Ihse 474 Series User Manual

Kvm extender
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User Manual

Edition: 2014-04-15
Draco
KVM Extender
Model:
474 Series
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
info@ihse.de
www.ihse.de
Tel. +49 7546-9248-0
Fax +49 7546-9248-48

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Summary of Contents for Ihse 474 Series

  • Page 1: User Manual

    User Manual Edition: 2014-04-15 Draco KVM Extender Model: 474 Series IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info@ihse.de www.ihse.de Tel. +49 7546-9248-0 Fax +49 7546-9248-48...
  • Page 2 Draco KVM Extender Copyright © 2014. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents About This Manual ............... 7 Scope.................. 7 Validity ................7 Cautions and Notes ............7 Safety Instructions ............... 8 Description ................... 9 Application ................9 System Overview .............. 10 Product Range ..............11 3.3.1 Part Numbers............11 3.3.2 Chassis ...............
  • Page 4 Draco KVM Extender 3.6.14 Model L- / R474-BXH .......... 26 3.6.15 Model L- / R474-BXE .......... 26 3.6.16 Model L- / R474-BUE .......... 26 3.6.17 Model L- / R474-BAX / -BSX....... 27 3.6.18 Model L- / R474-BAP .......... 27 3.6.19 Model L- / R474-BXP ..........
  • Page 5 Contents DDC Settings ..............47 Command Mode ............... 48 USB-HID Ghosting ............50 Configuration File .............. 51 5.5.1 Parameters for CPU Units........51 5.5.2 Parameters for CON Units ........52 5.5.3 Parameters for CPU und CON Units....53 Operation ..................54 Download of DDC Information ..........
  • Page 6 Draco KVM Extender Size ................... 73 Shipping Weight ..............74 Troubleshooting ................. 75 General Failures ............... 75 Blank Screen..............76 USB-HID ................77 Serial Connection.............. 78 Analog Audio..............78 Digital Audio..............79 Upgrade Module USB-HID..........80 USB 2.0 embedded............81 USB 2.0................
  • Page 7: About This Manual

    About This Manual About This Manual Scope This manual describes how to install your KVM Extender, how to operate it and how to perform trouble shooting. Validity This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices.
  • Page 8: Safety Instructions

    Draco KVM Extender Safety Instructions To ensure reliable and safe long-term operation of your KVM Extender please note the following guidelines: Installation  Only use in dry, indoor environments.  The KVM Extender and the power supply units can get warm. Do not install components in an enclosed space without any airflow.
  • Page 9: Description

    Description Description Pos: 4 /806-IHSE/Beschreibung/Verwendungszweck/474-xx @ 6\mod_1304579672848_6.doc @ 50785 @ 2 @ 1 Application The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices). The KVM Extender is designed for use with Cat X (Twisted Pair) interconnect cables or fiber interconnect cables.
  • Page 10: System Overview

    Draco KVM Extender System Overview The KVM Extender consists of at least one CPU module and one CON module. The various modules are summarized respectively in a vario chassis (2-fold, 4-fold or 6-fold) at CPU site and CON site (CPU and CON Unit).
  • Page 11: Product Range

    Description Product Range 3.3.1 Part Numbers Part numbers for Connections via Cat X or Fiber Cable All devices are available in the following versions:  Connection via Cat X cable (x = "C")  Connection via Single-mode fiber cable (x = "S") ...
  • Page 12: Kvm-Extender Modules

    Draco KVM Extender Model Description 474-BODY6R Empty chassis for up to 6 boards, 1x internal power supply unit, preparation for redundancy for a second power supply unit (external) 474- Empty chassis for up to 6 boards, active backplane, 2x BODY6BP...
  • Page 13: Upgrade Modules

    Description 3.3.4 Upgrade Modules Model Description L474-BXH Upgrade module with 2x USB-HID R474-BXH L474-BXE Upgrade module with 2x USB 2.0 R474-BXE L474-BAX Upgrade module with Analog Audio / Serial RS232 (bidirectional) R474-BAX L474-BAP Upgrade module with Analog Audio / Serial RS232 (bidirectional) and PS/2 R474-BAP L474-BSX...
  • Page 14: Devices For Free Configuration

