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Table of Contents
Related Manuals for Javelin J330i
Summary of Contents for Javelin J330i
- Page 1 User's manual J330i & J330m NBS Technologies - December 2008 Rev. D...
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Page 2: Quick Start
Quick Start Unpack your Javelin card printer Make sure the following items are included: - Power & USB cable - Ribbon - Cleaning cartridge - Driver and documentation CD - Cleaning kit - Quick Start guide If any items are missing, please contact your dealer. - Page 3 Loading cards First shuffle a stack of new cards to reduce any electrostatic charge. Always handle cards by their edges. Do not try to eliminate the gap by pressing down on the card stack as this can cause a misfeed. Set card thickness control lever This item can be operated by the user to set the card thickness and to prevent more than one card feeding into the printer at the same time...
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Page 4: Table Of Contents
Table of Contents Introduction................Printer features Controls, connectors, and indicators LCD panel Installation and Setup..............General information Unpacking the printer Installing the print driver software and setting driver options Installing the print driver Loading a ribbon Installing the card cleaning cartridge Setting the card thickness control Loading cards Card output hopper... - Page 5 Troubleshooting................Print quality issues Troubleshooting the ethernet connection and adapter Resetting to factory defaults Ethernet adapter status indicator Network status/activity indicator Technical Specifications..............General specifications Ribbon specifications Card specifications Bar codes Fonts Card dimensions Bi-directional communications interfaces Mechanical specifications Electrical Environmental Options Appendix A Magnetic Card Stripe Encoder..........
- Page 6 Appendix B Smart Card Options............Encoding and reading smart cards Contact smart cards: Media loading orientation for smart cards Printing on contact smart cards Contact station smart card interface Contactless smart cards: Media loading orientation for contactless smart cards Printing on MIFARE contactless smart cards Printing on UHF RFID contactless smart cards Appendix C Connecting to a Network............
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Page 7: Introduction
Introduction Thank you for choosing the Javelin J360i Card Printer. Thank you for choosing the Javelin J330i/m card printer. This manual guides you to efficient start up and operation of your new Card Printer. This manual guides you to efficient start up and operation of your new card printer. -
Page 8: Controls, Connectors, And Indicators
Controls, Connectors, and Indicators Your printer has an LCD display panel and a panel button on the front and a power connector, power switch, and interface connectors on the rear panel. LCD DISPLAY & PANEL BUTTON 10/100 BASE-T CONNECTOR, ETHERNET SWITCH, NETWORK STATUS/ACTIVITY LED, ETHERNET ADAPTOR STATUS LED (THESE ARE ON THE OPTIONAL ETHERNET ADAPTOR... -
Page 9: Lcd Panel
LCD Panel Message Mode The LCD panel Operational: can display the following messages: INITIALISING Scrolling READY Fixed DOWNLOADING DATA Fixed PRINTING MONO Fixed MAG ENCODING Fixed CONTACT ENCODING Fixed PRINTING CYAN Fixed PRINTING YELLOW Fixed PRINTING MAGENTA Fixed PRINTING BLACK Fixed PRINTING OVERLAY Fixed... -
Page 10: Installation And Setup
2 Installation and Setup General Information This section will guide you through the installation and setup of your printer. This consists of the following procedures, which should be performed in the order presented. Unpacking the printer Installing the print driver software and setting driver options Loading a ribbon Installing the card cleaning cartridge Setting the card thickness control... -
Page 11: Unpacking The Printer
Unpacking the Printer Your printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or reship the printer. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. - Page 12 Your printer ships with warning tape where the card cleaning cartridge will be installed, and a pad that protects the printhead from possible damage in shipment. Open the printer’s main cover. Remove the cleaning cartridge warning tape. Release the printhead carriage by pushing the printhead carriage latch to the left, and raise the printhead carriage.
- Page 13 Loading a Ribbon Although this paragraph applies to the J330i only, the ribbon loading method applies to both models. Javelin i-series printers require the use of Javelin encoded i-series ribbons for full colour printing. The resin thermal transfer and dye sublimination ribbons for J330i are specifically designed for your J330i printer.
- Page 14 Gently press the printhead carriage down until it is fully lowered, as shown below. Very little force is necessary to perform this step. Caution: Do not touch the printhead if the printer has been in service within the last 10 minutes. It could be very hot and cause a burn. Electrostatic discharge caution: A static discharge is possible if you touch any exposed metal parts.
