Javelin J100i User Manual
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Javelin J100i User Manual

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User's manual
J100i
NBS Technologies - December 2008
C
Rev. B

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Summary of Contents for Javelin J100i

  • Page 1 User's manual J100i NBS Technologies - December 2008 Rev. B...

  • Page 2: Quick Start

    Quick Start Unpack your Javelin card printer Make sure the following items are included: - Power & USB cables - Ribbon cartridge - Printer cleaning kit - Power Transformer - Quick Start guide - Card cleaning kit - Drivers/documentation CD If any items are missing, please contact your dealer.
  • Page 3 Card cleaning cartridge Remove the card cleaning cartridge from the card cleaning kit. Lift the small lid of the cartridge and remove the white adhesive roller. Gently peel off the wrapper and replace back into the cartridge. Avoid touching the roller surface. Close cartridge lid and install into printer - behind the card entry slot - by gently squeezing the two clips.

  • Page 4: Table Of Contents

    Table of Contents Introduction................Printer features Controls, connectors, and indicators LCD panel Installation and Setup..............General information Unpacking the printer Card cleaning components Loading ribbon cartridge Inserting cards Installing the print driver software and setting driver options Connecting your printer Printing a test card Storing cards and rollers Printing a Card................
  • Page 5 Appendix A Magnetic Encoder............Magnetic card stripe encoder Introduction Media loading orientation Magnetic encoder cleaning Appendix B Smart Card Encoding............33 Introduction Media loading orientation Contact smart card Contactless smart card Appendix C Connecting to a Network........... Appendix D Accessories & Supplies............. Ribbons Cards Other consumables...

  • Page 6: Introduction

    Introduction Thank you for choosing the Javelin J360i Card Printer. Thank you for choosing the Javelin J100i card printer. This manual guides you to efficient start up and operation of your new Card Printer. This manual guides you to efficient start up and operation of your new card printer.

  • Page 7: Lcd Panel

    Your printer has an LCD display panel and a panel button on the front and a power connector, power switch, USB port and *optional Ethernet connectors/indicators at the rear. PANEL CONTROL BUTTON USB PORT FRONT REAR J100i *NETWORK POWER SWITCH STATUS/ACTIVITY INDICATOR POWER SOCKET *ETHERNET *ETHERNET...
  • Page 8 LCD Panel LCD Panel The LCD panel The LCD panel can display the following messages: can display the following messages: Message Warnings (Printer will still operate) Operational CLEAN PRINTER INITIALISING CHECKING RIBBON READY CLEANING CYCLE DOWNLOADING DATA CLEANING HEAD MAG ENCODING CLEANING ROLLERS PRINTING CYAN ENCODING ERROR...

  • Page 9: Installation And Setup

    2 Installation and Setup General Information This section will guide you through the installation and setup of your card printer. This consists of the following procedures, which should be performed in the order presented. Unpacking the printer Installing the card cleaning components Loading a ribbon Loading cards Installing the print driver software and setting driver options...

  • Page 10: Unpacking The Printer

    Unpacking the Printer Your card printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or reship the printer. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper.

  • Page 11: Card Cleaning Components

    Loading Card Cleaning Components Installing the Printer Roller This printer roller removes surface dust particles and oil from the card surface, resulting in better printing. Prior to loading PRINTER the ribbon & cleaning cartridge, you must install this roller into ROLLER the printer.

  • Page 12: Loading Ribbon Cartridge

    Loading Ribbon Cartridge This printer requires approved ribbon cartridges (see appendix D). The resin thermal transfer and dye sublimation ribbons are specifically designed for your printer. Note: i series printers require the use of i series ribbons for full colour printing.. When the ribbon is completely used, change the whole cartridge assembly.

  • Page 13: Inserting Cards

    Inserting Cards Introduction Thank you for choosing the Javelin J360i Card Printer. Cards are inserted one at a time into the slot at the front of the printer. This manual guides you to efficient start up and operation of your new Card Printer.

  • Page 14: Installing The Print Driver Software And Setting Driver Options

    PC using the add/remove program. Installing the print driver To install the printer driver automatically on all operating systems, use the Javelin Install Wizard. Note: Ensure that you have administrative privileges to perform this installation, or contact your IT department.

  • Page 15: Connecting Your Printer

    Connecting your printer Caution: Limit electrical power supplied to the printer to 24 v DC. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet.

  • Page 16: Printing A Test Card

    Printing a Test Card With ribbon and cleaning cartridge loaded, your printer is ready to print. To check the operation of the printer, you should print a test card. (Printing a test card does not require the printer to be connected to your computer or network, but power must be applied.) Set the printer’s power switch (on the back of the printer) to the OFF (O) position.

  • Page 17: Printing A Card

    Windows printer driver. Go to the Microsoft Word Software. If the J100i printer was not selected as the default printer, go to file> select printer and choose Javelin J100i card printer from the printer names list. Close the print dialog box.

  • Page 18: Printing A Sample Card

    Print your sample card as follows: Select file>print to open the print dialogue box. Ensure the following settings in the print dialogue box: Printer name: - Javelin J100i card printer Print to file: - Unchecked Page range: - All Number of copies: - 1...

  • Page 19: Cleaning

    The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Javelin authorized technicians to service this printer. NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.
  • Page 20 The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card sensor registers the presence of the cleaning card, the rollers should take the card into the printer. PRINTER PATH CLEANING CARD The message CLEANING HEAD will display. The message CLEANING ROLLERS will display.

  • Page 21: Cleaning The Printhead

    Cleaning the Printhead Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate printhead cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Caution: Never use a sharp object to scrape deposits from the printhead.