    Draco KVM Extender 3.3.5 Devices for free configuration Model Description DRACO Draco extender for free configuration in a 2-slot vario VARIO 2 chassis, external power supply unit DRACO Draco extender for free configuration in a 2-slot vario VARIO 2R chassis, external power supply unit, preparation for...
  • Page 15: Accessories Upgrade Kits

    Description Accessories Upgrade Kits Model Description 474-2RMK 19"/1U rack mount kit for 2-fold chassis 474- 19"/1U rack mount kit for 2-fold chassis with internal PSU 2NRMK 474-4RMK 19"/1U rack mount kit for 4-fold chassis 474-6RMK 19"/1U rack mount kit for 6-fold chassis 474- Fastening strips for screw or snap on for 2-, 4- and 6-fold VPLATE...
  • Page 16: Accessories

    Draco KVM Extender Accessories Model Description 026-2A Serial cable 1.8 m (RS232) 247-U1 USB cable 1.8 m (Type A to B) 260-5G International power supply unit 100...240VAC / 5VDC / 3 A 260-5U International power supply unit 100...240VAC / 5VDC / 4 A 436-AA VGA cable 1.8 m (VGA to DVI-I)
  • Page 17: 2-Fold Vario Chassis 474-Body2N

    Description 3.6.2 2-fold Vario Chassis 474-BODY2N CPU and CON Unit Rear View Slot for modules #1 Connect to power supply (standard) Slot for modules #2 Connect to 5VDC power supply (redundancy) The 2-fold vario chassis with an internal power supply is not equipped with a fuse on its primary side.
  • Page 18: 4-Fold Vario Chassis 474-Body4/4R

    Draco KVM Extender Pos: 13 /806-IHSE/Beschreibung/Geräteansichten/474-xx/4-fach Vario-Gehäuse 474-BODY4/4R @ 6\mod_1304580359098_6.doc @ 50876 @ 3 @ 1 3.6.3 4-fold Vario Chassis 474-BODY4/4R CPU and CON Unit Rear View Slot for modules #3 Slot for modules #1 Connect to 5VDC power supply (standard)
  • Page 19: 6-Fold Vario Chassis 474-Body6R

    Description Pos: 15 /806-IHSE/Beschreibung/Geräteansichten/474-xx/6-fach Vario-Gehäuse 474-BODY6R @ 6\mod_1304580442488_6.doc @ 50894 @ 3 @ 1 3.6.4 6-fold Vario Chassis 474-BODY6R CPU and CON Unit Rear View Slot for modules #5 Slot for modules #3 Slot for modules #1 Connect to power supply (standard) Connect to 5VDC power supply (standard) Slot for modules #6 Slot for modules #4...
  • Page 20: 6-Fold Vario Chassis 474-Body6Bp

    Draco KVM Extender 3.6.5 6-fold Vario Chassis 474-BODY6BP CPU and CON Unit Front View Connect to power supply 1 Connect to power supply 2 (redundancy) Grounding Rear View Slot for modules #5 Slot for modules #3 Slot for modules #1...
  • Page 21: 6-Fold Vario Chassis 474-Body6Bpf

    Description 3.6.6 6-fold Vario Chassis 474-BODY6BPF CPU and CON Unit Rear View Slot for modules #5 Slot for modules #3 Slot for modules #1 Connect to power supply 1 Connect to power supply 2 (redundancy) Slot for modules #2 Slot for modules #4 Slot for modules #6 Pos: 18 /806-IHSE/zz_Layout/Seitenumbruch @ 8\mod_1348581820516_0.doc @ 69462 @ @ 1 2014-04-15...
  • Page 22: 21-Fold Vario Chassis 474-Body21R

    Draco KVM Extender Pos: 19 /806-IHSE/Beschreibung/Geräteansichten/474-xx/21-fach Vario-Gehäuse 474-BODY21R @ 8\mod_1348579151346_6.doc @ 69400 @ 3 @ 1 3.6.7 21-fold Vario Chassis 474-BODY21R CPU and CON Unit Rear View Slots for modules #1 - #21 Front View Connect to power supply 2...
  • Page 23: Model L- / R474-Bshc / -Bvhc