- Page 15 Installing the Card Cleaning Cartridge The card cleaning cartridge cleans the cards entering the printer and consists of a cartridge frame and an adhesive roller, which are packed together. Remove the cartridge frame and the adhesive roller from their packaging. Insert the adhesive roller into the cartridge frame.
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Page 16: Setting The Card Thickness Control
Setting the Card Thickness Control The card thickness control is set by the user to adjust the gap as cards enter the printer, to prevent double-feeds (which could cause a jam) or mis-feeds. Open the card feeder cover. The card thickness control lever is at the front of the left-side opening of the card feeder area Note: Set the card thickness control before loading cards. -
Page 17: Loading Cards
Loading Cards This section shows how to load plastic cards into the printer. The J330i/m can use cards with a range of thickness from 10 mil (0.25 mm) to 60 mil (1.5 mm). The printer can also load and print cards fed individually. Information on this is given in the next chapter. -
Page 18: Card Output Hopper
Card Output Hopper This item is used for collecting printed cards. Grab the sides of the hopper and slide out. Note: To prevent movment during shipping or operation the hopper is a very snug fit. Firm force is therefore required to change its position. -
Page 19: Installing The Print Driver Software And Setting Driver Options
Introduction Thank you for choosing the Javelin J360i Card Printer. Printing with the J330i/m printer requires the Windows printer driver and your card This manual guides you to efficient start up and operation of your new Card Printer. design/issuing software or printer command level programming through the printer interface. -
Page 20: Connecting The Printer To Your Computer
Connecting the Printer to your Computer This printer includes a standard USB interface. As an option, the printer can be ordered with a 10/100base-T Ethernet Adapter (in addition to the USB interface). If using the USB interface, use the supplied USB cable to connect between the USB connector on the printer and a USB port on the computer, as shown below. -
Page 21: Connecting Power
Connecting Power This printer includes an internal AC power supply that accepts nominal input voltage in the range from 110 to 230 volts at 50 to 60 Hertz. The power source must be grounded. Depending on specific model number, your printer will include a power cord. If this is not appropriate, AC power cords may be purchased locally;... -
Page 22: Printing A Test Card
Printing a Test Card With ribbon and cards loaded, your printer is ready to print. To check the operation of the printer, you should print a test card. (Printing a test card does not require that the printer be connected to your computer or network, but power must be applied.) Set the printer’s power switch (on the back of the printer) to the OFF ( O ) position. -
Page 23: Printing A Card
3 Printing a Card Printing with the J330i/m printer is similar to printing with any other printer in a Windows environment. The printer driver software is installed on your computer (see chapter 2). The printer is connected to the power source and the computer (see chapter 2). -
Page 24: Printing A Sample Card
Sample card designs are installed with the printer driver. Sample cards require Microsoft Word or Microsoft Paint application software. The cards are accessed via the start menu. Select start, select programs, select Javelin card printers, and select a sample card, or follow the directions below to design a card. - Page 25 Once you are ready to print, go to the file menu and select print. If the printer was not selected as the default printer, go to the file menu, select print setup and choose Javelin J330i/m card printer from the printer names list. Then close the print setup dialog box.
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Page 26: Printing One Card At A Time
If you need to print another card of a different design, then follow these steps again. Note: The single card feed sensor which was present on the early J330i printer is no longer installed. All cards, including the small cleaning cards, must be put inside the card... -
Page 27: Cleaning
The recommended cleaning procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Javelin authorised technicians to service the printer. NEVER loosen, tighten, adjust, bend, etc., any part or cable inside the printer. -
Page 28: How To Clean
How to Clean Note: This cleaning procedure uses two cleaning cards. One cleaning card is the size of a regular plastic card, and is referred to as the 'cleaning card'. The other is elongated, with a wider section at one end; it is referred to as the ‘long cleaning card’. Turn printer power on. - Page 29 After the user presses the panel button, the LCD panel will display the message FEED LONG CLEANING CARD IN EXIT. Insert the long end of the long cleaning card into the card exit (directly above the output hopper). If the user inserts a "regular" cleaning card into the card exit, the LCD panel will display the message INVALID CARD, PRESS BUTTON until the user presses the panel button and inserts the long cleaning card into the card exit.
