Javelin J210i User Manual page 28

Quick Start
General
Information
Getting
Started
Operation
Starting to
Print Cards
Cleaning
Trouble
Shooting
Technical
Specifications
21
• Printing shows very pale or inconsistent results.
Possible Cause
A.
B.
C.
D.
>> Solution
A1. Change ribbon cartridge and print again.
B1. Use a different supply of cards.
C1. Adjust contrast and/or Intensity values in software.
D1. Perform a cleaning of the printhead (see 4.2 Cleaning the printhead)
• Printing shows blurry printed image.
Possible Cause
A.
B.
C.
D.
>> Solution
A1. Open cover and replace ribbon cartridge. Make sure it locks in place.
A2. Check that the ribbon is properly rolled onto the ribbon cores of the
cartridge.
A3. Push down on the cover until the lid engages properly.
A4. Ribbon will automatically synchronize.
A5. Print again.
TROUBLESHOOTING
Ribbon cartridge has been stored improperly
or is damaged.
Cards may not meet specifications.
Contrast and/or intensity may be set to values
which are too high.
Dust or embedded contamination on elements of
the printhead.
Ribbon cartridge may not be correctly positioned.
Ribbon may not be synchronized on the correct
color panel position.
Cards may not meet specifications.
Dust inside the printer and/or dirty cleaning roller.
Rev. 1.5