Nibe F370 User Manual
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Nibe F370 User Manual

Exhaust air heat pump
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UHB EN 2036-1
631077
Exhaust air heat pump
NIBE F370
USER MANUAL

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Summary of Contents for Nibe F370

  • Page 1 UHB EN 2036-1 USER MANUAL 631077 Exhaust air heat pump NIBE F370...
  • Page 2 Quick guide Navigation Ok button (confirm/select) Back button (back/undo/exit) Control knob (move/increase/reduce) A detailed explanation of the button functions can be found on page How to scroll through menus and make different settings is described on page Set the indoor climate INDOOR CLIMATE HOT WATER HEAT PUMP...

  • Page 3: Table Of Contents

    2 The heat pump – the heart of the house Heat pump function Contact with F370 Maintenance of F370 3 F370 – at your service Set the indoor climate Set the hot water capacity Get information Adjust the heat pump...

  • Page 4: Important Information

    Room unit RMU 5.1.5 fan sp. exhaust air (nor- Solar panels NIBE mal) Serial number must always be given Certification that the installation is carried out according to instructions in the accompanying installer manual and applicable regulations.

  • Page 5: Safety Information

    Rights to make any design or technical modifications are reserved. ©NIBE 2020. Do not start F370 if there is a risk that the water in the system has frozen. Water may drip from the safety valve. A factory-fitted overflow pipe runs from the safety valve to an overflow cup.

  • Page 6: Symbols

    The serial number can be found at the bottom right of the front cover, in the info menu (menu 3.1) and on the type plate. Serial number Caution You need the product's (14 digit) serial number for servicing and support. Chapter 1 | Important information NIBE F370...

  • Page 7: F370 - An Excellent Choice

    F370 – An excellent choice F370 is a heat pump, which has been developed to supply your home with inexpensive and environmentally friendly heating in the most effi- cient manner. Heat production is reliable and economical, thanks to an integrated hot water heater, immersion heater, circulation pump and control system.

  • Page 8: The Heat Pump - The Heart Of The House

    22 °C 0 °C 5 °C 0 °C Evaporator Compressor Expansion valve Condenser 80 °C 55 °C 45 °C Ventilation air Rumsluft Refrigerant Köldmedium Heating medium Värmebärare Chapter 2 | The heat pump – the heart of the house NIBE F370...

  • Page 9: Heat Pump Function

    The heat pump’s integrated water heater is in the heating section. The heating medium heats the hot water. The temperatures are only examples and may vary between different installations and time of year. NIBE F370 Chapter 2 | The heat pump – the heart of the house...

  • Page 10: Contact With F370

    Contact with F370 EXTERNAL INFORMATION When the heat pump door is closed, information can be received via an information window and a status lamp. Information window Status lamp Information window The information window shows part of the display that is on the display unit (located behind the door to the heat pump).
  • Page 11 USB port There is a display unit behind the heat pump door, which is used to communicate with F370. Here you: • switch on, switch off or set the heat pump in emergency mode. • sets the indoor climate and hot water as well as adjusts the heat pump to your needs.
  • Page 12 The USB port is used to update the software. Visit nibeuplink.com and click the "Software" tab to download the latest software for your installation. Chapter 2 | The heat pump – the heart of the house NIBE F370...
  • Page 13 Display of temperature and other operating information and access to the alarm log. See page HEAT PUMP Menu 4 Setting time, date, language, display, operating mode etc. See page NIBE F370 Chapter 2 | The heat pump – the heart of the house...
  • Page 14 This symbol indicates whether "holiday setting" is active in 4.7. This symbol indicates whether F370 has contact with NIBE Uplink. This symbol indicates the actual speed of the fan if the speed has changed from the normal setting.
  • Page 15 OK button. A new window then opens with sub menus. Select one of the sub menus by marking it and then pressing the OK button. NIBE F370 Chapter 2 | The heat pump – the heart of the house...
  • Page 16 Mark the applicable option. One of the options is pre-selected (white). Press the OK button to confirm the selected option. The selec- ted option has a green tick. Chapter 2 | The heat pump – the heart of the house NIBE F370...
  • Page 17 Press the OK button to confirm the value you have set. To change and return to the original value, press the Back button. NIBE F370 Chapter 2 | The heat pump – the heart of the house...
  • Page 18 Back button. If a menu only has one character set the keyboard is displayed directly. When you have finished writing, mark "OK” and press the OK button. Chapter 2 | The heat pump – the heart of the house NIBE F370...
  • Page 19 Use the control knob to select the help symbol. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. NIBE F370 Chapter 2 | The heat pump – the heart of the house...

