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Nibe F370 User Manual

Exhaust air heat pump
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User manual

NIBE™ F370
Exhaust air heat pump
UHB GB 1609-2
231437

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Summary of Contents for Nibe F370

  • Page 1: User Manual

    User manual NIBE™ F370 Exhaust air heat pump UHB GB 1609-2 231437...
  • Page 2 Quick guide Navigation Ok button (confirm/select) Back button (back/undo/exit) Control knob (move/increase/reduce) A detailed explanation of the button functions can be found on page How to scroll through menus and make different settings is described on page 18. Set the indoor climate The mode for setting the indoor temperature is accessed by pressing the OK button twice, when in the start mode in the main menu.

  • Page 3: Table Of Contents

    2 The heat pump – the heart of the house Heat pump function Contact with F370 Maintenance of F370 3 F370 – at your service Set the indoor climate Set the hot water capacity Get information Adjust the heat pump...

  • Page 4: Important Information

    Docking kit DEH 40/DEH 41 (fan speed, normal mode) Serial number must always be given Certification that the installation is carried out according to instructions in NIBE's installer manual and applicable regulations. Date __________________ Signed _________________________ Chapter 1 | Important information NIBE™...

  • Page 5: Safety Information

    Rights to make any design or technical modifications are reserved. ©NIBE 2016. NOTE F370 must be installed via an isolator switch with a minimum breaking gap of 3 mm. NOTE If the supply cable is damaged, only NIBE, its service representative or similar authorised person may replace it to prevent any danger and damage.
  • Page 6 Marking F370 is CE marked and fulfils IP21. The CE marking means that NIBE ensures that the product meets all regu- lations that are placed on it based on relevant EU directives. The CE mark is obligatory for most products sold in the EU, regardless where they are made.

  • Page 7: Serial Number

    The serial number can be found at the bottom right of the front cover and in the info menu (menu 3.1). Caution Always give the product's serial number (14 digits) when contacting your installer. Chapter 1 | Important information NIBE™ F370...

  • Page 8: Contact Information

    NIBE Energy Systems France Sarl, Zone industrielle RD 28, Rue du Pou du Ciel, 01600 Reyrieux Tel : 04 74 00 92 92 Fax : 04 74 00 42 00 E-mail: info@nibe.fr www.nibe.fr NIBE Energy Systems Ltd, 3C Broom Business Park, Bridge Way, Chesterfield S41 9QG Tel: 0845 095 1200 Fax: 0845 095 1201 E-mail: info@nibe.co.uk...
  • Page 9 NIBE AB Sweden, Box 14, Hannabadsvägen 5, SE-285 21 Markaryd Tel: +46-(0)433-73 000 Fax: +46-(0)433-73 190 E-mail: info@nibe.se www.nibe.se For countries not mention in this list, please contact Nibe Sweden or check www.nibe.eu for more information. Chapter 1 | Important information...

  • Page 10: F370 - An Excellent Choice

    F370 – An excellent choice F370 is part of a new generation of heat pumps, which have been intro- duced to supply your home with inexpensive and environmentally friendly heating. Heat production is safe and economical with integrated hot water heater, immersion heater, circulation pump and control system.

  • Page 11: The Heat Pump - The Heart Of The House

    Kompressor Expansionsventil Expansion valve Kompressor Compressor Förångare Förångare Evaporator 0 °C 5 °C -2 °C 0 °C 22 °C -3 °C 0 °C Värmekälla Heat source Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 12: Heat Pump Function

    The heat pump's integrated hot water heater is in the boiler section. The hot boiler water heats the hot water. The temperatures are only examples and may vary between different installations and time of year. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 13: Contact With F370

    Contact with F370 External information When the heat pump door is closed, information can be received via an information window and a status lamp. Information window Status lamp Information window The information window shows part of the display that is on the display unit (located behind the door to the heat pump).

