RCA Digital Satellite Receiver User Manual page 70

Tips & Troubleshooting
Running the System Test
The System Test function allows you to run a basic diagnostics check on
your DIRECTV System. If you are experiencing any trouble with your
system, run the system test.
First make sure that:
• All connections—jacks, cables, etc.—are correctly in place. See the
"Setup and Connections" section for more information.
• There are batteries in the remote control, and they are working
correctly.
• The Access Card is installed in the digital satellite receiver.
Follow these steps to run the system test:
1. Turn on your TV and the digital satellite receiver.
2. Press the DIRECTV button to put the remote control in satellite
mode, then press OK to bring up the Main menu.
3. Point to and select Options.
4. Point to and select System Options.
5. Point to and select System Test.
6. If your system does not pass the system test, check these potential
trouble areas: cabling, satellite dish pointing, phone connection,
and Access Card.
7. If you continue to have problems, call 1-800-679-4776.
Fine-Tuning the Signal
If your satellite dish antenna is self-installed, you may have already used
the interactive setup to find the dish pointing coordinates, acquire and
fine-tune the signal, and run a system test.
If you need to run the interactive setup again, select Options from the
Main menu, then select Interactive Setup.
If you just want to check your dish pointing coordinates, or run the
signal strength meter, select Dish Pointing from the Main menu.
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Note:
You should run a system test several
times before concluding that there is a
problem. Occasional fluctuations in the
phone line or satellite signal can give
temporary false readings.