  • Page 20: Maintenance Of F370

    Maintenance of F370 REGULAR CHECKS Your heat pump requires minimal maintenance after commissioning. On the other hand, it is recommended that you check your installation regu- larly. If something unusual occurs, messages about the malfunction appear in the display in the form of different alarm texts. See alarm management...
  • Page 21 Cleaning the air filter Clean the F370's air filter regularly, how often depends on the amount of dust in the ventilation air. Select what is most suitable for your install- ation. You will receive a reminder about filter cleaning in the display. The default setting for the reminder is every three months, however, if the power to F370 is interrupted the countdown begins again.
  • Page 22 Pressure gauge Safety valves F370 has two safety valves, one for the hot water heater and one for the climate system. The water heater’s safety valve sometimes releases a little water after hot water usage. This is because the cold water, which enters the water heater, expands when heated causing the pressure to rise and the safety valve to open.
  • Page 23 Regularly check that the overflow cup and any floor drains are not QM11 QN11 blocked; water must be able to run through freely. Clean, if necessary. QM20 QM32 QM31 QM10 PBD sv EB10 QM11 QN11 QM20 NIBE F370 Chapter 2 | The heat pump – the heart of the house...
  • Page 24 1.0 bar close the filler valve. Pressure gauge Venting valve Filler valve GQ10 XL32 XL31 EB10 GQ10 XL32 XL31 QM11 QN11 QM20 QM32 QM31 QM10 PBD sv EB10 Chapter 2 | The heat pump – the heart of the house NIBE F370...
  • Page 25 This is done by turning the adjustment screw on the shunt motor to "manual mode" and then turning the shunt knob to the desired position. Shunt motor Adjuster screw GQ10 XL32 XL31 NIBE F370 Chapter 2 | The heat pump – the heart of the house EB10...
  • Page 26 This is important, as fully or partially closed ther- mostat valves slow the flow in the climate system, which results in F370 working at a higher temperature. This in turn can lead to increased energy consumption.
  • Page 27 Power consumption Approximate energy consumption for F370 spread across the year % of annual Energiförbrukning fördelat över året consumption April June July mars april juni juli Månad Month Increasing the indoor temperature one degree increases the energy consumption by approx. 5%.
  • Page 28 Engine block heater (Operation: 1 h/day, 4 months a year) Passenger compartment heater (Opera- tion: 1 h/day, 4 months a year) These values are approximate example values. Chapter 2 | The heat pump – the heart of the house NIBE F370...
  • Page 29 NIBE F370 Chapter 2 | The heat pump – the heart of the house...