  • Page 14: Display Unit

    F370 USB port There is a display unit behind the heat pump door, which is used to com- municate with F370. Here you: switch on, switch off or set the heat pump in emergency mode. ■ sets the indoor climate and hot water as well as adjusts the heat pump ■...
  • Page 15 The USB port is used to update the software. Visit www.nibeuplink.com and click the "Software" tab to download the latest software for your installation. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 16: Menu System

    Display of temperature and other operating information and access to the alarm log. See page 51. HEAT PUMP Menu 4 Setting time, date, language, display, operating mode etc. See page 55. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 17 This symbol indicates whether "holiday setting" is active in 4.7. This symbol indicates whether F370 has contact with NIBE NIBE Uplink. This symbol indicates the actual speed of the fan if the speed has changed from the normal setting.

  • Page 18: Selecting Menu

    OK button. A new window then opens with sub menus. Select one of the sub menus by marking it and then pressing the OK button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 19 1. Mark the applicable option. One of the options is pre-selected (white). 2. Press the OK button to confirm the selected option. The selected option has a green tick. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 20 4. Press the OK button to confirm the value you have set. To change and return to the original value, press the Back button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 21 Back button. If a menu only has one character set the keyboard is displayed directly. When you have finished writing, mark "OK" and press the OK button. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 22 1. Use the control knob to select the help symbol. 2. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 23: Maintenance Of F370

    Maintenance of F370 Regular checks Your heat pump requires minimal maintenance after commissioning. On the other hand, it is recommended that you check your installation regu- larly. If something unusual occurs, messages about the malfunction appear in the display in the form of different alarm texts. See alarm management on page 69.
  • Page 24 Cleaning the air filter Clean the F370's air filter regularly, how often depends on the amount of dust in the ventilation air. Select what is most suitable for your heat pump. You will receive a reminder about filter cleaning in the display. The default setting for the reminder is every three months, however, if the power to F370 is interrupted the countdown begins again.
  • Page 25 Safety valves F370 has two safety valves, one for the hot water heater and one for the climate system. The water heater's safety valve sometimes releases a little water after hot water usage. This is because the cold water, which enters the water heater, expands when heated causing the pressure to rise and the safety valve to open.
  • Page 26 Pressure gauge Filler valve 2 Venting valve Filler valve 1 GQ10 XL32 XL31 EB10 GQ10 XL32 XL31 QM11 QN11 QM20 QM32 QM31 QM10 PBD sv EB10 Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 27: Saving Tips

    The position of the house, e.g. wind exposure is also an affecting factor. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 28 Even the house ventilation affects the energy consumption. It is therefore important to perform a ventilation adjustment shortly after installing the heat pump. At ventilation adjustment, a ventilation technician sets the house ventilation device and the fan in F370 according to the projected values of the house. Also remember: During the adjustment period (winter time) all thermostat valves should ■...
  • Page 29 WC, 2 bulbs in the bathroom, 4 bulbs in the kitchen, 3 bulbs outside, a washing machine, tumble drier, fridge, freezer, oven, vacuum cleaner, engine block heater = 6240 kWh domestic electricity/year Chapter 2 | The heat pump – the heart of the house NIBE™ F370...
  • Page 30 After 1-2 years the heating curve should be adjusted again, as well as the offset heating curve and the building's thermostat valves, because the heating system, as a rule, requires a lower temperature once the drying process is complete. Chapter 2 | The heat pump – the heart of the house NIBE™ F370...

