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Bull Escala T610 User Manual

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Bull ESCALA T610, PL 400T
and PL 600T
User's Guide
ORDER REFERENCE
86 A1 39KX 02

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  • Page 1 Bull ESCALA T610, PL 400T and PL 600T User’s Guide ORDER REFERENCE 86 A1 39KX 02...
  • Page 3 Bull ESCALA T610, PL 400T and PL 600T User’s Guide Hardware June 2001 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE ORDER REFERENCE 86 A1 39KX 02...
  • Page 4 UNIX is a registered trademark in the United States of America and other countries licensed exclusively through the Open Group. The information in this document is subject to change without notice. Groupe Bull will not be liable for errors contained herein, or for incidental or consequential damages in connection with the use of this material.

  • Page 5: Table Of Contents

    Contents Safety Notices ............About This Book .
  • Page 6 ........... . . 3-35 ESCALA T610 and PL 600T User’s Guide...
  • Page 7 Chapter 4. Using System Management Services ......Password Utilities ........... . . Display Error Log .
  • Page 8 ..............ESCALA T610 and PL 600T User’s Guide...

  • Page 9: Safety Notices

    Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: • vii • vii A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.

  • Page 10: Laser Safety Information

    The design incorporates a combination of enclosures, electronics, and redundant interlocks such that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing conditions. viii ESCALA T610 and PL 600T User’s Guide...

  • Page 11: About This Book

    • The System Unit Safety Information, order number 86 X1 11WD, contains translations of safety information throughout this book. • The ESCALA T610, PL 400T and PL 600T Installation Guide, order number 86 A1 38KX contains information on how to set up and cable the system, install and remove options, and verify system operation.
  • Page 12 ESCALA T610 and PL 600T User’s Guide...

  • Page 13: Chapter 1. Introducing The System

    Chapter 1. Introducing the System This system is a high performance entry server in a a deskside system unit. It provides a 64–bit symmetric multiprocessing (SMP) with true multithreaded application support in a double–wide deskside box. System Features Bus Architecture Ten PCI slots are available: •...
  • Page 14 • Standard CD–ROM drive with sliding tray (D16) • Standard 3.5–inch, 1.44MB Diskette Drive (D15) ESCALA T610 and PL 600T User’s Guide...

  • Page 15: Internal Hard Disk Drives

    Internal Hard Disk Drives Three bays available to install disk drives, as follows: • Disk bay 3, a two position SCSI disk drive bay (D13 and D14) This bay supports two SCSI disk drives. • Disk bay 2, a six–position hot–plug disk drive bay (D07 – D12) This bay can accommodate a six–position SCSI disk drive cage or a six–position SSA disk drive cage.

  • Page 16: Front View

    11 – 14 Fan Position: Positions used to install fans. The positions where fans are actually installed depend upon the configuration of the system. Note: For more detailed information regarding LEDs (for example, operator panel and disk drives), refer to the Installation Guide. ESCALA T610 and PL 600T User’s Guide...

  • Page 17: Rear View

    Rear View 1 and 2 Expansion Slots: For adding PCI adapters. 1 Expansion Slot 12 2 Expansion Slot 3 3 Test Port ( ): For testing during manufacturing 4 Parallel Port ( ): For connecting a parallel printer or other parallel devices. 5 External SCSI Port ( ): For connecting external SCSI devices.

  • Page 18: Chapter 2. Using The System

    Chapter 2. Using the System This chapter discusses system power control and use of options such as the keyboard, mouse, and drives supported by the ESCALA T610, PL 400T and PL 600T systems. Operator Panel The following diagram shows the locations of the operator panel display and the operator panel pushbuttons.

  • Page 19: Powering On And Powering Off The System

    The system can be turned off and on using the System Power Control menu, which is a Service Processor menu that is available to the privileged user. See ”System Power Control Menu” on page 3-9. ESCALA T610 and PL 600T User’s Guide...

