BT DIVERSE 5250 User Manual
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BT DIVERSE 5250 User Manual

BT DIVERSE 5250 User Manual

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BT Diverse 5250 ~ 5th Edition ~ 20th May '03 ~ 5187
User Guide
BT DIVERSE 5250
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the UK.

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Summary of Contents for BT DIVERSE 5250

  • Page 1 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 User Guide BT DIVERSE 5250 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Please open this page for an ‘At a glance’ guide to your BT Diverse 5250.

  • Page 3: At A Glance

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 At a glance Display Displays the status of your handset. Right hand side Right hand side Takes you into the redial list. Takes you into the menu options...
  • Page 4 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Base Speaker volume To decrease the loudspeaker volume. To increase the loudspeaker volume. Play/Stop To playback messages. To stop playback. Skip BT Diverse 5250 – + To play the next message.

  • Page 5: Table Of Contents

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 In this guide Base Station settings Please refer to the separate Using Base Station PIN SMS User Guide for instructions on Setting up and personalising using the SMS functionality.

  • Page 6: Main Menu Structure

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Main menu Write message Incoming Outgoing Service Centre 1 - > Settings Service Centres Service Centre 5 Select Services Withhold Number For All Calls Call Divert All Calls...

  • Page 7: Messages

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Main menu continued Voice Mail Set Key 1 Answer Machine On ( ) Call Screening Handset Base Announcements Record Announcement Play Announcement Delete Announcement Record Announce Only Play Announce Only...

  • Page 8: Quick Guide To Handset

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Quick guide to handset Page Switch the handset OFF/ON: Hold down. (default is ON) Switch Keyguard Hold down. on/off Switch handset Hold down. ringer off Make a call...

  • Page 9: Quick Guide To Handset Display Icons

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored.

  • Page 10: Introduction

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Introduction Unpacking your For your records BT Diverse 5250 Date of purchase: If anything is missing, please contact your place of purchase immediately. Place of purchase: One BT Diverse 5250...

  • Page 11: Safety Information

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Safety information Safety information General Cleaning Only use the power supply included Simply clean the handset and base with the product. Using an station with a damp (not wet) cloth, or unauthorised power supply will an anti-static wipe.

  • Page 12: Plan The Location

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Setting up Plan the location Plug the power supply unit into the wall socket Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
  • Page 13 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Registering and charging WARNING the handset Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal The display is protected by a plastic Hydride (NiMH) rechargeable film.
  • Page 14 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Out of range? If the icons on the display flash continuously... If you go out of range of a base station for a long time while your handset is...
  • Page 15 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Setting the date and time Connect the telephone line cord to the base and plug into the wall socket Press the Menu options button. MENU Press the DOWN navigation...

  • Page 16: Using The Telephone

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Using the telephone Preparatory dialling Note To exit a menu at any time, press the RED PHONE button. This will take Enter the phone number first. you back one step. Keep pressing the...

  • Page 17: Handsfree

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To receive an external call To make a handsfree call Press the GREEN PHONE Dial the number button to answer the call. Press the HANDSFREE button. The loudspeaker is switched...

  • Page 18: Using The Directory

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To answer a call in handsfree To store an entry in the directory When the phone rings: Press the DIRECTORY button. Press the HANDSFREE button. Press the MENU options button.

  • Page 19: Character Map

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Note Helpline The first letter of each name, and the If you experience any difficulties first letter after a punctuation mark with your BT Diverse 5250, please are automatically shown as capitals.
  • Page 20 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Use the keypad to enter the To dial a name and number in first letter of the name you the directory wish to edit. Then press the DOWN Press the DIRECTORY button.

  • Page 21: Redial

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To delete an entry To store names and numbers in the Extra directory Press the DIRECTORY button and open the directory. Press the EXTRA DIRECTORY Press the DOWN navigation button.

  • Page 22: Secrecy

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To copy numbers shown in To delete a number from the the redial list to the directory redial list Press the REDIAL options Press the REDIAL options button.

