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Draco
compact DVI
477 Series
KVM Extender
User Manual
Edition: 2021-07-09
IHSE GmbH
Benzstraße 1
88094 Oberteuringen
Germany
info@ihse.com
www.ihse.com
phone: +49 7546-9248-0
fax: +49 7546-9248-48

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Summary of Contents for Ihse Draco compact DVI 477 Series

  • Page 1 Draco compact DVI 477 Series KVM Extender User Manual Edition: 2021-07-09 IHSE GmbH Benzstraße 1 88094 Oberteuringen Germany    info@ihse.com www.ihse.com phone: +49 7546-9248-0 fax: +49 7546-9248-48   ...
  • Page 2 Draco compact DVI KVM Extender Copyright © 2021. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents About This Manual ............... 6 Scope .................. 6 Validity ................6 Cautions and Notes ............6 EU Declaration of Conformity ..........6 Safety Instructions ............... 7 Description ................... 8 Application ................8 System Overview ..............9 Product Range ..............10 Accessories Chassis ............
  • Page 4 Draco compact DVI KVM Extender 3.7.4 Status VGA / DVI-I (Option) ........ 29 Installation .................. 30 Package Contents ............. 30 System Setup ..............32 4.2.1 KVM Extender Setup .......... 32 4.2.2 Setup of Optional Modules ........33 Example Applications ............34 Configuration ................
  • Page 5 Shipping Checklist ............68 Directives ..................69 10.1 North American Regulatory Compliance ......69 10.2 WEEE ................70 10.3 RoHS/RoHS 2 ..............70 Glossary ..................71 Pos: 1 /806-IHSE/Zu diesem Handbuch/ATB_Zu diesem Handbuch @ 5\mod_1278573163276_6.doc @ 41510 @ 1222 @ 1 2021-07-09...
  • Page 6: About This Manual

    This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way. Pos: 2 /806-IHSE/Sicherheitshinweise/ATB_Sicherheitshinweise @ 5\mod_1278573321245_6.doc @ 41528 @ 1 @ 1 EU Declaration of Conformity Please find the EU Declaration of Conformity for the product series under: www.ihse.com/eu-declaration-of-conformity...
  • Page 7: Safety Instructions

     Do not attempt to open or repair the KVM Extender. There are no user serviceable parts inside.  Please contact your dealer or manufacturer if there is a fault. Pos: 3 /806-IHSE/Beschreibung/UEB_Beschreibung @ 5\mod_1278573379151_6.doc @ 41546 @ 1 @ 1 2021-07-09...
  • Page 8: Description

    Draco compact DVI KVM Extender Description Pos: 4 /806-IHSE/Beschreibung/Verwendungszweck/VAR_KVM_Cat X / Glasfaser @ 5\mod_1278933037886_6.doc @ 42823 @ 2 @ 1 Application The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices).
  • Page 9: System Overview

    Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with 2x USB 2.0 devices) See Chapter 4.3, Page 34 for installation examples. Pos: 6 /806-IHSE/Beschreibung/Gerätetypen/477-xx_COMP @ 5\mod_1291120125984_6.doc @ 44563 @ 2 @ 1 2021-07-09...
  • Page 10: Product Range

    Example K477-1SHC: CPU Unit: L477-1SHC  CON Unit: R477-1SHC  All devices in the K477 series are technically compatible with devices in the K474 series. Pos: 7 /806-IHSE/Beschreibung/Einbauoptionen/477-xx @ 5\mod_1278933558855_6.doc @ 42879 @ 2 @ 1 2021-07-09...
  • Page 11: Accessories Chassis

    Please note that you will need at least 0,5 U (height unit) for the ventilation above the extenders if you mount them into racks. Pos: 8 /806-IHSE/Beschreibung/Zubehör/477-xx_COMP @ 5\mod_1291120662750_6.doc @ 44582 @ 2 @ 1 2021-07-09...
  • Page 12: Accessories Cable