  • Page 30: F370 - At Your Service

    (the vacation function is prioritised), "active" displays if any part of the schedule is active, otherwise it displays "off". advanced Setting of heat curve, adjusting with external contact, minim- um value for supply temperature, room sensor and night cooling. Chapter 3 | F370 – at your service NIBE F370...
  • Page 31 One step is usually enough but in some cases several steps may be required. Setting the desired value. The new value is shown on the right-hand side of the symbol in the display. NIBE F370 Chapter 3 | F370 – at your service...
  • Page 32 The ventilation in the accommodation can be temporarily increased or reduced here. When you have selected a new speed a clock starts a count down. When the time has counted down the ventilation speed returns to the normal setting. Chapter 3 | F370 – at your service NIBE F370...
  • Page 33 (of setting in menu 1.1). One step is usually enough to change the room temperature by one degree, but in some cases several steps may be required. NIBE F370 Chapter 3 | F370 – at your service...
  • Page 34 If a room sensor is installed, the desired room temperature is set in °C. Conflict: If two settings conflict with each other, a red exclamation mark is dis- played. Chapter 3 | F370 – at your service NIBE F370...
  • Page 35 VENTILATION Menu 1.3.3 Increases or decreases in the ventilation to the accommodation can be scheduled here for up to two time periods per day. NIBE F370 Chapter 3 | F370 – at your service...
  • Page 36 Conflict: If two settings conflict with each other, a red exclamation mark is dis- played. If you wish to set similar scheduling for every day of the week start by filling in “all” and then changing the desired days. Chapter 3 | F370 – at your service NIBE F370...
  • Page 37 Setting own heat curve. point offset Setting the offset of the heating curve at a specific outdoor temper- ature. night cooling Setting night cooling. HEATING CURVE Menu 1.9.1 NIBE F370 Chapter 3 | F370 – at your service...
  • Page 38 If it is warm outdoors and the room temperature is too low, increase the curve offset by one increment. If it is warm outdoors and the room temperature is too high, lower the curve offset by one increment. Chapter 3 | F370 – at your service NIBE F370...
  • Page 39 Set the minimum temperature on the supply temperature to the climate system. This means that F370 never calculates a temperature lower than that set here. If there is more than one climate system the setting can be made separately for each system.
  • Page 40 Too high a set value for "factor system" can (depending on your climate system) produce an unstable room temperature. If several climate systems are installed the above settings can be made for the relevant systems. FAN RETURN TIME Menu 1.9.6 Chapter 3 | F370 – at your service NIBE F370...
  • Page 41 You can create your own heating curve here, if there are special requirements, by setting the desired supply temperatures for different outdoor temperatures. Caution Curve 0 in menu 1.9.1 must be selected for own curve to apply. POINT OFFSET Menu 1.9.8 NIBE F370 Chapter 3 | F370 – at your service...
  • Page 42 Setting range: 20 – 30 °C Default value: 25 °C night cooling min diff. outdoor-exhaust start temp. exhaust air °C Setting range: 3 – 10 °C °C min diff. outdoor-exhaust Default value: 6 °C Chapter 3 | F370 – at your service NIBE F370...
  • Page 43 4 until one of the conditions is no longer met. Caution Night cooling can only be activated when house heating has been de- activated. This is done in menu 4.2. NIBE F370 Chapter 3 | F370 – at your service...

  • Page 44: Set The Hot Water Capacity

    (when the holiday function is prioritised), "active" appears if any part of scheduling is active, otherwise "off" appears. advanced Setting periodic increase in the hot water temperature. Chapter 3 | F370 – at your service NIBE F370...
  • Page 45 The function is activated immediately when a time period is selected and con- firmed using the OK button. The remaining time for the selected setting is shown to the right. When the time has run out F370 returns to the mode set in menu 2.2. Select “off" to switch off temporary lux...
  • Page 46 Conflict: If two settings conflict with each other, a red exclamation mark is dis- played. If you wish to set similar scheduling for every day of the week start by filling in “all” and then changing the desired days. Chapter 3 | F370 – at your service NIBE F370...
  • Page 47 The length of time between increases can be selected here. The time can be set between 1 and 90 days. Factory setting is 14 days. Tick/untick "activated" to start/switch off the function. HOT WATER RECIRC. Menu 2.9.2 NIBE F370 Chapter 3 | F370 – at your service...
  • Page 48 "operating time" decide how long the hot water circulation pump must run per operating instance. "downtime" decide how long the hot water circulation pump must be stationary between operating instances. Chapter 3 | F370 – at your service NIBE F370...

