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Bull Novascale T810E1 User Manual

Bull novascale servers user's guide
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NovaScale
T810 E1, T830 E1,
R410 E1
User's Guide
REFERENCE
86 A1 15FA 02

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Summary of Contents for Bull Novascale T810E1

  • Page 1 NovaScale T810 E1, T830 E1, R410 E1 User's Guide REFERENCE 86 A1 15FA 02...
  • Page 3 NOVASCALE NovaScale T810 E1, T830 E1, R410 E1 User's Guide Hardware September 2008 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 15FA 02...
  • Page 4 A form is provided at the end of this manual for this purpose. The information in this document is subject to change without notice. Bull will not be liable for errors contained herein, or for incidental or consequential damages in connection with the use of this material.

  • Page 5: Table Of Contents

    User Guide www.bull.com Table of Contents Table of Contents ..........5 Text Conventions .
  • Page 6 User Guide www.bull.com Network Controller ......................43 RAID Support ........................ 43 ACPI ..........................44 Keyboard and Mouse ..................... 44 NovaScale T810 E1 Specific Features................45 NovaScale R410 E1 Specific Features ................. 46 NovaScale T830 E1 Specific Features................47 Optional Features ............. 48 DVD-ROM Drive ......................
  • Page 7 User Guide www.bull.com Installing the Server in the Rack Cabinet ..............102 Setting Up Your System (Tower) ..........103 Setup Flow.
  • Page 8 User Guide www.bull.com Cabling a S-ATA Drive ....................137 Cabling SAS Devices ............138 The SAS Cable......................
  • Page 9 User Guide www.bull.com Replacing the Power Supply ........... 182 Replacing the Front Panel Board .
  • Page 10 User Guide www.bull.com Software End-User License Agreement ..............233 Utilities......................... 233 Intel Matrix Storage Manager (Windows Interface) ....... . . 234 ExpressBuilder .
  • Page 11 User Guide www.bull.com Solving Problems ......... . . 263 Static Precautions.
  • Page 12 User Guide www.bull.com Equipment Logs..........310 NovaScale T810 E1 .

  • Page 13: Text Conventions

    User Guide www.bull.com Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warning Warnings alert you to situations that could result in serious per- sonal injury or loss of life. Caution Cautions indicate situations that can damage the system hard- ware or software.

  • Page 14: Safety Notices

    User Guide www.bull.com Safety Notices Caution To reduce the risk of electric shock which could cause personal injury, follow all the safety notices. Symbols are shown in your documentation and on your equipment to indicate safety hazards. Regulatory Information European Notice...

  • Page 15: Usa And Canada Notice

    User Guide www.bull.com USA and Canada Notice Products with UL marking comply with the following UL standards: ■ UL 1950 (3rd edition 1998) Products with FCC marking comply with the following FCC standards ■ FCC part 15 The model type/ref. used for UL and FCC certification can be found on the regulatory labels stuck on your system.

  • Page 16: Power Supply And Cables

    User Guide www.bull.com Power Supply and Cables Power Supply ■ The DC push-button on/off switch on the front panel does not turn off the system AC power. +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet.

  • Page 17: Laser Compliance Statement

    User Guide www.bull.com Laser Compliance Statement The optical devices are tested and certified to be compliant with International Electro- technical Commission IEC60825-1 and European EN60825-1 standards for Class 1 laser products. Class 1 laser products are not considered hazardous. The optical devices are designed such that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions.

  • Page 18: System Features

    User Guide www.bull.com System Features This system is a highly flexible and reliable server designed to offer the highest levels of performance for the price range. Its main features are: ■ The Intel® 3210 chipset. ■ The Intel® processor, either an Intel ®...

  • Page 19: Related Documents

    User Guide www.bull.com Related Documents In the ExpressBuilder disc in which you found this User’s Guide, you can also find several other documents relevant to your system, options and accessories. Some printed documents may also have been shipped with your system.

  • Page 20: Novascale T810 E1 System Chassis Features

    User Guide www.bull.com NovaScale T810 E1 System Chassis Features Front View The following figure shows the location of the front system features Front View Detail Figure 1: Front View 5.25-inch bays Front door Four 5.25-inch bays, one of which may include a Open the front door to access the headphone DVD-ROM drive or DVD Writer drive.

  • Page 21: Novascale T810 E1 Rear View

    User Guide www.bull.com NovaScale T810 E1 Rear View Figure 2: Rear View AC power connector Connect the power cord to this socket. Power switch Key lock Security feature that allows you to open the right side door. Connectors “Motherboard” on page 34...

  • Page 22: Novascale T810 E1 Status Indicators

    User Guide www.bull.com NovaScale T810 E1 Status Indicators This section explains the indication and meanings of the server lamps. Power Lamp ■ Lights green to indicate normal operation with the server powered on. ■ Remains off when the server is powered off.

  • Page 23: Novascale T810 E1 Internal View

    User Guide www.bull.com NovaScale T810 E1 Internal View Figure 3: Internal View Power supply slot Motherboard 5.25-inch devices slots 3.5-inch devices slot Hard disk drives slots...

  • Page 24: Novascale R410 E1 System Chassis Features

    User Guide www.bull.com NovaScale R410 E1 System Chassis Features Front View The following figure shows the location of the front system features. Figure 4: Front View (with Front Bezel) A: Key Lock Figure 5: Front View (without Front Bezel) A: Control Panel...
  • Page 25 User Guide www.bull.com Figure 6: Control Panel (Front View detail) 1. USB Port. One Universal Serial Bus (USB) port allows you to connect USB-equipped peripheral devices such as printers. 2. Power button. Press this switch to turn on/off the power. Refer to the ‘Powering On your System’, ‘Powering Off your System’...

  • Page 26: Novascale R410 E1 Rear View

    User Guide www.bull.com NovaScale R410 E1 Rear View Figure 7: Rear View AC power connector Connect the power cord to this socket. Mouse Port Connect the mouse included with the system. Serial Port A Connect any peripheral with a serial interface.

  • Page 27: Novascale R410 E1 Internal View

    User Guide www.bull.com NovaScale R410 E1 Internal View Figure 8: Internal View Rack Handles (two) System Memory DIMM Sockets PCI Cooling Fan System Blower Fans (two) Processor Air Duct Hard Drive Brackets (two) PCI Add-in Card Bracket Control Panel Processor and Heat Sink...

  • Page 28: Novascale T830 E1 System Chassis Features

    User Guide www.bull.com NovaScale T830 E1 System Chassis Features Front View with Front Bezel The following figure shows the location of the front system features Figure 9: Front View 5.25-inch bays Front panel Two 5.25-inch bays, one of which may include a “Front Panel”...

  • Page 29: Front View Without Front Bezel

    User Guide www.bull.com Front View without Front Bezel Figure 10: Front view without front bezel 5.25-inch bays 3.5-inch bay Two 5.25-inch bays, one of which may include a One 3.5-inch bay, that may be fitted with a tape backup unit, CD-ROM drive, DVD-ROM floppy disk drive (optional).

  • Page 30: Novascale T830 E1 Rear View

    User Guide www.bull.com NovaScale T830 E1 Rear View TP00880 Figure 11: Rear View Power supply bay Depending on your configuration, it is fitted with a fixed power supply (shown in the picture), or one with hot-swappable power modules. AC power connector Connect the power cord to this socket.

  • Page 31: Front Panel

    User Guide www.bull.com NovaScale T830 E1 Status Indicators This section explains the indication and meanings of the system lamps located on the front and back panels of your system. Front Panel TP02346 Figure 12: Front panel (front view detail) Power/Sleep LED...
  • Page 32 User Guide www.bull.com Back Panel Network Interface Card (NIC) Ports Activity Lamps Refer to the back panel description for more details. See “Back Panel Connectors” on page Power Supply LEDs (Hot-Swap Power Supply Only) Please refer to “Power Supply LEDs” on page 109 for more information.

  • Page 33: Novascale T830 E1 Internal View

    User Guide www.bull.com NovaScale T830 E1 Internal View Figure 13: Internal View Tool-less Device Bay Locks 5.25-in Device Bays 3.5-in Device Bay Hard Disk Drive Bay Drive Cage Retention Mechanism PCI Add-in Card Guide Power Supply Fan Duct / System Fan Assembly...

  • Page 34: Motherboard

    User Guide www.bull.com Motherboard Motherboard Layout Figure 14: Motherboard Layout...
  • Page 35 User Guide www.bull.com Connecting the LSI 8708EM2 SAS/SATA RAID Controller (if applicable) If you purchased the LSI 8708EM2 separately, we recommend you also connect the included LED cable to the motherboard. This will ensure that the HDD access LED on the Front Panel lights when there is hard disk drive access.

  • Page 36: Motherboard Jumpers

    User Guide www.bull.com Motherboard Jumpers Figure 17: Motherboard Jumpers Table 1: Motherboard Jumpers Description Jumper Name Jumper Purpose RCRY MODE In the normal position (pins 1-2), allows normal system operation with correct BIOS settings. The system will POST normally. Remove the jumper to recover from a corrupted BIOS. A bootable media with a valid BIOS ROM required.
  • Page 37 User Guide www.bull.com Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system and disconnect the AC power.
  • Page 38 User Guide www.bull.com ■ J1C2 = IBMC Boot Block Write Protection Jumper Position: 1-2: Unprotect 2-3: Protected (Default)

  • Page 39: Back Panel Connectors

    User Guide www.bull.com Back Panel Connectors Figure 18: Back Panel Connectors Table 3: Back Panel Connectors A: Mouse B: Serial Port A C: NIC 2 (10/100/1000 Mb) D: NIC 1 (10/100/1000 Mb) E: USB 0-1 F: Video G: Keyboard H: Diagnostic LEDs The NIC (Network Interface Card) LEDs at the right and left of each NIC provide the following information.

  • Page 40: Memory Configuration

    User Guide www.bull.com Memory Configuration The server board provides four DIMM sockets across two channels, Channel A and Channel B. - Channel A consists of DIMM sockets A1 and A2. - Channel B consists of DIMM sockets B1 and B2.

  • Page 41: Bmc Controller

    User Guide www.bull.com BMC Controller The Integrated Baseboard Management Controller (iBMC) is a highly integrated single-chip solution, which contains the following integrated subsystems and features. Server Class Super I/O functionality includes - Keyboard style/BT interface for BMC support - Two Fully Functional Serial Ports, compatible with the 16C550...
  • Page 42 User Guide www.bull.com - Three Diode Inputs for Temperature measurements - Eight Fan Tach Inputs - Four Pulse Width Modulators (PWM) - Chassis Intrusion Logic with battery backed general purpose register - LED support with programmable blink rate control - Programmable IO Port snooping, can be used to snoop on Port 80h...

