when the engine is running. To operate the cooled seats: Press the cooled seat symbol to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 161 2. Push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 162: Rear Seats
Moving the Seats Backward and Forward (Six-Passenger Vehicles Only) Lift the control to adjust the seat forward or backward. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 163 Note: You may have to move the front row seat forward to allow the second row seat to be fully tumbled. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 164 Note: The seatback must be folded flat in order to release the floor latches. Make sure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 165 Note: The seat back must be folded flat in order to release the floor latches. Make sure that there are no objects on the seat cushion that may restrict the seat back from folding flat. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 166 Note: Make sure that the seat and seatback are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 167 Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 168 The third row power seat buttons are located behind the third row seats on the left-hand quarter trim panel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 169 Remove all objects from the seat and stowage tub. Sharp objects may result in damage to the seat upholstery and improper seat function. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 170 WARNING: To avoid injury to third row occupants when closing the liftgate, make sure that the head of any occupant is not in the path of the closing liftgate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 171: Universal Garage Door Opener (If Equipped)
Additional system information can be found online at www.homelink.com or by calling the toll-free help line on 1-800-355-3515. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 172 The HomeLink indicator light will flash slowly and then rapidly once the HomeLink function button recognizes and accepts the hand-held transmitter’s radio frequency signal. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 173 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink® at www.homelink.com or 1-800-355-3515. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 174 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the LED will turn green. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 175 Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 176: Auxiliary Power Points
• near the floor in the front console bin on the passenger’s side • in the center console storage compartment • on the rear of the center console • in the rear cargo area on the left rear trim panel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 177 • Measuring devices that process precise data, such as medical equipment, measuring equipment, etc. • Other appliances requiring an extremely stable power supply: microcomputer-controlled electric blankets, touch sensor lamps, etc. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 178 • on — power point is ready to supply power • off — power point power supply is off; ignition is not on • blinking — power point is in fault mode 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 179: Storage Compartments
Second Row Center Console (If Equipped) Available console features include: A. Cupholders. B. Flip forward armrest to provide a flat load floor. C. Utility compartment or refrigerator unit. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 180 This feature will operate when the vehicle is on or in accessory mode. Limit the time of use when the vehicle is in accessory mode to avoid draining the vehicle’s battery. Ford recommends only using this feature when the engine is running.
Page 181: Overhead Console
OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 182: Starting And Stopping The Engine
Do not press the accelerator pedal while starting the engine. If you have difficulty starting the engine, see Failure to start later in this section. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 183: Ignition Switch
Press the unlock button on the remote control to enable it, and then start the engine. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 184 15 minutes. After 15 minutes, you are limited to a 15-second engine cranking time. You need to wait 60 minutes before you can crank the engine for 60 seconds again. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 185 3. With the key in this position, press the brake pedal, then the button to switch the ignition on and start your vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 186 • During the countdown before engine shutdown, you are prompted to press OK or RESET (depending on your type of information display) to temporarily switch the feature off (for the current ignition cycle only). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 187 P and switch the ignition off. 3. Apply the parking brake. Your vehicle may have remote start capability. Refer to Remote start in the Keys and Remote Control chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 188: Engine Block Heater
Appliances. Never use an indoor extension cord outdoors; it could result in an electric shock or become a fire hazard. • Use as short an extension cord as possible. • Do not use multiple extension cords. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 189 It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 190: Fuel And Refueling
If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 191: Fuel Quality
• Fuels containing more than 15% ethanol or E-85 fuel. • Fuels containing methanol. • Fuels containing metallic based additives, including manganese-based compounds. • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 192: Running Out Of Fuel
• The service engine soon indicator may come on. For more information on the service engine soon indicator, see Warning Lamps and Indicators in the Instrument Cluster chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 193 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 194: Refueling
• Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 195 Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 196: Fuel Consumption
This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 197 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 198 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 199 If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 200: Transmission
The automatic transmission shift strategy has the ability to detect hilly terrain or mountainous areas and will provide a limited amount of grade assist features automatically. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 201 S (Sport) position. The system will stay in manual control until the shifter is moved out of the manual position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 202 Note: Return the gear shift lever from S (Sport) to D (Drive) when manual control is no longer desired. Note: Engine damage may occur if excessive engine revving is held without shifting. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 203 If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn the ignition off, and remove the key. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 204 If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 205: All-Wheel Drive (If Equipped)
Major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to front-wheel drive or damage the AWD system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 206 WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 207 • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 208 If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 209 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
Page 210 Do not become overconfident as to road conditions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 211 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
Page 212: Brakes
