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Making Telephone Calls ........Firmware Update: Updating the FRITZ!Box Software . . 42 FRITZ!Box as an Internet Router ....43 10.1 Child Protection: Restricting Internet Access .
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Power Supply for USB Devices ......16.2 USB Devices on the FRITZ!Box......16.3 Using USB Devices Safely .
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Customer Service ......132 22.1 Documentation on the FRITZ!Box ......22.2 Information in the Internet .
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Drilling Template ......144 Glossary........146 Index .
Symbols and Highlighting Symbols and emphasized text are used to mark certain information in this manual. Symbols This symbol designates hints and tips that are useful in oper- ating your product. This symbol indicates important instructions that must be observed to avoid malfunctions. Highlighting Highlighting Function...
Getting to Know FRITZ!Box Getting to Know FRITZ!Box This chapter gives you an overview of the features and functions of your FRITZ!Box 6840 LTE and describes ports, buttons and LEDs. FRITZ!Box at a Glance Access to the Internet The FRITZ!Box connects multiple computers fast and safely with the Internet.
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FRITZ!Box: you do not need an additional base station. You can use the FRITZ!Box as a DECT base station or as a re- peater. When used as a repeater, the FRITZ!Box increases the range of another FRITZ!Box’s DECT radio network.
USB flash drives, USB hard drives and on- line storage. USB 2.0 Port The FRITZ!Box has a USB port which can be used to integrate USB devices into your home network, for instance a printer or a storage medium. The connected USB devices can then be used simultaneously by all network devices in the home net- work of the FRITZ!Box.
Ports and Interfaces Channel Bandwidth Within these two frequency bands the FRITZ!Box supports the channel bandwidths 5, 10 and 20 MHz. The smaller the channel bandwidth, the lower the throughput: 20 MHz up to 100 Mbit/s download up to 50 Mbit/s upload...
5-GHz frequency band) • DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the DECT standard Buttons The FRITZ!Box has two buttons on the upper side of the hous- ing. FRITZ!Box buttons...
LEDs WLAN Button With the WLAN button you can turn the WLAN function on and off and connect wireless devices with the FRITZ!Box by WPS. WPS is an easy way to establish secure wireless connections (see page 25). DECT Button...
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Specified value for online meter reached • Signals an event specified by the user • flashing red Error: Open the FRITZ!Box user interface and follow the in- structions on the “Overview” page Info LED Here you can define what additional information should be displayed on the “Info”...
• one power supply unit • one network cable • a FRITZ!Box CD with the FRITZ!Box manual as a PDF file • printed product information Requirements for Operation In order to operate the FRITZ!Box, you must have the follow- ing: •...
Before installing and using the FRITZ!Box, please read the fol- lowing security and handling instructions. Safety Instructions When working with the FRITZ!Box 6840 LTE, be sure to ob- serve the following security instructions in order to protect yourself and the FRITZ!Box from harm.
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FRITZ!Box on a wall, see page 144. • Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. • For ideal operating conditions, mount the FRITZ!Box on a wall with the cables connected on the bottom.
Screw the antennae onto the sockets labeled “LTE”. Connecting Exterior Antenna You can also connect the FRITZ!Box 6840 LTE with an exterior antenna rather than using the LTE antennae included with de- livery. If areas located on the edge of LTE radio coverage, the two LTE included in the package may not be sufficient for suc- cessful radio traffic.
• The FRITZ!Box 6840 LTE receives on both antenna sock- ets and transmits on only one. The antenna socket on the left of the FRITZ!Box 6840 LTE socket panel ist the one for transmission: S I M S I M...
S IM LT E LT E Connecting to the power supply Pick up the power supply unit included in the FRITZ!Box package. Use only this power supply unit for connecting to electri- cal power. Connect the power supply unit to the socket on the...
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Connecting to Electrical Power Plug the other end into an AC power outlet. The “Power / LTE” LED begins flashing after a few seconds to indicate that the LTE connection is being established.
S IM S IM LT E LT E Connecting a computer to a LAN port on the FRITZ!Box Set aside the network cable (yellow) from the FRITZ!Box package. If you work with a Linux operating system: Configure the network adapter of the computer with the setting “DHCP”.
Connecting Computers Wirelessly over WLAN Now the FRITZ!Box and the computer are connected to each other. Connecting More Computers to the LAN Ports Additional cables are required to connect further computers. In purchasing a LAN cable, note the instructions in the sec-...
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FRITZ!Box: • WLAN device A computer to be connected to the FRITZ!Box via WLAN must be equipped with a WLAN device for it to support WLAN. A WLAN device can be an external WLAN adap- ter—like a USB stick, for example—or a device integrated...