  • Page 43: Standard Features

    User Guide www.bull.com Standard Features Processor The system board can accommodate one of the following: ® ® - an Intel Pentium dual-core processor, ® ® - a Dual-Core Intel Xeon processor, ® ® - or a Quad-Core Intel Xeon processor.

  • Page 44: Acpi

    User Guide www.bull.com ■ LSI RAID ROM - RAID0, RAID1 and RAID10 support. - For Linux applications. - Set-up with the Intel Embedded RAID configuration utility. Refer to “RAID Configuration using the Intel® Embedded Server RAID BIOS Configuration Utility” on page 125.

  • Page 45: Novascale T810 E1 Specific Features

    User Guide www.bull.com NovaScale T810 E1 Specific Features Power Supply The system contains one auto-sensing 400-watt power supply at an operating frequency of 50/60 Hz. The power supply is designed to comply with existing emission standards and provide sufficient power for a fully loaded system configuration.

  • Page 46: Novascale R410 E1 Specific Features

    User Guide www.bull.com NovaScale R410 E1 Specific Features Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ■ One slimline 5.25-inch file bay for the installation of an optical drive.

  • Page 47: Novascale T830 E1 Specific Features

    User Guide www.bull.com NovaScale T830 E1 Specific Features Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ■ Two 5.25-inch file bays for installing half-height 5.25-inch peripheral devices such as optional tape drives (An optical drive is factory-installed).

  • Page 48: Optional Features

    User Guide www.bull.com Optional Features You will find hereafter information about the optional components that may be installed in your system. This is not an exhaustive list, some options may not be available any more, others may have been added.

  • Page 49: Dvd-Rom Drive

    User Guide www.bull.com DVD-ROM Drive Features ■ DVD read speed: 16X max ■ SMART-X Smart Monitoring & Adjusting Read-speed Technology for eXtraction ■ ABS® (Auto Balance System) mechanism to reduce vibration & noise while high speed rotating ■ Plug & Play with emergency manual eject ■...

  • Page 50: Dvd Writer Combination Drive

    User Guide www.bull.com DVD Writer Combination Drive Features ■ ATAPI / E-IDE Half-Height internal DVD+R / DVD+RW / DVD-R / DVD-RW / DVD+R DL / DVD-R DL / DVD-ROM / CD-R / CD-RW / CD-ROM combination drive. ■ Support Double Layer DVD +/- DL Recording Function.

  • Page 51: Dat72 Tape Backup Unit (Usb)

    User Guide www.bull.com DAT72 Tape Backup Unit (USB) Please refer to the documentation on the Tape Online CD for more information.

  • Page 52: Dlt-V4 Tape Backup Unit (Sata)

    User Guide www.bull.com DLT-V4 Tape Backup Unit (SATA) Note: The DLT-V4 is plugged on a PCI SATA controller card. Do not plug it directly on the motherboard. Please refer to the documentation on the Tape Online CD for more information.

  • Page 53: Dat160 Tape Backup Unit (Usb)

    User Guide www.bull.com DAT160 Tape Backup Unit (USB) Please refer to the documentation on the Tape Online CD for more information.

  • Page 54: Govault Backup Unit (Sata)

    User Guide www.bull.com GoVault Backup Unit (SATA) Please refer to the documentation on the Tape Online CD for more information.

  • Page 55: Sas Hard Disk Drive

    User Guide www.bull.com SAS Hard Disk Drive ■ Capacity: 73GB minimum ■ 15000 RPM ■ RAID support...

  • Page 56: S-Ata Hard Disk Drive

    User Guide www.bull.com S-ATA Hard Disk Drive ■ SATA II specification. ■ Capacity: 80GB minimum ■ 7200 or 10k rpm ■ RAID support...

  • Page 57: Adaptec Scsi Card 29320Lpe

    User Guide www.bull.com Adaptec SCSI Card 29320LPE This card is a PCIe x1 Ultra320 SCSI controller that is ideal as a SCSI tape drive connection solution thanks to its unparalleled PCIe connectivity, and the reliability and stability of a single-channel I/O interface.

  • Page 58: Lsi 8708Em2 Sas/Sata Raid Controller

    User Guide www.bull.com LSI 8708EM2 SAS/SATA RAID Controller Features ■ 8 SAS/SATA compatible ports ■ Optional battery backup module ■ Optional RAID5/6 key activation ■ Connect up to 16 intermixed SAS and SATA devices within the same array ■ Auto-resume on array rebuild ■...

  • Page 59: Setting Up Your System

    User Guide www.bull.com Setting Up Your System This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.

  • Page 60: Unpacking The System

    User Guide www.bull.com Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. Remove the contents of the containers, and keep the cartons and the packing materials.

  • Page 61: Setting Up Your Server (Rack)

    User Guide www.bull.com Setting Up Your Server (Rack) Setup Flow. Selecting t Select a suitable site for the server. Assemble the 19-inch rack assembly. Unpack the server and accessories from the shipping carton box. Install the server into the rack assembly.

  • Page 62: Selecting Server Site

    User Guide www.bull.com Selecting Server Site To use the server, install it in a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your sales agent for more information about setting up the rack.
  • Page 63 User Guide www.bull.com ■ Place where a carpet that is not anti-static is laid. ■ Place where some objects may fall on the rack ■ Place near a device generating intense magnetic fields (such as a TV, radio, broadcast/communication antenna, power transmission wire, and electromagnetic crane) is placed.

  • Page 64: Novascale T810 E1 Rack Installation Kit Assembly

    User Guide www.bull.com NovaScale T810 E1 Rack Installation Kit Assembly This section provides the assembly instructions for mounting the server into a standard 19-inch rack cabinet. Note: The server shown in the pictures may be slightly different from your server system.
  • Page 65 User Guide www.bull.com 6 (minimum) washers, to be used with the 6 self-tapping screws ("Figure 21: Self-tap- ping screws") Figure 22: Washers for the self-tapping screws 8 (minimum) flange head screws (M5x12) used to fix the support rail assemblies to...

  • Page 66: Before You Begin

    User Guide www.bull.com 2 Handles (A) 4 Handles fixing screws (B) 1 Hex key for frame grub- screws (C) Figure 26: Handles (A), screws (B) and hex key (C) If some of the parts listed above are missing or if the hardware is damaged, notify your server representative.

  • Page 67: Static Precautions

    User Guide www.bull.com ■ Do not disconnect or remove parts other than those specified in the procedure. ■ Do not touch I/O connector pins. ■ All screws are Phillips-head, unless otherwise specified. ■ On completion of any assembly or reassembly, perform a power-on test. If a fault occurs, verify that the assembly or reassembly was performed correctly.

  • Page 68: Assembling The Front And Rear Parts Of Support Rails

    User Guide www.bull.com server power cord is plugged into an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself. If server power cords are plugged into wall AC outlets, the safety grounding conductor in each power cord provides proper grounding only for the server.

  • Page 69: Installing The Support Rails

    User Guide www.bull.com 2. Adjust the total length to fit the distance between the front and rear vertical rails of the rack before securing the screws. Figure 29: Right support rail front and rear parts, fixing screws and washers 3. Assemble the left support rail the same way.

  • Page 70: Attaching The Handles To The Rack Mounting Frame

    User Guide www.bull.com Position the caged nut on the inside of the front vertical mounting rails. Hook the side lip of a caged nut into the square hole in the rail. Push the other side lip of the caged nut into the square hole in the rail until it is secured.
  • Page 71 User Guide www.bull.com 3. Install the rack mounting frame (A) on the server (B) as shown in the figure below. Figure 32: Installing the rack mounting frame on the server 4. Slide the rack mounting frame on the server until the front of the server protrude a little from the frame.

  • Page 72: Installing The Server In The Rack Cabinet

    User Guide www.bull.com Installing the Server in the Rack Cabinet Warning The system can weigh up to 23.5 kg. If it contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have at least one person help you lift or move the system.

  • Page 73: Novascale R410 E1 Rack Installation Kit Assembly

    User Guide www.bull.com NovaScale R410 E1 Rack Installation Kit Assembly This section provides the assembly instructions for mounting the server into a standard 19-inch rack cabinet. Two rack-mount kits are available for your server: - Rack-mount kit with short rails (standard).

  • Page 74: Inserting A System Into A Rack

    User Guide www.bull.com Inserting a System into a Rack Before you begin, select an appropriate location in your rack cabinet for the rack- mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet. Note: When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components.
  • Page 75 User Guide www.bull.com Caution Temperature: The operating temperature of the server, when installed in an equipment rack, must not go below 5 °C or rise above 35 °C. Extreme fluctuations in temperature can cause a variety of problems in your server.

  • Page 76: Installing And Removing The Rack Handles

    User Guide www.bull.com Installing and Removing the Rack Handles Installing the Rack Handles 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134).

  • Page 77: Installing A Rack Mount Kit With The Basic Rails

    User Guide www.bull.com Installing a Rack Mount Kit with the Basic Rails Kit Contents Each rack mount kit contains the following: - Outer rail slide assembly (2) - letter “A” on the picture below. - Inner rail slide (2) - letter “B” on the picture below.
  • Page 78 User Guide www.bull.com Assembly 1. Power down the server and unplug all peripheral devices and the AC power cable. 2. Remove the inner rail from the rail assembly. Extend the inner rail until it locks (letter “A”). Depress the spring safety lock to release the inner rail (letter “B”).
  • Page 79 User Guide www.bull.com 4. Determine the position in which you wish to install the system into the rack. 5. Attach the outer rail slides to the vertical mounting rails using: - two #10-32 x 1/2 screws at the front mounting rails, - two M5 screws and one washerplate (it only fits one way) at the rear mounting rails.
  • Page 80 User Guide www.bull.com 6. Attach the inner rails to the server chassis sidewalls Insert the inner rails over the server chassis sidewall studs (letter “A”). Slide the inner rails toward the front of the server chassis (letter “B”). Secure the inner rails with one #6-32 x 1/4 screw for each rail (letter “C”)
  • Page 81 User Guide www.bull.com 7. Install the server chassis into the rack. Align the inner rails (attached to the server chassis) with the outer rail assemblies (attached to the rack). See letter “A”. Note: The inner slides must be positioned all the way forward in the rails to ensure proper installation of the server.
  • Page 82 User Guide www.bull.com Depress the two safety locks -one on each side- (letter “A”). Slide the server chassis all the way into the rack (letter “B”). Use the rack screws (#10-32 x 3/4) to secure the chassis and rack handles into the rack (letter “C”).

