Nibe F370 User Manual
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Nibe F370 User Manual

Exhaust air heat pump
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User manual

NIBE™ F370
Exhaust air heat pump
UHB GB 1338-1
231469

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  • Page 1: User Manual

    User manual NIBE™ F370 Exhaust air heat pump UHB GB 1338-1 231469...
  • Page 2 A detailed explanation of the button functions can be found on page How to scroll through menus and make different settings is described on page 15. The mode for setting the indoor temperature is reached, when in the start mode in the main menu, by pressing the OK button twice. Read more about the settings on page 27.

  • Page 3: Table Of Contents

    2 The heat pump – the heart of the house Heat pump function Contact with F370 Maintenance of F370 3 F370 – at your service Set the indoor climate Set the hot water capacity Get information Adjust the heat pump...

  • Page 4: Important Information

    Docking kit DEH 40/DEH 41 (fan speed, normal mode) Serial number must always be given Certification that the installation is carried out according to instructions in NIBE's installer manual and applicable regulations. Date __________________ Signed _________________________ Chapter 1 | Important information NIBE™...

  • Page 5: Safety Information

    This symbol indicates danger to machine or person. Caution This symbol indicates important information about what you should ob- serve when maintaining your installation. This symbol indicates tips on how to facilitate using the product. Chapter 1 | Important information NIBE™ F370...

  • Page 6: Serial Number

    Marking F370 is CE marked and fulfils IP21. The CE marking means that NIBE ensures that the product meets all regu- lations that are placed on it based on relevant EU directives. The CE mark is obligatory for most products sold in the EU, regardless where they are made.
  • Page 7 Council. For more information visit www.centralheating.co.uk Warranty and insurance information Thank you for installing a new NIBE heat pump in your home. NIBE heat pumps are manufactured in Sweden to the very highest standard so we are pleased to offer our customers a comprehensive guarantee.
  • Page 8 Chapter 1 | Important information NIBE™ F370...

  • Page 9: F370 - An Excellent Choice

    F370 – An excellent choice F370 is part of a new generation of heat pumps, which have been intro- duced to supply your home with inexpensive and environmentally friendly heating. Heat production is safe and economical with integrated hot water heater, immersion heater, circulation pump and control system.

  • Page 10: The Heat Pump - The Heart Of The House

    Expansionsventil Kompressor Förångare 0 °C 5 °C 0 °C 22 °C The temperatures are only examples and may vary between different installations and time of year. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 11: Heat Pump Function

    The heat pump's integrated hot water heater is in the boiler section. The hot boiler water heats the hot water. The temperatures are only examples and may vary between different installations and time of year. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 12: Contact With F370

    Contact with F370 External information When the heat pump door is closed, information can be received via an information window and a status lamp. Information window The information window shows part of the display that is on the display unit (located behind the door to the heat pump). The information window can display different type of information, e.g.

  • Page 13: Display Unit

    Display unit There is a display unit behind the heat pump door, which is used to com- municate with F370. Here you: switch on, switch off or set the heat pump in emergency mode. sets the indoor climate and hot water as well as adjusts the heat pump to your needs.
  • Page 14 The heat pump display is not illuminated and the status lamp illuminates yellow. The automatic heating control system is not operational, so manual shunt operation is required (see page 24). Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 15: Menu System

    Display of temperature and other operating information and access to the alarm log. See page 46. HEAT PUMP Menu 4 Setting time, date, language, display, operating mode etc. See page 49. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 16 This symbol appears if lux mode for the hot water is activated. This symbol indicates the actual speed of the fan if the speed has changed from the normal setting. This symbol indicates whether F370 has contact with NIBE Uplink™. This symbol indicates whether solar heating is active.
  • Page 17 OK button. A new window then opens with sub menus. Select one of the sub menus by marking it and then pressing the OK button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 18 1. Mark the applicable option. One of the options is pre-selected (white). 2. Press the OK button to confirm the selected option. The selected option has a green tick. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 19 4. Press the OK button to confirm the value you have set. To change and return to the original value, press the Back button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 20 Back button. If a menu only has one character set the keyboard is displayed directly. When you have finished writing, mark "OK" and press the OK button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 21 1. Use the control knob to select the help symbol. 2. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 22: Regular Checks

    Maintenance of F370 Regular checks All servicing must be carried out by a person competent for the job. Your heat pump requires minimal maintenance after commissioning. However, it is recommended that your installation is checked and serviced annually by qualified personnel. This is to ensure the continued efficient operation of your heat pump, and that the warranty remains valid during the warranty period.
  • Page 23 Cleaning the air filter Clean the F370's air filter regularly, how often depends on the amount of dust in the ventilation air. When it is time to clean, an alarm indication occurs is displayed. Factory setting for alarm indication is every three months.
  • Page 24 Safety valves F370 has two safety valves, one for the water heater and one for the heating system. The water heater's safety valve sometimes releases a little water after hot water usage. This is because the cold water, which enters the water heater, expands when heated causing the pressure to rise and the safety valve to open.
  • Page 25 This means that the system is not necessarily bled despite the flow of water when the bleed valve is opened. Therefore hold the vent valve open at least 5 seconds. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 26: Saving Tips