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Connecting Computers Wirelessly over WLAN Establishing a WLAN Connection with AVM Stick & Surf If you use a FRITZ!WLAN USB Stick from AVM as the WLAN de- vice, you can use AVM Stick & Surf to establish a secure WLAN connection quickly and conveniently.
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WPS button, or if WPS can be enabled via the control software of the WLAN device. Press the “WLAN” button on the FRITZ!Box and hold it down for at least six seconds. As soon as the “WLAN” LED begins flashing, enable the WPS function on the other WLAN device, either by press- ing a button or in the device’s user interface (depending...
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The PIN will be displayed. Enter this PIN in the control software of the WLAN device. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun. Now a secure WLAN con- nection is being established between the FRITZ!Box and the WLAN device.
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Enter this PIN in the FRITZ!Box user interface. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun. Now a secure WLAN con- nection is being established between the FRITZ!Box and the WLAN device.
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The values for WLAN security preconfigured in the FRITZ!Box have to be transferred to the WLAN device. If you would like to establish a WLAN connection using the values preset in the FRITZ!Box, then your WLAN device must support the WPA encryption procedure. Start the WLAN software.
The FRITZ!Box User Interface The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can set up the FRITZ!Box, enable or disable functions and receive information on the FRITZ!Box and on your con- nections.
Protecting the User Interface with a Password Protecting the User Interface with a Password You can protect the user interface of the FRITZ!Box with a password. The password will be requested every time the us- er interface is opened. This protects the settings of your FRITZ!Box from unauthorized access.
All of the settings you configure in your FRITZ!Box can be saved in a backup file on your computer. With this backup file you can restore your settings to the FRITZ!Box at any time or load your settings to another FRITZ!Box.
Network The Internet connection for the mobile telephone network has to be set up once in the FRITZ!Box, then it is always available. Along with the SIM card you received a PIN (Personal Identifi- cation Number) and a corresponding PUK (Personal Unlock Key) from your mobile telephone network provider.
Connecting an analog telephone with an RJ11 plug Connect the telephone device to the “FON” port of the FRITZ!Box. For instructions on how to set up the FRITZ!Box for making telephone calls, start reading from page Registering Cordless (DECT) Telephones Up to six cordless telephones that support the DECT standard can be registered on the FRITZ!Box.
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As soon as you are prompted to press the registration button on the base station, press the “DECT” button on the FRITZ!Box and hold it down until the “DECT” LED on the FRITZ!Box begins flashing. Upon delivery of the FRITZ!Box, the PIN for the integrat-...
Registering Smartphones with FRITZ!App Fon Registering Smartphones with FRITZ!App Fon The FRITZ!App Fon software connects your smartphone with the FRITZ!Box via WLAN. Calls you make from home then use not the mobile telephone network, but the telephone num- bers set up in the FRITZ!Box.
Connect an IP telephone by plugging it into a network port on the FRITZ!Box or wirelessly via WLAN. Connecting an IP Telephone to the LAN Port of the FRITZ!Box IP telephones with a LAN port can be connected to the FRITZ!Box with a network cable.
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Connecting an IP telephone with the FRITZ!Box over WLAN Use your IP telephone to search for WLAN devices at your location. Select your FRITZ!Box 6840 LTE from the list of WLAN de- vices found. Enter the WLAN key of the FRITZ!Box.
Setting Up the FRITZ!Box for Telephone Calls Setting Up the FRITZ!Box for Telephone Calls This chapter describes how to set up your FRITZ!Box for making tele- phone calls. Entering Internet Telephone Numbers Enter all telephone numbers you would like to use to make calls over the Internet in the FRITZ!Box.
Click “Enter New Telephone Number” to enter a new In- ternet telephone number. Follow the wizard’s instruc- tions. The Internet telephone number is entered in the FRITZ!Box. An overview of your Internet telephone numbers is presented in the FRITZ!Box user interface in the “Telephony / Internet Tele- phony”...
All configured telephones and other terminal devices are dis- played in an overview in the FRITZ!Box user interface. This overview is found in the “Telephony / Telephony Devices” menu. Here you can edit the settings of terminal devices and delete terminal devices.
Firmware Update: Updating the FRITZ!Box Software AVM provides free updates of the firmware for the FRITZ!Box. The firm- ware is the software stored in the FRITZ!Box that controls all of the FRITZ!Box functions. Firmware updates contain further developments of existing FRITZ!Box functions and often also introduce new functions for your FRITZ!Box.
FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the In- ternet. This chapter explains the possibilities offered by using the FRITZ!Box as an Internet router and how to take advantage of them. 10.1 Child Protection: Restricting Internet Access The child protection feature allows you to define access rules to the Internet for individual computers or Windows users.