  • Page 83: Installing A Rack Mount Kit With Sliding Rails (Option)

    User Guide www.bull.com Installing a Rack Mount Kit with Sliding Rails (option) Kit Contents Each rack mount kit contains the following: - Slide rail assemblies (2) Figure 46: Slide Rail Description A: Front multi-pin adapter and bracket B: Component release lever...
  • Page 84 User Guide www.bull.com - Spacer block (1) Figure 48: Spacer Block - Screws (not used) Figure 49: Screws - Extensions 2 x 2 (not used) Figure 50: Extensions...
  • Page 85 User Guide www.bull.com Assembly 1. Power down the server and unplug all peripheral devices and the AC power cable. 2. Set the multi-pin adapter for the rack-type. Figure 51: Front Multi-Pin Adapter and Bracket (set with square pins) The multi-pin adapters allow the slide rails to be used in racks that have square or round mounting holes.
  • Page 86 User Guide www.bull.com Rotate the swivel lock to the “up” position (letter “A”). Press the mounting pins together, and then pull completely out the multi-pin adapter from the multi-pin bracket (letter “B”). Figure 52: Changing the Adapter Pins Set Install the multi-pin adapter with the round pins facing out. Press the pins together while inserting the adapter into the bracket.
  • Page 87 User Guide www.bull.com Figure 53: Attaching the Extension to the Rail A: Multi-pin adapter B: Bracket with square holes C: Bracket with round holes Press together the round pins of the multi-pin adapter and insert the bracket with the square holes on the round pins.
  • Page 88 User Guide www.bull.com 11. Repeat steps 5 through 10 for the right slide rail, ensuring that it is parallel and level with the left slide rail. 12. If you wish to install a cable arm, follow the instructions in “Installing a Cable Arm (with Sliding Rails Only)”...

  • Page 89: Installing A Cable Arm (With Sliding Rails Only)

    User Guide www.bull.com Installing a Cable Arm (with Sliding Rails Only) Description The cable arm pivots at its rear mounting position, and slides along its front mounting position with the sliding rail track. Figure 55: Cable Arm Description A: Rear (pivoting) end...
  • Page 90 User Guide www.bull.com Installation Requirements The cable arm can be installed either on the left sliding rail, or on the right sliding rail (the mounting tabs on either end are identical). Regardless of the selected position, the cable arm must be oriented as shown below to properly function.
  • Page 91 User Guide www.bull.com Installation 1. Pull the slide rails out to the fully extended (locked) position. 2. Loosely position the cable arm in the mounting position, noting the placement requirements specified above. 3. Install the spacer block (letter “B”) in mounting position at the end of the cable arm chosen to be the rear (pivoting) end.
  • Page 92 User Guide www.bull.com 4. Attach the cable arm (along with the spacer block) to the rear of the sliding rail using the captive thumbscrews (letter “A” on Figure 57). 5. Open the locking clips on the anti-sag bar slider on both slide rails by lifting the silver tab.
  • Page 93 User Guide www.bull.com 10. Place and secure the cabling within the cable arm. Install the sytem in the slide rails, as described in steps 13 to 16 of “Installing a Rack Mount Kit with Sliding Rails (option)” on page and fully extend the slide rails until they lock.

  • Page 94: Novascale T830 E1 Rack Installation Kit Assembly

    User Guide www.bull.com NovaScale T830 E1 Rack Installation Kit Assembly This section provides the assembly instructions for mounting the server into a standard 19-inch rack cabinet. Unpacking the Rack Installation Kit Although the rack installation kit is inspected and carefully packaged at the factory, damage may occur during shipping.
  • Page 95 User Guide www.bull.com 6 (minimum) washers, to be used with the 6 self-tapping screws ("Figure 61: Self-tap- ping screws") Figure 62: Washers for the self-tapping screws 8 flange head screws (M5x12) used to fix the support rail assemblies to the rack...
  • Page 96 User Guide www.bull.com 2 Washers for the M5x16 screws Figure 68: Washers 2 Caged nuts, to be used with the screws ("Figure 67: M5x16 screws" ) and washers ("Figure Washers") to fix the filler to the mounting rails Figure 69: Caged nuts If some of the parts listed above are missing or if the hardware is damaged, notify your server representative.

  • Page 97: Before You Begin

    User Guide www.bull.com Additional Parts for Future Use 8 (minimum) screws (TCB Figure 70: Screws 8 (minimum) washers Figure 71: Washers Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. Warning Be sure that power to the system is turned off and unplugged.

  • Page 98: Assembly

    User Guide www.bull.com Assembly The following subsection describes how to assemble your rack-mount server into a standard 19-inch rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.

  • Page 99: Assembling The Front And Rear Parts Of Support Rails

    User Guide www.bull.com provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it. Caution Temperature: The operating temperature of the server, when installed in an equipment rack, must not go below 5 °C or rise above 35 °C.

  • Page 100: Installing The Support Rails

    User Guide www.bull.com 2. Adjust the total length to fit the distance between the front and rear vertical rails of the rack before securing the screws. Figure 72: Right support rail front and rear parts 3. Assemble the left support rail the same way.

  • Page 101: Installing The Filler On The Server

    User Guide www.bull.com ■ Push the other side lip of the caged nut into the square hole in the rail until it is secured. Figure 74: Inserting a caged nut 4. Repeat steps 1 to 3 for the left support rail.

  • Page 102: Installing The Server In The Rack Cabinet

    User Guide www.bull.com Installing the Server in the Rack Cabinet Warning The system can weigh up to 23.5 kg. If it contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have at least one person help you lift or move the system.

  • Page 103: Setting Up Your System (Tower)

    User Guide www.bull.com Setting Up Your System (Tower) This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Setup Flow. Select a suitable site for the system. Unpack the system and accessories from the shipping carton box.

  • Page 104: Selecting System Site

    User Guide www.bull.com Selecting System Site Warning Observe the following instructions to use the system safely. Failure to follow these instructions may result in death or serious personal injury. “General Safety Information” on page 134 for details. ■ Do not use the system in any unapproved place.

  • Page 105: Making Connections

    User Guide www.bull.com Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution Damage to the system may result if the keyboard/ mouse cable (other than USB) is inserted or removed when power is applied to the system.

  • Page 106: Novascale T810 E1 Power Supply

    User Guide www.bull.com NovaScale T810 E1 Power Supply Connecting the Power Cord Plug the female end of the AC power cord shipped with your system into the input receptacle on the rear of the power supply shipped with your system.

  • Page 107: Novascale R410 E1 Power Supply

    User Guide www.bull.com NovaScale R410 E1 Power Supply Connecting the Power Cord Plug the female end of the AC power cord shipped with your system into the input receptacle on the rear of the power supply shipped with your system.

  • Page 108: Novascale T830 E1 Power Supply

    User Guide www.bull.com NovaScale T830 E1 Power Supply Depending on your configuration, your system features one of the power supplies described below: ■ A hot-swappable power supply fitted with one or two power supply modules (implying redundancy features). ■ A fixed power supply.

  • Page 109: Hot-Swappable Power Supply Features

    User Guide www.bull.com Hot-Swappable Power Supply Features This hot-swappable power supply consists of two independent modules. It can function properly with only one module. However, if two modules are fitted, if one of the power modules should fail, the other one will supply power to the system until you can change the failed module.
  • Page 110 User Guide www.bull.com Hot-Swapping a Power Module Warning Hazardous voltage, current, and energy levels are present inside the power supply. There are no user-serviceable parts inside it; servicing of the power supply should be done only by technically qualified personnel.

  • Page 111: Using The System

    User Guide www.bull.com Using the System The following sections describe how to use this system properly and safely, including an explanation of the system power on/off sequences, what the POST program checks in the system, and how to perform a forced power shutdown.

  • Page 112: Powering On Your System

    User Guide www.bull.com Powering On your System Caution Never turn off the system before the characters following the Boot-BIOS logo are displayed on the screen. Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and that their power cords are connected.
  • Page 113 User Guide www.bull.com Caution Always allow the POST to complete before powering down your system. If you have problems powering on your system, see “Solving Problems” on page 263. If an operating system was factory-installed on your system, you can start using it.

  • Page 114: Powering Off Your System

    User Guide www.bull.com Powering Off your System To turn the system power off: 1. Shutdown the operating system (OS). In most cases, this will shut down the system after a few seconds (the POWER lam turns off). This is called a software power-off.

  • Page 115: Forcing A Power Shutdown

    User Guide www.bull.com Forcing a Power Shutdown A forced power shutdown can be used when performing a soft power-off or pressing the power on/off switch does not power off the system. To perform a forced power shutdown, press on the power on/off switch located on the front panel of the system for at least 4 seconds to force the system power off.

  • Page 116: Resetting The System

    User Guide www.bull.com Resetting the System There are two ways to reset the system. Caution Resetting the system clears the DIMM memory and the data in process. To reset the system when it is not frozen, make sure that no processing is in progress.

  • Page 117: Configuring Your System

    User Guide www.bull.com Configuring Your System Configuration and setup utilities are used to change your system configuration. ■ RAID Configuration Utilities Depending on your configuration (SATA, SCSI, SAS, combination of these) and on your disk drive controller, one or several RAID Configuration Software Utilities may be available on your system.

  • Page 118: Configuring Raid

    User Guide www.bull.com Configuring RAID RAID Configuration Utility The RAID (Redundant Array of Inexpensive Devices) option available for your system is either a RAID controller board, a RAID chipset on the motherboard, or both (depending on your configuration) which gives your system the added security of fault tolerance.

  • Page 119: Raid Levels

    User Guide www.bull.com RAID Levels RAID Configuration Number of required hard disk drives RAID 0 RAID 1 RAID 10 RAID 5 RAID 0 and RAID 1 ■ RAID0 (striping) When a logical drive is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives.
  • Page 120 User Guide www.bull.com when set up in a mirrored logical drive. Similar to RAID 0 striping, if disk drives of different capacities are used, there will also be unused capacity on the larger drive. Warning ■ RAID1 reads or writes data to/from the several hard disk drives at the same time.
  • Page 121 User Guide www.bull.com ■ RAID 5 RAID level 5 organizes data across the disk drives of the logical drive, and distributes parity information across the disk drives along with the data blocks. This organization allows increased performance by accessing multiple disk drives simultaneously for each operation, as well as fault tolerance by providing parity data.