  • Page 20: Post Indicators

    POST Indicators POST (Power–On–Self–Test) indicators indicate tests that are being performed as the system is preparing to load the operating system. The POST indicators are words that display on the system console. Each time that the system starts a different step in the POST, a POST indicator word appears on the console.

  • Page 21: Post Keys

    System Management Services. Your adapter documentation directs you to use this option if it is needed. To exit from the Open Firmware command prompt, type reset–all or power off the system and reboot. ESCALA T610 and PL 600T User’s Guide...

  • Page 22: Console Strategy

    Console Strategy The firmware starts a console–selection sequence at system boot time if any of the following are true: • A console has not yet been selected • A previous console–selection sequence timed out • A change in the system configuration has affected the console (keyboard installed/removed, mouse installed/removed, graphics adapter installed/removed or moved to another PCI slot).

  • Page 23: Using The Keyboards

    The precise function of your mouse depends on the software you are using. The mouse has a cable that plugs into the mouse connector at the rear of the system unit. ESCALA T610 and PL 600T User’s Guide...

  • Page 24: Handling The Mouse Correctly

    Handling the Mouse Correctly For best operation, handle the mouse with care. Incorrect handling can damage the mouse. Do not: • Operate the mouse on cloth, unfinished wood, newspaper, or carpet. • Drop or hit the mouse. • Carry the mouse by holding onto the cable. •...

  • Page 25: Using The 3.5-Inch Diskette Drive

    • To prevent writing onto a diskette, slide the write–protect tab to open the protect slot, as shown in the following illustration. • To allow writing onto a diskette, slide the write–protect tab to cover the protect slot, as shown in the following illustration. ESCALA T610 and PL 600T User’s Guide...

  • Page 26: Loading And Unloading The 3.5-Inch Diskette

    Loading and Unloading the 3.5–Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive.

  • Page 27: Cleaning The Cd-Rom Drive

    Pull the tray open and remove the disc. Headphone Jack Volume Control Status Light Tray Opening Emergency Eject Button Load/Unload Button Note: Normally the tray makes a ratcheting sound when you pull it open using the above procedure. 2-10 ESCALA T610 and PL 600T User’s Guide...

  • Page 28: Chapter 3. Using The Service Processor

    Chapter 3. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the operator panel or when the service processor has detected a server problem (such as a surveillance failure).

  • Page 29: Service Processor Menus

    The service processor exits menu mode after ten minutes of inactivity, and displays a message indicating that it has done so. Pressing any key on the ASCII terminal causes the main menu to be displayed. ESCALA T610 and PL 600T User’s Guide...

  • Page 30: General User Menu

    General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general–access password, if set, to access this menu. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ GENERAL USER MENU 1. Power–on System 2.

  • Page 31: Privileged User Menus

    See ”Service Processor Setup Menu” on page 3-5 for more information. • System Power Control Menu See ”System Power Control Menu” on page 3-9 for more information • System Information Menu See ”System Information Menu” on page 3-12 for more information. ESCALA T610 and PL 600T User’s Guide...

  • Page 32: Service Processor Setup Menu

    • Language Selection Menu See ”Language Selection Menu” on page 3-18 for more information. • Call–In/Call–Out Setup Menu See ”Call–In/Call–Out Setup Menu” on page 3-18 for more information. • Set System Name Allows setting of the system name. Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ SERVICE PROCESSOR SETUP MENU...
  • Page 33 Selecting this menu item activates the keyboards and displays for such communications while console mirroring is established. This is a full duplex link, so message interference is possible. Alternating messages between users works best. ESCALA T610 and PL 600T User’s Guide...
  • Page 34 • OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ –...
  • Page 35 AIX, whenever the reset string is typed on the main console, the system unit uses the Service Processor reboot policy to restart. Pressing Enter after the reset string is not required, so make sure that the string is not common or trivial. A mixed–case string is recommended. ESCALA T610 and PL 600T User’s Guide...