    Description Pos: 21 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BSHC / -BVHC @ 6\mod_1304580479441_6.doc @ 50912 @ 3 @ 1 3.6.8 Model L- / R474-BSHC / -BVHC CPU Module CON Module Rear View Rear View Service port Service port Connect to interconnect cable Connect to interconnect cable To CPU: USB-HID Connect to USB-HID devices...
  • Page 24: Model L- / R474-Bshcr / -Bvhcr

    Draco KVM Extender Pos: 24 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BSHCR / -BVHCR @ 9\mod_1362471988604_6.doc @ 71210 @ 3 @ 1 3.6.10 Model L- / R474-BSHCR / -BVHCR CPU Module CON Module Rear View Rear View Service port Service port Connect to interconnect cable 1...
  • Page 25: Model L- / R474-Bshcv

    Description 3.6.12 Model L- / R474-BSHCV CPU Module CON Module Rear View Rear View Service port (KVM) Service port Connect to interconnect cable Connect to interconnect cable To CPU: USB-HID Connect to USB-HID devices To CPU: DVI-I (VGA / DVI) IR receiver for remote control IR receiver for remote control Connect to DVI monitor...
  • Page 26: Model L- / R474-Bxh

    Draco KVM Extender 3.6.14 Model L- / R474-BXH CPU Module CON Module Rear View Rear View To CPU: USB-HID Connect to USB-HID devices Pos: 29 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BXE @ 7\mod_1331798896275_6.doc @ 58110 @ 3 @ 1 3.6.15 Model L- / R474-BXE...
  • Page 27: Model L- / R474-Bax / -Bsx

    Description 3.6.17 Model L- / R474-BAX / -BSX CPU Module CON Module Rear View Rear View Connect to serial (D-Sub 9) Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT Pos: 32 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BAP @ 9\mod_1362472648439_6.doc @ 71250 @ 3 @ 1 3.6.18 Model L- / R474-BAP CPU Module CON Module...
  • Page 28: Model L- / R474-Bxp

    Draco KVM Extender 3.6.19 Model L- / R474-BXP CPU Module CON Module Rear View Rear View Connect to local PS/2 mouse Connect to PS/2 mouse Connect to local PS/2 keyboard Connect to PS/2 keyboard To CPU: PS/2 mouse To CPU: PS/2 keyboard The upgrade module L- / R474-BXP is only available in combination with the upgrade modules L- / R474-BAX and –BAH.
  • Page 29: Model L- / R474-Bah

    Description 3.6.21 Model L- / R474-BAH CPU Module CON Module Rear View Rear View Connect to serial (D-Sub 9) Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB-HID Connect to USB-HID devices Pos: 37 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BDH @ 6\mod_1304583646457_6.doc @ 51056 @ 3 @ 1 3.6.22 Model L- / R474-BDH CPU Module CON Module...
  • Page 30: Model L- / R474-Bae

    Draco KVM Extender 3.6.23 Model L- / R474-BAE CPU Module CON Module Rear View Rear View Connect to serial (D-Sub 9) Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 39 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BDE @ 8\mod_1348580272466_6.doc @ 69440 @ 3 @ 1...
  • Page 31: Model L- / R474-Bdd

    Description Pos: 41 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BDD @ 6\mod_1304583696426_6.doc @ 51074 @ 3 @ 1 3.6.25 Model L- / R474-BDD CPU Module CON Module Rear View Rear View S/PDIF input (RCA) S/PDIF output (RCA) AES/EBU input (Mini-XLR) AES/EBU output (Mini-XLR) S/PDIF input (TOSLINK) S/PDIF output (TOSLINK) S/PDIF output (RCA)
  • Page 32: Model L- / R474-Bxtc