    Duplex audio cable 2 m (3.5 mm) 455-CR Cinch cable 2.5 m 455-CT TOSLINK cable 2.0 m 024-3A PS/2 cable 1.8 m 238-EGA Serial cable 1.8 m (RS232) Pos: 9 /806-IHSE/Beschreibung/Geräteansichten/UEB_Geräteansichten @ 5\mod_1278573737808_6.doc @ 41654 @ 2 @ 1 2021-07-09...
  • Page 13: Device Views

    Service port Connect to interconnect cable Connect to interconnect cable To CPU: USB-HID Connect to USB-HID devices To CPU: DVI-D Connect to DVI monitor Pos: 12 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SECA (mit Analog-Audio / Seriell) @ 5\mod_1291647476005_6.doc @ 45820 @ 3 @ 1 2021-07-09...
  • Page 14: Model K477-1Seca (Analog Audio / Serial)

    Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 13 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SESA / -1SEXA (mit Analog-Audio / Seriell) @ 5\mod_1291647640927_6.doc @ 45838 @ 3 @ 1 2021-07-09...
  • Page 15: Model K477-1Sesa / -1Sexa (Analog Audio / Serial)

    Connect to serial (D-Sub 9) Connect to serial (D-Sub 9) Audio IN Audio IN Audio OUT Audio OUT To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 14 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SECD (mit Digital-Audio) @ 5\mod_1291647722818_6.doc @ 45856 @ 3 @ 1 2021-07-09...
  • Page 16: Model K477-1Secd (Digital Audio)

    S/PDIF output (RCA) AES/EBU input (Mini-XLR) AES/EBU output (Mini-XLR) S/PDIF input (TOSLINK) S/PDIF output (TOSLINK) To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 15 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SESD / -1SEXD (mit Digital-Audio) @ 5\mod_1291647770271_6.doc @ 45874 @ 3 @ 1 2021-07-09...
  • Page 17: Model K477-1Sesd / -1Sexd (Digital Audio)

    S/PDIF output (RCA) AES/EBU input (Mini-XLR) AES/EBU output (Mini-XLR) S/PDIF input (TOSLINK) S/PDIF output (TOSLINK) To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 16 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1STC (USB 2.0 Cat X) @ 6\mod_1299603229062_6.doc @ 49190 @ 3 @ 1 2021-07-09...
  • Page 18: Model K477-1Suc (Usb 2.0 Cat X)

    Service port 2 Service port 2 Connect to interconnect cable 2 Connect to interconnect cable 2 To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 17 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1STS (USB 2.0 Glasfaser) @ 6\mod_1299603305359_6.doc @ 49208 @ 3 @ 1 2021-07-09...
  • Page 19: Model K477-1Sus/-1Sux (Usb 2.0 Fiber)

    Service port 2 Service port 2 Connect to interconnect cable 2 Connect to interconnect cable 2 To CPU: USB 2.0 Connect to USB 2.0 devices Pos: 18 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SHCV (Single-Head Cat X mit VGA) @ 5\mod_1291647850286_6.doc @ 45892 @ 3 @ 1 2021-07-09...
  • Page 20: Model K477-1Shcv (Single-Head Cat X With Vga)

    IR receiver for remote control CPU Unit CON Unit Front View Front View IR receiver for remote control IR receiver for remote control Pos: 19 /806-IHSE/Beschreibung/Geräteansichten/477-xx_COMP/1SHSV / -1SHXV (Glasfaser mit VGA) @ 5\mod_1291647910318_6.doc @ 45910 @ 3 @ 1 2021-07-09...
  • Page 21: Model K477-1Shsv / -1Shxv (Fiber With Vga)

    Service port (DVI-I) IR receiver for remote control CPU Unit CON Unit Front View Front View IR receiver for remote control IR receiver for remote control Pos: 20 /806-IHSE/Beschreibung/Geräteansichten/477-xx/2S4C (Dual-Head Cat X) @ 5\mod_1278934890730_6.doc @ 42958 @ 3 @ 1 2021-07-09...
  • Page 22: Model K477-2S4C (Dual-Head Cat X)