  • Page 36: System Power Control Menu

    System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power–On Menu 3. Reboot/Restart Policy Setup Menu 4.
  • Page 37 • Power–On System Allows immediate power–on of the system. For other power–on methods, see ”Powering On the System” on page 2-2. • Power–Off System Allows the user to power–off the system. 3-10 ESCALA T610 and PL 600T User’s Guide...
  • Page 38 • Enable/Disable Fast System Boot Allows the user to select the speed of the system boot. Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. • Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ Boot Mode Menu 1.

  • Page 39: System Information Menu

    This option should only be used by service personnel to display additional error log information. • Read NVRAM Displays Non Volatile Random Access Memory (NVRAM) content. • Read Service Processor Configuration Displays current service processor configuration. 3-12 ESCALA T610 and PL 600T User’s Guide...
  • Page 40 • Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time. An example of this menu is shown below: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ PROCESSOR CONFIGURATION/DECONFIGURATION MENU...
  • Page 41 The fields in the previous table represent the following: Column 1 (1.) Menu selection index/DIMM number Column 2 (11.xx) Riser card 1, (10.xx) Riser card 2, (3.xx) Memory on processor card Column 0 (00) Error status 3-14 ESCALA T610 and PL 600T User’s Guide...

  • Page 42: Memory Riser Card 1 Memory Dimm Locations For Service Processor Menus

    The error status of the each memory DIMM is indicated by AB, where B indicates the number of errors and A indicates the type of error according to the following table: Bring–up failure Run–time non–recoverable failure Run–time recoverable failure Group integrity failure A error status of 00 indicates that the memory DIMM has not had any errors logged against it by the service processor.

  • Page 43: Memory Riser Card 2 Memory Dimm Locations For Service Processor Menus

    3: 10.37 4: 10.39 1: 10.33 2: 10.35 Processor Card Memory DIMM Locations for Service Processor Menus 8: 3.48 7: 3.50 6: 3.52 5: 3.54 4: 3.55 3: 3.53 2: 3.51 1: 3.49 3-16 ESCALA T610 and PL 600T User’s Guide...

  • Page 44: Power Control Network Utilities Menu

    Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display or change the I/O type. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ POWER CONTROL NETWORK UTILITIES MENU 1. Lamp Test for all Operator Panels 2. Display I/O Type 3.

  • Page 45: Language Selection Menu

    • Telephone Number Setup Menu, see ”Telephone Number Setup Menu” on page 3-20. • Call–Out Policy Setup Menu, see ”Call–Out Policy Setup Menu” on page 3-21. • Customer Account Setup Menu, see ”Customer Account Setup Menu” on page 3-22. 3-18 ESCALA T610 and PL 600T User’s Guide...

  • Page 46: Modem Configuration Menu

    • Call–Out Test Menu tests the configuration after the modem is installed and configured. In order for this test to execute successfully, at least one of the following numbers must be assigned: – Service center telephone number – Customer administration center telephone number –...

  • Page 47: Serial Port Speed Setup Menu

    For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory. Contact your service provider for the correct service center telephone number to enter. Until you have that number, leave this field unassigned. 3-20 ESCALA T610 and PL 600T User’s Guide...

  • Page 48: Call-Out Policy Setup Menu

    • Customer Administration Center Telephone Number is the number of the System Administration Center computer (catcher) that receives problem calls from servers. Contact your system administrator for the correct telephone number to enter here. Until you have that number, leave this field unassigned. •...

  • Page 49: Customer Account Setup Menu

    When the system is in service mode, the following service–processor parameters are suspended: • Unattended Start Mode • Reboot/Restart Policy • Call–Out • Surveillance. When service mode is exited, the service processor parameters revert to the customer settings. 3-22 ESCALA T610 and PL 600T User’s Guide...

  • Page 50: Service Processor Functions

    Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table. Initialization and Test Service Processor BIST Built–in Functions System Chip Initialization Error Data Collection BIST/POST errors and status Isolation to Field Replaceable Unit (FRU) on failure...