“System / Expert Mode” menu. Address for Accessing the FRITZ!Box If you have enabled the ports for forwarding in the FRITZ!Box, other users can access your computer at the IP address as- signed to your FRITZ!Box by the Internet Service Provider. This is a public IP address.
Dynamic DNS: Name Instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ!Box to remain accessible from the Internet at all times under a fixed name, even though the public IP address changes.
Remote Access over HTTPS With this function it is possible to access the user interface of the FRITZ!Box from another location. With this feature you can configure settings in the FRITZ!Box or perform a firmware up- date using a computer that is not in your own network (LAN or WLAN).
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• For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is available, as long as no application from the “Real-time applica- tions” category requires bandwidth. The remaining 10% of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all.
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If no other network applications are active, then the background applications receive the entire bandwidth. Prioritization Method in the FRITZ!Box The following algorithm is used in the FRITZ!Box to send data packets according to their prioritization: • Change in the order in which packets are sent to the In-...
VPN: Remote Access to the Home Network Via VPN (see glossary) a secure remote access to the network of the FRITZ!Box can be established. The VPN solution for the FRITZ!Box features the following: • The VPN solution for the FRITZ!Box is based on the IPSec standard.
VPN tunnel. At the terminal with the FRITZ!Box the configuration file is then imported to the FRITZ!Box. The VPN parameters in these files can be adjusted manually to connect to products by other manufacturers.
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Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server. The FRITZ!Box for- wards DNSSEC queries from the home network to the Inter- net.
WLAN and thus to the security of your computers. Wireless Network Name (SSID) In the factory settings of the FRITZ!Box, the name of the wire- less network (SSID) is set to “FRITZ!Box 6840 LTE”. It may occur that an additional device with the same FRITZ!Box network name is located in the vicinity of your FRITZ!Box.
11.3 Setting Up Night Service for WLAN In the FRITZ!Box you can set up night service for the WLAN ra- dio network. Then the FRITZ!Box switches to hibernation at specified times and turns off the radio network. This has the following advantages: •...
Switching On WLAN during Night Service The WLAN radio network of the FRITZ!Box can be switched back on at any time during night service: Press the WLAN button on the FRITZ!Box or enable the WLAN radio network using a connected telephone (see page 120).
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To use WDS (Wireless Distribution System) to increase the range of your WLAN radio network, you need another WLAN base station in addition to the FRITZ!Box. This can be a sec- ond FRITZ!Box or any other WLAN base station that supports WDS.
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WDS must be located within the radio range of the WDS base station. • The FRITZ!Box can function as a WDS base station to es- tablish the Internet connection for other WDS repeaters, or as a WDS repeater to expand the range of a WDS base station.
The FRITZ!Box supports your choice of the standards IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and IEEE 802.11n. WLAN devices based on one or more of the standards listed can be used for WLAN connections with the FRITZ!Box.
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With a maximum throughput rate of 11 Mbit/s, this is the old- est WLAN standard. Older WLAN devices of the first genera- tion can communicate with the FRITZ!Box using 802.11b. However, if the WLAN device supports newer standards such as 802.11g, the latest standard should be used.
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WLAN standards used by the inte- grated WLAN devices. These WLAN standards must also be set in the FRITZ!Box. Proceed as follows to check which WLAN standards are set and change them if needed: Open the FRITZ!Box user interface.
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Your radio network integrates only WLAN devices that are compatible with one or both of the following stan- dards: 802.11n 802.11g Set the following mode in the FRITZ!Box: Mode: 802.11n+g The 2.4-GHz frequency band will be used. • Your radio network integrates only WLAN devices that...
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FRITZ!Box supports the AES encryption procedure as part of the WPA2 mechanism, and the TKIP encryption procedure as part of the WPA mechanism. This means that the FRITZ!Box can be used in combination with any WLAN devices that also support WPA2 with AES or WPA with TKIP.
Frequency Ranges WLAN uses the frequency ranges at 2.4 GHz and 5 GHz as its transmission range. With the FRITZ!Box you can establish WLAN connections in ei- ther the 2.4-GHz or the 5-GHz frequency range. 2.4-GHz Frequency Band In the 2.4-GHz frequency band WLAN works in the same range...
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Other Wireless Networks from page 118. 5-GHz frequency band The FRITZ!Box can operate in the 5-GHz frequency band as an alternative. This frequency range is used much less often than the most common 2.4-GHz frequency range. In the 5-GHz frequency band the FRITZ!Box supports automat- ic channel switching by DFS (Dynamic Frequency Selection).
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Frequency Ranges channels already being used by other WLANs in the vicinity, the FRITZ!Box automatically switches temporarily to a chan- nel with 20 MHz bandwidth. Greater bandwidth provides for higher data throughput: Bandwidth (MHz) Maximum Data Throughput (Mbit/s) Increasing bandwidths also increases the probability of inter- ference by wireless networks in the vicinity.