    Draco KVM Extender Pos: 44 /806-IHSE/Beschreibung/Geräteansichten/474-xx/Typ L- / R474-BXTC @ 6\mod_1304583784582_6.doc @ 51110 @ 3 @ 1 3.6.27 Model L- / R474-BXTC CPU Module CON Module Rear View Rear View Service port Service port Connect to interconnect cable Connect to interconnect cable To CPU: USB 2.0...
  • Page 33: Status Leds

    Description Pos: 47 /806-IHSE/Beschreibung/Diagnose LEDs/UEB_Diagnose_LEDs @ 6\mod_1304584004723_6.doc @ 51146 @ @ 1 Status LEDs Pos: 48 /806-IHSE/Beschreibung/Diagnose LEDs/474-xx/Diagnose KVM-Extender-Modul @ 6\mod_1304584091941_6.doc @ 51165 @ 3 @ 1 3.7.1 Status KVM Extender Module The KVM Extender module is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status.
  • Page 34: Status Kvm-Extender Module Vga / Dvi-I

    Draco KVM Extender 3.7.2 Status KVM Extender Module VGA / DVI-I The KVM Extender module with VGA / DVI-I input is fitted with a multi- color LED on the front side of the CPU Unit for indication of connection status. Further information is available via on screen display (OSD) (see manual for the Media / DVI Converter K238-5V (Download)).
  • Page 35: Status Upgrade Module Digital Audio

    Description 3.7.3 Status Upgrade Module Digital Audio The upgrade module digital audio is fitted with a further multi-color LED on the rear side for indication of the connection status: CPU Module CON Module Rear View Rear View LED 1: Digital Audio Status LED color Description No signal...
  • Page 36: Status Upgrade Module Usb-Hid

    Draco KVM Extender 3.7.4 Status Upgrade Module USB-HID The upgrade module USB-HID is fitted with three further LEDs on the rear side for indication of the connection status: CPU Module CON Module Rear View Rear View Pos. LED Status Description...
  • Page 37: Status Upgrade Module Usb 2.0 Embedded

    Description 3.7.5 Status Upgrade module USB 2.0 embedded The upgrade module USB 2.0 embedded is fitted with three further LEDs on the rear side for indication of the connection status: CPU Module CON Module Rear View Rear View Pos. LED Status Description Status LED...
  • Page 38: Status Upgrade Module Usb 2.0

    Draco KVM Extender 3.7.6 Status Upgrade Module USB 2.0 The upgrade module USB 2.0 is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status.
  • Page 39: Installation

    Installation Installation Pos: 55 /806-IHSE/Installation/Lieferumfang prüfen/474-xx @ 6\mod_1304584334582_6.doc @ 51255 @ 2 @ 1 Package Contents Your extender package contains the following items: KVM Extender:  KVM Extender pair (CPU Unit and CON Unit) in the vario chassis  1x (redundancy 2x) 5VDC international power supply unit per KVM Extender unit ...
  • Page 40 Draco KVM Extender Additional content for upgrade module serial (RS422):  Serial cable (1.8 m, D-Sub male connector) Additional content for upgrade module Digital Audio:  RCA cable (2.5 m, Cinch male connector) TOSLINK cable (1.8 m, F05 male connector) ...
  • Page 41: System Setup

    Installation Pos: 57 /806-IHSE/Installation/System anschließen/474-xx @ 6\mod_1304584542160_6.doc @ 51273 @ 233 @ 1 System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently.
  • Page 42: Setup Of Upgrade Modules

    Draco KVM Extender 4.2.2 Setup of Upgrade Modules The modules can be hot plugged. Upgrade Module Analog Audio / Serial: Connect the audio source to the CPU Unit (e.g. CPU audio output with audio input, CPU audio input with audio output).
  • Page 43: Example Applications

    Installation Upgrade Module USB 2.0: Connect the CPU to the CPU Unit (USB 2.0). Connect the USB 2.0 devices to the CON Unit (Connect to USB 2.0 devices). Pos: 58 /806-IHSE/Installation/Installationsbeispiele/UEB_Installationsbeispiele @ 5\mod_1278581564870_6.doc @ 42759 @ 2 @ 1 Example Applications This section illustrates typical installations of KVM Extenders: Pos: 59 /806-IHSE/Installation/Installationsbeispiele/477-xx_COMP @ 5\mod_1291124264328_6.doc @ 44767 @ @ 1 KVM Extender (Single-Head)
  • Page 44 Draco KVM Extender KVM Extender (Dual-Head with 4x USB-HID) Source (computer, CPU) KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with 2x USB 2.0 devices)
  • Page 45: Operating Modes