  • Page 51: System Power-On Methods

    Using the service processor menus, you can select the IPL type, mode, and speed of your system boot. Attention: Selecting fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. 3-24 ESCALA T610 and PL 600T User’s Guide...

  • Page 52: Service Processor Reboot/Restart Recovery

    Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power–on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized. Restart must follow a successful reboot.
  • Page 53 Enable supplemental restart policy? restart policy? after crash setting None None Restarts None None Restarts False False Restarts False False True True Restarts True Restarts True Restarts Service processor default AIX default 3-26 ESCALA T610 and PL 600T User’s Guide...

  • Page 54: System Firmware Updates

    System Firmware Updates This section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has instructed you to update your firmware. If the system cannot be powered on, but the service processor menus are available, see “Updating System Firmware From the Service Processor Menus”...

  • Page 55: Configuring And Deconfiguring Processors Or Memory

    AIX. At the same time, PRD marks the CPU for deconfiguration at the next boot. AIX will attempt to migrate all resources associated with that processor to another processor and then stop the defective processor. 3-28 ESCALA T610 and PL 600T User’s Guide...

  • Page 56: Service Processor System Monitoring - Surveillance

    Service Processor System Monitoring – Surveillance Surveillance is a function in which the service processor monitors the system, and the system monitors the service processor. This monitoring is accomplished by periodic samplings called heartbeats. Surveillance is available during two phases: •...

  • Page 57: Call-Out (Call-Home)

    Service Processor to retry, continuing to place pager calls for the number of retries specified in the Call–Out Policy Setup Menu. These retries result in redundant pages. 3-30 ESCALA T610 and PL 600T User’s Guide...

  • Page 58: Console Mirroring

    Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. The mirror port is determined when keyboard input is detected from the other port.

  • Page 59: Service Processor Error Log

    If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time, starting at address 0000. System POST Errors This option should only be used by service personnel to display additional error log information. 3-32 ESCALA T610 and PL 600T User’s Guide...

  • Page 60: Lcd Progress Indicator Log

    LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ LCD Progress Indicator Log BoFF...

  • Page 61: Service Processor Operational Phases

    Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely display the standby menu. The remote session can be mirrored on the local ASCII console if the server is so equipped and the user enables this function. 3-34 ESCALA T610 and PL 600T User’s Guide...

  • Page 62: Bring-Up Phase

    • Menus The Service Processor menus are password–protected. Before you can access them, you need either the General User password or the Privileged User password. Bring–Up Phase This phase is entered upon power–on, and exited upon loading of the operating system. The bring–up phase components are as follows: •...
  • Page 63 3-36 ESCALA T610 and PL 600T User’s Guide...

  • Page 64: Chapter 4. Using System Management Services

    Chapter 4. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text–based Open Firmware command line (OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters.

  • Page 65: Password Utilities

    Note: The time stamp in this error log is Coordinated Universal Time (CUT), which is also referred to as Greenwich Mean Time (GMT). AIX error logs have more information available and can time stamp with your local time. ESCALA T610 and PL 600T User’s Guide...

  • Page 66: Remote Initial Program Load Setup

    Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of your system. You must first specify the network parameters as shown in the following screen: +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ |Network Parameters | 1. IP Parameters | 2.

  • Page 67: Adapter Parameters

    After determining which adapter to use to ping the remote system, you must provide the addresses needed to communicate with the remote system. Select the appropriate device from the Ping menu to display a screen similar to the following: ESCALA T610 and PL 600T User’s Guide...

  • Page 68: Scsi Utilities

    +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ |PING IP Address | 1. Client IP Address [9.3.146.162] | 2. Server IP Address [9.3.146.171] | 3. Gateway IP Address [0.0.0.0] | 4. Subnet Mask [0.0.0.0] .–––––––––. .––––––. |E=Execute| |X=Exit| ‘–––––––––’ ‘––––––’ | ===> +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin–up and to set SCSI IDs for SCSI controllers installed in the system.