In the call list the FRITZ!Box saves outgoing and incoming calls, missed calls, and sent and received faxes. In the FRITZ!Box user interface the call list is found in the “Te- lephony” menu. If the number of a caller or someone called is entered in the FRITZ!Box telephone book, the call list will display the name from the telephone book.
30). Select “Telephony / Telephony Devices”. Click “Configure New Device”. Under “Integrated in the FRITZ!Box”, select the “Answer- ing machine” option and confirm by clicking “Next”. Specify the mode, greeting delay and greeting length. (In the “Greeting only” mode, callers will hear a recording, but cannot leave any message for you.)
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Operating the Answering Machine Using the Voice Menu The answering machines of the FRITZ!Box can be operated us- ing a voice menu. You can listen to new messages, for in- stance, or switch the answering machine on and off.
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Setting Up the FRITZ!Box Answering Machine The Answering Machine Menu Main menu Play back messages If no messages are available, you will hear two short audio sig- nals and return to the main menu. Play back messages Call back the caller of the message...
Select one or multiple telephone numbers you would like to use exclusively for fax reception. Confirm by clicking “Next” and “Apply”. Sending Faxes with FRITZ!fax for FRITZ!Box To send faxes you can install the free “FRITZ!fax for FRITZ!Box” software. This program is available at www.avm.de/en (for Windows 7, Vista and XP).
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This concludes the configuration of call diversion. All configured call diversion settings can be viewed in the us- er interface of the FRITZ!Box in the “Telephony / Call Diver- sion” menu. All call diversion settings can be disabled or de-...
Saving Costs with Dialing Rules 12.5 Saving Costs with Dialing Rules In the FRITZ!Box you can set up dialing rules. A dialing rule determines which telephone number the FRITZ!Box uses for outgoing calls in a certain number range. A number range may cover, for instance, all mobile telephone numbers or interna- tional numbers.
12.7 Setting Up Do Not Disturb In the FRITZ!Box night service you can set up a Do Not Disturb function so that none of the connected telephones and other terminal devices signal calls. At a time freely defined by the user (for instance 11:00 p.m.
“Telephony / Telephony De- vices” menu. 12.8 Setting Up the Alarm In the FRITZ!Box you can set an alarm. When an alarm is set and enabled, a telephone connected to the FRITZ!Box will ring at the specified time. Setting the Alarm in FRITZ!Box...
Enabling the Baby Monitor 12.9 Enabling the Baby Monitor When the baby monitor is enabled for a telephone, the tele- phone automatically calls a previously specified telephone number whenever the volume in the room reaches a defined level. If the telephone is in the same room as your child, you can use this function to monitor its sleep.
Cordless DECT telephones: 610 – 615 IP telephones: 620 – 629 Group Call A group call is placed to all other telephones connected to the FRITZ!Box. You conduct the call with the party who picks up first. Group Call Pick up the handset.
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Caller 1 and caller 2 will be connected to each other. Shortening the Dialing Procedure The FRITZ!Box automatically detects when the entry of a tele- phone number is complete. However, the FRITZ!Box needs a few seconds after entering the last numeral to detect this. You...
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Making Telephone Calls with Convenience Functions CLIR for One Call on an Analog Extension (Case by Case) On the analog extension of the FRITZ!Box, when you make a call you can define that during this call your telephone num- ber will not be transmitted to the other caller.
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30 seconds. If you do not accept the call, it will be rejected. You can enable and disable the “call waiting” function in the FRITZ!Box user interface in the menu “Telephony / Telephony Devices”. Accepting or Rejecting Waiting Calls on an Analog Extension Use this keypad sequence to accept a waiting call.
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Making Telephone Calls with Convenience Functions Accepting Waiting Calls on Other Telephones When making calls with a cordless DECT telephone registered on the FRITZ!Box, you can accept waiting calls using the tele- phone menu. Alternating Between Calls During a telephone call you can establish a connection to a second party.
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Making Telephone Calls with Convenience Functions Ending Hold The waiting party hangs up and you continue the call with the other party. You end the call with party 2 by dialing the keypad sequence at left. The conversation with party 1 is re- sumed.
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Making Telephone Calls with Convenience Functions Consultation / Hold Call 2 If party 2 accepts the call, you can conduct the conversation. If party 2’s line is busy or the call is not an- swered, press the Hold button again to return to call 1.
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Making Telephone Calls with Convenience Functions Automatic outside dialing is the default setting in the FRITZ!Box. If you make a lot of internal calls, you may want to disable automatic outside dialing. For instructions, see page 127.
