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Once you have selected to filter by a PBX you can choose which PBX's to include in the report.
Reporting - Clustering Mode
A cluster server should be able to report against all PBX's that have been selected for reporting in the
toolkit clustering configuration. Node cluster clients will only report against their directly connected
PBX's.
Users
When users are created, they are not tied to a PBX. Each PBX or user of MyCalls should have their
own user name and password to login to MyCalls with. There are two reasons for this, each user in
MyCalls has their own set of layouts. If a user logs onto MyCalls at a head office PBX and then a
PBX that cannot see the head office, the layout will fail to load. The other reason for creating users is
for security to stop unauthorised users logging on.
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