    Even the house ventilation affects the energy consumption. It is therefore important to perform a ventilation adjustment shortly after installing the heat pump. At ventilation adjustment, a ventilation technician sets the house ventilation device and the fan in F370 according to the projected values of the house. Also remember: During the adjustment period (winter time) all thermostat valves should be fully open.
  • Page 27 TV games console (Operation: 6 h/week) Radio/stereo (Operation: 3 h/day) Computer incl. screen (Operation: 3 h/day, standby 21 h/day) Bulb (Operation 8 h/day) Spot light, Halogen (Operation 8 h/day) Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 28 After 1-2 years the heating curve should be adjusted again, as well as the heating curve offset and the building's thermostat valves, because the heating system, as a rule, requires a lower temperature once the drying process is complete. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 29: F370 - At Your Service

    3 F370 – at your service Set the indoor climate Overview Sub-menus For the menu INDOOR CLIMATE there are several sub-menus. Status information for the relevant menu can be found on the display to the right of the menus. temperature Setting the temperature for the climate system.
  • Page 30 If it is warm outdoors and the room temperature is too low, increase the value in menu 1.1 by one increment. If it is warm outdoors and the room temperature is too high, reduce the value in menu 1.1 by one increment. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 31: Heating Menu

    (°C) is set during the time period. Without an activated room sensor the desired change is set (of setting in menu 1.1). One step is usually enough to change the room Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 32 Conflict: If two settings conflict with each other a red exclamation mark is displayed. If you wish to set similar scheduling for every day of the week start by filling in “all” and then changing the desired days. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 33 If the line "all" is used, all days in the period are set for these times. Time period: The start and stop time for the selected day for scheduling are selected here. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 34: Advanced Menu

    Fan return time settings in the event of temporary ventil- ation speed change. own curve Setting own heat curve. point offset Setting the offset of the heating curve at a specific outdoor temperature. night cooling Setting night cooling. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 35: Heating Curve

    The heating curve is set when the heating installation is installed, but may need adjusting later. Thereafter the heating curve should not need further adjustment. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 36 Use the control knob to set a new value. Confirm the new setting by pressing the OK button. Curve 0 is an own heating curve created in menu 1.9.7. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 37 5. Press the OK or Back button to exit read off mode. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 38: External Adjustment

    If a room sensor is installed and activated the desired room temperature (°C) is set. If there is more than one climate system the setting can be made separately for each system. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 39: Min. Flow Line Temp

    Default value: 20 °C Set the minimum temperature on the supply temperature to the climate system. This means that F370 never calculates a temperature lower than that set here. If there is more than one climate system the setting can be made separately for each system.

  • Page 40: Fan Return Time

    You can create your own heating curve here, if there are special require- ments, by setting the desired supply temperatures for different outdoor temperatures. Caution Curve 0 in menu 1.9.1 must be selected for this curve to apply. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 41: Point Offset

    "-2" and "change in curve" is increased until the desired room temper- ature is maintained. Caution Wait 24 hours before making a new setting, so that the room temperature has time to stabilise. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 42 4 until one of the conditions is no longer met. Caution Night cooling can only be activated when house heating has been deac- tivated. This is done in menu 4.2. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 43: Set The Hot Water Capacity

    Default value: "off" When hot water requirement has temporarily increased this menu can be used to select an increase in the hot water temperature to lux mode for a selectable time. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 44: Comfort Mode

    The function is activated immediately when a time period is selected and confirmed using the OK button. The remaining time for the selected setting is shown to the right. When the time has run out F370 returns to the mode set in menu 2.2. Select “off" to switch off temporary lux...
  • Page 45 If the stop time is earlier in the day than the start time it means that the period extends past midnight. Scheduling always starts on the date that the start time is set for. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 46: Periodic Increases

    The length of time between increases can be selected here. The time can be set between 1 and 90 days. Factory setting is 14 days. Untick "activated" to switch off the function. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 47: Hot Water Recirc

    "operating time" decide how long the hot water circulation pump must run per operating instance. "downtime" decide how long the hot water circulation pump must be stationary between operating instances. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 48: Get Information

    No changes can be made. The information is on several pages. Turn the control knob to scroll between the pages. Symbols in this menu: Compressor Heating Addition Hot water Circulation pump, climate Ventilation system Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 49 Information about the additional heat settings, operating status and statistics can be obtained here. No changes can be made. The information is on several pages. Turn the control knob to scroll between the pages. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 50: Indoor Temp. Log