    Installation Operating Modes This section illustrates an overview of possible operating modes of the KVM Extender by combining the various available modules. L474-BSHC R474-BSHC L474-BSHCR FAN TRAY FAN TRAY DVI-D CPU Unit Matrix 1 CON Unit CPU Unit DVI-I L474-BVHC FAN TRAY FAN TRAY Matrix 2...
  • Page 46: Overview Upgrade Modules

    Draco KVM Extender Overview Upgrade Modules This section illustrates an overview of the available types of upgrade modules for the KVM Extender. R474-BXH L474-BXH 2 x HID 2 x HID 2 x HID 2 x HID 2 x HID 2 x HID...
  • Page 47: Configuration

    Configuration Configuration Pos: 63 /806-IHSE/Konfiguration/Übertragungsparameter/477-xx @ 5\mod_1278937002401_6.doc @ 43075 @ 2 @ 1 Transmission Parameters The device operates with a proprietary compression method. In default configuration, the device adapts dynamically to monitor resolution and image content. This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory.
  • Page 48: Command Mode

    Draco KVM Extender Pos: 65 /806-IHSE/Konfiguration/Kommando-Modus/474-xx @ 6\mod_1304585026863_6.doc @ 51291 @ 2 @ 1 Command Mode During normal use, the console keyboard functions in the usual manner. However, for all KVM Extenders with USB-HID support, you can set the keyboard into a Command Mode by using a specific 'Hot Key' sequence.
  • Page 49 Configuration The 'Hot Key' sequence to enter Command Mode can be changed. The following table lists the 'Hot Key' Codes for the available key sequences: 'Hot Key' Code 'Hot Key' Freely selectable (from 2012-01-12) 2x <Scroll> 2x <Left Shift> 2x <Left Ctrl> 2x <Left Alt>...
  • Page 50: Usb-Hid Ghosting

    Draco KVM Extender USB-HID Ghosting This function allows specific keyboard and mice descriptors (device descriptions) to be permanently stored in the CPU unit. This eliminates the need to register and deregister the keyboard and mouse on an operating system each time there is a shared use of a source (computer, CPU) by two or more consoles within a KVM matrix.
  • Page 51: Configuration File

    Configuration Configuration File The KVM Extender contains a configuration file (Config.txt) to set specific parameters and to read out device and video information. You can find it on the flash drive of the KVM Extender. The flash drive can be opened by a mini USB connection to a computer.
  • Page 52: Parameters For Con Units

    Draco KVM Extender Compression Parameter Function MEDCPRATE Activate medium compression rate MINCPRATE Activate low compression rate MAXCPRATE Activate high compression rate Parallel Operation Parameter Function Activate Keyboard Connect (only with redundant KBDCON CPU Units) MOUCON Activate Mouse Connect (only with redundant...
  • Page 53: Parameters For Cpu Und Con Units

    Configuration 5.5.3 Parameters for CPU und CON Units You have to write the following parameters into the configuration file of both CON Unit and CPU Unit. Local switching Parameter Function BLANKSCR Activate dark switching between local and remote console by keyboard or mouse event (only with HDMI extenders and local control by an USB-HID CON upgrade module) PRIVATEMODE...
  • Page 54: Operation

    Draco KVM Extender Operation Pos: 69 /806-IHSE/Betrieb/Laden von DDC-Informationen/477-xx @ 5\mod_1278937455136_6.doc @ 43130 @ 2 @ 1 Download of DDC Information By default, data from the internal DDC list is reported to the source (computer, CPU). If these are not optimal settings for the display device, the DDC information of the console monitor can be downloaded and stored internally.
  • Page 55 Operation Open the file "Config.txt" that is located on the appearing flash drive of the extender. In order to activate the function of taking over control by keyboard, write the parameter KBDCON into the second line of the file. In order to activate the function of taking over control by mouse, write the parameter MOUCON into the second line of the file.
  • Page 56: Specifications