  • Page 69: Multiboot

    Select Install Device Produces a list of devices, such as the CD–ROM, from which the operating system may be installed. Select a device, and the system searches that device for an operating system to install. ESCALA T610 and PL 600T User’s Guide...

  • Page 70: Select Boot Devices

    Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ |Select Boot Devices Display Current Settings...

  • Page 71: Ok Prompt

    Service Processor menus. +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ | Select Language English Francais Deutsch Italiano Espanol Svenska ===> .––––––. |X=Exit| ‘––––––’ +––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––+ Note: To correctly display languages other than English, your ASCII terminal must support the ISO–8859 character set. ESCALA T610 and PL 600T User’s Guide...

  • Page 72: Ok Prompt

    OK Prompt This option provides access to the Open Firmware command prompt. Use the Open Firmware command prompt to set up an adapter that is not configurable with the System Management Services. Documentation supplied with an adapter may direct you to use this option if it is needed.
  • Page 73 4-10 ESCALA T610 and PL 600T User’s Guide...

  • Page 74: Chapter 5. Using The Online And Standalone Diagnostics

    Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of Online Diagnostics and Standalone diagnostics. Online Diagnostics, when they are installed, reside with AIX in the file system. They can be booted: • in single user mode (referred to as service mode) •...

  • Page 75: Undefined Terminal Types

    (standalone mode) or after the diagnostics program has terminated (online concurrent mode). • The CD–ROM drive from which diagnostics were loaded cannot be tested. • The SCSI adapter (or circuitry) controlling the CD–ROM drive from which diagnostics were loaded cannot be tested. ESCALA T610 and PL 600T User’s Guide...

  • Page 76: Running The Diagnostics From A Tty Terminal

    Running the Diagnostics from a TTY Terminal Note: Consider the following when you run diagnostics using a TTY–type terminal as the console display: See the operator manual for your type of TTY terminal to find the key sequences you need to respond to the diagnostics.

  • Page 77: Concurrent Mode

    INSTRUCTIONS. Press the F3 key again to return to the AIX operating system prompt. Be sure to vary on any resource you had varied to off. 5. Press the Ctrl–D key sequence to log off from root or superuser (su). ESCALA T610 and PL 600T User’s Guide...

  • Page 78: Maintenance Mode

    Maintenance Mode Maintenance mode runs the Online Diagnostics using the customer’s version of the AIX operating system. This mode requires that all activity on the AIX operating system be stopped so the Online Diagnostics have most of the resources available to check. All of the system resources except the SCSI adapters, memory, processor, and the disk drive used for paging can be checked.
  • Page 79 6. After the diagnostic controller loads, DIAGNOSTIC OPERATING INSTRUCTIONS appear on the console display. 7. Follow the displayed instructions to test the desired resources. 8. When testing is complete, use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS. ESCALA T610 and PL 600T User’s Guide...

  • Page 80: Chapter 6. Introducing Tasks And Service Aids

    Chapter 6. Introducing Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics, or performing a service aid on a resource. This chapter describes the Tasks available in AIX Diagnostics Version 4.2 and later.
  • Page 81 • Save or Restore Hardware Management Policies • SCSI Bus Analyzer • SCSD Tape Drive Service Aid • Spare Sector Availability • Update Disk Based Diagnostics • Update System or Service Processor Flash ESCALA T610 and PL 600T User’s Guide...

  • Page 82: Chapter 7. Using The System Verification Procedure

    Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see Chapter 8, ”Hardware Problem Determination”. Step 1. Considerations before Running This Procedure Notes: 1.

  • Page 83: Step 3. Running System Verification

    This completes the system verification. If you received an SRN, report it to the service organization. To do a normal boot, turn off the system unit and wait 30 seconds. Then set the power switch of the system unit to On. ESCALA T610 and PL 600T User’s Guide...