Brake assist detects when you brake heavily by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal. Brake assist can reduce stopping distances in critical situations. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 213: Hints On Driving With Anti-Lock Brakes
To set the parking brake, press the parking brake pedal down to its fullest extent. To release the parking brake, press the parking brake pedal down again. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 214: Traction Control
When the traction control system is turned off or on, a message appears in the information display showing system status. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 215: Stability Control
If your AdvanceTrac® system activates, SLOW DOWN. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 216: Advancetrac
(R). You can turn the traction control portion of the system off independently. See the Traction Control chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 217: Parking Aids
When receiving a detection warning, the radio volume is reduced to a predetermined level. After the warning goes away, the radio volume returns to the previous level. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 218 • and moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of the vehicle at a speed of less than 3 mph (5 km/h). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 219: Active Park Assist
• the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is in use. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 220 Note: If driven above approximately 20 mph (35 km/h), the touch screen shows a message to alert the driver to reduce vehicle speed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 221 The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 222 The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space The vehicle is going faster than 20 mph (35 km/h) 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 223: Rear-View Camera System
WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 224 Note: Do not use the camera system if the trunk is ajar. Note: If the image comes on while the transmission is not in R, have the system inspected by your authorized dealer. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 225 R (Reverse). A. Active guidelines (if equipped) B. Centerline C. Fixed guideline: Green zone D. Fixed guideline: Yellow zone E. Fixed guideline: Red zone F. Rear bumper 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 226 The reverse sensing alert can be disabled and if enhanced park aids is enabled, highlighted areas are still displayed. Selectable settings for this feature are ON and OFF. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 227 Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is OFF. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 228: Cruise Control
1. Accelerate to the desired speed. 2. Press the SET control upward and release. 3. Take your foot off the accelerator pedal. The indicator will change colors in the instrument cluster. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 229: Using Adaptive Cruise Control
Additionally, adaptive cruise control will not detect: • stationary or slow moving vehicles below 6 mph (10 km/h) • pedestrians or objects in the roadway • oncoming vehicles in the same lane. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 230 In addition, you can temporarily increase the vehicle speed above the current speed by manually pressing on the accelerator pedal. The controls for using your cruise control are located on the steering wheel. CNCL 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 231 Failing to do so may result in a collision, serious injury or death. Note: The brakes may emit a sound when they are being modulated by the adaptive cruise control system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 232 GAP control up or down. The selected gap will display in the information display as shown by the bars in the graphic. Four gap distance settings are available. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 233 • Increase or decrease the speed by holding SET upward or downward until the desired set speed is shown on the information display. The vehicle speed will gradually change to the selected speed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 234 Switching Off Adaptive Cruise Control Note: The set speed memory will erase when you switch the system off. Press and release OFF or turn off the ignition. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 235 These conditions include: • a blocked sensor • high brake temperature • a failure in the system or a related system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 236 Heavy rain or snow is interfering Do not use the system in these with the radar signals. conditions because it may not detect any vehicle ahead. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 237 The gap setting will not be displayed, the system will not automatically respond to lead vehicles and automatic braking will not be activated. The system will default to adaptive cruise control when the engine is started. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 238: Driving Aids
3 mph (5 km/h). Note: BLIS® does not function in R (Reverse) or P (Park) or provide any additional warning when a turn signal is on. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 239 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 240 Do not allow these areas to become obstructed by mud, snow or bumper stickers, as this can cause degraded system performance. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 241 • Approaching vehicles passing at speeds greater than 15 mph (24 km/h). • Driving in reverse faster than 3 mph (5 km/h). • Backing out of an angled parking spot. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 242: Collision Warning System
WARNING: The collision warning system with brake support cannot help prevent all collisions. Do not rely on this system to replace driver judgment and the need to maintain distance and speed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 243 Setting lower sensitivity would lead to fewer and later system warnings. Refer to the Information Displays chapter for instructions on reducing the sensitivity. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 244 The collision warning system is the surface of the road may temporarily disabled. Collision interfere with the radar signals warning should automatically reactivate a short time after the weather conditions improve. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 245 If the front end of the vehicle is hit or damaged, the radar sensing zone may be altered causing missed or false collision warnings. See your authorized dealer to have your collision warning radar checked for proper coverage and operation. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 246: Steering
Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. When a steering system error is detected, steering messages may appear in the information display. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 247 • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 248: Load Carrying
Note: The maximum recommended load, evenly distributed on the crossbars, is 100 pounds (45 kilograms). Note: Never place loads directly on the roof panel. The roof panel is not designed to directly carry a load. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 249: Vehicle Loading
Load Carrying For correct roof rack system function, you must place loads directly on crossbars affixed to the roof rack side rails. We recommend you use Ford Genuine Accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop.
