Matrix T7XE-03 Service Manual
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Matrix T7XE-03 Service Manual

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T 7 X E - 0 3 T R E A D M I L L
S E R V I C E M A N U A L

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Summary of Contents for Matrix T7XE-03

  • Page 1 T 7 X E - 0 3 T R E A D M I L L S E R V I C E M A N U A L...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION ..............CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS Legal Disclaimer ......................2 Before Getting Started ....................2 Read and Save These Instructions ................3 Electrical Requirements .................... 4 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ................... 5 Check for Damaged Parts ..................
  • Page 3 TABLE OF CONTENTS 8.11 02B9 / 02BA / 02BD Error Troubleshooting ............... 36 8.12 04A0 Error Troubleshooting ..................37 8.13 Troubleshooting - No Power to the Console ............. 38 8.14 Troubleshooting - Heart Rate Issues ................. 39 8.15 Troubleshooting - Display Color Issues ..............40 8.16 Troubleshooting - Speed Shown is Higher than Belt Speed ........

  • Page 4: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAL NUMBER LOCATION 1.1 SERIAL NUMBER LOCATION...

  • Page 5: Legal Disclaimer

    CHAPTER 2: IMPORTANT SAFETY INFORMATION 2.1 BEFORE GETTING STARTED This treadmill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the Matrix Treadmill. Please leave a 78.75" (2000 mm) x 39.50" (1000 mm) landing zone behind the treadmill. This zone is to allow easy access to the treadmill and gives the user an easy exit path from the machine.

  • Page 6: Read And Save These Instructions

    Connect this treadmill to properly grounded outlets only. CAUTION: If you experience chest pain, nausea, dizziness or shortness of breath, STOP exercising immediately and consult a physician before continuing. •   D onotusetheequipmentinanywayotherthandesignedorintendedbythemanufacturer.ItisimperativethatallMatrixFitnessSystemsequip- ment is used properly to avoid injury. • Keephandsandfeetclearofmovingpartsatalltimestoavoidinjury.

  • Page 7: Electrical Requirements

    MATRIX DEDICATED CIRCUIT / ELECTRICAL REQUIREMENT INFO All Matrix treadmills require the use of a 20 amp "dedicated circuit":, with a non-looped (isolated) neutral / ground, for the power requirement. Quite simply this means that each outlet you plug your treadmill into should not have anything else running on that same circuit. The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time.

  • Page 8: Chapter 3: Preventative Maintenance

    •  C leanwithsoapandwaterorothernon-ammoniabasedallpurpose making adjustments or performing maintenance or repair of any cleaners. kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon •  W ipefootrails,console,heartrategrips,andhandlebarscleanafter request or in the field if proper arrangements are made.

  • Page 9: Care And Maintenance Instructions

    DAILY MAINTENANCE ITEMS 1) Clean the entire machine using water and mild detergent such as "Simple Green", or other Matrix approved solutions (cleaning agents MUST be alcohol and ammonia free) including the console, handlebar / grip area, and running belt. Spray cleaner onto a cloth to clean. NEVER spray cleaner directly on equipment.

  • Page 10: Touch Screen Care And Cleaning

    CHAPTER 3: PREVENTATIVE MAINTENANCE 3.4 TOUCH SCREEN CARE & CLEANING TOUCH SCREEN CARE AND CLEANING * The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a dry soft cloth. If necessary, we recommend the usage of Alcohol or Isopropyl Alcohol for difficult stains or sanitary purposes. * It is very important to avoid using any other chemical on the touch screen.

  • Page 11: Auto Calibration Procedure

    CHAPTER 3: PREVENTATIVE MAINTENANCE 3.6 ADJUSTING THE RUNNING BELT 3.5 AUTO CALIBRATION INSTRUCTIONS Run Auto Calibration to calibrate incline after assembly and after After placing the treadmill in the position it will be used, the belt replacing any electronic component. must be checked for proper tension and centering.

  • Page 12: Console Description

    4.1 T7XE-03 CONSOLE DESCRIPTION The Matrix treadmill is inspected before it is packaged. It is shipped in four pieces: the base, the upright console supports, the handlebar, and the console. Carefully unpack the unit and dispose of the box material.

