Licensing - NEC Univerge SC8100 Installation Manual

Licensing

The license for an Enterprise installation will be firstly installed on an SV8100 that has been
nominated as the SV8100 that will hold the license for the entire Enterprise. Any licenses relating to
the MyCalls Enterprise software will have to be installed on the SV8100 that is holding the license.
That will include any additional application users or call recording licenses. The PC that will act as the
MyCalls enterprise server will read the license from the SV8100 holding the license for the enterprise.
Once the license has been registered and installed on the enterprise server all of the other MyCalls
clients and server will take their license from the enterprise server. Any SV8100 that exists in the
enterprise will also require a license to allow SMDR and P Command output. Where Netlink is used,
it is not considered as an Enterprise installation and does not require a MyCalls Enterprise license
The scenarios that are given below cover different possible enterprise configurations.
10 x SV8100's running MyCalls Call Manager connected using MyCalls Enterprise
Qty Part Number
EU000003 – MyCalls Call Manager
10
EU000001 – MyCalls Basic
9
EU000010 – MyCalls Enterprise
1
In the above scenario, the 10 Call Managers and 1 Enterprise license will be installed on the SV8100
that will hold the license for the entire enterprise license. Once these licenses have been installed on
the SV8100, the MyCalls Enterprise Server PC will read the license from the SV8100, then register
and install the license. The remaining 9 MyCalls Basic licenses should be installed on each of the
other SV8100's that will be monitored. This will allow SMDR and P Command out of the other PBX's,
these licenses should not read from the SV8100 and registered. If any call recorders are used, again
the licenses should be installed on the SV8100 holding the license for the enterprise.
3 x SV8100 using MyCalls Call Centre all SV8100's are connected using MyCalls Enterprise
Qty Part Number
EU000003 – MyCalls Call Manager
7
EU000012 – EU000017 – Various
1
Call Centre Packages.
EU000010 – MyCalls Enterprise
1
EU000001 – MyCalls Basic
9
In this scenario, the call manager licenses and Call Centre licenses are all installed on the Main
SV8100 that will hold the license for the enterprise. Note, only one call centre packages should be
purchased that will have the correct number of agents that exist in the enterprise. Each of the remote
PBX's should have the MyCalls basic license installed on them and they should not be registered.
Details of how to install the licenses are available in the SV8100 MyCalls Installation Manual.
Comment
10 Call Managers required to allow reporting against
the 10 SV8100's
The 9 MyCalls basic licenses will allow SMDR and P
Command output from each of the remote SV8100's.
Allows the Call Manager licenses to be 'Enterprised'
together
7 x SV8100's running MyCalls Call Manager
Comment
7 Call Managers required to allow reporting against
the 7 SV8100's
1 Call Centre package is required for this
configuration. This should have enough agents for
the entire enterprise. With MyCalls enterprise,
multiple call centre packages should not be installed
else MyCalls will stop working.
Allows the MyCalls packages to be 'Enterprised'
together
The 9 MyCalls basic licenses will allow SMDR and P
Command output from each of the remote SV8100's.