    4. You can now select to take read outs for different weeks by turning the control knob to the right or left and read off the average temper- ature. 5. Press the OK or Back button to exit read off mode. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 51: Adjust The Heat Pump

    " off". advanced Setting heat pump work mode. plus functions Menu Settings for any additional functions installed in F370 can be made in the sub menus. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 52: Nibe Uplink

    Request new connection string To connect a user account on NIBE Uplink™ to your installation, you must request a unique connection string. 1. Mark “request new connection string" and press the OK button.
  • Page 53 HTTP Basic and HTTP Digest type. If unsure about applicable settings use the preset settings or contact your network administrator (or similar) for further information. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 54: Op. Mode Menu

    Telephone numbers provided must be able to receive SMS messages. op. mode Menu op. mode Setting range: auto, manual, add. heat only Default value: auto functions Setting range: compressor, addi- tion, heating Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 55 Caution If you deselect "addition" it may mean that insufficient hot water and/or heating in the accommodation is achieved. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 56: My Icons Menu

    Menu You can select what icon should be visible when the door to F370 is closed. You can select up to 3 icons. If you select more, the ones you selected first will disappear. The icons are dis- played in the order you selected them.

  • Page 57: Holiday Setting

    If the exhaust air temperature falls below 16 °C, the compressor is blocked and the electrical addition is permitted to intervene. When the compressor is blocked heat is not recovered from the exhaust air. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 58: Auto Mode Setting

    You can also set the time over which (filtering time) the average temper- ature is calculated. If you select 0, the present outdoor temperature is used. Caution It cannot be set "stop additional heat" higher than "stop heating". Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 59: Factory Setting User

    If the line "all" is used, all days in the period are set for these times. Time period: The start and stop time for the selected day for scheduling are selected here. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 60 If the stop time is before the start time it means that the period extends past midnight. Scheduling always starts on the date that the start time is set for. Caution Long term blocking can cause reduced comfort and operating economy. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 61: Disturbances In Comfort

    This can mean that the heat pump's compressor is not running. In this case the immersion heater produces heat and/or hot water. Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 62: Troubleshooting

    Low room temperature Closed thermostats in several rooms. See the "Saving tips" section on page 24 and menu 1.1 on page 27 for more detailed information about how to best set the thermostats. Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 63: High Room Temperature

    Low or a lack of ventilation The ventilation is not adjusted. Order ventilation adjustment. Filter blocked. Clean or replace filter (see page 21). Exhaust air device blocked or throttled down too much. Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 64: High Or Distracting Ventilation

    Wait until the temperature condition has been reset. Minimum time between compressor starts has not been reached. Wait 30 minutes and check if the compressor has started. Alarm tripped. Follow the display instructions. Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 65: Technical Data

    5 Technical data Detailed technical specifications for this product can be found in the in- stallation manual (www.nibe.eu). Chapter 5 | Technical data NIBE™ F370...

  • Page 66: Glossary

    In most cases, the heat pump notes operational interference and indicates this with alarms and shows instructions in the display. Domestic hot water The water one showers in for example. Chapter 6 | Glossary NIBE™ F370...

  • Page 67: Expansion Valve

    F370. Exhaust air devices Vents, usually in the ceiling, in the kitchen/bathroom/clothes closet where the air is drawn in to be forwarded to F370. Expansion valve Valve that reduces the pressure of the refrigerant, whereupon the temper- ature of the refrigerant drops.

  • Page 68: Heating Medium Side

    A low pressure pressostat trips if the evaporation pressure is too low. Radiator Another word for heating element. They must be filled with water in order to be used with F370. Chapter 6 | Glossary NIBE™ F370...

  • Page 69: Safety Valve

    Supply temperature The temperature of the heated water that the heat pump sends out to the heating system. The colder the outdoor temperature, the higher the supply line temperature becomes. Chapter 6 | Glossary NIBE™ F370...

  • Page 70: Item Register

    Item register Adjust the heat pump, 49 Important information, 2 Alarm, 59 F370 – An excellent choice, 7 Installation data, 2 Back button, 12 Serial number, 4 Warranty information, 5 Information window, 10 Contact with F370, 10 Installation data, 2...
  • Page 71 The heat pump – the heart of the house, 8 Troubleshooting, 60 Use the virtual keyboard, 18 Warranty information, 5 Chapter 7 | Item register NIBE™ F370...
  • Page 72 Chapter 7 | NIBE™ F370...
  • Page 73 Chapter 7 | NIBE™ F370...
  • Page 74 Chapter 7 | NIBE™ F370...
  • Page 76 NIBE Energy Systems Ltd 3C Broom Business Park Bridge Way Chesterfield S41 9QG Phone 0845 095 1200 Fax 0845 095 1201 info@nibe.co.uk www.nibe.co.uk 231469...

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