    Draco KVM Extender Specifications Pos: 72 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 @ 1 Interfaces Pos: 73 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link @ 5\mod_1278578254058_6.doc @ 42132 @ 3 @ 1 7.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D Single Link norm can be transmitted.
  • Page 57: Usb 2.0 (Transparent)

    Specifications Other USB-HID devices The proprietary USB emulation also supports certain other USB-HID devices, such as specific touch screens, graphic tablets, barcode scanners or special keyboards. Support cannot be guaranteed, however, for every USB-HID device. Only two USB-HID devices are supported concurrently, such as keyboard and mouse or keyboard and touch screen.
  • Page 58: Fiber Sfp Type Lc (Interconnect)

    Draco KVM Extender 7.1.7 Fiber SFP Type LC (Interconnect) Communication of fiber devices is performed via Gigabit SFPs that are connected to suitable fibers fitted with connectors type LC (). The correct function of the device can only be guaranteed with SFPs provided by the manufacturer.
  • Page 59: Analog Audio Interface

    Specifications Connection Format DTE (Data Terminal Equipment) Speed Up to 115,200 Baud Data Format Format independent Data Transmission RxD (Receive Data)   TxD (Transmit Data) Traffic Control The following signals are transmitted (hardware handshake):  RTS (Request To Send) CTS (Clear To Send) ...
  • Page 60: Serial Interface Rs422

    Draco KVM Extender Specifications Analog Audio Transmission Format Digitized virtually CD quality audio (16 bit, 38.4 KHz) Signal Level Line-Level (5 Volt Pk-Pk maximum) Input Impedance 47 KOhm Connections CPU Unit 2x 3.5 mm stereo jack plug (audio in & audio out) Connections CON Unit 2x 3.5 mm stereo jack plug...
  • Page 61: Digital Audio Interface

    Specifications 7.1.11 Digital Audio Interface The digital audio option supports the unidirectional transmission of digital audio data. Up to three sources can be connected to the CPU Unit. The active source is transmitted. If several sources are active, the XLR signal takes priority, otherwise the first active signal.
  • Page 62: Interconnect Cable

    Draco KVM Extender To deactivate the sample rate converter, write SRC_NONE in the  Config.txt file of the CPU unit. Compatibility AES/EBU, S/PDIF, EIAJ CP1201, IEC 60958 Standards Dolby Digital, DTS, PCM Bit Depth 24 bit Sample Rate 32 to 192 kHz CPU Unit (Inputs) ...
  • Page 63: Cat X

    Specifications Type of Interconnect Cable The KVM Extender requires interconnect cabling specified for Gigabit Ethernet (1000BASE-T). The use of solid-core (AWG24), shielded, Cat 5e (or better) is recommended. Cat X Solid-Core Cable S/UTP (Cat 5e) cable according to EIA/TIA- AWG24 568-B.
  • Page 64: Fiber

    Draco KVM Extender Pos: 88 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (LWL) @ 5\mod_1278937967667_6.doc @ 43186 @ 3 @ 1 7.2.2 Fiber A point-to-point connection is necessary. Operation with multiple patch panels is allowed. Routing over active network components, such as Ethernet Hubs, Switches or Routers, is not allowed.
  • Page 65: Supported Peripherals

    Specifications Supported Peripherals Pos: 91 /806-IHSE/Technische Daten/Unterstützte Peripherie/USB-HID-Geräte @ 5\mod_1278578523558_6.doc @ 42260 @ @ 1 7.3.1 USB-HID Devices The KVM Extender will support most USB-HID devices, including the vast majority of keyboards and mice currently on the market. Many other kinds of HID devices such as bar-code scanners and touch screens may also be compatible It is not possible to guarantee support for all available USB-HID devices.
  • Page 66: Connector Pinouts