  • Page 23: Paging And Internal Calls

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Paging and internal calls Note You can also page all handsets by You can alert handset users that they pressing the PAGE button on the base are wanted, or locate a missing handset.
  • Page 24 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To put an external call on hold To answer a waiting call while you make an internal call during an internal call If you are making an internal...

  • Page 25: Caller Display And Other Bt Calling Features

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Caller Display and other BT Calling Features Note IMPORTANT To use Caller Display and Call Waiting Calls that are ‘withheld’, ‘unavailable’ you must first subscribe to the Services or ‘international’...
  • Page 26 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed When you have new calls, the is dialled. icon flashes in the display.
  • Page 27 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To copy a number from the To delete the whole Calls list: Calls list to the directory: Press the MENU options MENU Press the MENU options button. MENU button.

  • Page 28: Call Waiting

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Call Waiting Other BT Calling Features If you also subscribe to a Call Waiting Your BT Diverse 5250 handset helps you Service, when you are on a call and use your Network’s special services.
  • Page 29 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To switch Call Waiting on/off Ring Back Off You can choose whether to have If you make a call and the your Call Waiting service number is engaged you can...
  • Page 30 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press the UP or DOWN To set Call Divert navigation button to display All Calls , the option you want No Answer or When Busy . Note Press the OK options button Call Divert requires subscription again.

  • Page 31: Additional Features

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Additional features Press the OK options button. Voice Mail Entry Saved . Display shows If you have Call Minder or a Network Press the RED PHONE button Messaging Service on your telephone until you reach the idle display.
  • Page 32 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Enter your PIN followed by a To change the quick access 000000 # . hash e.g. button setting The entire number should look like this: 7000P1234#P000000# Press the MENU options MENU button.

  • Page 33: Handset Settings

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT To change the earpiece volume navigation button to set the and handsfree volume volume level you want.
  • Page 34 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press the LEFT or RIGHT To change the display navigation button to set the language ringer level you want. Press the OK options button. Press the MENU options button.
  • Page 35 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To switch auto talk on or off To switch off your handset’s beeps and tones When you receive a call, you You can switch off and on: can answer it simply by lifting •...
  • Page 36 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To switch keyguard on and off To reset a handset You can lock the keypad so that You can restore a handset to it cannot be used accidentally its factory settings.
  • Page 37 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 If required, press the UP or Enter the name you want (see DOWN navigation button to page 16). select another handset and use Press the OK options button to the Keypad to change the confirm.

  • Page 38: Base Station Settings

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Base station settings Press the OK options button. Base station audio settings Entry The display show Saved . Using the audio settings menu you can change the following settings on your...

  • Page 39: Base Station Pin

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To change the ringer melody To turn the base key tones on or off Press the MENU options button. MENU Press the MENU options button. MENU Press the DOWN navigation...
  • Page 40 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press the DOWN navigation To change the base button until the display shows station PIN Base Settings . Press the OK options button. Press the MENU options button.
  • Page 41 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To set repeater mode You can extend the range of your base station by purchasing a BT Diverse repeater. This boosts the signal and allows you to use your handset further away from the base station.

  • Page 42: Setting Up And Personalising Your Answering Machine

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Setting up and personalising your answering machine You can operate your BT Diverse 5250 Outgoing messages answering machine from: • The base unit The outgoing message is the greeting a caller first hears when the answering •...
  • Page 43 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Answer Only To record your own outgoing There is no pre-recorded message for message Answer Only so you will need to record your own, remembering to tell your...
  • Page 44 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 If you want to record a message To play your outgoing for Answer Only: message Press the DOWN button until Record the display shows Press the MENU options...
  • Page 45 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To select the outgoing Note message your callers will hear If you have not recorded an Answer Only outgoing message the display will Press the MENU options MENU show Announce only not button.

  • Page 46: Answer Delay

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 If you want to delete the Answer Answer Delay and Record Message: Press the OK options button. Answer delay sets the number of times your BT Diverse 5250 will ring before...