  • Page 122: Raid Configuration Using Intel Matrix Storage Manager

    User Guide www.bull.com RAID Configuration using Intel Matrix Storage Manager Description The Intel Matrix Storage Manager software provides the following features: ■ Serial ATA RAID driver providing high performance RAID 0, fault-tolerant RAID 1, high capacity & fault-tolerant RAID 5, high performance & fault-tolerant RAID 10, and matrix RAID for the benefits of two RAID volumes on a single array.

  • Page 123: Deleting A Raid Volume

    User Guide www.bull.com 2. Type in a volume name and press Enter, or simply press Enter to accept the default name. 3. Select the RAID level by scrolling through the available values (RAID 0, RAID 1, RAID 5, RAID 10) by using the arrows keys.

  • Page 124: Resetting Disks To Non-Raid

    User Guide www.bull.com Resetting Disks to Non-RAID Note: Possible reasons to ‘Reset Disks to Non-RAID’ could include issues such as incompatible RAID configurations, a failed volume or a failed member of a RAID 0 volume. Warning All data on the RAID drives and any internal RAID structures will be lost unless the drives are members of a RAID 1 volume.

  • Page 125: Raid Configuration Using The Intel® Embedded Server Raid Bios Configuration Utility

    User Guide www.bull.com RAID Configuration using the Intel® Embedded Server RAID BIOS Configuration Utility Description The Intel® Embedded Server RAID BIOS Configuration utility allows a user to: ■ Create, add, modify, and clear logical drive configurations. ■ Initialize or rebuild the configured drives.

  • Page 126: Raid Configuration Using The Megaraid Configuration Utility

    User Guide www.bull.com RAID Configuration using the MegaRAID Configuration Utility Use this utility to set up the RAID configuration of your hard disk drives. Notes: For more information, refer to the specific documentation included on the ExpressBuilder DVD-ROM.

  • Page 127: Raid Configuration Using The Universal Raid Utility

    User Guide www.bull.com RAID Configuration using the Universal RAID Utility Use this utility to set up the RAID configuration of your hard disk drives. Notes: For more information, refer to the specific documentation included on the ExpressBuilder DVD-ROM.

  • Page 128: Configuring The Bmc

    User Guide www.bull.com Configuring the BMC Overview The servers’ Integrated Baseboard Management Controller (iBMC) provides the ability for IPMI-based management systems to monitor and retrieve information from the server ‘Out-Of-Band’, independent of whether any operating system is running. To permit management systems to do this it is necessary to configure the BMC with an IP address and user credentials.

  • Page 129: Syscfg

    User Guide www.bull.com SYSCFG The SYSCFG command-line utility is used to configure the IP address and user credentials of the BMC. Although Windows and Linux versions of this utility are provided, their command syntax is the same. Refer to the System Configuration Utility User Guide found on the ExpressBuilder DVD for further details of each command.
  • Page 130 User Guide www.bull.com IP address syscfg /le 1 static <IP-address> <subnet mask> Exemple : syscfg /le 1 static 192.168.1.10 255.255.255.0 Default Gateway Syntax:syscfg /lgi <gateway-IP-address> Example: syscfg /lgi 192.168.1.254 Note: The BMC may not work correctly if it does not have a...
  • Page 131 User Guide www.bull.com To confirm the LAN configuration details, use the following command: C:\BMC\SysCfg>syscfg /d lan 1 LAN Configuration Settings: --------------------------- LAN Channel Selected: 1 LAN Alert Destination Index Selected: None. LAN Alert Configuration will not be displayed. IP Address Source: Static BMC Host IP Address: 192.168.1.10...
  • Page 132 User Guide www.bull.com User Details Five users can be defined within the BMC. By default, these users are configured as follows: User # User Name Status Disabled Anonymous User root Enabled test1 Disabled test2 Disabled test3 Disabled To view the configuration of a particular user, use the following command: Syntax:syscfg /d user <user#>...
  • Page 133 User Guide www.bull.com User Name and password To change the name and password of a user, run the following command: Syntax:syscfg /user <user#> <new-name> <new password> Example: syscfg /user 5 bmcuser bmcpassword Enable User Ensure that the user is enabled: Syntax:syscfg /ue <user#>...

  • Page 134: Upgrading Your System

    User Guide www.bull.com Upgrading Your System General Safety Information Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. +5vdc is present on the system board whenever the AC power cord connects the system to an AC outlet.

  • Page 135: Static Precautions

    User Guide www.bull.com Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can ensure some ESD protection by wearing an anti-static wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.

  • Page 136: Cabling Sata Devices

    User Guide www.bull.com Cabling SATA Devices The S-ATA Cable Your system comes equipped with several S-ATA cables. Both connectors go either to a drive or to the motherboard. Figure 79: S-ATA Cable Note: The color of the S-ATA cable and connectors may differ from the color of the cable shown in the picture.

  • Page 137: Cabling A S-Ata Drive

    User Guide www.bull.com Cabling a S-ATA Drive All storage devices require power and DATA cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to a drive. 1. Connect the S-ATA cable connector to the matching pins on the storage device.

  • Page 138: Cabling Sas Devices

    User Guide www.bull.com Cabling SAS Devices The SAS Cable Your system comes equipped with one of the following SAS cables, depending on the hard disk drives controller you have selected. Note: The color of the SAS cable may differ from the color of the cable shown in the picture.
  • Page 139 User Guide www.bull.com Figure 84: SAS Cable (1 to 4) A: Backplane connector B: Motherboard connectors Figure 85: SAS Data and Power Cable (1 to 4) A: Additional SAS controller (such as the LSI 8708EM2) connector B: Hard disk drive connector...

  • Page 140: Interrupt Requests

    User Guide www.bull.com Interrupt Requests The factory-set interrupt requests (IRQs) are listed below. Find an appropriate one to install an optional device. Table 7: Interrupt Requests Standard Function Interrupt INTR Processor interrupt NMI to processor IRQ0 System timer IRQ1 Keyboard interrupt...

  • Page 141: Novascale T810 E1 Upgrade

    User Guide www.bull.com NovaScale T810 E1 Upgrade Removing or Installing the Right Side Door The right side door provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5-inch bays. Removing the Right Side Door 1.

  • Page 142: Replacing The Right Side Door

    User Guide www.bull.com Replacing the Right Side Door Avoid damaging your system - before replacing the right side door, make sure no cables or other devices protrude from the chassis. Note: If you have previously removed the front panel, be sure to fasten it securely to the chassis before restoring the cover.

  • Page 143: Removing And Replacing The Front Panel

    User Guide www.bull.com Removing and Replacing the Front Panel Removing the Front Panel 1. Remove the right side door. See “Removing the Right Side Door” on page 141 2. Locate the front panel release latches (A) and gently pull them to release the left side of the front panel.

  • Page 144: Installing Or Removing A 5.25-Inch Device

    User Guide www.bull.com Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install a CD-ROM, DVD-ROM, COMBO DVD-ROM CD-RW or DVD+R9 Drive, tape backup unit, or other 5-25 inch devices in the additional 5.25-inch bay. See the installation instructions included with those items for specific installation information.

  • Page 145: Removing A 5.25-Inch Device

    User Guide www.bull.com Removing a 5.25-inch device 1. Remove the right side door. See “Removing the Right Side Door” on page 141. 2. Remove the front panel. See “Removing the Front Panel” on page 143. 3. Unconnect the cable(s) from the 5.25-inch device.

  • Page 146: Installing Or Removing A 3.5-Inch Floppy Disk Drive

    User Guide www.bull.com Installing or Removing a 3.5-inch Floppy Disk Drive Removing a 3.5-inch Floppy Disk Drive 1. Remove the right side door. See “Removing the Right Side Door” on page 141. 2. Remove the front panel. See “Removing the Front Panel” on page 143.

  • Page 147: Installing Or Removing Hard Disk Drives

    User Guide www.bull.com Installing or Removing Hard Disk Drives Removing a Hard Disk Drive 1. Remove the right side door. See “Removing the Right Side Door” on page 141. 2. Loosen the screw (A) securing the HDD bracket and the 3.5/5.25-inch bracket together.

  • Page 148: Installing A Hard Disk Drive

    User Guide www.bull.com 5. Both holding the HDD bracket and pressing down the latch, gently slide the HDD bracket out of the chassis. Figure 92: Sliding the HDD Bracket out 6. The hard disk drive is secured to the bracket with 3 screws located on both sides of the hard disk drive.
  • Page 149 User Guide www.bull.com 5. Locate the HDD bracket latch (B). Figure 93: HDD Bracket Screw and Latch Caution Be careful when working around the cables connected to the already installed drives. If necessary disconnect these cables, but be sure to note which device each cable or power lead was attached to.

  • Page 150: Installing And Removing An Expansion Card

    User Guide www.bull.com Installing and Removing an Expansion Card Your computer's motherboard features several expansion slots that can accommodate accessory expansion cards, such as a SCSI board or a RAID board. Specific Recommendations RAID Controller Take the following into consideration when installing either a S-ATA Disk array controller or a SCSI Disk array controller.
  • Page 151 User Guide www.bull.com ■ Plug the graphics cards onto a specific power connector on the motherboard. “Motherboard” on page 34. Caution Failure to specifically power 75W or greater add-in cards may damage both the motherboard and the add-in cards.

  • Page 152: Installing An Expansion Card

    User Guide www.bull.com Installing an Expansion Card 1. Remove the computer right side door. See “Removing the Right Side Door” on page 141. 2. Locate the add-on card holder near the slot you mean to fit with an expansion card.

  • Page 153: Removing An Expansion Card From Your System

    User Guide www.bull.com Removing an Expansion Card from Your System 1. Remove the computer right side door. See “Removing the Right Side Door” on page 141. 2. Locate the add-on card holder near the slot from which you mean to remove an expansion card.

  • Page 154: Upgrading Microprocessor

    User Guide www.bull.com Upgrading Microprocessor Your system is fitted with a processor installed in a socket LGA 775. Removing a Processor 1. Open the server chassis. 2. If your chassis is a tower chassis, lay the unit on its left side, the instructions will be easier to follow.