    Draco KVM Extender Connector Pinouts Pos: 94 /806-IHSE/Technische Daten/Pinbelegungen/Buchse DVI-D Single-Link @ 5\mod_1278578723073_6.doc @ 42333 @ @ 1 Connector DVI-D Single-Link 1......8 C1 C2 17......24 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2 – 9 T.M.D.S data 1 – 17 T.M.D.S data 0 –...
  • Page 67 Specifications Connector DVI-I Single-Link 1......8 C1 C2 17......24 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2– T.M.D.S data 1– 17 T.M.D.S data 0– T.M.D.S data 2+ T.M.D.S data 1+ 18 T.M.D.S data 0+ T.M.D.S data 0 T.M.D.S data 2 T.M.D.S data 1 n.c.
  • Page 68 Draco KVM Extender Connector USB Type A Picture Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 98 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ @ 1 Connector Mini USB Type B Picture Signal...
  • Page 69 Specifications Fiber SFP Typ LC Picture Diode Signal Data OUT Data IN Pos: 102 /806-IHSE/Technische Daten/Pinbelegungen/Stromversorgung @ 5\mod_1278578849183_6.doc @ 42423 @ @ 1 Power Supply Picture Signal Inside VCC (+5VDC) Outside Pos: 103 /806-IHSE/Technische Daten/Pinbelegungen/D-Sub 9 (Seriell) @ 5\mod_1291128631437_6.doc @ 44882 @ @ 1 D-Sub 9 (Serial) RS232 Picture Signal...
  • Page 70 Draco KVM Extender D-Sub 9 (Serial) RS422 Controlling Device Picture Signal Signal Tx-GND 1....5 6...9 Rx-GND n.c. n.c. Pos: 106 /806-IHSE/Technische Daten/Pinbelegungen/Stereo-Klinkenbuchse 3,5 mm @ 5\mod_1291128765156_6.doc @ 44901 @ @ 1 3.5 mm Stereo Jack Plug Picture Signal Audio IN / OUT L Audio IN / OUT R Pos: 107 /806-IHSE/Technische Daten/Pinbelegungen/RCA (Cinch) @ 5\mod_1291128877593_6.doc @ 44920 @ @ 1...
  • Page 71: Power Supply

    Specifications TOSLINK Picture Diode Signal Data IN / OUT Pos: 110 /806-IHSE/Technische Daten/Stromversorgung/474-xx @ 6\mod_1304586284191_6.doc @ 51327 @ 2 @ 1 Power Supply AC Power Supply Model Max. Current Max. Voltage Frequency 474-BODY2N 700 mA max. 100-240 V 50/60 Hz 474-BODY6R 1,400 mA max.
  • Page 72: Environmental Conditions

    Draco KVM Extender Power Requirement Power Requirement KVM Extender: (per Unit)  Single-Head devices: max. 800 mA  Onboard DVI-I devices: max. 1,200 mA VGA: max. 1,700 mA   Redundancy devices: max. 1,050 mA Upgrade Modules:  Analog Audio / Serial: max. 300 mA ...
  • Page 73: Size

    Specifications Size Devices in the 2-fold Vario Chassis 1 CPU Unit / CON Unit 145 x 147 x 41 mm (5.7" x 5.8" x 1.7") Shipping Box 210 x 140 x 165 mm (8.3" x 5.5" x 6.5") Devices in the 2-fold Vario Chassis 2 CPU Unit / CON Unit 221 x 147 x 41 mm (8.7"...
  • Page 74: Shipping Weight

    Draco KVM Extender Pos: 114 /806-IHSE/Technische Daten/Transportgewicht /474-xx @ 6\mod_1304586413879_6.doc @ 51363 @ 2 @ 1 Shipping Weight Devices in the 2-fold Vario Chassis 1 CPU Unit / CON Unit 0.4 kg (0.9 lb) Shipping Box 2.2 kg (4.9 lb)
  • Page 75: Troubleshooting