    Connect to interconnect Connect to interconnect cable 2 cable 2 To CPU: USB-HID 2 Connect to USB-HID devices 2 To CPU: DVI-D 2 Connect to DVI monitor 2 Pos: 21 /806-IHSE/Beschreibung/Geräteansichten/477-xx/2S4S_2S4X (Dual-Head Glasfaser) @ 5\mod_1278935028198_6.doc @ 42976 @ 3 @ 1 2021-07-09...
  • Page 23: Model K477-2S4S / -2S4X (Dual-Head Fiber)

    Connect to interconnect Connect to interconnect cable 2 cable 2 To CPU: USB-HID 2 Connect to USB-HID devices 2 To CPU: DVI-D 2 Connect to DVI monitor 2 Pos: 22 /806-IHSE/Beschreibung/Diagnose LEDs/477-xx_COMP @ 5\mod_1291121862656_6.doc @ 44702 @ 23333 @ 1 2021-07-09...
  • Page 24: Status Leds

    Draco compact DVI KVM Extender Status LEDs The KVM Extender is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status. Rear View Front View LED 1 and 2: Connection Status Pos.
  • Page 25: Status Digital Audio (Option)

    Description 3.7.1 Status Digital Audio (Option) The KVM Extender with optional digital audio is fitted with a further multi- color LED on the rear side for indication of the connection status: CPU Unit CON Unit Rear View Rear View LED 1: Digital Audio Status LED color Description No signal...
  • Page 26: Status Usb-Hid Add-On (Option)

    Draco compact DVI KVM Extender 3.7.2 Status USB-HID Add-On (Option) The KVM Extender with optional USB-HID is fitted with three further LEDs on the rear side for indication of the connection status: CPU Unit CON Unit Rear View Rear View Pos.
  • Page 27: Status Usb 2.0 (Option)

    Description 3.7.3 Status USB 2.0 (Option) The KVM Extender with optional USB 2.0 is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status. CPU Unit CON Unit Rear View...
  • Page 28 Draco compact DVI KVM Extender LED 3: USB 2.0 Status LED color Description Device ready Green Only connection available, no USB 2.0 signal Green / Connection available, no USB 2.0 device light blue connected (only CON unit) flashing Light blue Connection and USB 2.0 signal available (operating status) 2021-07-09...
  • Page 29: Status Vga / Dvi-I (Option)

    Video signal not supported; monitor not detected Green Video signal supported; monitor not detected Blue No video signal; monitor detected Violet Video signal not supported; monitor detected Light blue Video signal supported; monitor detected Pos: 23 /806-IHSE/Installation/UEB_Installation @ 5\mod_1278574971589_6.doc @ 41768 @ 1 @ 1 2021-07-09...
  • Page 30: Installation

    Draco compact DVI KVM Extender Installation Pos: 24 /806-IHSE/Installation/Lieferumfang prüfen/477-xx_COMP @ 5\mod_1291123475078_6.doc @ 44730 @ 2 @ 1 Package Contents Your extender package contains the following items: KVM Extender pair (CPU Unit and CON Unit)  2x 5VDC international power supply unit ...
  • Page 31 USB cable (1.8 m, USB type A to type B)  Additional content for VGA option (replaces DVI-D cable): VGA cable (1.8 m, VGA male to DVI-I male)  If anything is missing, contact your dealer. Pos: 25 /806-IHSE/Installation/System anschließen/477-xx_COMP @ 5\mod_1291123779531_6.doc @ 44749 @ 233 @ 1 2021-07-09...
  • Page 32: System Setup

    Draco compact DVI KVM Extender System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently.
  • Page 33: Setup Of Optional Modules