  • Page 155: Installing A Cpu

    User Guide www.bull.com 6. Grasp the processor (use your index to hold the load plate side, and your thumb to hold the lever side). 7. Lift the processor straight and away. 8. Set the processor immediately in its protective cover.
  • Page 156 User Guide www.bull.com Caution Do not tilt the processor or shift it into place, doing so may dam- age the sensitive contacts. 5. Check that the orientation notches and the connection 1 indicator are properly fitted to the socket body.

  • Page 157: Upgrading Random Access Memory (Ram)

    User Guide www.bull.com Upgrading Random Access Memory (RAM) Recommended Memory Configuration Refer to “Memory Configuration” on page 40 for more information. Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the relevant following procedure.
  • Page 158 User Guide www.bull.com 2. Remove the front panel. See “Removing the Front Panel” on page 143. 3. Locate the memory upgrade sockets on the motherboard. DIMM 1A DIMM 2B Socket Socket DIMM 2A DIMM 1B Socket Socket AF002309 Figure 101: Upgrading the Memory 4.

  • Page 159: Replacing The Battery

    User Guide www.bull.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identically rated battery from the same manufacturer. Replace the battery as described below:...

  • Page 160: Novascale R410 E1 Upgrade

    User Guide www.bull.com NovaScale R410 E1 Upgrade Removing and Replacing the Front Bezel Please note that the front bezel is optional. Removing the Front Bezel 1. Follow the precautions listed in “Preparing Your System for Upgrade” on page 135. 2. Unlock the bezel.

  • Page 161: Installing The Front Bezel

    User Guide www.bull.com Installing the Front Bezel 1. At each end of the bezel, line up the center notch on the bezel with the center guide on the rack handles. 2. Push the bezel onto the front of the server until it clicks into place.

  • Page 162: Removing Or Installing The Server Cover

    User Guide www.bull.com Removing or Installing the Server Cover The server must be operated with the server cover in place to ensure proper cooling. Remove the cover to add or replace components inside of the server. None of the internal components are hot-swappable.

  • Page 163: Installing The Server Cover

    User Guide www.bull.com Installing the Server Cover 1. Place the cover over the server so that the side edges of the cover sit just inside the server sidewalls. Slide the cover forward. See letter “A” in Figure 105. 2. Tighten the screw at the rear of the server. See letter “B” in Figure 105.

  • Page 164: Removing Or Installing The Processor Duct

    User Guide www.bull.com Removing or Installing the Processor Duct Always operate your server with the processor air duct in place. The air duct is required for proper airflow within the server. Removing the Processor Air Duct 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...

  • Page 165: Installing The Processor Air Duct

    User Guide www.bull.com Installing the Processor Air Duct 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system.

  • Page 166: Installing Or Removing A 5.25-Inch Device

    User Guide www.bull.com Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install an optical disc drive, tape backup unit, or other 5.25-inch devices in the additional 5.25-inch bay.
  • Page 167 User Guide www.bull.com 6. First time installation only: Remove the knock-out by rocking it back and forth. See letter “A” in the figure below. The knock-out cannot be reinstalled. Figure 109: Removing the Knock-out from the Sheet Metal Panel 7. Attach the optical drive to the brackets using four screws.
  • Page 168 User Guide www.bull.com 8. Slide the optical drive assembly in through the front of the chassis. 9. Reinstall the screw that you removed in step 6. 10. Connect the power and data cables on the optical drive. 11. Insert the PCI cooling fan onto the mounting pegs that are located behind the optical drive bay.

  • Page 169: Removing A Slimline Optical Drive

    User Guide www.bull.com Removing a Slimline Optical Drive 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system.
  • Page 170 User Guide www.bull.com 8. Slide the optical drive out through the front of the system. See letter “D” in the figure below. Figure 113: Removing the Optical Drive 9. Remove the four screws that hold the optical drive to the brackets as shown in the figure below.
  • Page 171 User Guide www.bull.com 10. Insert the PCI cooling fan onto the mounting pegs that are located behind the optical drive bay. The fan label should face the rear of the system. Figure 115: Installing the PCI Cooling Fan 11. Optional: replace the front bezel. Refer to “Installing the Front Bezel”...

  • Page 172: Installing Or Removing Hard Disk Drives

    User Guide www.bull.com Installing or Removing Hard Disk Drives Caution The hard drives are NOT hot swappable. Before removing or replacing a hard drive, you must first take the server out of ser- vice, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 173: Installing A Hard Disk Drive

    User Guide www.bull.com Installing a Hard Disk Drive 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system.
  • Page 174 User Guide www.bull.com 6. Lift the drive carrier from the chassis. See letter “B” in the figure. Figure 117: Removing the Drive Carrier 7. Position the drive with the drive connectors facing up, as shown by the figure below. 8. Set the drive carrier over the drive, as shown by the letter “A” in the figure. The data and power connectors must be positioned so they are accessible through the cut-out, shown by letter “B”.
  • Page 175 User Guide www.bull.com 10. Set the drive assembly into place in the chassis. See letter “A” in the figure below. 11. Attach the drive assembly to the chassis with the screw that you removed in Step 6. See letter “B” in the figure below.
  • Page 176 User Guide www.bull.com ■ If a drive is installed in the HDD0 carrier, attach the middle connector on the daisy chain power cable to the HDD0 power connector. See letter “D” Figure 120. Figure 120: Connecting the Hard Drive Power and Data Cables 14.

  • Page 177: Removing A Hard Disk Drive

    User Guide www.bull.com Removing a Hard Disk Drive 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system.
  • Page 178 User Guide www.bull.com We strongly recommended you use special software or service for data erasure in order to avoid any troubles. For details on data erasure, ask your sales representative. Note: If you are installing a new drive, skip the rest of these “Installing a Hard Disk Drive”...

  • Page 179: Installing Or Removing The Motherboard

    Installing or Removing the Motherboard Warning This procedure must only be performed by a service represen- tative certified by Bull. Removing the Motherboard 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...
  • Page 180 User Guide www.bull.com 9. Remove the nine screws from the server board (see letter “A”) and lift the server board from the server (see letter “B”). Figure 123: Removing the Server Board...
  • Page 181 User Guide www.bull.com 10. Place the server board into the server as shown by letter “A” in Figure 124. 11. Attach the server board with nine screws. See letter “B” in the figure below. Figure 124: Installing the Server Board 12.

  • Page 182: Replacing The Power Supply

    Replacing the Power Supply Warning This procedure must only be performed by a service represen- tative certified by Bull. Caution The power supply is NOT hot swappable. The power supply can be replaced if it fails or if one of the fans that is integrated into it fails.
  • Page 183 User Guide www.bull.com - HDD1 power connector, if a hard drive is installed here. AF002473 Figure 125: Disconnecting Power Cables...
  • Page 184 User Guide www.bull.com 5. Remove the screw at the back of the server, next to the AC power input. Save this screw. You will re-insert it later. See letter “A” in Figure 126. 6. Lift up slightly on the front of the power supply until it clears the foot at the bottom of the chassis.
  • Page 185 User Guide www.bull.com 8. Insert the replacement power supply at an angle into the server, sliding the power connector side in first to fit it through the cut-out area at the rear of the system. See letter “A” in Figure 127.
  • Page 186 User Guide www.bull.com - Optical drive power, if an optical drive is installed. Use the end connector on the power supply. AF002476 Figure 128: Connecting Power Cables 12. Replace the server cover. Refer to “Installing the Server Cover” on page 163.

  • Page 187: Replacing The Front Panel Board

    Replacing the Front Panel Board Warning This procedure must only be performed by a service represen- tative certified by Bull. Caution The control panel is NOT hot swappable. Your server must be operated with a control panel installed. 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...
  • Page 188 User Guide www.bull.com 8. Insert the replacement front panel board into the server over the two standoffs. Press down gently until the board clicks into place. 9. Use the two screws you removed in step 7 to attach the front panel board to the system.

  • Page 189: Replacing A Cooling Fan

    Replacing a Cooling Fan Warning This procedure must only be performed by a service represen- tative certified by Bull. Caution The fans are NOT hot swappable. The blower fans can be individually replaced if one of them fails. If a fan in the power supply fails, the power supply must be replaced.
  • Page 190 User Guide www.bull.com 5. Disconnect the two fan cables from the server board (see letter “B” in the figure below) and untie the cable tie (see letter “C” in the figure below). Figure 131: Disconnecting System Blower Fans 6. Remove the three screws that hold the fan bracket in place. Save these screws.
  • Page 191 User Guide www.bull.com 8. Lift the fan bracket from the server. Lift the bracket at an angle, front of the bracket first, to clear the hard disk drive brackets. See letter “C” in Figure 132. Figure 132: Removing Bracket and System Blower Fans 9.
  • Page 192 User Guide www.bull.com 10. Lift the fan from the bracket. See letter “B” in the figure below. Figure 133: Removing Fan from Fan Bracket 11. Install the replacement fan onto the bracket, using the two screws you removed in step 9.

  • Page 193: Replacing The Pci Cooling Fan

    User Guide www.bull.com Replacing the PCI Cooling Fan 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 134). 2. Disconnect the monitor and peripheral devices from the system.

  • Page 194: Cable Routing

    User Guide www.bull.com Cable Routing When you add or remove components from your server, make sure your cables are routed correctly before reinstalling the server cover. Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked. Use the figures below to determine the correct cable routing.

  • Page 195: Data Cable Routing

    User Guide www.bull.com Data Cable Routing Figure 137: Data Cable Routing Front panel USB SATA 2 to HDD1 Front panel SATA 0 to Optical drive SATA 1 to HDD0...

  • Page 196: Upgrading Microprocessor

    User Guide www.bull.com Upgrading Microprocessor Your system is fitted with a processor installed in a socket LGA 775. Removing a Processor 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...

  • Page 197: Installing A Processor

    User Guide www.bull.com - The rentention tabs on the cover and the processor contacts should point each other. Installing a Processor 1. Remove the processor from its shipping materials, and, if applicable, remove its protective cover. Figure 139: Removing from the shipping materials Caution ■...
  • Page 198 User Guide www.bull.com 5. Check that the orientation notches and the connection 1 indicator are properly fitted to the socket body. 6. Close the soket: - Close the load plate. - Press gently on the load plate and engage the load lever.
  • Page 199 User Guide www.bull.com 10. Secure the heatsink: - Hold the heatsink to prevent it from tilting, and tighten the screws. Figure 141: Securing the Heatsink 11. Connect the fan cable(s) to the header(s) on the motherboard. 12. Secure the excess cable with a tie-wrap to ensure that the cable does not interfere with fan operation or make contact with other components.

