Troubleshooting; No Light; No Response To Dmx; Product Specification - SHOWTEC Colour Star Sky II DMX V4 Product Manual

Troubleshooting

No Light

This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect two potential problem areas: the power supply, the LEDs.
1. Power supply. Check that the unit is plugged into an appropriate power supply.
2. The LED. Return the device to your Showtec dealer.

No Response to DMX

Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1. Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
2. Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.

Product Specification

Model: Showtec Star Sky 2
Power supply: 240V-50Hz (CE)
192 LEDs
Fuse; 2A
Length: 6m.
Width: 3m.
Weight: 5 kg
Minimum distance:
Minimum distance from flammable surfaces: 0.5m
Minimum distance to lighted object: 1m
Design and product specifications are subject to change without prior notice.
Website: www.Showtec.info
Email: service@highlite.nl
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