  • Page 49: Get Information

    NIBE F370 Chapter 3 | F370 – at your service...
  • Page 50 - of which hot water: pages. time factor: - of which hot water: ADD. HEAT INFO Menu Chapter 3 | F370 – at your service NIBE F370...
  • Page 51 30.5 °C heat medium return 25.0 °C hot water charging 49.0 °C 6.2 °C condenser out operating time 30 min op. mode Information about an alarm. Menu NIBE F370 Chapter 3 | F370 – at your service...
  • Page 52 You can now select to take read outs for different weeks by turning the control knob to the right or left and read off the average temperature. Press the OK or Back button to exit read off mode. Chapter 3 | F370 – at your service NIBE F370...

  • Page 53: Adjust The Heat Pump

    "active" is displayed if any part of the va- cation schedule is active, otherwise it displays " off". advanced Setting heat pump work mode. NIBE F370 Chapter 3 | F370 – at your service...
  • Page 54 Request new connection string To connect a user account on NIBE Uplink to your installation, you must request a unique connection code. Mark “request new connection string" and press the OK button. The installation now communicates with NIBE Uplink to create a connection Chapter 3 | F370 –...
  • Page 55 "connection string" and is valid for 60 minutes. Disconnect all users Mark “switch off all users" and press the OK button. The installation now communicates with NIBE Uplink to release your install- ation from all users connected via the internet. NOTE After disconnecting all users none of them can monitor or control your installation via NIBE Uplink without requesting a new connection string.
  • Page 56 Repeat 1 - 3 for "port", "user name" and "password". Mark “confirm" and press the OK button. All settings made since opening the menu can be reset by marking "reset" and pressing the OK button. Chapter 3 | F370 – at your service NIBE F370...
  • Page 57 "SG Ready". With low price mode on "SG Ready", the stop temperature for the hot water is set as high as possible with compressor operation only (immersion heater not permitted). NIBE F370 Chapter 3 | F370 – at your service...
  • Page 58 With over capacity mode of "SG Ready" the hot water is set to "luxury" (immersion heater permitted). NOTE The function must be connected and activated in your F370. SMART PRICE ADAPTION™ Menu 4.1.6 affect room temperature smart price adaption 4.1.6...
  • Page 59 The function is based on hourly rates for the next 24 hours being retrieved via NIBE Uplink and therefore an internet connection and an account for NIBE Uplink are required.
  • Page 60 This is where you set that part of your installation (room temperature, hot water temperature) that will benefit from the surplus solar electricity. When the solar panels produce more electricity than F370 requires, the temper- ature in the property is adjusted and/or the temperature of the hot water is in- creased.
  • Page 61 MY ICONS Menu You can select what icons should be my icons 4.3 visible when the door to F370 is closed. outdoor/indoor temperature You can select up to 3 icons. If you select hot water temperature more, the ones you selected first will analog clock disappear.
  • Page 62 This setting applies to all climate systems without room sensors. Vacation scheduling starts at 00:00 on the start date and stops at 23:59 on the stop date. Chapter 3 | F370 – at your service NIBE F370...
  • Page 63 4.9 intended for the advanced user. This menu has several sub-menus. auto mode setting factory setting user schedule blocking AUTO MODE SETTING Menu 4.9.2 NIBE F370 Chapter 3 | F370 – at your service...
  • Page 64 Do you want to reset all user settings to factory settings? Caution After factory setting, personal settings such as heating curves, ventilation etc must be reset. SCHEDULE BLOCKING Menu 4.9.5 Chapter 3 | F370 – at your service NIBE F370...
  • Page 65 Set the stop time earlier than the start time so that the period extends beyond midnight. Scheduling then stops at the set stop time the day after. Scheduling always starts on the date that the start time is set for. NIBE F370 Chapter 3 | F370 – at your service...
  • Page 66 Caution Long term blocking can cause reduced comfort and operating economy. Chapter 3 | F370 – at your service NIBE F370...