Page 250 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 251 Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 252 The GVW must never exceed the GVWR. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 253 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 254 GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 255 In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 256 Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 257: Towing
Load limit in the Load Carrying chapter. You can also find information in the RV and Trailer Towing Guide available at your authorized dealer, or online at http://www.fleet.ford.com/towing-guides. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 258 TRAILER SWAY CONTROL (IF EQUIPPED) WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
Page 259 For towing trailers up to 4500 pounds (2042 kilograms), use a weight-carrying hitch and ball, which uniformly spreads the trailer tongue loads through your vehicle’s underbody structure. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 260 2. White Ground (-) 3. Blue Electric brakes 4. Green Right turn signal and stop lamp 5. Orange Battery (+) 6. Brown Running lights 7. Grey Reverse lights 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 261 To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 262 1500 pounds (680 kilograms) when loaded. Trailer Brake Controller Connector (If Equipped) The connector is located under the instrument panel above the brake pedal. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 263 • Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 264 Replace the rear axle lubricant anytime the rear axle submerges in water. Water may have contaminated the rear axle lubricant, which does not normally require checking or changing unless it is leaking or other axle repair is required. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 265: Wrecker Towing
We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 266: Recreational Towing
If you are towing with all four wheels on the ground, see the following instructions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 267 With the engine running and your foot on the brake, shift into position D and then into position R before shifting back into position N. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 268: Driving Hints
• Drive a heavily loaded vehicle or tow a trailer. • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 269: Floor Mats
WARNING: Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 270 To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. To remove the floor mat, reverse the installation procedure. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 271: Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary Roadside Assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 272 Roadside Emergencies If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
Page 273: Hazard Warning Flashers
WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
Page 274: Jump-Starting The Vehicle
Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 275 Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 276 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 277: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 278 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 279 California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 280 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
Page 281 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 282 FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: prcac@ford.com www.ford.com.pr 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014...
Page 283 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 284: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 285: Fuses
Natural Natural Green Green Green Pink Pink — — Orange Green Green — — — — Blue Yellow Yellow — — — Brown — — Natural Black Black 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 286: Fuse Specification Chart
Protected components number rating 40A** Fan relay 2 40A** Fan relay 1 30A** Trailer brake control module 30A** Wipers, Washer pump 50A** Anti-lock brake system pump — Not used 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 287: Fuse Or Relay Fuse Amp
Front heated/cooled seats 20A** Front heated seats 20A** Rear heated seats 25A** Electronic fan relay 3 — Auxiliary blower relay — Cooling fan #1 relay — Front blower relay 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 288 Not used — Wipers relay 30A* Fuel injectors, Fuel pump relay 20A* Left high-intensity discharge headlamps 10A* Alternator sensor 10A* Brake on/off switch 10A* Trailer tow back-up lamps 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 289 All-wheel drive module, Positive crackcase ventilation heater — Not used — Not used — Not used — Not used — Not used — Not used — Trailer tow park lamps relay 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 290 Auxiliary blower, Rear defroster, Battery charge relays 30A** Body control module run/start Front passenger window switch — Not used — Not used — A/C clutch relay *Mini Fuses **Cartridge Fuses 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 291: Fuses
Passenger side front window Battery saver relay (interior demand lamps and seat power) Smart amplifier Not used (spare) 7.5A Power mirror switch, Driver door module, Driver seat module, Keypad Power liftgate 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 292 Steering wheel control module, Instrument cluster Datalink connector, Steering wheel control module Liftgate release Ignition switch, Push button start switch Intelligent access module Not used (spare) Radio, Global positioning system module 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 293 Climate control module Fog lamps, Fog lamp indicator, Front turn signals #2 30A Circuit Front passenger power window, Rear Breaker power windows Delayed Body control module accessory relay 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 294: Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
Page 295: Opening And Closing The Hood
2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 296: Under Hood Overview
C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 297 D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I. Windshield washer fluid reservoir 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 298: Engine Oil Dipstick
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 299: Engine Coolant Check
Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Wipe off any spilled oil. 4. Replace the filler cap. Turn it until you feel a strong resistance.
Page 300 Motorcraft Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 301 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
Page 302 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 303 Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 304 5. Restart the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 305: Automatic Transmission Fluid Check
6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 306 5. Loosen the clamp holding the air filter assembly to the rubber hose (1). 6. Remove the harness retaining clip by pulling up (3). Do not disconnect the sensor (4). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 307 20 miles (30 km) of driving. The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 308 1. Shut the engine off. 2. Loosen the clamp holding the air filter assembly to the rubber hose. 3. Rotate the air filter assembly 90 degrees clockwise without disconnecting the sensor. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 309: Brake Fluid Check
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter.
Page 310: Battery
It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 311 Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 312: Checking The Wiper Blades
Do not use excessive force because it can break the wiper arm at the heel. Hold it there until the next step. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 313: Air Filter(S)
Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 314 7. Lower the driver’s side of the cover and slide the three tabs on the cover into the three slots in the housing. 8. Lower the passenger’s side of the cover. Engage the two clamps to secure the cover to the housing. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 315: Adjusting The Headlamps
If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 316: Changing A Bulb
• Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 317 The headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 318 4. Rotate the bulb counterclockwise to remove from the fog lamp. Install the new bulb in reverse order. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 319 Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the two screws and the license plate lamp assembly from the liftgate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 320 Backup lamp License plate lamp C5WL *High-mount brake lamp To replace all instrument panel lights - see your authorized dealer. *To replace these lamps - see your authorized dealer. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 321: Vehicle Care
Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
Page 322 Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft Detail Wash. • If tar or grease spots are present, use Motorcraft Bug and Tar Remover. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 323: Waxing
• Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 324: Cleaning The Windows And Wiper Blades
Note: Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 325: Cleaning The Interior
Cleaning Leather Seats in this chapter. Clean the instrument panel and cluster lens with a clean, damp, white, cotton cloth, then use a clean and dry, white, cotton cloth to dry these areas. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 326: Cleaning Leather Seats
For cleaning and removing spots and stains such as dye transfer, use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Note: Test any cleaner or stain remover on an inconspicuous area. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 327: Cleaning The Alloy Wheels
• Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 328: Vehicle Storage
• Lubricate hood latch, all door latches and trunk lid hinges with a light grade oil. • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 329 • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 meters) every 15 days to lubricate working parts and prevent corrosion. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 330 • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 331: Wheels And Tires
Although an all-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in low-traction situations, it will not stop any faster than two-wheel drive vehicles. Always drive at a safe speed. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 332 These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 333: Tire Care
10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 334 • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 335 • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 336 In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. D. R: Indicates a radial type tire. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 337 (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 338 • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 339 D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 340 You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. See the payload description and graphic in the Load Carrying chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 341 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 342 Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 343 1/16th of an inch (2 millimeters). When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 344 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 345 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
Page 346 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 347 Front-wheel drive vehicles and those with an independent rear suspension may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 348 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 349: Tire Pressure Monitoring System (Tpms)
(If your vehicle has tires of a 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 350 RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 351 To restore the full function of the tire pressure monitoring system, have the damaged road wheel and tire assembly repaired and remounted on your vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 352 If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 353 If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 354: Changing A Road Wheel
Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 355 The usage of a full-size dissimilar spare tire and wheel assembly can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 356 WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 357 Fold down the wrench socket to use to loosen the lug nuts and to operate the jack. 7. Block the diagonally opposite wheel. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 358 See Wheel Lug Nut Torque Specifications later in this chapter for the proper lug nut torque specification. 15. Install the wheel cover. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 359 With the jack in place, place the looped end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 360: Technical Specifications
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as rotation, flat tire, wheel removal). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 361 N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Page 362: Capacities And Specifications
1–4–2–5–3–6 0.049-0.053 inch 0.0295–0.0335 inch Spark plug gap (1.25-1.35 mm). (.75– .85 mm) Ignition system Coil on plug Coil on plug Compression 10.8:1 10.0:1 ratio Engine Drivebelt Routing 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 363: Maintenance Product Specifications And Capacities
Capacities and Specifications 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 364 Capacities and Specifications 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 365 Capacities and Specifications 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 366 Capacities and Specifications 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 367: Part Numbers
We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.
Page 368: Vehicle Identification Number
Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E. Check digit F. Model year G. Assembly plant H. Production sequence number. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 369: Vehicle Certification Label
You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (6F50) 6-speed automatic transmission (6F55) 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 370: Accessories
(United States only). Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Genuine Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.
Page 371 • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
Page 372: Extended Service Plan
SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage.
Page 373 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.
Page 374 Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O.
Page 375: Audio System
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
Page 376 (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 377: Myford® System
B. CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 378 J. CLOCK: Press this button to access the clock setting. Use the center arrow controls to change the hours and minutes. K. SOUND: Press this button to adjust settings for Treble, Midrange, Bass, Balance and Fade. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 379 This feature defaults to off. RBDS must be on for you to set a category. Select to store the 10 strongest local stations on the AM-AST or FM-AST frequency bands. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 380 Remove the skip feature from all the channels you previously skipped. Parental Lock (PIN) Select to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 381 Select to view clock time in a 12–hour mode or 24–hour mode. Display Settings Language Select to display the language in English, French or Spanish. Temp. Setting Select to display the outside temperature in Fahrenheit or Celsius. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 382 • In Sirius mode, press these buttons to find the next or previous available satellite radio station. D. Volume and Power: • Press this button to switch the system off and on. • Turn it to adjust the volume. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 383 Note: The MyFord Touch system controls most of the audio features. See the MyFord Touch chapter for more information. A. SOURCE: Press this button to access different audio modes, such as AM, FM and A/V Input. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 384 HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 385 As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 386 Echo, stutter, skip or This is poor time No action required. repeat in audio. alignment by the radio This is a broadcast Increase or decrease broadcaster. issue. in audio volume. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 387 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 388: Satellite Radio Information
Satellite radio signal Your display may show ACQUIRING . . . to interference indicate the interference and the audio system may mute. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 389 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 390 Lock or either skipped or Skip function on that locked. station. Subscription Updated Sirius has updated the No action required. channels available for your vehicle. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 391: Auxiliary Input Jack
5. Switch your portable music player on and adjust its volume to half its maximum level. 6. Press AUX until LINE or LINE IN appears in the display. You should hear music from your device even if it is low. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 392: Usb Port
The media hub is located in the center console and has the following features: A. A/V inputs B. SD card slot C. USB ports For more information, see the MyFord Touch chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 393: Sync
• Access phonebook contacts and music via voice commands. • Stream music from your connected phone. • Text message. • Use the advanced voice recognition system. • USB device charging (if your device supports this). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 394 Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 395 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
Page 396 The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 397 • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken prior to this does not register with the system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 398: Pairing Your Phone For The First Time
OK. 2. When Find SYNC appears in the display, press OK. 3. Put your phone into Bluetooth discovery mode. See your phone’s user guide if necessary. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 399 “Call <name> on mobile OR cell” “Call <name> on other” “Phone book <name> at home” “Phone book <name> on mobile OR cell” “Call history outgoing” “Phone book <name> on Other” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 400 “(Phone) settings (set) ringer off” “Battery” “Phone name” “Signal” “Text message inbox” Words in ( ) are optional and do not have to be spoken for the system to understand the command. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 401 When receiving a call, you can: • Answer the call by pressing the phone button. • Reject the call by pressing and holding the phone button. • Ignore the call by doing nothing. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 402 Enter “tones” such as numbers for passwords. Enter Tones Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 403 2. Scroll to cycle through: When you select: You can: Redial the last number called (if available). Phone Redial Press OK to select, then press OK again to confirm. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 404 Allows you to view your phone’s status, set Phone Settings ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 405 Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 406 1. Press OK to select. If the system detects your phone does not support this feature, Unsupported appears in the display and SYNC returns to the main menu. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 407 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
Page 408 Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notification On or Message Notification Off. 2. Press OK to select. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 409 Note: Downloading times are phone- and quantity-dependent. Note: When auto download is on, any changes, additions or deletions saved since your last download are deleted. Exit the current menu. Return 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 410 Note: SYNC attempts to connect with the primary phone at every ignition cycle. When a phone is selected as primary, it appears first in the list and is marked with an asterisk (*). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 411 1. Press OK to select and scroll to select between on or off. 2. Press OK when the desired selection appears in the display. SYNC takes you back to the Advanced menu. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 412 Press OK to select. This is a Bluetooth component which can MAP Profile further help your phone with the exchange of text messages. Exit the current menu. Return 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 413: 911 Assist
If 911 Assist is turned off, a voice message plays and/or a display message/icon comes on when the vehicle is started after a previously paired phone connects. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 414 • The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 415 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 416: Vehicle Health Report
You can run a report (after the vehicle has been running a minimum of 60 seconds) by pressing the voice button and saying “Vehicle health report”, or pressing the phone button. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 417 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
Page 418 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
Page 419 After the route download is complete, the 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 420 Just use the number on your phone’s call history. Traffic and Directions features do not function properly but information services and the 411 connect and text message features are available. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 421 • Playlists • Tracks • Explore USB • Similar Music • Return When the desired selection appears in the display, press OK to build your desired music selection. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 422 “Play track <name>” “Refine album <name>” “Refine artist <name>” “Refine song <name>” “Refine track <name>” “Repeat off” “Repeat on” “Search album <name>” “Search artist <name>” “Search genre <name>” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 423 USB port using indexed metadata information. The system searches for a specific “Search/Play Artist/Track/Album” artist/track/album from the music indexed through the USB port. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 424 You can also choose to Explore USB to view the supported digital music files on your playing device. See Play Menu later in this section for more information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 425 USB port, you cannot access the line in feature. Some digital media players require both USB and line in ports to stream data and music separately. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 426 Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Note: See System Settings for more information. Press OK to exit the media menu. Exit Media Menu 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 427 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album. 2. Scroll until the desired album is chosen and press OK. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 428 SYNC; other files saved are not visible. Press OK to select. Then scroll to explore indexed media on your flash drive. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 429 Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3. Scroll until Bluetooth Devices appears. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 430 Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired devices. Delete All Devices Press OK to select. Exit the current menu. Return This is a speed-dependent feature 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 431 (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 432 During a call, I Possible phone Try turning off the device, can hear the malfunction. resetting the device, removing other person but the device’s battery, then trying they cannot hear again. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 433 SIM card, try is missing moving them to the device contacts. memory. • Remove any pictures or special ring tones associated with the missing contact. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 434 • Try turning off the device, SYNC. feature, OR • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 435 MTP class. information, OR • The file may be corrupted, OR • The song may have copyright protection which does not allow it to play. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 436 Information. ID blocker active. you by your phone number. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 437 CAPS, you have to spell them. LOLA requires you to say, “Play L-O-L-A”. • Do not use special characters in the title as the system does not recognize them. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 438 • If contacts are saved in CAPS, characters, OR • Your you have to spell them. JAKE phonebook requires you to say, “Call contacts may be J-A-K-E”. saved in CAPS. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 439 • Some apps require you to register or login on the app on the phone before using them with AppLink. Also, some may have a Ford SYNC setting, so check the app’s settings menu on the phone. 2015 Flex (471)
Page 440 Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC’s Mobile App’s Menu. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 441 SYNC, but there found on the side of the device. is no sound or the sound is very low. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 442 SYNC to find. If AppLink apps limited number of the app has a Ford SYNC running on my bluetooth ports setting, disable that setting in phone listed in apps can use to the app’s settings menu on the...
Page 443: Myford Touch® (If Equipped)
The touchscreen provides easy interaction with your cellular phone, multimedia, climate control and navigation system. The corners display any active modes within those menus, such as phone status or the climate temperature. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 444 • Cancel Route CLIMATE Press to select any of the following: • Driver Settings • Recirculated Air • Auto • Dual • Passenger Settings • A/C • Defrost 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 445 ENTERTAINMENT Press to select any of the following: • AM • FM • SIRIUS • CD • USB • BT Stereo • SD Card • A/V In 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 446 Do not pour or spray alcohol onto the display. Do not use detergent or any type of solvent to clean the display. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 447 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 448 Viewing received text messages Editing preset text messages Navigation Using the keyboard to enter a destination Demo navigation route Adding or Editing Address Book entries or Avoid Areas 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 449: Privacy Information
Master Reset to erase all information stored in SYNC®. SYNC® data cannot be accessed without special equipment and access to the vehicle’s SYNC® module. Ford Motor Company and Ford of Canada will not access SYNC® data for any purpose other than as...
Page 450 (For example, if the vehicle is traveling west, the middle of the compass graphic displays west; north displays to the left of west though its true direction is to the right of west). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 451: Voice Recognition
When using voice commands, words and icons may appear in the lower left status bar indicating the status of the voice session (such as Listening, Success, Failed, Paused or Try Again). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 452 • Speak naturally, without long pauses between words. • At any time, you can interrupt the system while it is speaking by pressing the voice icon. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 453 Interaction Mode: Novice mode provides detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 454 For example, when entering in a street address or trying to call a contact from the phone you paired to the system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 455: Listening To Music
Note: Some features may not be available in your area. Contact an authorized dealer for more information. You can access these options using the touchscreen or voice commands. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 456 USB Port” section of this chapter. For a complete list of “Browse” voice commands, see USB and SD card voice commands and Bluetooth audio voice commands in the following sections. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 457 Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 458 See HD Radio information later in this chapter. Direct Tune Touch this button to manually enter the desired station number. Touch Enter when you are done. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 459 HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 460 HD Radio technology. Independent entities own and operate each station. These stations are responsible for making sure all audio streams and data fields are accurate. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 461 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 462 “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” “HD <#>” “FM” “Preset <#>” “FM <87.9–107.9>” “Help” “FM <87.9-107.9> HD <#>” If available. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 463 • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 464 Note: Sirius does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when you need to activate, modify or track your satellite radio account.
Page 465 “Tune to the <team city> <team name> game” “Tune to the <team name> game” “Help” “TUNE” “Sirius <0–223>” “<Channel name>” “Preset <#>” “SAT” “SAT 1” “SAT 1 preset <#>” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 466 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 467 The signal is lost from The signal is blocked. the Sirius satellite or When you move into Sirius tower to your an open area, the vehicle antenna. signal should return. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 468 Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 469 “Play next track” “Shuffle” “Play previous track” “Shuffle CD” “Play track <1–512>” “Shuffle folder” “Repeat” “Shuffle off” “Repeat folder” “Help” This applies to WMA or MP3 files only. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 470 Apple. When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 471 You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 472 When prompted, see the following “Browse” chart. This command is only available in USB mode and are device-dependent. “BROWSE” “Album <name>” “All video podcasts” “All albums” “All videos” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 473 (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 474 The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 475 (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 476: Phone Features
