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Summary of Contents for Javelin J420i
- Page 1 User's manual General information J420i www.nbstech.com Getting Started Operation Starting to Print Cards Cleaning Trouble Shooting NBS Technologies - December 2005 Technical Specifications Rev. 1.3...
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Page 2: Quick Start
Quick Start! General information Before starting to work with your new JAVELIN card printer, please refer to this Quick Start guide. For more complete information regarding all aspects of your Getting printer’s operation, please refer to the main chapters of the Started printer user’s manual. - Page 3 General Loading cards information Getting Started Step 1 Step 2 Step 3 First shuffle a stack of new cards to reduce any electrostatic charge. Always handle cards by their edges. Operation Refer to printer user’s manual chapter 2 for more instructions. Set card thickness control lever This item can be operated by the user to set the card thickness and to prevent more than one card feeding...
- Page 4 J420i PRINTER MODELS Operation Here is a quick review of the Javelin card printer series numbering and lettering system to help you. The Javelin J420i plastic card printer employs dye sublimation and resin thermal transfer technologies. Model numbers include identifiers that specify options are...
- Page 5 ICONS General information Throughout this manual, different icons highlight important information, as follows: Getting Important general information Started Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment Operation damage or personal injury. Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.
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Page 6: Table Of Contents
PRINTING A SAMPLE CARD ........18 2.7 Printer menu information Print Cards 3.1 To install the J420i printer driver ..........19 3.2 Set printer driver option .............. 20 STARTING TO PRINT CARDS 3.3 Printing a sample card ..............21 A- Install Driver on windows 95/98 B- Install Driver on windows NT4.0... - Page 7 APPENDIX A - General information MAGNETIC CARD STRIPE ENCODER JAVELIN i SERIES ...... INTELLIGENT PRINTING SYSTEM Introduction ......38 Frequently asked questions............38 A- Media Loading Orientation ............B- Magnetic Encoder Cleaning............APPENDIX B - Getting MAGNETIC CARD STRIPE ENCODER ......
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Page 8: General 1
Getting Started 1.1 Unpacking your card printer Your J420i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. Operation While unpacking, inspect the carton to ensure that no damage occured during shipping. - Page 9 General In addition to user documentation, make sure the following items are included information with your J420i printer: Getting Started CLEANING KIT CARD OUTPUT HOPPER Operation POWER CABLE CLEANING CARTRIDGE Starting to Print Cards USER MANUAL & INTERFACE CABLE* PRINTER DRIVER CD...
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Page 10: 1.2 Indicators And Controls
1.2 Indicators and Controls Your J420i printer has an LCD Display, two LEDs and two panel buttons. General information LCD Display Getting Started Power Clear Button MENU CLEAR (Select) Alert LED Menu button (Next) Operation LCD DISPLAY : The 16 character LCD Display is used for :... -
Page 11: Printer Installation
1.3 Printer Installation The following will guide you through the installation of your J420i printer. General information CAUTION : Limit AC power supplied to the J420i Printer to 110 - 230 V AC, 60 - 50 Hz for an associated 680 mA - 310 mA. -
Page 12: Printer Installation Getting 2
General information Operation 2.1 Printer Features Getting Started The following shows the features found on your J420i printer: Operation Starting to Print Cards Cleaning STANDARD FEATURES OPTIONAL FEATURES 1. Printhead A. Magnetic Encoder Station 2. Printhead Unlock lever B. Smart Card Contact Station 3. -
Page 13: Loading Ribbons
The J420i printer requires approved ribbons (See Appendix D). The resin thermal transfer and dye sublimation ribbons are specifically designed for your J420i printer. For optimum performance and printer life (printhead), always use approved ribbons. Getting Only intelligent TrueColours... - Page 14 General information 3. Load ribbon onto the supply spindle (under printhead carriage) and empty core (with tape attached) onto the take-up spindle. Make sure the ribbon comes off the top of the supply spindle and feeds to Getting the top of the take-up spindle. Started Operation 4.
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Page 15: Loading Cards
2.3 Loading Cards General information A - CARD CARTRIDGE This item is used for loading cards. Getting Started 1. Rotate clear cover down Operation Starting to Print Cards 2. Install cards as shown. Cleaning 3. Close clear cover. Trouble Shooting Technical Specifications OPERATION... - Page 16 General information DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. Getting If cards stick together, carefully shuffle them.