  • Page 67: Disturbances In Comfort

    In many cases, it is sufficient to select “reset alarm” in order for the product to revert to normal operation. If a green light comes on after selecting “reset alarm”, the alarm has been remedied. If a red light NIBE F370 Chapter 4 | Disturbances in comfort...

  • Page 68: Troubleshooting

    If the operational interference is not shown in the display the following tips can be used: BASIC ACTIONS Start by checking the following items: • The switch's position. • Group and main fuses of the accommodation. • The property's earth circuit breaker. Chapter 4 | Disturbances in comfort NIBE F370...
  • Page 69 • Closed or choked filling valve for the hot water. – Open the valve. • F370 in incorrect operating mode. – Enter menu 4.2. If mode "auto" is selected, select a higher value on "stop additional heat" in menu 4.9.2.
  • Page 70 • Not enough water in the climate system. – Top up the water in the climate system. LOW OR A LACK OF VENTILATION • Filter blocked. – Clean or replace filter (see page 21). Chapter 4 | Disturbances in comfort NIBE F370...
  • Page 71 – Check any external switches. THE COMPRESSOR DOES NOT START • There is no heating requirement. – F370 does not call on heating or hot water. – The heat pump defrosts. • Compressor blocked due to the temperature conditions. – Wait until the temperature is within the product’s working range.

  • Page 72: Technical Data

    5 Technical data Detailed technical specifications for this product can be found in the in- stallation manual (nibe.eu). Chapter 5 | Technical data NIBE F370...

  • Page 73: Glossary

    CONDENSER Heat exchanger where the hot gas state refrigerant condenses (cooled and becomes a liquid) and releases heat energy to the house heating and hot water systems. NIBE F370 Chapter 6 | Glossary...
  • Page 74 The air that comes from the exhaust air device in the various rooms of the accommodation, to F370. EXHAUST AIR DEVICES Vents, usually in the ceiling, in the kitchen/bathroom/clothes closet where the air is drawn in to be forwarded to F370. Chapter 6 | Glossary NIBE F370...
  • Page 75 HEATING MEDIUM Hot liquid, usually normal water, which is sent from the heat pump to the house climate system and makes the accommodation warm. The heating medium also heats the hot water. NIBE F370 Chapter 6 | Glossary...
  • Page 76 RADIATOR Another word for heating element. They must be filled with water in order to be used with F370. REFRIGERANT Substance that circulates around a closed circuit in the heat pump and that, through pressure changes, evaporates and condenses.
  • Page 77 WATER HEATER Container where domestic water is heated. Is located inside the heat pump, but an extra hot water heater can be installed in the event of large hot water requirements. NIBE F370 Chapter 6 | Glossary...

  • Page 78: Item Register

    External information, 10 Selecting options, 16 Information window, 10 Setting a value, 17 Status lamp, 10 Use the virtual keyboard, 18 F370 – at your service, 30 OK button, 12 Adjust the heat pump, 53 Operation, 15 Item register NIBE F370...
  • Page 79 Set the hot water capacity, 44 Set the indoor climate, 30 Setting a value, 17 Status lamp, 10–11 Switch, 12 Technical data, 72 The heat pump – the heart of the house, 8 Troubleshooting, 68 Use the virtual keyboard, 18 NIBE F370 Item register...

  • Page 83: Contact Information

    Tel: +7 831 419 57 06 E-mail: kuzmin@evan.ru www.nibe-evan.ru NIBE AB Sweden, Box 14, Hannabadsvägen 5, SE-285 21 Markaryd Tel: +46 (0)433 27 3000 E-mail: info@nibe.se www.nibe.se For countries not mention in this list, please contact Nibe Sweden or check www.nibe.eu for more information.
  • Page 84 WS version: a48 (working edition) Publish date: 2020-09-07 13:04 This manual is a publication from NIBE Energy Systems. All product illustrations, facts and data are based on the available information at the time of the publica- tion’s approval. NIBE Energy Systems makes reservations for any factual or printing errors in this manual.

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