    USB-HID devices 2). USB 2.0 Add-On Option: Connect the CPU to the CPU Unit (USB 2.0). Connect the USB 2.0 devices to the CON Unit (Connect to USB 2.0 devices). Pos: 26 /806-IHSE/Installation/Installationsbeispiele/UEB_Installationsbeispiele @ 5\mod_1278581564870_6.doc @ 42759 @ 2 @ 1 2021-07-09...
  • Page 34: Example Applications

    Draco compact DVI KVM Extender Example Applications This section illustrates typical installations of KVM Extenders: Pos: 27 /806-IHSE/Installation/Installationsbeispiele/477-xx_COMP @ 5\mod_1291124264328_6.doc @ 44767 @ @ 1 KVM Extender (Single-Head) KVM Extender (Single-Head with Digital / Analog Audio) 2021-07-09...
  • Page 35 Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with 2x USB 2.0 devices) Audio sink (optional, only with devices with Analog Audio / Serial option or Digital Audio option) Pos: 28 /806-IHSE/Konfiguration/UEB_Konfiguration @ 5\mod_1278575517073_6.doc @ 41846 @ 1 @ 1 2021-07-09...
  • Page 36: Configuration

    Draco compact DVI KVM Extender Configuration Pos: 29 /806-IHSE/Konfiguration/Übertragungsparameter/477-xx @ 5\mod_1278937002401_6.doc @ 43075 @ 2 @ 1 Transmission Parameters The device operates with a proprietary compression method. In default configuration, the device adapts dynamically to monitor resolution and image content. This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory.
  • Page 37: Command Mode

    Configuration Pos: 31 /806-IHSE/Konfiguration/Kommando-Modus/VAR_KVM_USB-HID @ 5\mod_1278577943980_6.doc @ 42024 @ 2 @ 1 Command Mode During normal use, the console keyboard functions in the usual manner. However, for all KVM Extenders with USB-HID support, you can set the keyboard into a Command Mode by using a specific 'Hot Key' sequence.
  • Page 38: Usb-Hid Ghosting

    In order to set a 'Hot Key' back to default settings, press the key combination <Right Shift> + <Del> within 5 s after plugging in a keyboard. Pos: 32 /806-IHSE/Konfiguration/USB-HID-Ghosting/K477_USB-HID-Ghosting @ 9\mod_1362404683851_6.doc @ 71192 @ 2 @ 1 USB-HID Ghosting This function allows specific keyboard and mice descriptors (device descriptions) to be permanently stored in the CPU unit.
  • Page 39: Configuration File

    When using a USB combo device as a USB-HID input device, switching to a CPU Unit with activated USB-HID Ghosting may cause limited functionality. Pos: 33 /806-IHSE/Konfiguration/474_Konfigurationsdatei/477-xx @ 15\mod_1455542011371_6.doc @ 166183 @ 2333 @ 1 Configuration File The KVM Extender contains a configuration file (Config.txt) to set specific parameters and to read out device and video information.
  • Page 40: Parameters For Cpu Units

    Draco compact DVI KVM Extender 5.5.1 Parameters for CPU Units You can write the following parameters into the configuration file of a CPU Unit. DDC-Management Parameter Function ENAHPDET Enable hotplug switch for K238-5x series LOCKEDID Activate DDC write protection Digital-Audio Parameter Function SRC32000...
  • Page 41: Parameters For Con Units

    Configuration Shared Operation Parameter Function RELEASETIME=n Release timer n = 0...9 seconds for Mouse and Keyboard Connect, without parameter = 2 seconds General Settings Parameter Function DISPLAY2 Show video channel 2 per default after switching on the respective Dual-Head unit (482 series only) 5.5.2 Parameters for CON Units...
  • Page 42: Parameters For Cpu Und Con Units

    Function ENAUSB11 Activate USB 1.1 mode for USB 2.0 embedded upgrade modules (only with USB 2.0 embedded upgrade module) DISUSBAUD Disable USB audio codec ENAMICAMP Activate microphone amplifier Pos: 34 /806-IHSE/Betrieb/UEB_Betrieb @ 5\mod_1278577614980_6.doc @ 41970 @ 1 @ 1 2021-07-09...
  • Page 43: Operation