FRITZ!Box as a DECT Base Station FRITZ!Box as a DECT Base Station A DECT base station is integrated in your FRITZ!Box, on which you can register and configure a total of up to six cordless telephones. This chapter describes various functions of the DECT base station.
FRITZ!Box support DECT Eco. To find out whether your cordless telephone supports DECT Eco, see the “DECT / DECT Monitor” menu in the FRITZ!Box us- er interface. All of the latest FRITZ!Fon models by AVM support DECT Eco...
The FRITZ!Box Home Network The FRITZ!Box connects your network devices, USB devices and stor- age devices in what we call a FRITZ!Box home network. In the home network the FRITZ!Box makes data like images, music and videos available to all connected users and allows them to share a printer.
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The FRITZ!Box Home Network For more information about how to access the memory in your FRITZ!Box home network safely and conveniently, see the chapter Accessing USB Memory from page...
The devices can be connected with the FRITZ!Box by ca- ble or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them. You will also learn how you can change the IP settings for the computer in the most common oper- ating systems.
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“Always assign this network device the same IP address”. When this setting is enabled for a network device, the DHCP server of the FRITZ!Box will always assign the same IP address to this device each time the connection is established.
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LAN. With the wake on LAN function you can start computers in your FRITZ!Box via the Internet. For instance, you can access a computer at any time using remote maintenance software, without wasting electricity by keeping the computer switched on permanently.
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If you would like to change the IP address, please read through the following sections. When Does It Make Sense to Change the IP Address? You should change the IP address of the FRITZ!Box if the fol- lowing apply to your network: •...
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“Obtain an IP address automatically” and then enter the IP address manually in the appropriate field. In the case of the preset IP address of the FRITZ!Box, the fol- lowing IP addresses are available for assignment to the com- puters: 192.168.178.2 - 192.168.178.254...
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Here too: each IP address can be assigned only once. Changing Network Settings In order to change the network settings of the FRITZ!Box, the Expert Mode must be enabled in the user interface: Select the “System / Expert Mode” menu and enable “Show expert settings”.
Obtaining an IP Address Automatically 15.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP ad- dresses automatically.
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Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows Vista Click the “Start” button in the task bar and select the “Control Panel / Network and Sharing Center”.
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Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows XP Go to “start / Control Panel / Network and Internet Con- nections / Network Connections”...
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Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu.
USB Devices in the FRITZ!Box Home Network USB Devices in the FRITZ!Box Home Network The FRITZ!Box has a USB port to which you can connect various USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously.
99). • You can connect a USB hub to the FRITZ!Box and use up to four USB devices at this hub. You can use USB hubs with or without a separate power supply. We recommend deploying a USB hub with its...
Sharing a USB Printer You can connect a USB printer to the USB port of the FRITZ!Box to make it available to all participants in your home network. You can either release the printer for sharing as a network printer or use the FRITZ!Box USB remote connection software to connect it with a computer.
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103. Setting Up a USB Printer as a Network Printer Work through the following steps to connect a USB printer to the FRITZ!Box and configure it for use as a network printer. Preparing Configuration Open the FRITZ!Box user interface.
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“Next”. Enter “fritz.box” in the “Printer Name or IP Address” field. If the FRITZ!Box is configured as a WDS repeater or as an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
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In the “Protocol” drop-down list, select the entry “HP Jet Direct – Socket”. Enter “fritz.box” in the “Address:” input field. If the FRITZ!Box is configured as a WDS repeater or as an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
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Enter “9100” as the port. • As the printer name, enter “fritz.box”. If the FRITZ!Box is configured as a WDS repeater or as an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
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Double-click the file and follow the instructions on your screen. The FRITZ!Box USB remote connection software is now in- stalled on your computer. Repeat the steps in these instruc- tions for all further Windows users who wish to use the USB...
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Click the USB printer in the “Devices” area. The USB printer is being connected to the computer. Do not conduct any firmware updates for USB devices that are connected on the FRITZ!Box with the computer via the USB remote connection.
Saving Energy with FRITZ!Box Saving Energy with FRITZ!Box The FRITZ!Box combines a variety of devices in one device: LTE mo- dem, WLAN router, media server, answering machine, fax machine and DECT base station for cordless telephones. This means that you generally use much less power with the FRITZ!Box than you would with several separate devices.
Saving Energy at the LAN Ports 17.3 Saving Energy at the LAN Ports For the individual LAN ports of your FRITZ!Box you can config- ure various operation modes. The power consumption of some modes is higher than others. Select the operation mode that is best suited to your needs in order to minimize the power consumption of the LAN ports.
18.1 The User Interface Does Not Open If an error message is returned when you open the FRITZ!Box user interface, this can have various causes. Check the causes listed below and attempt to resolve the error. Restarting the FRITZ!Box The user interface cannot be opened or does not react.