  • Page 13: Manual Workout Operation

    4.2 MANUAL WORKOUT OPERATION 4.3 OPERATING LEVEL BASED PROGRAMS QUICK START OPERATION Your Matrix treadmill offers a variety of level-based workouts to challenge users of all fitness levels. The following information will PresstheGOorQUICKSTARTbutton(s)andthetreadmillwill briefly explain the workout and how to program the treadmill for count down "3, 2, 1"...

  • Page 14: Heart Rate Control Workout Operation

    5)PressGOorQUICKSTARTtobegintheworkout. 4.5 FITNESS TEST WORKOUT OPERATION Your Matrix treadmill offers a variety of fitness tests - the Gerkin Firefighter Protocol, the Army, Navy, USMC, and USAF as well as the Physical Efficiency Battery (PEB). The Gerkin Protocol was developed by Dr. Richard Gerkin of the Phoenix (Arizona) Fire Department. It is a sub-maximal graded treadmill evaluation used by many Fire Departments across the United States to assess the physical condition of the firefighters.
  • Page 15 CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.5 FITNESS TEST WORKOUT OPERATION - CONTINUED CARDIOVASCULAR FITNESS PERCENTILES SUBMAXIMAL TREADMILL EVALUATION CONVERSION TABLE Males: VO2 max (ml/kg/min) 0-29 30-39 40-49 50-59 Stage Time Converted VO2max >58.8 >58.9 >55.4 >52.5 1:00 31.15 SUPERIOR 1:15 32.55...

  • Page 16: Chapter 5: Manager Mode

    CHAPTER 5: MANAGER MODE 5.1 USING MANAGER MODE To enter Manager Mode, press "ENTER 1001 ENTER" on the number keypad and Manager Mode will appear on the display. 2) Manager Mode is divided into 6 tabs, located on the left side of the screen. They are About, Time, Speed, Defaults, TV, and Language. 3) Choose a tab by touching the screen over the desired tab.

  • Page 17: Manager Mode - About

    CHAPTER 5: MANAGER MODE 5.2 MANAGER MODE - TAB 1 T7xe-03-C - If the unit has the LMM board, the CSafe T7xe-02-C - If the unit has the old MMM board, the Model should be set for On. CSafe Model should be set for Off.

  • Page 18: Manager Mode - Time

    CHAPTER 5: MANAGER MODE 5.3 MANAGER MODE - TAB 2 MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Time Maximum Time This option enables clubs to set the maximum workout Maximum: 99 Minutes Default: 60 Minutes duration limits during peak and non peak hours of traffic. Minimum: 5 Minutes Default Time This option controls the default program time.

  • Page 19: Manager Mode - Defaults

    CHAPTER 5: MANAGER MODE 5.5 MANAGER MODE - TAB 4 MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Defaults Default Level This option controls the default program Maximum: 20 Default: 1 levels. Minimum: 1 Default Age This option controls the default user's age Maximum: 100 Default: 30 used in the target heart rate calculations.

  • Page 20: Manager Mode - Tv

    CHAPTER 5: MANAGER MODE 5.6 MANAGER MODE - TAB 5 MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Default Channel This option controls the default TV channel on start Maximum: 99 Default: 3 Minimum: 1 Default Volume This option controls the default TV volume on start Maximum: 17 Default: 5 Minimum: 0...

  • Page 21: Manager Mode - Language

    CHAPTER 5: MANAGER MODE 5.7 MANAGER MODE - TAB 6 MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Default Language This option allow the user to select the flag for the Language specific language shown on the display. LANGUAGE FLAG UNIT LANGUAGE FLAG UNIT...

  • Page 22: Manager Mode - Other

    CHAPTER 5: MANAGER MODE 5.8 MANAGER MODE - TAB 7 MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Other Altitude This option controls the default altitude used in Default: 5000 ft the fitness test score calculations. Asset Management This option allows the fitness club to collect the ON or OFF Default: Off machine data to a PC server.