    The DDC information of the console monitor was loaded once. Reloading is possible by repeating the operation. Pos: 36 /806-IHSE/Betrieb/Parallelbetrieb/474-xx_Parallelbedienung redundanter CPU Units @ 9\mod_1373962269987_6.doc @ 77387 @ 2 @ 1 Shared Operation of redundant CPU Units CPU Units with a redundant connector for interconnect cables offer the possibility for a competing control by two connected CON Units.
  • Page 44 When using redundant CPU Units in combination with a KVM matrix, the function of competing control will be automatically deactivated in the extender and will have to be performed by the KVM matrix. Pos: 37 /806-IHSE/Technische Daten/UEB_Technische Daten @ 5\mod_1278578165261_6.doc @ 42096 @ 1 @ 1 2021-07-09...
  • Page 45: Specifications

    Specifications Specifications Pos: 38 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 @ 1 Interfaces Pos: 39 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link @ 5\mod_1278578254058_6.doc @ 42132 @ 3 @ 1 7.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D Single Link norm can be transmitted.
  • Page 46: Usb 2.0 (Transparent)

    Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ45 connectors at both ends. All four cable wire pairs are used. Pos: 44 /806-IHSE/Technische Daten/Schnittstellen/Glasfaser SFP Typ LC @ 5\mod_1278937700855_6.doc @ 43149 @ 3 @ 1 7.1.6 Fiber SFP Type LC (Interconnect) Communication of fiber devices is performed via Gigabit SFPs that are connected to suitable fibers fitted with connectors type LC ().
  • Page 47: Serial Interface

    The following signals are transmitted (hardware handshake): RTS (Request To Send)  CTS (Clear To Send)  DTR (Data Terminal Ready)  DSR (Data Set Ready)  Pos: 46 /806-IHSE/Technische Daten/Schnittstellen/Analoge Audio-Schnittstelle @ 5\mod_1291127716734_6.doc @ 44846 @ 3 @ 1 2021-07-09...
  • Page 48: Analog Audio Interface

    2x 3.5 mm stereo jack plug (audio in & audio out) Connections CON Unit 2x 3.5 mm stereo jack plug (audio in & audio out) Pos: 47 /806-IHSE/Technische Daten/Schnittstellen/477-xx (Digital Audio-Schnittstellen) @ 6\mod_1304585776832_6.doc @ 51309 @ 3 @ 1 2021-07-09...
  • Page 49: Digital Audio Interface

    Specifications 7.1.9 Digital Audio Interface The digital audio option supports the unidirectional transmission of digital audio data. Up to three sources can be connected to the CPU Unit. The active source is transmitted. If several sources are active, the XLR signal takes priority, otherwise the first active signal.
  • Page 50 Coaxial (S/PDIF; RCA, Cinch)  Optical (S/PDIF; TOSLINK)  CON Unit (Outputs) Mini-XLR (AES/EBU; symmetrical,  lockable) Coaxial (S/PDIF; RCA, Cinch)  Optical (S/PDIF; TOSLINK)  Pos: 48 /806-IHSE/Technische Daten/Verbindungskabel/UEB_Verbindungskabel @ 5\mod_1279191107845_6.doc @ 43870 @ 2 @ 1 2021-07-09...
  • Page 51: Interconnect Cable

    Specifications Interconnect Cable Pos: 49 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (Cat X) @ 5\mod_1278578406026_6.doc @ 42205 @ 3 @ 1 7.2.1 Cat X A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network component, such as an Ethernet Hub, Router or Matrix, is not allowed.
  • Page 52: Fiber