  • Page 200: Upgrading Random Access Memory (Ram)

    User Guide www.bull.com Upgrading Random Access Memory (RAM) Recommended Memory Configuration Refer to “Memory Configuration” on page 40 for more information. Removing and Replacing a DDR2 module Figure 142: DDR2 Memory Module Sample If your memory configuration requires the removal of a module, perform the following steps: 1.
  • Page 201 User Guide www.bull.com 4. Locate the memory upgrade sockets on the motherboard. DIMM 1A DIMM 2B Socket Socket DIMM 2A DIMM 1B Socket Socket AF002309 Figure 143: Upgrading the Memory 5. Press the plastic clips at the outer edge of the socket away from the memory module.

  • Page 202: Installing And Removing The Pci Riser Assembly

    User Guide www.bull.com Installing and Removing the PCI Riser Assembly Caution The PCI riser assembly is NOT hot swappable. Removing the PCI Riser Assembly To remove the PCI riser assembly, use the following instructions. 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...

  • Page 203: Installing The Pci Riser Assembly

    User Guide www.bull.com 6. If you need to add or replace a PCI riser connector, see “Installing and Removing a PCI Riser Card” on page 204. 7. If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in Card”...

  • Page 204: Installing And Removing A Pci Riser Card

    User Guide www.bull.com Installing and Removing a PCI Riser Card Caution The PCI riser card is NOT hot swappable. You can install a full-height PCI Express riser with one PCI Express x8 slot. Note: To avoid installing the replacement connector on the wrong side of the PCI riser assembly, replace one connector at a time.

  • Page 205: Installing A Pci Riser Card

    User Guide www.bull.com 8. Install the replacement riser connector, if desired. For instructions, see “Installing a PCI Riser Card” on page 205. 9. Install the PCI riser assembly into the server. For instructions, see “Installing the PCI Riser Assembly” on page 203.

  • Page 206: Installing And Removing A Pci Add-In Card

    User Guide www.bull.com Installing and Removing a PCI Add-in Card Caution The add-in cards are NOT hot swappable Installing a PCI Add-in Card 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General...

  • Page 207: Removing A Pci Add-In Card

    User Guide www.bull.com 9. Install the PCI riser assembly into the server. Refer to“Installing the PCI Riser Assembly” on page 203. 10. Install the server cover. Refer to “Installing the Server Cover” on page 163. 11. Plug all peripheral devices and the AC power cable into the server.
  • Page 208 User Guide www.bull.com 9. Install the PCI riser assembly into the server. Refer to“Installing the PCI Riser Assembly” on page 203. 10. Re-install the processor air duct. Refer to “Installing the Processor Air Duct” on page 165. 11. Install the server cover. Refer to “Installing the Server Cover”...

  • Page 209: Novascale T830 E1 Chassis Upgrade

    User Guide www.bull.com NovaScale T830 E1 Chassis Upgrade Removing or Installing the Left side cover The left side cover provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5-inch bays. Removing the Left Side Cover 1.

  • Page 210: Replacing The Left Side Cover

    User Guide www.bull.com Replacing the Left Side Cover Avoid damaging your system - before replacing the left side cover, make sure no cables or other devices protrude from the chassis. 1. Take a few moments to examine the interior side of the cover, and notice the rails and hooks inside the cover.

  • Page 211: Removing And Replacing The Front Panel

    User Guide www.bull.com Removing and Replacing the Front Panel Removing the Front Panel 1. Remove the left side cover. See “Removing the Left Side Cover” on page 209 Disengage the two panel tabs from the left side of the chassis (A).

  • Page 212: Replacing The Front Panel

    User Guide www.bull.com Replacing the Front Panel 1. Line up the three clips on the right-side of the front bezel assembly with the corresponding slots on the right-side of the chassis (A). Engage the clips with the slots (B). 2. Rotate the left side of the the front bezel assembly towards the chassis (C).

  • Page 213: Installing Or Removing A 5.25-Inch Device

    User Guide www.bull.com Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install an optical disc drive, tape backup unit, or other 5.25-inch devices in the additional 5.25-inch bay.
  • Page 214 User Guide www.bull.com 5. Insert the drive into the 5.25-inch device drive bay (C). 6. Line up the holes in the optical disc drive with the holes in the chassis (D). 7. Move the latch to the “lock” position (E).

  • Page 215: Removing A 5.25-Inch Drive

    User Guide www.bull.com Removing a 5.25-inch Drive 1. Remove the left side cover. See “Removing the Left Side Cover” on page 209. 2. Remove the front panel. See “Removing the Front Panel” on page 211. 3. Disconnect the cable(s) from the rear of the optical disc drive.

  • Page 216: Hot-Swap Hard Disk Drives

    User Guide www.bull.com Hot-Swap Hard Disk Drives Note: Additional power and/or data cables may be included with your system. In this case, store them in a safe place, you will need them if you decide to add additional drives. Removing and Replacing a Hot-Swap Hard Disk Drive 1.
  • Page 217 User Guide www.bull.com 4. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the old drive in an anti-static bag. TP01714 Figure 160: Removing the Hard Drive from the Drive Carrier 5.
  • Page 218 User Guide www.bull.com Notes: For proper airflow, the drive carrier must be replaced in the chassis, even if no hard drive is installed in it. AF000313 Figure 163: Re-installing the Drive Carrier in the Hot Swap Drive Cage 7. Close the drive bay access door.

  • Page 219: Cabling The Hot-Swap Hard Disk Drive Cages

    User Guide www.bull.com Cabling the Hot-Swap Hard Disk Drive Cages Refer to the instructions below should you have to disconnect and reconnect the backplane and server board/RAID controller card cables. For a six-drive SAS/SATA hot swap drive cage: Caution It is critical that you connect the SAS/SATA data cables cor- rectly from the SAS/SATA backplane to your server board or RAID controller card.
  • Page 220 User Guide www.bull.com 3. Make server board/RAID controller card connections. Drive Position in a Pedestal- Position in a Rack-configured Number configured system (SATA/SAS) system (SATA/SAS) Drive 0 Bottom Left Drive 1 Second from bottom Second from left Drive 2 Third from bottom...
  • Page 221 User Guide www.bull.com Connecting a SAS/SATA hot swap backplane without expander Caution SATA controllers cannot be used with an expander backplane. 1. Connect the two power cables (A) to the power cable connectors on the SAS/ SATA backplane. 2. Connect a SAS/SATA data cable (B) to each appropriate SAS/SATA connector on the SAS/SATA backplane.

  • Page 222: Upgrading Microprocessor

    User Guide www.bull.com Upgrading Microprocessor Your system is fitted with a processor installed in a socket LGA 775. Removing a Processor 1. Remove the left side cover. See “Removing the Left Side Cover” on page 209. 2. Remove the front panel.

  • Page 223: Installing A Cpu

    User Guide www.bull.com 7. Grasp the processor (use your index to hold the load plate side, and your thumb to hold the lever side). 8. Lift the processor straight and away. 9. Set the processor immediately in its protective cover.
  • Page 224 User Guide www.bull.com Caution Do not tilt the processor or shift it into place, doing so may dam- age the sensitive contacts. 5. Check that the orientation notches and the connection 1 indicator are properly fitted to the socket body.

  • Page 225: Upgrading Random Access Memory (Ram)

    User Guide www.bull.com Upgrading Random Access Memory (RAM) Recommended Memory Configuration Refer to “Memory Configuration” on page 40 for more information. Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the relevant following procedure.
  • Page 226 User Guide www.bull.com 2. Remove the front panel. See “Removing the Front Panel” on page 211. 3. Locate the memory upgrade sockets on the motherboard. DIMM 1A DIMM 2B Socket Socket DIMM 2A DIMM 1B Socket Socket AF002309 Figure 172: Upgrading the Memory 4.

  • Page 227: Replacing The Battery

    User Guide www.bull.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identically rated battery from the same manufacturer. Replace the battery as described below:...

  • Page 228: Installing And Removing An Expansion Card

    User Guide www.bull.com Installing and Removing an Expansion Card Your computer's motherboard features several expansion slots that can accommodate accessory expansion cards, such as a RAID board. Specific Recommendations RAID Controller Take the following into consideration when installing either a S-ATA Disk array controller or a SCSI Disk array controller.

  • Page 229: Installing An Expansion Card

    User Guide www.bull.com Use available power cables from the system power supply and plug the connector onto the graphics cards. Caution Failure to specifically power 75W or greater add-in cards may damage both the motherboard and the add-in cards. Installing an Expansion Card Note:You may want to install an operating system before installing any PCI add-in boards.
  • Page 230 User Guide www.bull.com 4. Remove the PCI slot shield, if it has not already been removed, by pushing the shield out from the inside of the chassis. Figure 174: Removing the PCI Slot Shield 5. Remove a PCI add-in board from its protective wrapper.

  • Page 231: Removing An Expansion Card

    User Guide www.bull.com 10. Repeat the previous steps until all PCI add-in boards are installed. 11. Attach cables, if necessary. 12. Replace the front panel. See “Replacing the Front Panel” on page 212. 13. Replace the left side cover. See “Replacing the Left Side Cover” on page 210.
  • Page 232 User Guide www.bull.com 6. Close the back panel PCI Add-in Card Retention Device (B). TP01724 Figure 177: Removing the PCI Add-in Board 7. If available, replace the PCI slot shield by pressing the slot shield into the opening on the chassis.

  • Page 233: Installing And Using Utilities

    User Guide www.bull.com Installing and Using Utilities Please setup the server using the ExpressBuilder disc both when setting it up for the first time, and when you make changes to its configuration. With the ExpressBuilder DVD you can: ■ Install the Operating System, using the Express Setup.

  • Page 234: Intel Matrix Storage Manager (Windows Interface)

    User Guide www.bull.com Intel Matrix Storage Manager (Windows Interface) The Intel Matrix Storage Console allows the management of the RAID drives and volumes in a user-friendly interface. For more information on using the Intel Matrix Storage Console, refer to the Intel...

  • Page 235: Expressbuilder

    User Guide www.bull.com ExpressBuilder ExpressBuilder is an automated software integration tool that helps simplify the process of installing and configuring your system. It provides a flexible, guided installation process for system administrators to install Microsoft® Windows Server® 2003 and Microsoft® Windows Server® 2008.