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Page 17: Loading Cards B- Card Cleaning Cartridge
B - INSTALL CARD CLEANING CARTRIDGE General information This item is used to clean the cards entering the printer and must be fitted before using the printer. Getting 1. Remove card cleaning cartridge from packaging. Started Operation 2. Open printer cover and remove the yellow reminder tape from the location for the Starting to cleaning cartridge. -
Page 18: C- Card Thickness Control Lever
C- CARD THICKNESS CONTROL LEVER General information This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Open cover, and adjust lever to the Getting correct position for the card thickness you Started are using. -
Page 19: Reject Card Box
The J420i printer is equipped with a reject card box. When an encoding can not be completed, the card is ejected into the reject card box. The J420i printer counts the number of cards which go into the reject card Getting box. - Page 20 General information 3. Swing up the reject card box door and press the top. An audible "click" signals the locked position. Getting Started Operation 4. Press the clear button on the front panel to re-start the current printer job and to clear the reject cards counter.
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Page 21: Feeding One Card At A Time
2.5 Feeding one card at a time General information A manual feed slot is available on the rear of the card cartridge cover for feeding single cards. Cleaning cards are fed manually through this slot. Getting Started THE CARD CARTRIDGE MUST BE EMPTY for manual card feeding to work properly Operation For one-at-a-time printing, feed cards through... -
Page 22: Printing A Test Card
2.6 Printing a Test Card General information With ribbon and cards loaded, your J420i printer is ready to print. To check the operation of the printer you should print a test card. Getting 1. Press the menu button until the LCD Started screen shows "SELF TEST"... -
Page 23: Printer Menu Information
The printer will return to READY mode if either of the two key buttons is not pressed within ten seconds of entering menu mode. J420i LCD MENU TREE Starting to See next page:... - Page 24 READY Next Next Select PRINTER INFO Printer Model Number Next Printer Firmware Version Number of impressions General information Reject Box Status To show the number of cards remaining in the reject box Select Next GO TO MAIN MENU CLEANING Next MENU Select CLEAN PRINTHEAD...
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Page 25: Printing A Sample Card
Operation The J420i card printer can be used with Windows 98, ME, 2000, XP or NT 4.0 operating system, using the drivers provided with the printer. Updated drivers can be downloaded from the NBS website www.nbstech.com This section contains information on the printing of a dual-sided card in colour (using the 6-Panel colour ribbon YMCKOKi) and the Windows Printer Driver. -
Page 26: Printer Menu Information 3.1 To Install The J420I Printer Driver
General 3.1 To install the J420i printer information driver automatically, use the Javelin Install Wizard The Wizard will: Getting Started Automatically launch when the driver CD is inserted. Check to see which operating system you are using. Delete previous versions of the driver and clean up any necessary Operation Registry entries. -
Page 27: 3.2 Set Printer Driver Option
Black Resin Panel from the Colour Ribbon. Starting to Print Cards 5. Close the Javelin J420i Printer screen. Now that you have loaded media and set up the printer driver, the J420i printer is ready to print. Cleaning Trouble Shooting Technical Specifications... -
Page 28: Printing A Sample Card
1. Go to the Microsoft Word software. 2. If the printer was not selected as the default printer, go to the file menu and select printer and choose Javelin J420i card printer in the printer Getting names list. Then close the print dialog box. -
Page 29: Cleaning
Other than the recommended cleaning procedures described in this manual, allow only NBS authorised technicians to service Operation the J420i printer. NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer. NEVER use a high pressure air compressor to remove particles in the printer. -
Page 30: Cleaning System
4.1 Cleaning System General Your J420i printer includes a simple cleaning system using the pre-saturated information cleaning cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the printhead, and transport rollers. -
Page 31: Cleaning The Printhead
4.2 Cleaning the Printhead General information Cleaning the printer using the cleaning system with cards usually suffices. However, cleaning the printheads using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Getting Started Operation 1.Raise print head and remove the ribbon. -
Page 32: Card Cleaning Cartridge
4.3 Card Cleaning Cartridge General information Your J420i printer also has a card cleaning cartridge. This item cleans the cards entering the printer. To ensure print quality, the adhesive cleaning roller requires periodic replacements. Getting Started CLEAN PRINTER WHEN TO MAINTAIN When LCD screen reports message. -
Page 33: Card Cleaning Cartridge
General information 3.Remove the adhesive cleaning roller from cartridge and discard. Getting Started 4.Install new cleaning roller into cartridge*. To avoid contamination, always hold the Operation cleaning roller assembly by the ends. 5.Carefully peel off wrapper from new Starting to cleaning roller while in cartridge. -
Page 34: Troubleshooting
This section offers solutions to potential problems you may experience with Started your J420i printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions. There is also some additional information dealing with quality issues concerning printing onto cards. - Page 35 General SCREEN MESSAGE MEANING ACTION information A monochrome panel is PRINTING BLACK being printed PRINTING VARNISH The overlay is printing Getting PRINT HOLOGRAM A hologram overlay is printing Started Carry out the cleaning The printer is prompting the procedure as detailed in CLEAN PRINTER operator maintenance section 4 of this manual...