    477-1SESA / -1SEXA / -1SESD /-1SEXD / 1SUS/-1SUX When using single-mode SFPs with multi-mode fiber optic cables, the maximum transmission range can usually be doubled. Pos: 52 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (LWL)_Steckverbinder 477-xx @ 5\mod_1278954447542_6.doc @ 43740 @ @ 1 2021-07-09...
  • Page 53 Specifications Type of Connector Connector LC Connector Pos: 53 /806-IHSE/Technische Daten/Unterstützte Peripherie/UEB_Unterstützte Peripherie @ 5\mod_1278578478761_6.doc @ 42242 @ 2 @ 1 2021-07-09...
  • Page 54: Supported Peripherals

    Draco compact DVI KVM Extender Supported Peripherals Pos: 54 /806-IHSE/Technische Daten/Unterstützte Peripherie/USB-HID-Geräte @ 5\mod_1278578523558_6.doc @ 42260 @ 3 @ 1 7.3.1 USB-HID Devices The KVM Extender will support most USB-HID devices, including the vast majority of keyboards and mice currently on the market. Many other kinds...
  • Page 55: Connector Pinouts

    Specifications Connector Pinouts Pos: 57 /806-IHSE/Technische Daten/Pinbelegungen/Buchse DVI-D Single-Link @ 5\mod_1278578723073_6.doc @ 42333 @ @ 1 Connector DVI-D Single-Link Pin Signal Pin Signal Pin Signal T.M.D.S data 2 – 9 T.M.D.S data 1 – 17 T.M.D.S data 0 – T.M.D.S data 2 + 10 T.M.D.S data 1 + 18...
  • Page 56 V-sync Hot Plug T.M.D.S clock– recognition Red signal Blue signal Green signal H-sync Pos: 59 /806-IHSE/Technische Daten/Pinbelegungen/Buchse USB Typ B @ 5\mod_1278578750464_6.doc @ 42351 @ @ 1 Connector USB Type B Picture Signal Color VCC (+5VDC) Data – White Data +...
  • Page 57 Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 61 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ @ 1 Connector Mini USB Type B Picture Signal Color VCC (+5VDC) Data – White Data + Green n.c.
  • Page 58 D-Sub 9 (Serial) RS232 Picture Signal Signal n.c. n.c. Pos: 66 /806-IHSE/Technische Daten/Pinbelegungen/Stereo-Klinkenbuchse 3,5 / 6,35 mm @ 5\mod_1291128765156_6.doc @ 44901 @ @ 1 3.5 / 6.35 mm Stereo Jack Plug Picture Signal Audio IN / OUT L Audio IN / OUT R Pos: 67 /806-IHSE/Technische Daten/Pinbelegungen/RCA (Cinch) @ 5\mod_1291128877593_6.doc @ 44920 @ @ 1...
  • Page 59: Power Supply

    Pos: 69 /806-IHSE/Technische Daten/Pinbelegungen/TOSLINK @ 5\mod_1291129073656_6.doc @ 44958 @ @ 1 TOSLINK Picture Diode Signal Data IN / OUT Pos: 70 /806-IHSE/Technische Daten/Stromversorgung/477-xx_COMP @ 5\mod_1291129232140_6.doc @ 44977 @ 2 @ 1 Power Supply Voltage 5VDC Power Requirement Single-Head devices: max. 800 mA ...
  • Page 60: Size

    1.8 kg (4.0 lb) Dual-Head Devices and Devices with Optional Modules CPU Unit / CON Unit 0.4 kg (0.9 lb) Shipping Box 2.3 kg (5.1 lb) Pos: 74 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1 @ 1 2021-07-09...
  • Page 61: Troubleshooting

    Troubleshooting Troubleshooting Pos: 75 /806-IHSE/Hilfe im Problemfall/Allgemeine Störung/474-xx @ 9\mod_1373964024756_6.doc @ 77427 @ 2 @ 1 General Failures Diagnosis Possible Reason Measure Config.txt Parameter not set or  Write parameter into Config.txt parameter saved file and save changes. without function Start Commanc #CFG ...
  • Page 62: Blank Screen