  • Page 23: Chapter 6: Engineering Mode

    CHAPTER 6: ENGINEERING MODE 6.1 USING ENGINEERING MODE To enter Engineering Mode, press "ENTER 2001 ENTER" on the number keypad and Engineering Mode will appear on the display. 2) Engineering Mode is divided into 5 tabs, located on the left side of the screen. They are Calibration, Statistics, Errors, Clubs, and Club ID. 3) Choose a tab by touching the screen over the desired tab.

  • Page 24: Engineering Mode - Statistics

    CHAPTER 6: ENGINEERING MODE 6.3 ENGINEERING MODE - TAB 2 ENGINEERING FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED MODE Statistics This option displays workout information for the various programs. 6.4 ENGINEERING MODE - TAB 3 ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Errors This option displays the error code history on the treadmill.

  • Page 25: Engineering Mode - Clubs

    6.5 ENGINEERING MODE - TAB 4 ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Clubs This option allows the user to select the Default: MATRIX screen header from a list. 6.6 ENGINEERING MODE - TAB 5 ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED...

  • Page 26: Chapter 7: Service Mode

    CHAPTER 7: SERVICE MODE 7.1 USING SERVICE MODE To enter Service Mode, press "ENTER 3001 ENTER" on the number keypad and Service Mode will appear on the display. 2) Service Mode is divided into 4 tabs, located on the left side of the screen. They are Setup, Test, Log, and Date & Time. 3) Choose a tab by touching the screen over the desired tab.

  • Page 27: Service Mode - Test

    CHAPTER 7: SERVICE MODE 7.3 SERVICE MODE - TAB 2 SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Test Keypad This option is for a keypad test. Touch Calibration This option allows for a touch calibration of the console. Follow the cross mark and touch the screen to catch.

  • Page 28: Service Mode - Log

    CHAPTER 7: SERVICE MODE 7.4 SERVICE MODE - TAB 3 SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED This option allows the club to record key components replacement history. 7.5 SERVICE MODE - TAB 4 SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Date &...

  • Page 29: Chapter 8: Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS...
  • Page 30 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS P29 DIGITAL COMMUNICATION WIRE...
  • Page 31 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS N95 UCB LITTLE BOARD WIRE...
  • Page 32 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS N97 HAND PULSE WIRE...

  • Page 33: Motor Control Board (Mcb) Led Instructions

    CHAPTER 8: TROUBLESHOOTING 8.2 MCB LED INSTRUCTIONS REFERENCE DESIGNATOR DESCRIPTION Indicates if the digital communication is working normally between the console and the MCB. Blinking=Normal. RS485 DSP2 Off=Fault Indicates if the console is working normally. Blinking - Normal. Light=MCUFault. DSP1 Off=MCUNoPower. Indicates if the console is commanding elevation down.

  • Page 34: Mcb Wiring

    CHAPTER 8: TROUBLESHOOTING 8.3 MCB WIRING TB1 - AC Motor Cable Socket TB2 - Input Power Cable Socket J9 - Inside Fan Cable Socket J10 - Digital Communication Cable Socket J12 - Elevation Motor Cable Socket J16 - External Fan Cable Socket...

  • Page 35: Error Messages On The Console

    CHAPTER 8: TROUBLESHOOTING 8.4 ERROR MESSAGES ON THE CONSOLE CLASS ERROR DESCRIPTION LEVEL CODE 0140 Incline motor operation fail. 0141 Motor over temperature. 01A0 Incline motor is disconnected. 01A2 Incline motor is detected in the reverse of the position indicated by the potentiometer. 01A3 Motor is disconnected.

  • Page 36: 0140 / 01A0 01A2 Error Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.5 0140 / 01A0 / 01A2 ERROR TROUBLESHOOTING ERROR MESSAGES 0140 / 01A0 / 01A2 1) SYMPTOM: a. 0140 - Incline motor operation failed. b. 01A0 - Incline motor disconnected. c. 01A2 - Incline motor is detected in the reverse of the position indicated by the potentiometer. 2) SOLUTION a.

  • Page 37: 01A3 Error Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.6 01A3 ERROR TROUBLESHOOTING ERROR MESSAGE 01A3 1) SYMPTOM: a. Motor is disconnected. 2) SOLUTION: a. Check the connection of the motor cable at the MCB (Figure A). b. Check to see if the MCB LED DSP1 (MCU) is lit (Figure B). c.