E. Messaging F. Settings Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can access many options using the touchscreen or voice 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 477 3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 478 Reject the call by pressing Reject on the touchscreen or by pressing this phone button on your steering wheel controls. Ignore the call by doing nothing. SYNC logs it as a missed call. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 479 Settings Touch this button to access various phone settings, such as turning Bluetooth on and off, managing your phonebook and more. See Phone settings later in this section. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 480 I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late. I’m ahead of schedule, so I’ll be there early. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 481 Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 482 Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 483 If you have said “Messages”, see the following “Messages” chart. “MESSAGES” “Call” “Forward text messages” “Listen to text message <#>” “Listen to text messages” “Reply to text messages” “Help” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 484: Information Menu
Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.
Page 485 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service.
Page 486 Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 487 Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 488 Note: Visit www.siriusxm.com/traffic# and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles.
Page 489 Press the voice button on the steering wheel controls and, when prompted, say any of the following: Travel Link voice commands “5–day weather forecast” “Sports scores” “Fuel prices” “Traffic” “Movie listings” “Travel Link” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 490 “College basketball “Motor sports order” “NHL schedule” schedule” “College basketball “Motor sports “NHL scores” scores” schedule” “College football “Movie listings” “Traffic” headlines” “College football “My team headlines” “Weather” schedule” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 491 (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 492 • For information on airbag deployment, see the Supplementary Restraints System chapter. • For information on the fuel pump shut-off, see the Roadside Emergencies chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 493 If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 494 Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 495 “Vehicle health report”. Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information.
Page 496: Settings
From this screen, you can also make other adjustments, such as 12– or 24–hour mode, activate GPS time synchronization and have the system automatically update for new time zones. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 497 Only the photograph(s), which meets the following conditions, display: • Compatible file formats are as follows: .jpg, .gif, .png, .bmp. • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 498 To change the keypad code for your keyless entry keypad system: 1. Press the Settings icon > Vehicle > Door Keypad Code. 2. Enter your current factory code, then, when prompted, enter your new code. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 499 Select to have the system beep to confirm Beep button choices made through the climate or audio system. Keyboard Layout Have the touchscreen keyboard display in QWERTY or ABC format. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 500 The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 501 Cover Art Priority With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 502 Have the system avoid ferries or car trains. Have the system use high-occupancy vehicle lanes. Navigation Have the system use guidance prompts. Preferences Have the system automatically fill-in State/Province information. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 503 Have the system display traffic jam icons. Have the system display closed roads. Enter specific areas that you would like to Avoid Areas avoid on planned navigation routes. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 504 Roaming Warning Have the system alert you when in Roaming mode. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 505 SYNC as the internet gateway. Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 506 Order and have the system either always attempt to connect using a USB mobile broadband or using Wi-Fi. The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 507 Voice Command List View categorized lists of voice commands. To access Help using the voice commands, press the voice button, then, after the tone, say “Help”. The system provides allowable voice commands for the current mode. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 508: Climate Features
• To adjust fan speed, touch + or – next to the fan icon. • Touch Rear again to close the rear controls. Closing the rear climate control functions does not affect their current settings. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 509 • Panel and Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents. • Floor: Distributes air through the demister vents, floor vents and rear seat floor vents. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 510 Additional climate control voice commands “Automatic” “Panel on” “A/C off” “Rear defrost off” “A/C on” “Rear defrost on” “Defrost off” “Recirc off” “Defrost on” “Recirc on” “Dual off” “Temperature” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 511: Navigation System
To view the navigation map and your vehicle’s current location, touch the green bar in the upper right hand corner of the touchscreen, or, press Dest > Map. See Map mode later in this chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 512 When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 513 Pressing the Search By Name button allows you to directly enter the point of interest name into the system by using the keyboard. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 514 This screen displays either a facility photo (if available) or point of interest icons, such as: Hotel Coffeehouse Food & Drink Nightlife Attraction 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 515 This may not be very useful in dense areas, and may clutter the map when other points of interest display. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 516 Scroll down to view all the different types of alerts. Turn these features ON or OFF. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 517 North up only. If the scale returns below this level, the system restores Heading up. North up (2D map) always shows the northern direction to be upward on the screen. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 518 (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 519 No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 520 1-866-4NAVTEQ (1-866-462-8837) (in Mexico, call 01-800-557-5539) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 521 Destination chart. If you have said the command, “Navigation”, you may say any of the above commands or commands in the following Navigation chart. “DESTINATION” “<nametag>” “<POI category>” “Favorites” 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 522 “Destination street address”, the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as “One two three four Main Street, Anytown”. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 523 • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 524 • Try turning off the device, SYNC. feature, OR • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 525 MTP class. information, OR • The file may be corrupted, OR • The song may have copyright protection which does not allow it to play. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 526 Information. ID blocker active. you by your phone number. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 527 CAPS, you have to spell them. LOLA requires you to say, “Play L-O-L-A”. • Do not use special characters in the title as the system does not recognize them. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 528 Radio Power button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system reset to complete. You may then resume using the SYNC system. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 529: Appendices
SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international...
Page 530 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Page 531 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Page 532 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
Page 533 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
Page 534 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
Page 535 The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 536 (b) use your own personal judgment while driving. If you feel that a route suggested by the Telenav Software instructs you to perform an unsafe or illegal maneuver, places 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 537 Telenav Software; or (e) use the Telenav Software in any manner that (i) infringes the intellectual property or proprietary rights, rights of publicity 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 538 ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 539 Agreement, without liability to Telenav, in which case you and all other parties shall immediately cease all use of the Telenav Software. Notwithstanding the foregoing, Telenav may assign 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 540 This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 541 Data, except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 542 OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 543 Data for Europe, the Middle East and/or Africa provided to you hereunder. Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 544 Gracenote logo and logotype, and the Powered by Gracenote™ logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”). 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 545 Gracenote Privacy Policy THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 546 Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 547: Scheduled Maintenance
Parts installed at your dealership carry a nationwide 24-month or unlimited miles (kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
Page 548 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
Page 549 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals.
Page 550 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Page 551 Scheduled Maintenance 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 552: Normal Scheduled Maintenance And Log
– Mountainous or off-road conditions (8000-11999 km) – Extended idling – Extended hot or cold operation Extreme 3000-4999 miles – Maximum load or towing (4800-7999 km) – Extreme hot or cold operation 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 553 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See the Instrument Cluster chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 554 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). After initial inspection, inspect every other oil change until replaced. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 555 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 556 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 557 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 558 Normal Scheduled Maintenance chart. Inspect frequently, Inspect and lubricate U-joints. service as required See axle maintenance items under Exceptions. Every 30000 miles Change automatic transmission fluid. (48000 km) 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 559 Perform multi-point inspection. months Every 30000 miles Change automatic transmission fluid. (48000 km) Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See the Instrument Cluster chapter. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 560 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 561 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 562 Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Page 563 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 564: Index
Air cleaner filter ..312–313, 366 maintenance-free ....309 Air conditioning ......138 replacement, specifications ...366 manual heating and air servicing ........309 conditioning system ....138 Blind Spot Information Air filter, cabin ......147 System ........237 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 565 Defrost .......138, 140, 142 engine compartment ....322 rear window ......147 instrument panel ....324 interior ........324 Dipstick plastic parts ......321 automatic transmission washing ........320 fluid ..........304 waxing ........322 engine oil .........297 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 566 ....366 refill capacities ......362 Gas cap (see Fuel cap) ....194 specifications ......362 Gauges .......112–113 Event data recording ....13 odometer .........123 trip odometer ......123 Exhaust fumes ......187 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 567 ........324 Load limits .........248 cluster ........114 Locks Intelligent Access Key ....64 autolock ........77 childproof ........37 doors ..........74 Lubricant specifications ...362 Jack ..........353 positioning .......353 Lug nuts ........359 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 568 Octane rating ......191 Power Windows ......105 Privacy information ..394, 448 Pairing other phones ..398, 477 Push button start system ..182 Pairing your phone ....476 Putting a call on/off hold ..401 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 569 ......157–158 Route preferences ....514 memory seat .....66, 156 second row seats ....161, 164 third row seats ..164, 166–167 Second-row power fold seat ..162 Safety Belt Maintenance ....48 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 570 .........353 push button start system ..182 terminology ......333 Steering wheel ......90 tire grades .......333 treadwear ......332, 342 controls ........92 tilting ........90–91 Touchscreen features (climate) ........507 Sun visor ........110 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)
Page 571 Turn signal ........103 Windshield washer fluid and wipers ..........96 checking and adding fluid ........308–309 USB port ......391, 469 replacing wiper blades ...311 Using privacy mode ....401 Wrecker towing ......264 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)

Ford 2015 FLEX Owner's Manual

Table of Contents

Table of Contents

Table of Contents

Introduction

Child Safety

Safety Belts

Personal Safety System

Supplementary Restraints System

Keys and Remote Control

Mykey

Locks

Security

Steering Wheel

Pedals

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays Controls

Climate Control

Seats

Universal Garage Door Opener (if Equipped)

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

All-Wheel Drive (if Equipped)

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Fuses 285

Fuse or Relay Fuse Amp

Number Rating

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Extended Service Plan

Audio System

Sync

Myford Touch® (if Equipped)

Appendices

Scheduled Maintenance

Index

Quick Links

Chapters

Related Manuals for Ford 2015 FLEX

Summary of Contents for Ford 2015 FLEX