  • Page 84: Chapter 8. Hardware Problem Determination

    Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online Diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you are able to load the Standalone or Online Diagnostics.
  • Page 85 After the operating system is stopped, power off the system unit. See ”Powering Off the System” on page 0. c. Go to ”Step 6”. Go to ”Step 9”. ESCALA T610 and PL 600T User’s Guide...
  • Page 86 Step 6 This step loads Online Diagnostics in service mode. If you are unable to load the diagnostics, go to ”Step 7”. 1. Turn the power on. 2. When the keyboard indicator appears, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded.
  • Page 87 Diagnostic Mode Selection menu or an SRN is displayed. If the Diagnostic Mode Selection menu is displayed, select Problem Determination and go to ”Step 12”. If you get an SRN, record it, and go to ”Step 14”. ESCALA T610 and PL 600T User’s Guide...
  • Page 88 The New Resource menu is displayed. Follow the displayed instructions. Note: Devices attached to serial ports S1 or S2 will not appear on the New Resource menu. If the Diagnostic Mode Selection menu is displayed, select Problem Determination and go to ”Step 12”. If you get an SRN, record it, and go to ”Step 14”.
  • Page 89 Did the Diagnostics Operating Instructions display without any obvious display problem? Go to ”Step 7”. Go to ”Step 9”. Step 17 The diagnostics did not find a hardware problem. If you still have a problem, contact your software support center. ESCALA T610 and PL 600T User’s Guide...

  • Page 90: Problem Determination When Unable To Load Diagnostics

    Problem Determination When Unable to Load Diagnostics Use this procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure ⋅The diagnostics can use a display connected to a video port or an ASCII terminal attached to a serial port.
  • Page 91 Network, record error code M0NET000 ⋅ and report the problem to the service organization. Speaker/Audio, record error code ⋅ M0BT0000 and report the problem to the service organization. ESCALA T610 and PL 600T User’s Guide...
  • Page 92 The System Management Services The device or media you are attempting to boot menu is displayed. from may be faulty. Check the SMS error log for any errors. To check the error log: ⋅Choose tools ⋅ Choose error log ⋅ If an error is logged, check the time stamp.
  • Page 93 8-10 ESCALA T610 and PL 600T User’s Guide...

  • Page 94: Appendix A. Environmental Notices

    Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead that require special handling and disposal at end of life. Before this unit is disposed, these materials must be removed and recycled or discarded according to applicable regulations. This manual contains specific information on batteries where applicable.
  • Page 95 ESCALA T610 and PL 600T User’s Guide...

  • Page 96: Appendix B. Service Processor Setup And Test

    Appendix B. Service Processor Setup and Test For your convenience, an example of a basic Service Processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1.

  • Page 97: Testing The Setup

    This is your computer trying to page you. If this test is successful, call–out is working. Return to the ”Telephone Number Setup Menu” on page 3-20 to enter the actual telephone numbers your server will use for reporting problems. ESCALA T610 and PL 600T User’s Guide...

  • Page 98: Serial Port Configuration

    Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev –Cc tty If no serial ports are configured, none are listed.
  • Page 99 ESCALA T610 and PL 600T User’s Guide...

  • Page 100: Appendix C. Modem Configurations

    Appendix C. Modem Configurations The Service Processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem, or provide a good starting point for a custom setup, if required.

  • Page 101: Configuration File Selection

    Therefore, even though the paging was successful, the error message causes the service processor to retry, continuing to place pager calls for the number of retries specified in the Call–Out Policy Setup Menu. These retries result in redundant pages. ESCALA T610 and PL 600T User’s Guide...

  • Page 102: Examples For Using The Generic Sample Modem Configuration Files

    Examples For Using the Generic Sample Modem Configuration Files Modem Setup Z Setup Z0 Setup F Setup F0 Setup F1 (Rare) AT&T DataPort 2001 ** Bocamodem 1440E Hayes Smart Modem USRobotics 36.6K Sportster Zoom V.32 Note: ** Ring interrupt only on first ring. Customizing the Modem Configuration Files You can create your own modem configuration file(s) or modify the samples provided.