  • Page 38: 01Ad Error Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.8 01AD ERROR TROUBLESHOOTING ERROR MESSAGE 0X029F 1) SYMPTOM: a. Motor over temperature. 2) SOLUTION: a. Check the connection of the motor cable at the MCB (Figure A). b. Use a multi-meter to check the motor wire circuit. Set the multi-meter to Ohms and place both terminals on the blue wires of the motor cable (Figure B).

  • Page 39: 02B2 Error Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.10 02B2 ERROR TROUBLESHOOTING ERROR MESSAGE 02B2 1) SYMPTOM: a. The emergency circuit on the interface board active. 2) SOLUTION: a. Check the connection of the safety key (emergency stop) switch (Figure A). If the switch is always open or shorted out, replace the switch.

  • Page 40: 04A0 Error Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.12 04A0 ERROR TROUBLESHOOTING ERROR MESSAGE 04A0 1) SYMPTOM: a. No communication received. 2) SOLUTION: a. If the display is giving an 04A0 error, LED DSP2 (RS485) should be off (Figure A). If this light is not on and an 04A0 error is present, replace the console.

  • Page 41: Troubleshooting - No Power To The Console

    CHAPTER 8: TROUBLESHOOTING 8.13 TROUBLESHOOTING - NO POWER TO THE CONSOLE POWER SWITCH IS ON, BUT THE CONSOLE HAS NO DISPLAY 1) SYMPTOM: a. The unit is not getting power from the outlet. b. The MCB is not getting power from the power receptacle. c &...

  • Page 42: Troubleshooting - Heart Rate Issues

    CHAPTER 8: TROUBLESHOOTING 8.14 TROUBLESHOOTING - HEART RATE ISSUES HEART RATE ISSUES 1) SYMPTOM: a. The display is stuck on heart rate. b. Erratic heart rate. c. No heart rate. 2) SOLUTION: a. If the display is stuck on heart rate, it is normally due to the lighting in the workout area. - Change the lighting in the area of the treadmill.

  • Page 43: Troubleshooting - Display Color Issues

    CHAPTER 8: TROUBLESHOOTING 8.15 TROUBLESHOOTING - DISPLAY COLOR ISSUES CONSOLE DISPLAY COLOR ISSUES 1) SYMPTOM: a. The display colors are off or there are a "rainbow" of colors on the display. 2) SOLUTION: a. Check the console cable connections at the upper and lower control boards. b.

  • Page 44: Troubleshooting - Speed Shown Is Higher Than Belt Speed

    2) SOLUTION: a. Perform an amp draw on the incoming power (see Field Work Instruction - Running an Amp Draw on Matrix Treadmills). b. If the amp draw is too high regardless if a user is present or not, the issue is likely with the drive system (drive belt or motor).

  • Page 45: Entertainment Troubleshooting - Overview

    Sections 8.17 - 8.20 will help with diagnosing problems with TV and entertainment related equipment that is produced by Matrix Fitness. The Matrix T7xe treadmill includes an integrated TV that shows in the large display window. The TV is capable of being shown as a 7" or 15"...

  • Page 46: Entertainment Troubleshooting - Picture Fuzzy Or Unclear

    CHAPTER 8: TROUBLESHOOTING 8.18 ENTERTAINMENT TROUBLESHOOTING – PICTURE FUZZY OR UNCLEAR 1.  U singaverifiedgoodpieceofcoaxcable(agoodcoaxcablewillhaveasignalstrengthof10hzorgreater),removetheconsolebackcover (Figure A) and hook the coax directly to the TV jack on the tuner. This bypasses internal connections for your machine (Figure B). 2.  C heckyourinternalcablesandfittingsinsideyourmachineattheconsole(FigureB)andbelowthemotorcover(FigureC).Makesureyou havenodamage(kinks,cutsetc)andnostraywiresorpoorfittingsontheendsofthecables.FittingsshouldlooklikeFigureD,withaclean flushconnectorandnostrayaluminumstrandstouchingthecenterconductor.Replaceorrepairanysuspectcables.