  • Page 31: F370 - At Your Service

    3 F370 – at your service Set the indoor climate Overview Sub-menus INDOOR CLIMATE 1 For the menu INDOOR CLIMATE there are several sub-menus. Status information for the relevant menu can be found on the display to the right temperature of the menus.
  • Page 32 If the exhaust air temperature falls below 16 °C the compressor is blocked and electric additional heat is permitted. Heat is not recovered from the exhaust air when the compressor is blocked. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 33 If necessary, the different return times can be changed in menu 1.9.6. The fan speed is shown in brackets (in percent) after each speed alternative. If longer time changes are required use the holiday function or scheduling. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 34 Activated: Scheduling for the selected period is activated here. Set times are not affected at deactivation. System: Which climate system the schedule is for is selected here. This alternative is only displayed if more than one climate system is present. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 35 Menu 1.3.3 Increases or decreases in the ventilation to the accommodation can be scheduled here for up to two time periods per day. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 36 Set the stop time earlier than the start time so that the period extends beyond midnight. Scheduling then stops at the set stop time the day after. Scheduling always starts on the date that the start time is set for. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 37 . The task of the heating curve is to give an even indoor temperature, regardless of the outdoor temperature, and thereby energy efficient operation. It is from this heating curve that the heat pump's Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 38 +2 steps increases the supply temperature by 5 °C at all outdoor temperatures. - 10 - 20 - 30 - 40°C UTETEMPERATUR Outdoor temperature Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 39 5. Press the OK button to exit the setting. To read off a heating curve: 1. Turn the control knob so that the ring on the shaft with the outdoor temperature is marked. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 40 If it is warm outdoors and the room temperature is too low, increase the curve offset by one increment. If it is warm outdoors and the room temperature is too high, lower the curve offset by one increment. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 41 °C Set the minimum temperature on the supply temperature to the climate system. This means that F370 never calculates a temperature lower than that set here. If there is more than one climate system the setting can be made separately for each system.
  • Page 42 Too high a set value for "factor system" can (depending on your climate system) produce an unstable room temperature. If several climate systems are installed the above settings can be made for the relevant systems. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 43 You can create your own heating curve here, if there are special require- ments, by setting the desired supply temperatures for different outdoor temperatures. Caution Curve 0 in menu 1.9.1 must be selected for own curve to apply. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 44 "-2" and "change in curve" is increased until the desired room temperature is maintained. Caution Wait 24 hours before making a new setting, so that the room temperat- ure has time to stabilise. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 45 4 until one of the conditions is no longer met. Caution Night cooling can only be activated when house heating has been deac- tivated. This is done in menu 4.2. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 46: Set The Hot Water Capacity

    12 hrs When hot water requirement has temporarily increased this menu can be used to select an increase in the hot water temperature to lux mode for a selectable time. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 47 The function is activated immediately when a time period is selected and confirmed using the OK button. The remaining time for the selected setting is shown to the right. When the time has run out F370 returns to the mode set in menu 2.2. Select “off" to switch off temporary lux...
  • Page 48 Conflict: If two settings conflict with each other a red exclamation mark is displayed. If you wish to set similar scheduling for every day of the week start by filling in “all” and then changing the desired days. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 49 The length of time between increases can be selected here. The time can be set between 1 and 90 days. Factory setting is 14 days. Tick/untick "ac- tivated" to start/switch off the function. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 50 "operating time" decide how long the hot water circulation pump must run per operating instance. "downtime" decide how long the hot water circulation pump must be stationary between operating instances. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 51: Get Information

    Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 52 The information is on several pages. total operating time: Turn the control knob to scroll - of which hot water: between the pages. time factor: - of which hot water: Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 53 -5.6 °C heat medium flow 30.5 °C heat medium return 25.0 °C hot water charging 49.0 °C 6.2 °C condenser out operating time 30 min op. mode Information about an alarm. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 54 4. You can now select to take read outs for different weeks by turning the control knob to the right or left and read off the average temper- ature. 5. Press the OK or Back button to exit read off mode. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 55: Adjust The Heat Pump

    " off". advanced Setting heat pump work mode. plus functions Menu plus functions4.1 Settings for any additional functions installed in F370 can be made in the sub menus. internet Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 56: Nibe Uplink