  • Page 236: Installing The Operating System With Express Setup

    User Guide www.bull.com Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the system. ■ Microsoft® Windows Server® 2003 ■ Microsoft® Windows Server® 2008 Caution Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP."...

  • Page 237: Installing Microsoft Windows Server 2003

    User Guide www.bull.com Installing Microsoft Windows Server 2003 This subsection provides information on installing the Microsoft® Windows Server® 2003 Standard Edition x32 or x64 in the system. Read the instructions in this section before proceeding the installation. Installation Notice This section explains precautions and matters you should be aware of before beginning the installation in order to install Windows Server 2003 correctly.
  • Page 238 User Guide www.bull.com Creating Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system= 2900 MB Paging File Size (Recommended)= Mounted Memory Size ×...

  • Page 239: Installing Windows Server 2003

    User Guide www.bull.com Installing Windows Server 2003 This section describes how to setup the system using Express Setup. 1. Turn on your system. 2. Insert the ExpressBuilder DVD in your optical disc drive. 3. Restart the system. To restart the system, press Ctrl + Alt + Del or turn off the system once, and turn it on again.

  • Page 240: Updating The System

    User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution You should update your system if you have: ■ Changed the system configuration (when adding or remov- ing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.).

  • Page 241: Installing Drivers Or Software

    User Guide www.bull.com Installing Drivers or Software Proceed as follows to install specific drivers or software. Log on to the system using the administrator account or another account which is a member of the Administrators group. 1. Insert the ExpressBuilder disc into the optical device drive, the autorun should start automatically and display the ExpressBuilder window.

  • Page 242: Installing Microsoft Windows Server 2008

    User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD.

  • Page 243: Installing Microsoft Windows Server 2003

    User Guide www.bull.com Installing Microsoft Windows Server 2003 This section describes the procedures for installing Windows Server 2003 without using the Express Setup tool. Before Installing Windows Server 2003 Please read carefully the following information BEFORE beginning your Windows Server 2003 Installation.

  • Page 244: Partition Size

    User Guide www.bull.com Partition Size The minimum required partition size for installation of Windows Server 2003 is: ■ 2900 MB + Paging file size + Dump file size ■ Paging file size (recommended) = installed memory * 1.5 ■ Dump file size = Installed memory size + 12 MB Caution ■...

  • Page 245: Installing Microsoft Windows Server 2003

    User Guide www.bull.com Installing Microsoft Windows Server 2003 You will need the following for Windows Server 2003 installation: ■ ExpressBuilder disc ■ Microsoft Windows Server 2003 Standard Edition (disc) ■ Windows Server 2003 OEM-DISK for ExpressBuilder Before installing, create Windows Server 2003 OEM-DISK for ExpressBuilder.

  • Page 246: Windows Server 2003 Installation

    User Guide www.bull.com Windows Server 2003 Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Power on the system. 2. Insert the Windows Server 2003 disc in the optical device drive. 3. Press Ctrl + Alt + Delete to reset the system.

  • Page 247: Reinstallation To Multiple Logical Drives

    User Guide www.bull.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operating system if the multiple logical drives exist. Before Re-installing the Operating System Be sure to make backup copies before re-installing the operating system just in case.

  • Page 248: Updating The System

    User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution You should update your system if you have: ■ Changed the system configuration (when adding or remov- ing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.).

  • Page 249: Installing Drivers Or Software

    User Guide www.bull.com Installing Drivers or Software Proceed as follows to install specific drivers or software. Log on to the system using the administrator account or another account which is a member of the Administrators group. 1. Insert the ExpressBuilder disc into the optical device drive, the autorun should start automatically and display the ExpressBuilder window.

  • Page 250: Available Switch Options For Windows Server 2003 Boot.ini File

    User Guide www.bull.com Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003...

  • Page 251: Collecting The Memory Dump

    User Guide www.bull.com Collecting the Memory Dump If applicable, set to collect the memory dump (debug information).

  • Page 252: Installing Microsoft Windows Server 2008

    User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD to install Windows Server 2008 without using the Express Setup tool.

  • Page 253: System Security

    User Guide www.bull.com System Security To help prevent unauthorized entry or use of the system, the system may include several security features, both hardware and software.

  • Page 254: Novascale R410 E1 Security With Mechanical Locks And Monitoring

    User Guide www.bull.com NovaScale R410 E1 Security with Mechanical Locks and Monitoring Front Bezel Lock Lock the front bezel (optional) to prevent unauthorized access to the inside of the chassis. Figure 179: Front Door Lock (A) Note: the keys can be found on the front panel.

  • Page 255: Novascale T830 E1 Security With Mechanical Locks And Monitoring

    User Guide www.bull.com NovaScale T830 E1 Security with Mechanical Locks and Monitoring AF000308 Figure 180: WA2500/SA2500 Security Features A: Padlock loop B: Two-position mechanical lock Note: the keys can be found on the front panel. Front Door Lock Lock the front door to prevent unauthorized access to the hard drives and the inside of the chassis.

  • Page 256: Maintenance

    User Guide www.bull.com Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the system. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the system on a regular basis. For backup storage devices suitable for the system and backup tools, consult with your sales agent.

  • Page 257: Cleaning

    User Guide www.bull.com Cleaning Clean the system on a regular basis to keep the system in a good shape. Warning ■ Do not disassemble, repair, or alter the system. ■ Do not look into the optical device drive. ■ Do not remove the lithium battery.

  • Page 258: Cleaning The Keyboard

    User Guide www.bull.com Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of the server components. The dust may also contain conductive or corrosive materials that can cause short circuits or corrosion of the electrical contacts.

  • Page 259: Cleaning The Mouse

    User Guide www.bull.com Cleaning the Mouse Mechanical mouse The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. 1. Prepare cold or lukewarm water, neutral detergent, alcohol, two dry soft clothes, and cotton swabs.

  • Page 260: Cleaning An Optical Disc Drive

    User Guide www.bull.com ■ Use your mouse on surfaces that reflect but also scatter the light, such a a white sheet of drawing paper. Note: If you experience erratic mouse behavior, test it on a plain white sheet of paper.
  • Page 261 User Guide www.bull.com 4. Wipe the tray with a dry soft cloth. Caution Do not wipe the lens of the optical drive. Doing so may damage the lens and may cause a malfunction of the drive. 5. Push on the tray front to close the tray.

  • Page 262: Care And Handling

    User Guide www.bull.com Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.

  • Page 263: Solving Problems

    User Guide www.bull.com Solving Problems This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 264: Troubleshooting Guide

    User Guide www.bull.com Troubleshooting Guide This section provides you a guide to identify a problem and locate its source. Warning The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system.

  • Page 265: Problems At Initial System Start-Up

    User Guide www.bull.com Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause. ■ Are all cables properly connected and secure? ■...

  • Page 266: Problems After The System Has Been Running Correctly

    User Guide www.bull.com Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to “Troubleshooting...

  • Page 267: Problems Running New Application Software

    User Guide www.bull.com Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service.

  • Page 268: Problems And Suggestions

    User Guide www.bull.com Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 8: Problems and Suggestions What to do What to do Application software problems Make sure all cables are installed correctly.

  • Page 269: Problems With The System

    User Guide www.bull.com Problems with the System Fail to power on the system: ■ Is the system is properly supplied with power? - Check if the power cord is connected to a power outlet (or UPS) that meets the power specifications for the system.
  • Page 270 User Guide www.bull.com Fail to access to internal or external devices (or such devices fail to operate): ■ Are cables properly connected? - Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order.
  • Page 271 User Guide www.bull.com Fail to access to the disc: ■ Is the disc properly set in the disc drive tray? - The tray is provided with a holder to secure the disc. Make sure that the disc is placed properly in the holder.

  • Page 272: Problems With Windows Server 2003

    User Guide www.bull.com - When the system has an optional SCSI controller installed and SCSI devices connected to it, use the POST Setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details.
  • Page 273 User Guide www.bull.com The system displays the message below and fails to log on: This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer click Cancel.

  • Page 274: Problems With Expressbuilder

    User Guide www.bull.com The PXE boot (network boot) fails or the system is not found on the network: ■ Is the cable connected properly? - Connect the proper cable to the network port on the rear of the Express server.

  • Page 275: Problems With Express Setup

    User Guide www.bull.com Table 9: Error Messages (Continued) Message Cause and Solution NvRAM access error An access to the non-volatile memory (NvRAM) has failed. The system-specific information does not exist The system-specific information can't be on the baseboard. Please restore the backup acquired on the mother board.

  • Page 276: Problems With Disk Array Configuration

    User Guide www.bull.com - In Express Setup, you can not specify the details of Network adapter. Specify them from Control Panel after starting Windows. Problems with Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurring...

  • Page 277: Collecting Event Log

    User Guide www.bull.com Collecting Event Log This section describes on how to collect the log of various events that occurred on the system. Caution If STOP error, system error, or stall occurred, follow the proce- dure below after restarting the system.

  • Page 278: Collecting Configuration Information

    User Guide www.bull.com Collecting Configuration Information This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. Caution If STOP error, system error, or stall occurred, follow the proce- dure below after restarting the system.

  • Page 279: Collecting Dr. Watson Diagnostic Information

    User Guide www.bull.com Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like.

  • Page 280: Memory Dump (Depending On Your Configuration)

    User Guide www.bull.com Memory Dump (depending on your configuration) If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the location to save the diagnostic information as you like...

  • Page 281: If You Need Assistance

    User Guide www.bull.com If You Need Assistance If you have a problem with your computer, first review the sections of “Solving Problems” on page 263. Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country.

  • Page 282: Error Messages

    User Guide www.bull.com Error Messages This section details the POST error codes and messages, and the meaning of the diag- nostic LEDs colour combinations. POST Error Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears.

  • Page 283: Post Error Pause Option

    User Guide www.bull.com POST Error Pause Option For POST error(s) that are listed as Pause, the BIOS enters the error manager and waits for the user to press an appropriate key before booting the operating system or entering BIOS Setup.
  • Page 284 User Guide www.bull.com Table 13: Diagnostic LEDs Codes (Continued) Check Point Diagnostic LED Description Decoder (G=green; R=red; A=amber) 0x13h SMM initialization Chipset 0x21h Initializing a chipset component Memory 0x22h Reading configuration data from memory (SPD on DIMM) 0x23h Detecting presence of memory...
  • Page 285 User Guide www.bull.com Table 13: Diagnostic LEDs Codes (Continued) Check Point Diagnostic LED Description Decoder (G=green; R=red; A=amber) 0x93h Enabling the keyboard 0x94h Clearing keyboard input buffer 0x95h Instructing keyboard controller to run Self Test (PS2 only) Mouse (PS2 or USB)
  • Page 286 User Guide www.bull.com Table 13: Diagnostic LEDs Codes (Continued) Check Point Diagnostic LED Description Decoder (G=green; R=red; A=amber) 0xE4h Entered EFI driver execution phase (DXE) 0xE5h Started dispatching drivers 0xE6h Started connecting drivers 0xEBh Started dispatching a driver 0xECh Completed dispatching a driver...