  • Page 47: Entertainment Troubleshooting -Tv Will Not Turn On

    2. Remove the console back (Figure A) and check the electrical connections for the TV (Figures B & C). 3.Afteryouhaveverifiedallconnectionsaresecureandproblemstillexistsverifypowerattheoutlet(FigureD).Iftheoutletisnotoutputting120V, checkthefitnessroompower. 4. If internal electrical connections are good,, and the outlet is outputting 120V, the issue is likely with the TV, contact Matrix Customer Technical Support. FIGURE A FIGURE B...

  • Page 48: Entertainment Troubleshooting - Controller Issues

    2. If TV still does not power on, remove the console back (Figure A) and check the Entertainment keypad connections at the console (Figure B). 3. If the TV does not power on after the Entertainment keypad connection is reset, the issue it is likely with the TV itself, contact Matrix Customer Technical Support.

  • Page 49: Chapter 9: Part Replacement Guide

    CHAPTER 9: PART REPLACEMENT GUIDE 9.1 MOTOR COVER AND LOWER SHROUD REMOVAL 1) The motor cover is split into two pieces (called the motor cover and lower shroud 2) Remove the 2 screws holding motor cover to the frame (Figure A ). 3) Pull up on the rear of the motor cover to release the Velcro, and remove the motor cover (Figure B).

  • Page 50: Rear Roller Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.2 REAR ROLLER REPLACEMENT 1) Turn off power to the unit and disconnect the cord from the machine. 2) Remove one of the end caps using a Phillips screwdriver (Figure A). 3) Remove both roller adjustment screws using an 8 mm Allen wrench (Figure B). FIGURE B FIGURE A 4) Remove the roller from the running belt (Figures C &...

  • Page 51: Deck Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.3 RUNNING DECK REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the four running deck screws using a 5 mm Allen wrench (Figure A). FIGURE A 3) Remove the running deck from the running belt (Figures B & C). NOTE: Be careful not to pinch fingers during removal / installation of the running deck.

  • Page 52: Deck Cushion Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.4 RUNNING DECK CUSHION REPLACEMENT 1) Remove the running deck as outlined in Section 9.3. 2) Hold the running deck cushion bolt with a 5 mm Allen wrench and loosen the nut with 13 mm socket (Figure A & B). FIGURE A FIGURE B 3) Remove the rear cushion by holding the cushion while removing the 13 mm nut (Figure C).

  • Page 53: Front Roller Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.5 FRONT ROLLER REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Using a hook or loop of wire, remove the spring from the drive belt tensioner. The tensioner should now pivot away from the drive belt (Figures A &...

  • Page 54: Running Belt Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.6 RUNNING BELT REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the rear roller as outlined in Section 9.2. 3) Remove the running deck as outlined in Section 9.3. 4) Remove the front roller as outlined in Section 9.5. 5) Once the rollers and deck are removed, the running belt can be lifted up and off the unit (Figures A &...

  • Page 55: Side Rail Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.7 SIDE RAIL REPLACEMENT 1) Remove the 4 screws holding on the end cap on the same side as the broken side rail using a Phillips screwdriver and remove the end cap (Figure A). 2) Loosen the four screws under the frame of the side rail using a 5 mm Allen wrench (Figure B). FIGURE A FIGURE B 3) Slide the rail off the back of the treadmill (Figures C &...

  • Page 56: Motor Control Board (Mcb) Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.8 MOTOR CONTROL BOARD (MCB) REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the motor cover as outlined in Section 9.1. 3) Cut any wire ties that are secured to the MCB panel. 4) Disconnect wires from the MCB - five total connections.

  • Page 57: Motor Removal

    CHAPTER 9: PART REPLACEMENT GUIDE 9.9 MOTOR REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the motor cover as outlined in Section 9.1. 3) Release the drive belt tensioner as outlined in Section 9.5. 4) Disconnect the motor power cable from the MCB (Figure A).

  • Page 58: Drive Belt Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.10 DRIVE BELT REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Release the drive belt tensioner from the drive belt as outlined in Section 9.5. 3) Remove the front roller screw on the drive belt side and loosen the screw on the opposite side (Figure A). FIGURE A 4) Lift the roller and remove the old drive belt (Figure B).