    Request new connection string To connect a user account on NIBE NIBE UplinkmyUpway to your installa- tion, you must request a unique connection code. 1. Mark “request new connection string" and press the OK button.
  • Page 57 Internet via a company network. The installation supports proxy authentication of the confirm reset HTTP Basic and HTTP Digest type. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 58 If you want to receive an SMS mes- sage in the event of the alarm mark the box to the right of the telephone number. NOTE Telephone numbers provided must be able to receive SMS messages. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 59 With over capacity mode of "SG Ready" the hot water is set to "luxury" (immersion heater permitted). NOTE The function must be connected and activated in your F370. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 60 The function is based on hourly rates for the next 24 hours being retrieved via NIBE NIBE Uplink and therefore an internet connection and an account for NIBE NIBE Uplink are required.
  • Page 61 (accessory is required) Menu 4.1.7 smart home 4.1.7 When you have a smart home-system that can speak to NIBE Uplink™, you can control your heat pump via an app By allowing connected units to com- smart home municate with NIBE Uplink™ your...
  • Page 62 "compressor" is that which produces heating and hot water for the ac- commodation. If "compressor" is deselected, a symbol in the main menu on the heat pump symbol is displayed. You cannot deselect "compressor" in manual mode. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 63 Menu my icons 4.3 You can select what icons should be visible when the door to F370 is outdoor/indoor temperature closed. You can select up to 3 icons. If hot water temperature you select more, the ones you selected analog clock first will disappear.
  • Page 64 Complete holiday setting about a day before your return so that room temperature and hot water have time to regain usual levels. Set the vacation setting in advance and activate just before departure in order to maintain the comfort. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 65 Heat is not recovered from the exhaust air when the compressor is blocked. Caution In installations with water heaters without an immersion heater connec- ted to F370"hot water comfort" should not be set to "off" when holiday setting is activated. advanced Menu advanced 4.9...
  • Page 66 Menu 4.9.5 The compressor can be scheduled to be blocked for up to two different time periods here. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 67 Blocking the compressor. Blocking additional heat. If you wish to set similar scheduling for every day of the week start by filling in “all” and then changing the desired days. Chapter 3 | F370 – at your service NIBE™ F370...
  • Page 68 Scheduling then stops at the set stop time the day after. Scheduling always starts on the date that the start time is set for. Caution Long term blocking can cause reduced comfort and operating economy. Chapter 3 | F370 – at your service NIBE™ F370...

  • Page 69: Disturbances In Comfort

    This can mean that the heat pump's compressor is not running. In this case the immersion heater produces heat and/or hot water. Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 70: Troubleshooting

    ■ See section "Saving tips" on page 27 and menu 1.1 on page 31 for more detailed information about how to best set the thermostats. Heat pump in incorrect operating mode. ■ Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 71: High Room Temperature

    Fan speed in reduced mode. ■ Enter menu 1.2 and select "normal". ■ External switch for changing the fan speed activated. ■ ■ Check any external switches. High or distracting ventilation Filter blocked. ■ Chapter 4 | Disturbances in comfort NIBE™ F370...
  • Page 72 Wait until the temperature condition has been reset. ■ Minimum time between compressor starts has not been reached. ■ ■ Wait 30 minutes and then check if the compressor has started. Alarm tripped. ■ Follow the display instructions. ■ Chapter 4 | Disturbances in comfort NIBE™ F370...

  • Page 73: Technical Data

    5 Technical data Detailed technical specifications for this product can be found in the in- stallation manual (www.nibe.eu). Chapter 5 | Technical data NIBE™ F370...

  • Page 74: Glossary

    In most cases, the heat pump notes operational interference and indicates this with alarms and shows instructions in the display. Domestic hot water The water one showers in for example. Chapter 6 | Glossary NIBE™ F370...

  • Page 75: Emergency Mode

    F370. Exhaust air devices Vents, usually in the ceiling, in the kitchen/bathroom/clothes closet where the air is drawn in to be forwarded to F370. Expansion valve Valve that reduces the pressure of the refrigerant, whereupon the temper- ature of the refrigerant drops.

  • Page 76: Heating Medium Side

    A low pressure pressostat trips if the evaporation pressure is too low. Radiator Another word for heating element. They must be filled with water in order to be used with F370. Chapter 6 | Glossary NIBE™ F370...

  • Page 77: Safety Valve

    Water heater Container where domestic water is heated. Is located inside the heat pump, but an extra hot water heater can be installed in the event of large hot water requirements. Chapter 6 | Glossary NIBE™ F370...

  • Page 78: Index

    Item register Adjust the heat pump, 55 Important information, 4 Alarm, 69 Contact information, 8 F370 – An excellent choice, 10 Installation data, 4 Back button, 15 Serial number, 7 Information window, 13 Installation data, 4 Contact information, 8 Contact with F370, 13...
  • Page 79 The heat pump – the heart of the house, 11 Troubleshooting, 70 Use the virtual keyboard, 21 Chapter 7 | Item register NIBE™ F370...
  • Page 84 WS name: Frånluft WS version: a48 (working edition) Publish date: 2016-03-29 15:23 NIBE AB Sweden Hannabadsvägen 5 Box 14 SE-285 21 Markaryd info@nibe.se www.nibe.eu 231437...

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