  • Page 103: Ring Detection

    You should consult your modem’s manual for its specific response scheme for the &Dn command. There are two methods for dealing with the modem’s response to DTR: 1. Recovery 2. Prevention ESCALA T610 and PL 600T User’s Guide...

  • Page 104: Recovery Strategy

    Before proceeding with one of these strategies, you need to determine if your server’s modem is set up properly to respond to DTR. With the remote terminal connected to serial port 1 and defined as the primary console device, there are two tests you can perform: 1.

  • Page 105: Modem Configuration Sample Files

    # Enable responses (Numeric), send ”ATQ0V0T\r” # Limit response codes. expect ”0\r” timeout 2 # Confirm commands successful. send ”ATS0=0\r” # Set AutoAnswer OFF expect ”0\r” timeout 2 # Confirm command successful. done ESCALA T610 and PL 600T User’s Guide...
  • Page 106 connect: send ”ATDT%N\r” # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” # Repeat the previous command.

  • Page 107: Sample File Modem_Z0.Cfg

    # US Government Users Restricted Rights – Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings. ESCALA T610 and PL 600T User’s Guide...
  • Page 108 ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code , Inserts delay in dialing commands # Z0 Reset. Restore Profile 0 Q0 Turn on responses # E0 Turn echo off Q1 Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang–up...
  • Page 109 ”0\r” timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem # responses. expect ”8\r” or ”7\r” or ”6\r” or ”4\r” or ”3\r” delay 2 done C-10 ESCALA T610 and PL 600T User’s Guide...

  • Page 110: Sample File Modem_F.cfg

    Sample File modem_f.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # FUNCTIONS: Modem configuration file for many recent Hayes* compatible modems. # This example uses the AT&F reset command to choose the factory defaults. # This set up is preferred for modems with extended (&) commands. For early # vintage modems, setup Z or Z0 is recommended.
  • Page 111 # %R = paging number # Confirm successful command. expect ”0\r” timeout 60 delay 2 # Wait before hanging up. send ”ATH0T\r” # Hang up. expect ”0\r” timeout 2 # Confirm successful command. done C-12 ESCALA T610 and PL 600T User’s Guide...

  • Page 112: Sample File Modem_F0.Cfg

    ripo: send ”AT&FQ0T\r” # Reset to factory defaults. ignore ”0\r” or ”OK\r\n” timeout 2 # Ignore modem response. send ”ATE0T\r” # Initialize modem: Echo OFF, expect ”0\r” or ”OK\r\n” timeout 2 # Enable responses (Numeric), send ”ATQ0V0X0T\r” # Limit response codes. expect ”0\r”...
  • Page 113 ”ATS0=2\r” # Set AutoAnswer ON expect ”0\r” timeout 2 # Confirm command successful. send ”AT&C1&D2&R1\r” # Detect carrier and DTR, # Ignore RTS. expect ”0\r” timeout 2 # Confirm command successful. C-14 ESCALA T610 and PL 600T User’s Guide...

  • Page 114: Sample File Modem_F1.Cfg

    done waitcall: ignore ”2\r” timeout 1 # Ignore first ring. expect ”2\r” timeout 10 # Pick up second ring # or timeout. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” timeout 60 done page:...
  • Page 115 # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done C-16 ESCALA T610 and PL 600T User’s Guide...
  • Page 116 retry: send ”A/” # Repeat the previous command. # Expect a connection response. expect ”16\r” or ”15\r” or ”14\r” or ”12\r” or ”10\r” or ”5\r” or ”1\r” busy ”7\r” timeout 60 done disconnect: delay 2 # Separate from previous data. send ”+++”...