  • Page 59: Incline Motor Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Lift the treadmill and support it so that the front wheels are off the floor, or the unit may be tipped on its side (Figure A). FIGURE A 3) Remove the clip from the pin attaching the bottom of the incline motor to the rack (Figure B).
  • Page 60 CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT - CONTINUED 5) Disconnect the incline motor power cable from the MCB (Figure D). 6) Disconnect the pin from the top of the incline motor (Figure E). FIGURE D FIGURE E 7) Lift the incline motor away from the treadmill (Figure F).

  • Page 61: Console Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.12 CONSOLE REMOVAL 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 screws holding the console back to the front (Figure A). 3) Lean the console back away from the console and disconnect the coax cable connection. 4) Remove the six 6 mm screws from underneath the console.

  • Page 62: Console Mast Arm Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.13 CONSOLE MAST ARM REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Take off the cup holder from the right side of the treadmill (Figure A). 4) Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail (Figure B).
  • Page 63 CHAPTER 9: PART REPLACEMENT GUIDE 9.13 CONSOLE MAST ARM REPLACEMENT - CONTINUED 7) Remove the screws holding the console frame to the mast arms with a 6 mm Allen wrench in the openings with arrows (Figure H). 8) Lift the frame from the mast arms and set it aside (Figure I). FIGURE H FIGURE I 9) Use a 6 mm Allen wrench to remove the lower mast arm mounting screws (Figure J).

  • Page 64: Console Cable Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE CABLE REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Take off the cup holder from the right side of the treadmill (Figure A). 4) Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail (Figure B).
  • Page 65 CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE CABLE REPLACEMENT - CONTINUED 7) Remove the spiral protective wrap from the top and bottom portions of the wire harness (Figures H & I). FIGURE H FIGURE I 8) Attach a pulling wire to the top of the defective console cable (Figure J). 9)Slowlyremovethedefectiveconsolecablestartingatthebottomofthemachineandpullingitdowntothemotorcompartment(FigureK). FIGURE J FIGURE K...

  • Page 66: Handlebar Service

    CHAPTER 9: PART REPLACEMENT GUIDE 9.15 HANDLE BAR SERVICE 1) Turn off the power and disconnect the cord from the machine. 2) All items on the handle bar are removed using a Phillips screwdriver from the underside of the bar. 3) Once the screws are removed, lift the part carefully and disconnect any wire connections to fully remove the handle bar.

  • Page 67: Emergency Stop Switch Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.16 EMERGENCY STOP SWITCH REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Use a Phillips screwdriver to remove two screws, one from each side of the red button (Figure A). 4) Lift the button from bracket by pulling one side out at a time (Figure B).

  • Page 68: Heart Rate Board Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.17 HEART RATE BOARD REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) The Heart Rate Board is located in front of the red Emergency Stop button (Figure A). 4) Disconnect the wires from each side of the Heart Rate Board (Figure B).

  • Page 69: Blower Motor Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.18 BLOWER MOTOR REMOVAL 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Lay the console face down and remove the four screws using a Phillips screwdriver (Figure A). 4) The console shell will now separate.
  • Page 70 CHAPTER 9: PART REPLACEMENT GUIDE 9.19 OVERLAY / KEYPAD REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Remove the back cover of the console (Figure A). 4) Unplug and remove the faulty overlay / keypad (Figure B).
  • Page 71 CHAPTER 9: PART REPLACEMENT GUIDE 9.19 OVERLAY / KEYPAD REPLACEMENT - CONTINUED 7) Push the overlay / keypad ribbon cable through the hole in the console and plug it in (Figure E). 8) Match the overlay / keypad to the cutout on the console (Figure F). FIGURE E FIGURE F 9) Press down on the corners of the new overlay / keypad to keep it in place, and then remove the protective film (Figure G).

  • Page 72: Chapter 10: Treadmill Specifications And Assembly Guide

    0.5 - 15 mph / 0 - 24 km/h Contact HR Sensors Telemetric HR Receiver Transport Wheels DRIVE SYSTEM Motor Matrix 5.0 hp AC Dynamic Response Drive System Motor Controller Delta AC Drive CONSOLE Display Type 15" Touch Screen LCD...