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Page 36: Troubleshooting
General SCREEN MESSAGE MEANING ACTION information ENCODING ERROR Data cannot be written or read Check that the cards are from the card's magnetic stripe loaded with the magnetic stripe in the correct orientation. Check whether high or low coercivity cards have been specified. - Page 37 Magnetic Encoding Errors: Check that the cards are inserted correctly in the General information printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver. Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out.
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Page 38: 5.2 Print Quality Issues
5.2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print General information quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedure below: Small spots appear on the printed card with a non-printed area or a different colour. - Page 39 General • Printing shows very pale or inconsistent results. information Possible Cause A. Ribbon may have been stored improperly or is damaged. B. Cards may not meet specifications. C. Contrast and/or Intensity may be set to values Getting which are too high. Started D.
- Page 40 B1. Open cover and press down the printhead unlock lever to open General information the printhead carriage. The printhead will move up. B2. Push down on the printhead lock lever until an audible click ‹‹ ›› signals the locked-down position. B3.
- Page 41 General information Technical Getting Specifications Started General High speed printing, over 102 cards/hour edge to edge in full colour (YMCKOKi) throughput Small footprint Operation Windows Drivers for 98, NT 4.0, 2000, XP . Colour Printing Colour dye sublimation or monochrome thermal transfer printing 35 seconds per card 2 sides (YMCKOKi) throughput 300 dpi (11.8 dots/mm) print resolution...
- Page 42 CARD DIMENSIONS General information ISO STANDARD DIMENSIONS FOR PLAIN CARD ± 2.125 0.002 in Getting ± (53.98 0.050mm Started ± 3.375 0.010 in ± (85.72 0.25mm) Radius 0.125 in ± 0.009 0.034 in (3.18mm) Operation ± (0.23 0.84mm ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD 0.623 in (15.82mm) Starting to Print Cards...
- Page 43 Ribbons* Monochrome: 1000 cards/roll General Monochrome colours: black, red, blue, green, information silver, gold, white, scratch-off Monochrome: 1500 cards/roll (black only) K-resin + O: 500 cards/roll K-dye + O: 500 cards/roll YMCKOi: 200 or 330 cards/roll Getting YMCKOKi: 170 cards/roll Started Thermal transfer (Resin) ribbons offer more durability than dye sublimation, with greater resistance to...
- Page 44 General information Environmental Operating Temperature: 60 to 86°F (15 to 30°C) Operating Humidity: 20 to 65% non condensing Storage Temperature: -23 to 158°F (-5 to 70°C) Storage Humidity: 20 to 70% non condensing Getting Ventilation: Free air Started Options & Centronics Cable (1.8 or 3.0 metres) Accessories RS-232C serial port...
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Page 45: Javelin I Series
Intelligent Printing System Fequently Asked Questions 1 What is the Javelin i Series? The i Series is a new line of Javelin plastic card printers that incorporates an Operation innovative, intelligent card printing system. 2 What is the i Series Intelligent Printing System? - Page 46 - Automatic Driver Configuration: Printer detects the i Series ribbon type and the driver automatically configures the driver to select correct ribbon type. - Javelin Image Profile: A software tool for Windows 98 and 2000 environments that enhances colours, minimises whitewashing, and enhances Trouble colour contrasts.
