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Using MyCalls with SQL 2005
By default, MyCalls comes with SQL Express 2005. SQL Express 2005 will store up to approximately
16,000,000 call records. Once with limit has been reached it will be necessary to purge historic data
from MyCalls. With SQL 2005, there are no limits on the amount of data that can be stored. SQL
2005 is therefore ideal for organisations that have the requirement to store over 16,000,000 calls
within MyCalls.
It is also possible to install the MyCalls database into an existing SQL Server environment. For
example, if a customer asks you to install MyCalls onto a PC that already has SQL 2005 on, you can
install MyCalls, asking it to create its own database within the SQL2005 server. You will require a
username and password from the administrator of the SQL Server, the account should have
administrator privileges.
MyCalls and the MyCalls database can actually reside on different PC's or on the same PC. Both
installation scenarios are described in this section of the manual.
Note, it is not possible to install MyCalls 1.6 or greater onto a SQL 2000 Server.
Installing the MyCalls and the MyCalls Database on a SQL 2005 Server
This documentation explains the installation procedure for setting up MyCalls onto a PC that will use
SQL 2005 for its data storage.
Start the MyCalls installation wizard, from the installation type screen, choose a custom installation
type.
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