Help - BT DIVERSE 5250 User Manual

BT Diverse 5250 ~ 5th Edition ~ 20th May '03 ~ 5187

Help

If you experience any dif ficulties with your BT Diverse 5250, please call the
BT Diverse Helpline on 08457 908 070.
Try these solutions to the most common problems.
Problem
Handset not registering.
You have forgotten your base
station PIN number.
No display.
Nothing happens when you press
any button.
No connection between handset
and base station.
Helpline
Possible cause
The base is not powered.
There are no batteries in the
handset.
You have changed the PIN.
The handset is switched off.
Keyguard may be switched on.
Are you out of range of the base
station.
Handset is not registered.
Base station is not switched on.
BT Diverse Helpline – 08457 908 070
Solution
Make sure that the power supply
is plugged in at the base and
switched on. Make sure that the
rechargeable batteries (included)
are fitted in the handset correctly.
Switch the handset off and then back
on again, place the handset on to the
base again and leave for approx.
1 minute to try registering again.
If this is unsuccesful, then try a
manual registration (see page 55).
Try entering the default PIN (0000).
If you have changed the PIN and
cannot remember the number you
will need to contact the BT Diverse
Helpline on 08457 908070.
Hold down RED PHONE for
1 second.
Charge or replace the batteries.
Hold down the # button for
1 second.
Move closer to the base station.
Register the handset.
Check the mains power is connected
correctly.
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