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Page 47: A- Media Loading Orientation
Cleaning - Non-i Series monochrome, single panel ribbons function on i Series printers. 11 Where can I buy i series ribbons? Javelin i Series ribbons are available only from authorised Javelin card printer dealers. Trouble Shooting 12 Do i - Series ribbons require any special care or handling? No. -
Page 48: Cleaning
(See Chapter 2 for location.) Operation INTRODUCTION Operation and maintenance requirements for the J420i printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity. Starting to... -
Page 49: Smart Card Contact Station
A. MEDIA LOADING ORIENTATION General information The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available Getting with HICO encoding or LOCO encoding . Started When loading cards into the card cartridge, please ensure that the magnetic stripe is facing down and STRIPE Operation... -
Page 50: A- Media Loading Orientation
B. MAGNETIC ENCODER CLEANING There exists two different processes to clean the magnetic stripe encoder. The first process consists of a standard cleaning of the printer. This cleans the General information most important parts of the printer; including the printhead, transport roller and magnetic stripe encoder (refer to chapter 4 Cleaning for more instructions). -
Page 51: Smart Card Contact Station
fingerprint patterns. The Javelin J420i printer have a contact station to connect a serial interface to the smart card contacts. A suitable smart card coupler and associated software would Starting to be required external to the printer to communicate with the smart card. -
Page 52: Accessories & Supplies A- Media Loading Orientation
A. MEDIA LOADING ORIENTATION General information Position the cards with the smart card chip at the top of the card and towards the printer. Getting Started B. SMART CARD CONTACT STATION INTERFACE Operation When a command to the parallel printer interface sends a card to the smart card contact station, the printer connects the smart card contact station to the female DB-9 connector on the rear of the printer. -
Page 53: Ribbons
General Appendix D information Accessories & supplies Please contact your Javelin dealer to place an order for accessories and supplies. Getting Started IMPORTANT NOTICE: Only TrueColours colour ribbons supplied by Javelin dealers can be used in this printer RIBBONS Intelligent Javelin Encoded Ribbons... -
Page 54: Starting To Print Cards
(350 cards) 6 11 32 702 Genuine Secure (350 cards) CARDS Getting The following plain white plastic cards are available for use in the J420i printer: Started Description Part Number 9 19 00 009 Cards with no magnetic stripe 9 19 00 011... -
Page 55: Accessories
Accessories available for J420i printer are listed below: Description Part Number Getting 2 33 11 001 Mifare (contactless) encoding kit to be fitted to a J420i or Started J420iM printer. Includes integrated Mifare encoder, software tools, RS232C interface and documentation 2 33 13 000 Smart Card (contact) encoding kit to be fitted to a... -
Page 56: Appendix E - Warranty Information
Getting Started Warranty Information PRINTERS NBS JAVELIN printers (excluding printhead) are warranted against defects in Operation material or workmanship. Proof of purchase or shipment date is required to validate the warranty. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user. - Page 57 NBS or its authorised dealer. Operation NBS specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. For full warranty terms, please contact the Javelin dealer from whom you purchased your printer. Starting to Print Cards...
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Page 58: Appendix F - Technical Support
General information Appendix F Getting Technical Support Started If for any reason you require product technical support, please contact the distributor where you purchased your equipment. If they cannot help you, or at their direction, contact NBS. For Support in North and For Support in Europe, Middle East, Operation South America... -
Page 59: Declaration Of Conformity
73/23/EEC modified Low voltage Directive EN 60950 Product Safety Operation by 93/68/EEC Model: J420i conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class A digital device Supplemental Information: Starting to Print Cards This device complies with Part 15 of the FCC rules. Operation is subject to the... -
Page 60: Trouble Shooting
TRADEMARKS General information JAVELIN is a registered trademark of NBS Technologies. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders. Getting COPYRIGHT NOTICE Started This document contains information proprietary to NBS. This document and the information contained within is copyrighted by NBS and may not be duplicated in full or in part by any person without written approval from NBS.
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