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Page 30: Cleaning The Printhead
Cleaning the Printhead A cleaning using the cleaning cards usually suffices. However, a separate printhead cleaning can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs or cleaning pens. Place the printer power switch in the OFF ( O ) position. Open the main cover, release the printhead carriage, and remove the ribbon. -
Page 31: Card Cleaning Cartridge
Card Cleaning Cartridge Your printer includes a card cleaning cartridge. This item cleans the cards entering the printer through the card feeder. To ensure print quality, the cleaning roller requires periodic replacement. New cleaning rollers are included with each ribbon or may be purchased separately. - Page 32 Remove the cleaning roller from the card cleaning cartridge and discard. Install new cleaning roller into the card cleaning cartridge. To avoid contamination, always hold the cleaning roller by the ends. Peel protective wrapper from the cleaning roller by gently pulling on the tape. Replace the card cleaning cartridge into the printer.
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Page 33: Troubleshooting
Loading cards in chapter 2, and replace. Check that ribbon is loaded correctly. ENCODING ERROR Check that you are using the correct magnetic card type (for low or high coercivity encoding). Verify command syntax. Contact Javelin technical support. CLEAN PRINTER Printer cleaning required (see chapter 4). - Page 34 Replace ribbon cassette, making sure it locks in place. Possible Cause: Printhead is dirty. Solution: Clean the printhead Possible Cause: Printhead elements are damaged (e.g., scratched or burnt). Solution: Call your Javelin dealer or NBS customer service for printhead replacement information.
- Page 35 EXAMPLE 3 Printing shows very pale, very dark, or inconsistent results Possible Cause: Ribbon has been stored improperly or is damaged. Solution: Change ribbon and print again. Possible Cause: Cards may not meet specifications. Solution: Use a different supply of cards. Possible Cause: Contrast and/or Intensity may be set to incorrect values.
- Page 36 Solution: Use a different supply of cards. Possible Cause: Printhead elements may be scratched or burnt. Solution: Call your Javelin dealer or NBS customer service for printhead replacement information. EXAMPLE 6 Only one panel of a colour ribbon prints. Possible Cause: Using the wrong type of ribbon.
- Page 37 Troubleshooting the Ethernet Connection and Adapter Resetting to Factory Defaults To reset the Ethernet adapter configuration parameters to the factory defaults, press the panel button and hold it in while turning the printer power on. Keep the panel button pressed until the status Indicator light turns green, then release the panel button.
- Page 38 If the LED is slowly flashing green (1 time/sec), the Ethernet adapter is trying to print a job.If the job does not print, check the following: Important: Cables with a rating higher than CAT-6 have not been tested. Verify that the printer has media and ribbon. If the printer is showing any errors, it is unlikely that the Ethernet adapter can send data to the printer.
- Page 39 Network Status/Activity Indicator A bi-colour status/activity LED indicates network speed, established link, and network activity. If the LED is off, no link was established. If the LED is solid green, a 100Base link is established. If the LED is flashing green, a 100Base link is established and network activity has been detected.
- Page 40 Patented ribbon core and spindle system i-series technology featuring RFID Note: 'i series'; printers require the use of Javelin encoded 'i-series' ribbons for full colour printing. For more information about card media and ribbons available from NBS Technologies, please refer to appendix D.
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Page 41: Card Dimensions
Fonts Arial and Arial bold True type fonts available via Windows driver Card Dimensions ISO standard 7810 dimensions ISO standard 7811 dimensions for plain card: for magnetic stripe card: 0.623in (15.82mm) min 0.218in (5.54mm) 2.125 ± 0.002 in (53.98 ± 0.050 mm) Radius 3.375 ±... - Page 42 Bi-Directional Communications Interfaces Built-in Ethernet (optional) Mechanical Specifications Width: 462 mm (18.2 in) Depth: 239 mm (9.4 in) Height: 256 mm (10.1 in) Weight: 7.0 kg (15.5 lbs) Electrical 110 ~ 230 Volts AC ± 10% (99 - 254 V), 60 ~ 50 Hz ± 3Hz (47 - 63 Hz) FCC Class B, CE, UL, and CUL approved Environmental Operating temperature: 60°F to 86°F (15°C to 30°C)
- Page 43 Appendix A Magnetic Card Stripe Encoder Introduction This appendix includes operation and maintenance requirements for the printer with the optional magnetic card stripe encoder. (See chapter 2 for location of the magnetic card stripe encoder.) The magnetic encoder can be set for either high or low coercivity. Use the printer driver to change the encoder setting.