    CPU Unit quality of interconnect cables between the units.  Download DDC information from console monitors (see Chapter 6.1, Page 43). Reboot CPU if necessary. Pos: 77 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Anschluss/477-xx @ 5\mod_1278938993948_6.doc @ 43307 @ 2 @ 1 2021-07-09...
  • Page 63: Usb-Hid

    USB device No USB-HID device  Connect USB-HID device. without function USB-HID device is not  Contact dealer if necessary. supported Pos: 78 /806-IHSE/Hilfe im Problemfall/Störung am seriellen Anschluss/477-xx_COMP @ 5\mod_1291129551234_6.doc @ 45035 @ 2 @ 1 2021-07-09...
  • Page 64: Serial Connection

    Touch screen Hardware handshake  Adjust serial interface to X-ON / not operational X-OFF software handshake. Pos: 79 /806-IHSE/Hilfe im Problemfall/Störung am Analog-Audio-Anschluss/477-xx_COMP @ 5\mod_1291129755687_6.doc @ 45057 @ 2 @ 1 Analog Audio Diagnosis Possible Reason Measure CON Unit: No audio connection to ...
  • Page 65: Digital Audio

    No signal / Digital Silence at active  Check LEDs at CPU Unit. LEDs 1 OK audio source  Check audio format.  Change audio input. Pos: 81 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Modul-Anschluss/477-xx_COMP @ 5\mod_1291129758421_6.doc @ 45095 @ 2 @ 1 2021-07-09...
  • Page 66: Usb 2.0 Add-On

    LED 2 off and supported also the necessary drivers. USB 2.0 device  New connection of the USB 2.0 without function device.  Contact dealer if necessary. Pos: 82 /806-IHSE/Hilfe im Problemfall/Störung am USB-2.0-Anschluss/477-xx_COMP @ 6\mod_1299604653562_6.doc @ 49230 @ @ 1 2021-07-09...
  • Page 67: Usb 2.0

    / light supported also the necessary drivers. blue and  New connection of the USB 2.0 USB 2.0 device device. without function  Contact dealer if necessary. Pos: 83 /806-IHSE/Technische Unterstützung/ATB_Technische Unterstützung @ 5\mod_1278579487089_6.doc @ 42650 @ 122 @ 1 2021-07-09...
  • Page 68: Technical Support

    Note your RMA number visibly on your shipment. Devices that are sent in without a RMA number cannot be accepted. The shipment will be sent back without being opened, postage unpaid. Pos: 84 /806-IHSE/Zertifikate/UEB_Zertifikate @ 5\mod_1278579534933_6.doc @ 42668 @ 1 @ 1 2021-07-09...
  • Page 69: Directives

    Directives Directives Pos: 77 /806-IHSE/Zertifikate/ATB_Europäische Konformitätserklärung @ 5\mod_1278579640901_6.doc @ 42686 @ 2 @ 1 10.1 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 70: Weee

    The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and electronic equipment (WEEE). The device labels carry a respective marking. Pos: 80 /806-IHSE/Zertifikate/ATB_RoHS @ 5\mod_1278579714214_6.doc @ 42722 @ 2 @ 1 10.3 RoHS/RoHS 2 This device complies with the Directive 2011/65/EU of the European...
  • Page 71: Glossary

    Glossary Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation AES/EBU Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices. Cat X Any Cat 5e (Cat 6, Cat 7) cable Color Graphics Adapter (CGA) is an old analog...
  • Page 72 Draco compact DVI KVM Extender Term Explanation Dual Link A DVI-D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel/s (24-bit) Dual-Head A system with two video connections Digital video standard, introduced by the Digital Display Working Group (http://www.ddwg.org).
  • Page 73 Glossary Term Explanation Single Link A DVI-D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel/s (24-bit). Alternative frequencies are Full HD (1080p), 2K HD (2048x1080) and 2048x1152. Single-Head A system with one video connection Single-mode 9µ...

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