    Troubleshooting Troubleshooting Pos: 116 /806-IHSE/Hilfe im Problemfall/Allgemeine Störung/474-xx @ 9\mod_1373964024756_6.doc @ 77427 @ 2 @ 1 General Failures Diagnosis Possible Reason Measure Config.txt Parameter not set or  Write parameter into Config.txt parameter saved file and save changes. without function Start Commanc #CFG ...
  • Page 76: Blank Screen

    Draco KVM Extender Blank Screen CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure LED 3 off Power supply  Check power supply units and the connection to the power network. LED 1 on or Connection between ...
  • Page 77: Usb-Hid

    Troubleshooting USB-HID CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command  Press <Esc> to leave Command Shift and Scroll Mode Mode. are blinking CPU Unit: No USB connection to  Check connection of USB cable LED 3 green or to CPU;...
  • Page 78: Serial Connection

    Draco KVM Extender Serial Connection Diagnosis Possible Reason Measure Serial device Settings of the serial  Check Baud rate and general not operational interface settings. No serial connection to  Check connection via serial cable. No serial connection to  Connect serial end device and end device (e.g.
  • Page 79: Digital Audio

    Troubleshooting Digital Audio CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure CPU Unit: No audio connection to  Connect digital audio source. LED 1 red CPU / audio source  Check connection of audio cable. No signal ...
  • Page 80: Upgrade Module Usb-Hid

    Draco KVM Extender Upgrade Module USB-HID CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure LED 1 / 2 off Device at higher / lower  Check connection of USB cable USB-HID port not to USB-HID device.
  • Page 81: Usb 2.0 Embedded

    Troubleshooting Pos: 124 /806-IHSE/Hilfe im Problemfall/Störung am USB-2.0-Embedded-Anschluss/474-xx @ 7\mod_1331802913522_6.doc @ 58211 @ 2 @ 1 USB 2.0 embedded CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure CPU & CON No connection to CPU  Check connection USB cable to Unit: CPU;...
  • Page 82: Usb 2.0

    Draco KVM Extender Pos: 126 /806-IHSE/Hilfe im Problemfall/Störung am USB-2.0-Anschluss/474-xx @ 6\mod_1304586956738_6.doc @ 51494 @ 2 @ 1 USB 2.0 CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure CPU Unit: No connection to CPU  Check connection USB cable to All LEDs off CPU;...
  • Page 83: Technical Support

    Technical Support Technical Support Prior to contacting support please ensure you have read this manual, and then installed and set-up your KVM Extender as recommended. Support Checklist To efficiently handle your request it is necessary that you complete a support request checklist (Download). Please ensure that you have the following information available before you call: Company, name, phone number and email ...
  • Page 84: Certificates

    Draco KVM Extender Certificates Pos: 129 /806-IHSE/Zertifikate/ATB_Europäische Konformitätserklärung @ 5\mod_1278579640901_6.doc @ 42686 @ 2 @ 1 10.1 CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives: 2004/108/EG...
  • Page 85: North American Regulatory Compliance

    Certificates 10.2 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 86: Weee

    Draco KVM Extender 10.4 WEEE The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and electronic equipment (WEEE). The device labels carry a respective marking. Pos: 132 /806-IHSE/Zertifikate/ATB_RoHS @ 5\mod_1278579714214_6.doc @ 42722 @ 2 @ 1 10.5...
  • Page 87: Glossary

    Glossary Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation AES/EBU Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices. Cat X Any Cat 5e (Cat 6, Cat 7) cable Color Graphics Adapter (CGA) is an old analog...
  • Page 88 Draco KVM Extender Term Explanation Digital video standard, introduced by the Digital Display Working Group (http://www.ddwg.org). Single Link and Dual Link standard are distinguished. The signals have TMDS level. DVI-I A combined signal (digital and analog) that allows running a VGA monitor at a DVI-I port – in contrast to DVI-D (see DVI).
  • Page 89 Glossary Term Explanation S-Video (Y/C) S-Video (Y/C) is a video format transmitting luminance and chrominance signals separately. Thereby it has a higher quality standard than CVBS. TOSLINK Standardized fiber connection system for digital transmission of audio signals (F05 plug connection) Triple-Head A system with three video connections USB-HID...

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