  • Page 287: Bios Setup Utility

    User Guide www.bull.com BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.

  • Page 288: Bios Setup Configuration Settings

    User Guide www.bull.com Table 14: BIOS Setup Keys (Continued) Function in Setup Menu Up or down arrow keys The up/down arrow is used to select the previous/next value in a pick list, or the previous/next option in a menu item's option list.

  • Page 289: Main Menu

    User Guide www.bull.com Main Menu Table 15: Standard BIOS Features Menu Feature Choices or Description Your Setting Display Only BIOS Version Display only Information only. Displays the BIOS version. yy = major version xx = minor version zzzz = build number...

  • Page 290: Advanced Menu

    User Guide www.bull.com Advanced Menu Table 16: Advanced Menu Feature Choices or Description Your Setting Display Only Processor Press Enter Press Enter to open the submenu Memory Press Enter Press Enter to open the Configuration submenu SATA Controller Press Enter...
  • Page 291 User Guide www.bull.com Processor Submenu Table 17: Processor Submenu Feature Choices or Description Your Setting Display Only Processor Family Family designation of the Display only processor Core Frequency Frequency at which the Display only processor currently runs. Maximum Highest frequency at which the...

  • Page 292: Memory Configuration Submenu

    User Guide www.bull.com Memory Configuration Submenu Table 18: Memory Configuration Submenu Feature Choices or Description Your Setting Display Only Total Memory Display only Displays the amount of memory available in the system in the form of installed FBDIMMs, in units of MB or GB.

  • Page 293: Serial Port Configuration

    User Guide www.bull.com Table 19: IDE Controller Submenu (Continued) Feature Choices or Description Your Setting Display Only SATA RAID OPROM Select the onboard RAID chipset of your choice (RAID Intel Matrix must be configured). Storage - LSI: support for RAID0, RAID1 and RAID10 under Microsoft Windows and Linux.

  • Page 294: Usb Configuration Submenu

    User Guide www.bull.com USB Configuration Submenu Table 21: USB Configuration Submenu Feature Choices or Description Your Setting Display Only Module version USB driver version. Detected USB Shows the number of USB Devices devices in the system. <Total USB Devices in System>...

  • Page 295: Security Menu

    User Guide www.bull.com Security Menu Table 23: Security Menu Feature Choices or Description Your Setting Display Only Administrator Installed Indicates whether the Password Status administrator password is set Not Installed (display only). User Password Indicates whether the user Status password is set (display only).

  • Page 296: Server Management Menu

    User Guide www.bull.com Server Management Menu Table 24: Server Management Menu Feature Choices or Description Your Setting Display Only Assert NMI on When Enabled, on SERR, generate an Enabled SERR NMI and log an error. Disabled Assert NMI on (Displayed only when Assert NMI on...
  • Page 297 User Guide www.bull.com System Information Submenu Table 26: System Information submenu Feature Choices or Description Your Setting Display Only Board Part Number Board Serial Number System Part Number Sytem Serial Number Chassis Part Number Chassis Serial Number BMC Firmware Revision...

  • Page 298: Boot Options Menu

    User Guide www.bull.com Boot Options Menu Table 27: Boot Options Menu Feature Choices or Display Description Your Setting Only Boot Timeout Sets the default timeout value before system boot. Any figure The 656535 value will disable the timeout completely. Boot Option #N List of the boot devices Sets the system boot order.

  • Page 299: Boot Manager Menu

    User Guide www.bull.com Boot Manager Menu Allows you to boot the system using one of the items listed in the menu.

  • Page 300: Error Manager Menu

    User Guide www.bull.com Error Manager Menu The Error Manager Menu displays any errors encountered during POST.

  • Page 301: Exit Menu

    User Guide www.bull.com Exit Menu You can make the following exit selections on the Main Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. You must select one of the items from the menu or menu bar to exit.

  • Page 302: Updating The Bios

    Performing the BIOS Update We recommend you update your system BIOS using the Bull Boot CD. 1. Consult our Web site at the following address: http://support.bull.com and type Boot CD in the Search field.

  • Page 303: How To Identify Bios Revision Level

    User Guide www.bull.com How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform the following procedure: 1. Power-on or reboot the system. “Press <F2> to enter SETUP” is displayed. 2. Press F2. 3. In the Main menu, check the value that appears in the BIOS Version field.

  • Page 304: Recovering Bios

    User Guide www.bull.com Recovering BIOS If at any point in time the BIOS appears to malfunction, clear the CMOS to return to a default configuration. If this does not help, process with the BIOS recovery as described below. 1. Remove the BIOS jumper.

  • Page 305: Novascale T810 E1 Specifications

    User Guide www.bull.com NovaScale T810 E1 Specifications Table 29: NovaScale T810 E1 Specifications Item Description Cabinet design Tower or Rack (with the optional conversion kit) Chipset ® Intel 3210 Type ® ® ® ® Intel Pentium dual-core, Dual-Core Intel Xeon ®...
  • Page 306 User Guide www.bull.com Table 29: NovaScale T810 E1 Specifications (Continued) Item Description Power consumption (maximum) Output: 400W Input: 550W Environmental Temperature 10 to 35°C requirements Humidity 20 to 80% RH (no condensation)

  • Page 307: Novascale R410 E1 Specifications

    User Guide www.bull.com NovaScale R410 E1 Specifications Table 30: NovaScale R410 E1 Specifications Item Description Cabinet design Rack Chipset ® Intel 3210 Type ® ® ® ® Intel Pentium dual-core, Dual-Core Intel Xeon ® ® or Quad-Core Intel Xeon Number of processors...

  • Page 308: Novascale T830 E1 Specifications

    User Guide www.bull.com NovaScale T830 E1 Specifications Table 31: NovaScale T830 E1 Specifications Item Description Cabinet design Tower or Rack (with optional conversion kit) Chipset ® Intel 3210 Type ® ® ® ® Intel Pentium dual-core, Dual-Core Intel Xeon ®...
  • Page 309 User Guide www.bull.com Table 31: NovaScale T830 E1 Specifications (Continued) Item Description Power supply Type Hot-swappable Fixed (depending on Input voltages 110 to 220V 110 to 220V your system) Power consumption Output: 650W Minimum Output : 550W Environmental Temperature 10 to 35°C...

  • Page 310: Equipment Logs

    User Guide www.bull.com Equipment Logs NovaScale T810 E1 Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options.

  • Page 311: Hardware

    User Guide www.bull.com Hardware Main Unit Model name Serial No. Date installed Clock Serial No. Date installed Memory #3, #4 Size Serial No. Date installed #1, #2 Size Serial No. Date installed Monitor Type Model name Serial No. Date installed...
  • Page 312 User Guide www.bull.com Type number 5.25-inch Device #1 Size Capacity Serial No. Model name Type number Date installed 5.25-inch Device #2 Size Capacity Serial No. Model name Type number Date installed 5.25-inch Device #3 Size Capacity Serial No. Model name...

  • Page 313: Software

    User Guide www.bull.com Manufacturer Date installed External USB Device 3 Model name Serial No. Manufacturer Date installed External USB Device 4 Model name Serial No. Manufacturer Date installed External USB Device 5 Model name Serial No. Manufacturer Date installed External USB Device 6 Model name Serial No.

  • Page 314: Novascale R410 E1

    User Guide www.bull.com NovaScale R410 E1 Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options.

  • Page 315: Hardware

    User Guide www.bull.com Hardware Main Unit Model name Serial No. Date installed Clock Serial No. Date installed Memory #3, #4 Size Serial No. Date installed #1, #2 Size Serial No. Date installed Monitor Type Model name Serial No. Date installed...

  • Page 316: Software

    User Guide www.bull.com External USB Device 4 Model name Serial No. Manufacturer Date installed External Serial Device 1 Model name Serial No. Manufacturer Date installed Software Firmware version Apply Name: Version Application of RUR media Name: Version File system HPFS...

  • Page 317: Novascale T830 E1

    User Guide www.bull.com NovaScale T830 E1 Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options.
  • Page 318 User Guide www.bull.com Capacity Date installed Type number Type Serial No. Capacity Date installed Type number Type Serial No. Capacity Date installed Type number Type Serial No. Capacity Date installed Type number Type Serial No. Capacity Date installed Type number...
  • Page 319 User Guide www.bull.com 5.25-inch Device #2 Size Capacity Serial No. Model name Type number Date installed PCI Slot #1 Model name Serial No. Date installed PCI Slot #2 Model name Serial No. Date installed PCI-E 1x Slot Model name Serial No.

  • Page 320: Software

    User Guide www.bull.com External USB Device 6 Model name Serial No. Manufacturer Date installed External Serial Device 1 Model name Serial No. Manufacturer Date installed Software Firmware version Apply Name: Version Application of RUR media Name: Version File system HPFS...
  • Page 321 If you require a written reply, please include your complete mailing address below. NAME: __________________________________________________________ DATE: ______________ COMPANY: ___________________________________________________________________________ ADDRESS: _____________________________________________________________________________ _______________________________________________________________________________________ Please give this technical publication remarks form to your BULL representative or mail to: Bull - Documentation D ept. 1 Rue de Provence BP 208...
  • Page 322 NAME: __________________________________________________________ DATE: ______________ COMPANY: ___________________________________________________________________________ ADDRESS: _____________________________________________________________________________ _______________________________________________________________________________________ PHONE: ___________________________________________ FAX: _____________________________ E-MAIL: ________________________________________________________________________________ For Bull Subsidiaries: Identification: __________________________________________________________________________ For Bull Affiliated Customers: Customer Code: _______________________________________________________________________ For Bull Internal Customers: Budgetary Section: _____________________________________________________________________ For Others: Please ask your Bull representative.
  • Page 324 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 15FA 02...

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Novascale t830e1Novascale r410e1

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