  • Page 22: Troubleshooting

    5 Troubleshooting This section offers solutions to potential problems you may experience with your printer. Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock.
  • Page 23 Solutions: Clean the printhead Possible Cause: Printhead elements are damaged (e.g. scratched or burnt). Solutions: Call your Javelin dealer or NBS customer service for printhead replacement information. Example 3: Printing shows very pale or inconsistent results. Possible Cause: Ribbon cartridge have been stored improperly or is damaged.
  • Page 24 Possible Cause: Cards may not meet specifications. Solution: Use a different supply of cards. Possible Cause: Cable on printhead may be disconnected. Printhead elements may be scratched or burnt. Solution: Call your Javelin dealer or NBS customer service for printhead repair or replacement information.

  • Page 25: Ethernet Connection And Adapter

    Troubleshooting the Ethernet Connection and Adapter Resetting to Factory Defaults To reset the Ethernet adapter configuration parameters to the factory defaults, press the recessed Ethernet reset button and hold it in while turning the printer power on. Keep the Ethernet reset button pressed until the status indicator light turns green, then release the Ethernet reset button.
  • Page 26 If the LED is slowly flashing green (1 time/sec), the Ethernet adapter is trying to print a job.If the job does not print, check the following: Verify that the printer has media and ribbon. If the printer is showing any errors, it is unlikely that the Ethernet adapter can send data to the printer.
  • Page 27 Network Status/Activity Indicator A bi-colour status/activity LED indicates network speed, established link, and network activity. If the LED is off, no link was established. If the LED is solid green, a 100Base link is established. If the LED is flashing green, a 100Base link is established and network activity has been detected.

  • Page 28: Technical Specifications

    6 Technical Specifications Introduction Thank you for choosing the Javelin J360i Card Printer. This manual guides you to efficient start up and operation of your new Card Printer. General Load-N-Go drop-in ribbon cartridge 16-digit LCD display Printer Features Drivers for Windows 2000, 2003 Server, XP and Vista The following shows the main functional features found on your J360i Printer.

  • Page 29: Card Dimensions

    Card Dimensions ISO standard dimensions ISO standard dimensions for plain card: for magnetic stripe card:...

  • Page 30: Ribbon Cartridges

    Ribbon Cartridges Load-N-Go ribbon cartridge with integrated card-cleaning roller i Series technology featuring contact-chip-based ribbon detection YMCKO: 200 cards/cartridge Monochrome: 1000 cards/cartridge in black, blue, red, green, gold or silver 850 cards/cartridge in white Interfaces USB 1.1 (cable included) USB 1.1 and built-in Ethernet (optional) Printer Dimensions Width: 201mm...

  • Page 31: Appendix A Magnetic Encoder

    Note: NBS approved HICO & LOCO PVC cards are available. (Ref. J100i printer media list). STRIPE ON UNDERSIDE AND TO THE RIGHT...

  • Page 32: Magnetic Encoder Cleaning

    Magnetic Encoder Cleaning Use the standard cleaning card process as described in chapter 4. This cleans the most important parts of the printer; including the printhead, transport roller and magnetic stripe encoder. ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters 210 BPI*...

  • Page 33: Appendix B Smart Card Encoding

    Appendix B Smart Card Encoder Introduction This section contains information on the additional operations of a J100i equipped with optional contact and/or contactless smart card encoders. Smart cards can have a built-in microprocessor and/or memory. Contact smart card encoders physically make electrical connection via a contact pad on the card.

  • Page 34: Appendix C Connecting To A Network

    APPENDIX C Connecting to a Network Card printers can be connected to an Ethernet network in three ways: Printer Sharing External Print Server Internal Print (Jet Direct) Server In printer sharing, the printer is connected locally to the host A stand alone device that acts Similar to an external computer and configured to be as a server on the network...

  • Page 35: Appendix D Accessories & Supplies

    Appendix D Accessories & Supplies Please contact your Javelin dealer to place an order for accessories and supplies. IMPORTANT NOTICE: Only TrueColours colour ribbon cartridges supplied by Javelin dealers can be used in this printer. RIBBONS INTELLIGENT JAVELIN TRUECOLOURS ENCODED RIBBONS.

  • Page 36: Other Consumables

    Plain white cards (with high coercivity magnetic stripe) 9104524-120 Plain white security cards with embedded world globe hologram design OTHER CONSUMABLES 61100909 Printhead (J120i - J110i - J110m - J100i) 61100951 Cleaning cartridge rollers (pack of 5) 61100924 Printer cleaning kit (10 cards; 10 swabs)

  • Page 37: Appendix E Warranty Information

    NBS or its authorised dealer. NBS specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. For full warranty terms, including the length of warranty period, please contact the Javelin dealer from whom you purchased your printer.

  • Page 38: Appendix F Technical Support

    Appendix F Technical Support If for any reason you require product technical support, please contact the distributor where you purchased your equipment. If they cannot help you, or at their direction, contact NBS. For support in Europe, Middle East, For support in North and Africa and Asia Pacific: South America: NBS TECHNOLOGIES...

  • Page 39: Appendix G Declarations Of Conformity

    Product Safety modified by Directive 593/68/EEC Models: J100i conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class A digital device Supplemental Information: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 40 TRADEMARKS JAVELIN is a registered trademark of NBS Technologies. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders. COPYRIGHT NOTICE This document contains information proprietary to NBS. This document and the information contained within is copyrighted by NBS and may not be duplicated in full or in part by any person without written approval from NBS.

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