  • Page 117: Sample File Modem_M0.Cfg

    ”0\r” or ”OK\r\n” timeout 2 # Confirm commands successful. send ”ATV0S0=0\r” # Numeric response code # Auto–Answer off expect ”0\r” or ”OK\r\n” timeout 2 # Confirm commands successful. done connect: send ”ATDT%N\r” # Tone dialing command. C-18 ESCALA T610 and PL 600T User’s Guide...
  • Page 118 # %N from Call Home setup. # Expect a connection response. expect ”33\r” or ”31\r” or ”28\r” or ”26\r” or ”24\r” or ”21\r” or ”19\r” or ”13\r” or ”12\r” or ”1\r” busy ”7\r” timeout 60 done retry: send ”A/” # Repeat the previous command. # Expect a connection response.

  • Page 119: Sample File Modem_M1.Cfg

    # Reset to factory defaults. # *E0=data compression disabled # E0=echo disabled ignore ”0\r” or ”OK\r\n” timeout 2 # Ignore modem response. send ”AT#F0*Q2S8=6\r” # Trellis modulation disabled # Retrain with adaptive rate C-20 ESCALA T610 and PL 600T User’s Guide...
  • Page 120 # Set ,=6second expect ”0\r” or ”OK\r\n” timeout 2 # Confirm commands successful send ”ATV0X0S0=0\r” # Numeric response code # AT compatible messages # Auto–Answer disabled expect ”0\r” or ”OK\r\n” timeout 2 # Confirm commands successful. done connect: send ”ATDT%N\r” # Tone dialing command.
  • Page 121 # AT compatible messages # Auto–Answer disabled expect ”0\r” timeout 2 # Confirm commands successful. done error: # Handle unexpected modem # responses. expect ”8\r” or ”7\r” or ”4\r” or ”3\r” delay 2 done C-22 ESCALA T610 and PL 600T User’s Guide...

  • Page 122: Index

    Index Numbers 3.5-inch diskette drive, using, 2-8 determining versions of firmware, 3-27 Diagnostics, 5-1 diagnostics considerations running from a TTY terminal, 5-3 running online, 5-2 about this book, ix running standalone, 5-2 account number, 3-22 diagnostics, sources, 5-1 dial-out telephone numbers, setting, 3-20 DIMM locations, 3-15 backup service processor settings, B-3 battery...
  • Page 123 8-7 configurations, C-1 procedures, updating firmware, 3-27 transfer, C-4 processor configuration/deconfiguration, 3-28 modem configuration menu, 3-19 product disposal, A-1 mouse, using, 2-6 progress indicators, 3-3, 3-12, 3-33 multiboot, 4-6 ESCALA T610 and PL 600T User’s Guide...
  • Page 124 service processor procedures in service mode, 3-22 read system POST errors, 3-3, 3-12 service processor settings, 3-2, B-3 restoring, 3-2 rear view, 1-4 saving, 3-2 reboot recovery, 3-25 service processor setup, B-3 reboot/restart policy menu, 3-10 service processor setup checklist, B-3 related publications, ix service processor test, B-3 remote initial program load setup, 4-3...
  • Page 125 7-1 using the system, 2-1 tasks, 6-1 telephone nummber setup menu, 3-20 testing the setup vital product data. See VPD call-in, B-4 call-out, B-4 voice phone number, 3-21 VPD (vital product data), 3-3 ESCALA T610 and PL 600T User’s Guide...
  • Page 126 SOCIETE / COMPANY : ADRESSE / ADDRESS : Remettez cet imprimé à un responsable BULL ou envoyez-le directement à : Please give this technical publication remark form to your BULL representative or mail to: BULL CEDOC 357 AVENUE PATTON B.P.20845...
  • Page 127 Customer Code / Code Client : For Bull Internal Customers / Pour les Clients Internes Bull : Budgetary Section / Section Budgétaire : For Others / Pour les Autres : Please ask your Bull representative. / Merci de demander à votre contact Bull.
  • Page 129 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE ORDER REFERENCE 86 A1 39KX 02...
  • Page 130 Utiliser les marques de découpe pour obtenir les étiquettes. Use the cut marks to get the labels. ESCALA T610, PL 400T and PL 600T User’s Guide 86 A1 39KX 02 ESCALA T610, PL 400T and PL 600T User’s Guide 86 A1 39KX 02...

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