  • Page 73: Fasteners And Assembly Tools

    CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 FASTENERS AND ASSEMBLY TOOLS Part #: Part Name: Outline: Dimensions: Quantity: Bag Color: 020090-00 Socket head cap screw M8 x 20mm Black 0000086571 Flat Washer 6.2 x 12 x 1.6 Black 0000084935 Left Connection Bracket SPHC 4.0T 0000084936...

  • Page 74: Assembly Instructions

    Prior to assembling the treadmill, unpack all of the contents of the box and make sure that all necessary components are present. Review the contents of the hardware package for completeness. Contact Matrix customer service at 866.693.4863 to report any missing items.
  • Page 75 CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 4 STEP 3 Open Blue Assembly Bag. Slide the urethane arms over the steel Open White Assembly Bag. Assemble the left and right bracket tubes on the console base. Fasten the urethane arms to the steel (items 20 and 21) to the console base using item 12 socket head tubes using item 17 socket head cap screw and item 19 spacer.
  • Page 76 CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 5 STEP 6 Open Yellow Assembly Bag. Make appropriate wire connections Open Red Assembly Bag. Assemble the console base to the to the faceplate and then assemble to the console base using item console masts using item 15 button head cap screw and item 14 13 socket head cap screw, item 23 lock washers, and item 16 flat washer.
  • Page 77 CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 7 STEP 8 Replace the motor cover(s) and power the treadmill on. The power Open Green Assembly Bag. Install the power cord and assemble button is located next to the power cord inlet. item 18 power cord holder with item 22 button head screw.

  • Page 78: Leveling The Unit

    CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 LEVELING THE TREADMILL OPTIONAL LEVELING ASSEMBLY TECHNIQUES: USE OF SHIM OR BY ADDING A LEVELING FOOT. Note: It is extremely important that the levelers are correctly adjusted for proper operation. An unbalanced unit may cause belt misalignment or other issues.

  • Page 79: Entering The Serial Number Into The Console

    CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 ENTERING THE SERIAL NUMBER INTO THE CONSOLE ONCE INSTALLATION IS COMPLETE, THE CONSOLE AND PLATFORM SERIAL NUMBERS SHOULD BE ENTERED INTO THE CONSOLE. 1) Press ENTER, 3, 0, 0, 1, ENTER on the number keypad and Service Mode will appear on the display. 2) Press Serial Number on the display.

  • Page 80: Tv Programming Instructions

    CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.6 TV PROGRAMMING INSTRUCTIONS Once the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be programmed to the club's channels and settings. Auto Scan - An auto scan will search for channel signals from the coax cable. It will tune in all channels that provide a signal. 1.
  • Page 81 CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.6 TV PROGRAMMING INSTRUCTIONS - CONTINUED Auto Scan (continued): 9. If the channels are not coming in clearly after a channel scan (or if only some channels come in), follow Steps 4-7 to enter the Auto Scan sub-menu.
  • Page 82 CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.6 TV PROGRAMMING INSTRUCTIONS - CONTINUED Closed Caption - Clubs will vary on whether they request the closed caption to be turned off or on. Please discuss this option with the club manager prior to adjusting this setting. 1.

  • Page 83: Chapter 11: Software Upgrade Instructions

    CHAPTER 11: SOFTWARE UPGRADE INSTRUCTIONS 11.1 SOFTWARE UPGRADE INSTRUCTIONS 1)FivefilesshouldbepresentontheUSBdrive.Theseare:DrummuDeploy.cab,NK,IO_XXX,updateLMM.confige,andExtract_CE. 2) Turn on the power to the treadmill, wait until the standard display picture has been come up (Figure A). 2) Enter Manager Mode by pressing ENTER, 1, 0, 0, 1, ENTER on the lower keypad. 3) Record the Accumulated Mileage, Accumulated Time, and Serial Number.
  • Page 84 NOTES...
  • Page 85 M AT R IX F ITN E SS SY S TE MS C O R P. 1 6 1 0  L A N DM A RK  D R IVE C OTTAG E GR O V E W I 535 27  U SA w w w.

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