  • Page 47: Setting The Message Length

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Setting the message length To change the answer delay setting You can specify the time limit your callers have to leave a message. The Press the MENU options...

  • Page 48: Call Screening

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press and hold the RED Call screening PHONE button to return to the idle screen. From your base station or handset, you can listen in to a caller leaving their message.

  • Page 49: Using The Bt Diverse 5250 Answering Machine Via The Base Unit

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Using the BT Diverse 5250 answering machine via the base unit To switch the answering Note machine on and off If the answering machine is being operated from the handset or it...

  • Page 50: New Message Indicator

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 New message indicator To adjust the loudspeaker volume during playback If you have a new message stored on your answering machine, the ANSWERING MACHINE button light Press the – button to decrease –...

  • Page 51: Using The Bt Diverse 5250 Answering Machine Via The Handset

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Using the BT Diverse 5250 answering machine via the handset When you switch the answering Note machine ON: If the answering machine is being The ANSWERING MACHINE operated from the base or it...

  • Page 52: New Message Indicator

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Playback begins with the first Note new message. At the start of each message, the number of If 2 or more seconds have already the message and the day and...
  • Page 53 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press the LEFT or RIGHT Press the MENU options button. MENU button to decrease or increase ‘Pause’ is announced. the volume. Press the DOWN button until To repeat the current message: Delete all .
  • Page 54 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Press the MENU options MENU button . The display shows Save Entry . Press the OK options button. Entry The display shows Saved and you hear a confirmation tone.

  • Page 55: Remote Access

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Remote access You can operate your answering When you end the call, your machine from any external Touchtone answering machine will be phone by phoning your BT Diverse 5250 switched on.

  • Page 56: Using Additional Handsets And Bases

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Using additional handsets and bases Up to six handsets can be registered Registering additional and operated from the BT Diverse 5250 handsets base station. This allows you to make...
  • Page 57 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 If the base station is a BT Note Diverse 5250 or 5250 base press the PAGE button for If all internal numbers have been approximately three seconds. assigned then the internal number 6 will be re-assigned.
  • Page 58 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 To register BT Diverse To de-register a handset 2000/3000/4000 series handsets and other makes Press the INT options button to display the list of internal Providing your handset is...

  • Page 59: Help

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Help Helpline If you experience any dif ficulties with your BT Diverse 5250, please call the BT Diverse Helpline on 08457 908 070. Try these solutions to the most common problems.
  • Page 60 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Handset on the base does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

  • Page 61: General Information

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 General information Within the 12-month guarantee period: Guarantee If you experience difficulty using the product, prior to returning your Your BT Diverse 5250 is guaranteed for product, please read the Help section...

  • Page 62: Technical Information

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Technical information Switchboard compatibility Generally this telephone may be How many telephones can you have on connected to switchboards. In the event the line? of any difficulties please consult your All items of equipment have a Ringer switchboard Service Provider.
  • Page 63 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Helpline Note If you are experiencing difficulty, 100 MS is the standard setting for please call the BT Diverse Helpline most UK switchboards. on 08457 908070. To switch temporarily from...

  • Page 64: Setting Pauses

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Setting pauses To set a pause after pressing Recall Note You can set the length of a If you want to insert a pause into a pause that is inserted after telephone number you are storing in pressing the RECALL button.

  • Page 65: Index

    BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 Index Ring Back dditional handset and bases withhold your number Answering machine Voice Mail answer and record Calls list answer delay copy to directory answer only delete a call...
  • Page 66 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 delete all entries anguage change delete an entry Loudspeaker volume dial a number edit an entry ain menu extra directory Making calls store name and number Melody view an entry...
  • Page 67 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187 copy telephone number afety instructions to directory Secrecy Power connection Setting up Preparatory dialling Pulse dialling refer to your separate SMS guide Switchboard compatibility uick access button setting...
  • Page 68 BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5185 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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