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The cable connections are not secure. Help Make sure that all cables are plugged in securely. Checking Name Resolution The user interface of the FRITZ!Box cannot be opened by en- tering fritz.box. Cause The name resolution of the FRITZ!Box is not working.
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The user interface is not opened; a window for a dial-up con- nection appears instead. Cause The browser must use the network connection between the computer and FRITZ!Box when the user interface is opened. For this the automatic establishment of a Dial-up Networking connection must be disabled. Help You can disable the automatic attempt to establish a Dial-Up Networking connection.
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The proxy settings of the web browser prevent the user inter- face from being opened. Help Enter the DNS name and the IP address of the FRITZ!Box as an exception in the proxy settings of the web browser, as descri- bed here for the example of the Internet Explorer 8.
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The User Interface Does Not Open Checking the CGI Settings The user interface does not appear in the window of your web browser. Cause The execution of CGI scripts is disabled in the web browser. Help Configure the web browser so that the execution of scripts is allowed in the user interface.
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FRITZ!Box in all of the enabled security software. Opening the User Interface of the FRITZ!Box The FRITZ!Box is equipped with a fixed IP address that cannot be changed. The FRITZ!Box always can be reached at this IP address. This fixed IP address is: Fixed IP Address 169.254.1.1...
WLAN device. Cause WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED on the FRITZ!Box is not lit up or is flashing, this means that WLAN is not enabled. Help Press the WLAN button on the FRITZ!Box. The “WLAN” LED be- gins flashing and then lights constantly.
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Announcing the Name of the Radio Network The WLAN device cannot find the wireless network of the FRITZ!Box. Cause The name of the wireless network of the FRITZ!Box is con- cealed. Help In the WLAN settings of the FRITZ!Box, enable the “Name of the radio network visible”...
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Connect the FRITZ!Box to a computer using a network ca- ble. Proceed as described in the section Connecting Computers to the LAN Port from page Open the user interface of the FRITZ!Box in a web brows- er. Proceed as described in the section Opening the User Interface on page In the “Interfaces”...
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WPA2, so that a WLAN connection can be es- tablished to the FRITZ!Box. Avoiding WLAN Channels with DFS The FRITZ!Box loses the WLAN connection in the 5-GHz fre- quency band for no apparent reason. Cause A forced channel change is taking place. In the 5-GHz fre-...
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To set the radio channel in the user interface, your computer must be connected with the FRITZ!Box by network cable or wirelessly. If your computer is connected via WLAN, continue with Step 2 of the instructions below. In this case, note that the existing WLAN connection is interrupted as soon as you apply the changed settings.
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Cannot Establish a WLAN Connection Click the “Apply” button. Remove the network cable and check whether interfer- ence continues to occur.
Configuring FRITZ!Box on the Telephone Various functions can be enabled and disabled using a telephone connected to the FRITZ!Box. You can also restore the factory settings of the FRITZ!Box using a telephone. Only tone-dialing (dual-tone mul- tifrequency = DTMF) telephones can be used for configuration.
Turning Do Not Disturb On/Off 19.3 Turning Do Not Disturb On/Off For the analog extension “FON” on the FRITZ!Box, the Do Not Disturb option can be enabled by telephone. When Do Not Disturb is set, the telephone connected to the extension will no longer ring.
Switching the Alarm On and Off 19.4 Switching the Alarm On and Off You can use the telephones connected to the FRITZ!Box as alarms. The alarm can be set individually and enabled or dis- abled at any time. Configuring the Alarm for a Telephone Pick up the handset.
If your telephony provider supports direct diversion of incom- ing calls, calls will be diverted by your provider. Otherwise the FRITZ!Box establishes a second connection to divert the call. In either case, call diversion to an external line will be charged at your contracted telephone rates.
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Setting Up Call Diversion Disabling Call Diversion for All Incoming Calls Pick up the handset. Enter one of the following three key se- quences: s21ssr Disables immediate call diversion. s61ssr Disables delayed call diversion. s67ssr Disables call diversion on busy. Wait for the second-long positive ac- knowledgement tone.
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Setting Up Call Diversion Disabling Call Diversion for the Outgoing Telephone Number Pick up the handset. Enter one of the following three key se- quences: s21sr Disables immediate call diversion. s61sr Disables delayed call diversion. s67sr Disables call diversion on busy. Wait for the second-long positive ac- knowledgement tone.
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Setting Up Call Diversion Disabling Call Diversion for a Certain Telephone Number Pick up the handset. Enter one of the following three key se- quences: s21ss<telephone Disables immediate call diversion. number>r s61ss<telephone Disables delayed call diversion. number>r s67ss<telephone Disables call diversion on busy. number>r Wait for the second-long positive ac- knowledgement tone.