- Page 44 Sample Encoding Program Refer to the programmer’s manual available to Javelin dealers via the NBS web site. Note: ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes.
- Page 45 ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters 210 BPI* Alphanumeric 79‡ (ASCII 20~95†) 75 BPI* Numeric 40‡ (ASCII 48~62) 210 BPI* Numeric 107‡ (ASCII 48~62) *Bits per inch †Except the "?" character ‡Including Start, Stop, and LRC characters. Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO standard norms.
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Page 46: Appendix B Smart Card Options
Appendix B Smart Card Options This section contains information on the additional operations of a J330i/m printer equipped with the optional smart card options. (See chapter 2 for location.) Encoding and Reading Smart Cards Encoding data onto smart cards and reading the data previously encoded on them is totally under the control of the application software;... -
Page 47: Printing On Contact Smart Cards
Introduction When designing material to be printed on contact smart cards, be sure the printing will not be on Thank you for choosing the Javelin J360i Card Printer. the contact area. This manual guides you to efficient start up and operation of your new Card Printer. -
Page 48: Contactless Smart Cards
Contactless Smart Cards Rather than using a contact pad, contactless smart cards use various short-range radio technologies to ‘connect’ to the printer.The printer moves the card to an antenna location on the card path and the encoding or decoding occurs. All other printer operations remain the same. Media loading Orientation for Contactless Smart Cards Orientation is not important unless the card is to be printed - see below. -
Page 49: Appendix C Connecting To A Network
APPENDIX C Connecting to a Network Card printers can be connected to an Ethernet network in three ways: Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client computers connect to the printer over the network through the host computer. -
Page 50: External Print Server
External Print Server (Jet Direct) A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network. Internal Print Server Similar to an external print server, except the print server is integrated into the printer. -
Page 51: Appendix D Accessories & Supplies
Appendix D Accessories & Supplies Please contact your Javelin dealer to place an order for accessories and supplies. IMPORTANT NOTICE: Only TrueColours colour ribbons supplied by Javelin dealers can be used in this printer. RIBBONS JAVELIN ENCODED INTELLIGENT RIBBONS. Each i-series ribbon includes a cleaning roller. - Page 52 MONOCHROME RIBBONS 1000 cards unless indicated otherwise. Original ‘blue core’ ribbons NBS Javelin ribbons 61131100 Black 61131101 Black 61132100 Black (1500 cards) 61131108 Black value pack* 61131107 Black for ABS cards 61131152 Blue (PMS 287C) 61131102 Red (PMS 1795C) 61131153...
- Page 53 PLASTIC CARDS (per 1000 cards) PVC 30 mil (0.76 mm) 92000009 Plain white cards 92000011 Plain white cards (with low coercivity magnetic stripe) 92000007 Plain white cards (with high coercivity magnetic stripe) 9104523-020 Plain white 30 mil 3-up breakaway key tags 92000700 Plain black cards 92000701...
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Page 54: Other Consumables
OTHER CONSUMABLES 61100908 Printhead (J330i/m - J360i) 61100914 Cleaning Kit. Short cards (50) & Swabs (25) 61100915 Short cleaning cards (100) 61100916 Cleaning swab kit (25) 61100919 Long cleaning cards (50) 61100912 Adhesive cleaning roller (5) 61100918 Card cleaning cartridge... -
Page 55: Appendix E Warranty Information
NBS or its authorised dealer. NBS specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. For full warranty terms, including the length of warrantly period, please contact the Javelin dealer from whom you purchased your printer. - Page 56 Appendix F Technical Support If for any reason you require product technical support, please contact the distributor where you purchased your equipment. If they cannot help you, or at their direction, contact NBS. For support in Europe, Middle East, For support in North and Africa and Asia Pacific: South America: NBS TECHNOLOGIES...
- Page 57 Product Safety modified by Directive 593/68/EEC Models: J330i & J330m conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class A digital device Supplemental Information: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 58 TRADEMARKS JAVELIN is a registered trademark of NBS Technologies. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders. COPYRIGHT NOTICE This document contains information proprietary to NBS. This document and the information contained within is copyrighted by NBS and may not be duplicated in full or in part by any person without written approval from NBS.