Disabling Automatic Outside Dialing You can disable automatic outside dialing on the analog ex- tension “FON” of the FRITZ!Box. When automatic outside dial- ing is disabled, you will hear an internal dialing tone when you pick up the telephone receiver. This is a good idea if you make a lot of internal calls.
143. 20.1 Removing the SIM Card If you want to end operation of the FRITZ!Box, remove the SIM card from the card holder of the FRITZ!Box. 20.2 Restoring the FRITZ!Box Factory Settings Restore the factory settings of the FRITZ!Box. This is strongly recommended if you are planning to pass the FRITZ!Box on to another user.
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Uninstalling Software Uninstalling Software in Windows 7 Open “Start / Control Panel / Programs”. Under “Programs and Features”, click “Uninstall a pro- gram”. Select in the list the AVM software to be uninstalled. Click the “Uninstall/Change” button. The software will be uninstalled. Uninstalling Software in Windows Vista Open “start / Settings / Control Panel / Programs and Functions”.
Technical Specifications Technical Specifications 21.1 Ports and Interfaces • LTE modem compliant with 3GPP standard, release 8 LTE category 3 UE • One a/b port with a RJ11 socket for connecting analog terminal devices • DECT base station • Four LAN ports via RJ45 sockets (standard Ethernet, 10/100/1000 base-T) •...
21.5 Cable Network Cable The network cable (yellow) of the FRITZ!Box 6840 LTE is a standard category 5 (Cat 5) Ethernet cable. Please use a stan- dard STP-type (Shielded Twisted Pair) Ethernet cable of cate- gory 5 (Cat 5) to replace or extend the Ethernet cable. To extend the cable you will need a shielded RJ45 double cou- pling (Cat 5) with a 1:1 pin assignment.
In the FRITZ!Box user interface you can open the comprehen- sive Help by clicking the “Help” icon and the “Help” buttons. Manual The FRITZ!Box CD includes a PDF file of the manual in the “Info” folder. The PDF file of the manual can be opened and downloaded from the Internet at the following address: www.avm.de/en/service/manuals...
On its web site AVM presents comprehensive information on your AVM product. Videos on the FRITZ!Box Videos on many of the FRITZ!Box functions are available, showing animated demonstrations of how to set up the indi- vidual functions. The videos can be viewed at the following address: www.avm.de/en/service/FRITZ_Clips...
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Support from the Support Team Read our FAQs in the Internet. www.avm.de/en/service/faqs This site contains answers to questions our customers have frequently asked our Support team. Please take advantage of the information sources described above before contacting AVM support. Support by E-mail You can send us an English-language e-mail request at any time using the “Service”...
AVM Products for the FRITZ!Box AVM Products for the FRITZ!Box Here we introduce additional devices by AVM that are designed to be used in combination with your FRITZ!Box 6840 LTE. FRITZ!Powerline 500E Powerline With FRITZ!Powerline 500E your electrical outlet is transformed into a secure network line.
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Dual band WPA2 (802.11i) Stick & Surf FRITZ!WLAN USB Stick N connects your computer easily and safely with your FRITZ!Box WLAN and other compatible WLAN routers: USB Stick for WLAN N with up to 300 Mbit/s • WLAN support for either 2.4-GHz or 5-GHz connections (dual •...
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Up to 150 Mbit/s WPA2 (802.11i) Stick & Surf FRITZ!WLAN USB Stick connects your computer easily and safely with any WLAN router: USB Stick for WLAN N with up to 150 Mbit/s • Also supports the WLAN standards 802.11g and b •...
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AVM Products for the FRITZ!Box FRITZ!WLAN Repeater N/G Up to 300 Mbit/s Media function With the FRITZ!WLAN Repeater N/G the range of the wireless net- work can be extended quickly and easily: Compatible with all conventional WLAN routers (802.11n/g/b/a •...
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AVM Products for the FRITZ!Box FRITZ!WLAN Repeater 300E Up to 300 Mbit/s Gigabit LAN With the FRITZ!WLAN Repeater 300E the range of the wireless net- work can be conveniently extended: Compatible with all conventional WLAN routers (802.11n/g/b/a • radio standards) WLAN support for either 2.4-GHz or 5-GHz connections (dual...
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HD telephony Color display Web radio Reading e-mail FRITZ!Fon MT-F is a convenient cordless telephone (DECT) devel- oped especially for the FRITZ!Box: Supports HD telephony for natural sound, full duplex hands- • free calls and open listening in HD quality Voice transmission encrypted upon delivery for greater security •...
Germany Germany Marks: Marks like AVM, FRITZ! and FRITZ!Box (product names and logos) are protected marks ow- ned by AVM GmbH. Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Apple, App Store, iPhone, iPod and iPad are marks owned by Apple Inc.
Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D 10559 Berlin herewith declares that the product FRITZ!Box 6840 LTE LTE WLAN router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunica- tions Terminal Equipment 2009/125/EC...
Disposal Information In accordance with European regulations and the Waste Elec- trical and Electronic Equipment Act (WEEE), the FRITZ!Box 6840 LTE, as well as all devices and electronic components contained in the package, may not be disposed with house- hold waste.
See the next page for a drilling template. Use the drilling tem- plate as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling template in its original size, or 100%.
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The bandwidth management of the FRITZ!Box ensures that the speech quality during telephone calls over the Internet is not reduced by surfing activity. The FRITZ!Box adjusts all up- loads and downloads to the currently available bandwidth. Furthermore, the FRITZ!Box grants Internet telephony connec- tions a higher priority than Internet data connections.
Glossary Each time the IP address changes, the current IP address is transmitted to a special DDNS server. Except for the few sec- onds between the cancellation of the old IP address and the notification of the new IP address, the computer can always be reached at the selected domain name.
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Glossary DHCP server The DHCP server assigns each client an IP address that is has not yet been assigned at the present time. The DHCP server also informs the client of the IP addresses of the DNS server to be used and of the default gateway. In assigning the IP ad- dresses the DHCP server selects from a prescribed range of IP addresses.
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Glossary dynamic IP address A dynamic IP address is an IP address valid only for the dura- tion of one Internet or network session. Every computer participating in the Internet must have a uniquely assigned public IP address. Since only a limited number of such IP addresses is available, they must be used sparingly.
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Glossary Especially effective firewalls go even further, analyzing and evaluating the contents of the packets and filtering them ac- cording to prescribed rules. Such techniques may also in- clude a Stateful Packet Inspection Firewall, for instance. firmware The firmware is the software of an electronic device, which is stored in the device and controls its functions.
Glossary If all packets that cannot be delivered in a local network al- ways are to be transmitted to their given recipients via the same gateway, for this purpose the address of the gateway must be saved as the default gateway in the network settings of the computer.
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Glossary IPv4 addresses are 32 bits long, such that IPv4 offers an ad- dress space of 2 IP addresses, or just over four billion. The latest estimates suggest that the last IPv4 addresses will be assigned by the beginning of 2012. The successor protocol to IPv4 is IPv6.
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In connection with the FRITZ!Box, NAS functionality means that various services for connected USB storage media are available in the FRITZ!Box so that it easier for you to use your data and make them available in the local network. It is easy to exchange documents in the local network via the storage medium on the FRITZ!Box.
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Glossary The router saves all necessary information in a table so that incoming data packets can then be assigned to the correct network device. outside dialing prefix For outside dialing from a telephone system, often the tele- phone number must be prefixed with a “0”. In order to establish a call to another party telephone system, first dial the outside dialing prefix and then the external num- ber.
Glossary is also a way of preventing any Trojans (malicious applica- tions opening backdoors on computers) that may have infect- ed your computer from receiving data on ports it created as means of accessing your computer for potentially damaging activities. A firewall blocks most of the atypical port numbers not required for normal operation of an application and offers specialized users the opportunity to forward specified ports.
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Glossary networks. An IP address may only be assigned once within the local network. A private IP address may exist in any num- ber of other local networks. public IP address A public IP address is an IP address (see glossary) valid in the Internet.
Glossary subnet mask The subnet mask indicates which part of an IP address (see glossary) is the network address and which the address of the computer. The network address defines what is called the subnet. switch A switch is a device that connects multiple network devices with each other, for instance through an Ethernet.
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Glossary The send and receive directions are transposed on the uplink port. On some devices the port can change between normal and uplink mode by means of a switch. upload This term designates the procedure of transmitting files from one’s own computer to another computer in the Internet. UPnP short for Universal Plug and Play (UPnP) UPnP is an extension of the Microsoft Plug &...
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Glossary short for Universal Serial Bus The Universal Serial Bus is an interface for transferring data between a computer and connected devices. It was intro- duced in 1996. Today nearly all computers have multiple USB ports. USB is used, for instance, to connect many keyboards, mice, printers and external hard drives to the computer.
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Glossary Using a Virtual Private Network it is possible to use all net- work applications of the company network even from distant locations. This means it is possible to use the advantages of the network even over large geographical distances. VPN facilitates optimum information flow without delay throughout the entire company, even to offices in other loca- tions.
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Glossary or LANs can be converted completely to a wireless structure. A further useful purpose for WLAN technology is to link seg- ments of existing cable-connected networks. Although WLAN was actually developed only for short-range connections, by cascading WLAN base stations or implement- ing transmission networks with high-power point-to-point ra- dio transmission, even network segments located further away from each other can be linked or network participants in...
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