BT Synergy 5100 User Manual
  1. Manuals
  2. Brands
  3. BT Manuals
  4. Cordless Telephone
  5. Synergy 5100
  6. User manual
BT Synergy 5100 User Manual

BT Synergy 5100 User Manual

Hide thumbs Also See for Synergy 5100:
Table of Contents

Advertisement

Quick Links

Download this manual
BT Synergy 5100
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Synergy 5100 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BT Synergy 5100

Summary of Contents for BT Synergy 5100

  • Page 1 BT Synergy 5100 User Guide...

  • Page 2: Digital Cordless Telephone

    Welcome to your BT Synergy 5100 Digital Cordless Telephone • Display with blue backlight. • 250 Name and number phonebook. • Copy phonebook entries between other handsets or your mobile phone SIM card. • Send and receive text messages. • Caller Display shows you who’s calling and see details of the last 30 callers in a Calls list.
  • Page 3 Need help? If you have purchased a BT Synergy If you have any problems setting up or using your BT Synergy please call our 5100 multiple pack you will also have free Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com.

  • Page 4: Table Of Contents

    Store a name and number ..........18 Time format ..............30 View an entry ..............18 Switch off alarm ring ............30 Dial an entry ..............18 Edit a name and number ..........19 If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...
  • Page 5 Receiving and reading text messages ......42 Declaration of Conformance ...........59 Read a new message ............43 Connecting to a switchboard ..........59 Inserting a pause ............59 Recall ................59 If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 6: Getting Started

    WARNING Do not place your BT Synergy 5100 in the You need to place your BT Synergy 5100 base within 2 metres of the mains bathroom or other humid areas. power socket and telephone socket so that the cables will reach.

  • Page 7: Setting Up For Multiple Packs

    Batteries and handset may become warm 1. Plug the mains power cable into the socket marked on the underside of during charging. This is normal. the charger. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 8: Date And Time

    If you ever need to remove the batteries, simply slide open the battery compartment cover and pull the ribbon away from the handset to release the batteries. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 9: Getting To Know Your Phone

    R (Recall) For use with switchboard/PBX and Intercom BT Calling Features. Used for internal calls, page 50. To insert a space. Microphone If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 10: Standby Screen

    Handset ringer volume is Off. * For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 11: Base

    Getting to know your phone Base Find Press to ring all registered SIM Card slot handsets, helpful for finding a See page 21. missing handset, page 17. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 12: Navigating The Menus

    To return to the previous menu level, press Back. To exit the menu and return to standby press If no buttons are pressed for 30 seconds, the handset returns to standby automatically. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 13: Menu Map/Character Map

    W X Y Z 9 (= space) bring up symbol table (in SMS text editing mode) short press to switch between Abc, abc, ABC and 123 mode If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...
  • Page 14 RING PRIORITY RECALL MODE SHOW DETAILS FIRST RING SEND MESSAGE SYSTEM PIN EDIT ENTRY MASTER RESET COPY ENTRY RINGTONE DELETE ENTRY If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 15: Using The Phone

    If your handset is on the base and Auto Talk is off, pick up the handset and press If your handset is off the base, press If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 16: Adjust The Earpiece/Receiver Volume

    2. Press to dial. phonebook. Redial numbers can be up to 32 digits long. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 17: Redial A Number From The Redial List

    If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 18: 250 Name And Number Phonebook

    You must enter a name to go with a number or the entry will not be saved. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 19: Edit A Name And Number

    Delete entrY and press select. 4. Press Yes to confirm or no to cancel. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 20: Delete Entire Phonebook

    5. Press Back to return to the previous menu level. menu level. At the receiving handset: The display shows coPY PHoneBook? Press Yes to begin copying or no to cancel. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 21: Copy An Entry To A Sim Card

    6. Display shows coPYing and the name of each entry. When completed the the base. display shows the number of entries. 7. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 22: Change The Dialling Code

    UK numbers. If this is not the case, then please call the BT Synergy Helpline for assistance on 0800 145 6789*. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 23: Handset Settings

    4. Press to display the volume level you want. Press select to confirm. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 24: Handset Name

    4. Scroll to set the timeout period you want then press select. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 25: Auto Talk

    If you select set coDe, enter the switchboard access code e.g. 9 then press save. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 26: Base Settings

    Dialling moDe and press select. 4. Press to highlight PUlse or tone then press select to confirm. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 27: Ring Priority

    4. Press to highlight timeD Break or eartH then press select to confirm. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 28: First Ring

    All text, handset and base settings will be reset. 5. Enter the system PIN (original setting 0000) then press ok. The display will show reset comPlete then return to standby. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 29: Clock & Alarm

    If you are using the handset to make a call when the alarm ring is due, the flashes and you hear a beep in the earpiece. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 30: Time Format

    12 HoUr or 24 HoUr and press select. 4. Press Back to return to the previous menu level. Switch off alarm ring 1. When the alarm goes off, press stoP. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 31: Agenda

    Or press Back to stop the alarm and return to the standby screen. If no button is pressed, the alarm stops after one minute. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 32: Show Agenda Details

    30 min Before, press select. Display shows saveD. 7. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 33: Send Agenda As A Text Message

    Delete all events and press select. 4. Press Yes to confirm or no to cancel. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 34: Calls Lists

    3. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 35: View And Dial From A Calls List

    DialleD calls then press select. See page 41 for more information on 2. Scroll to the entry you want and press oPtions. text messaging. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 36: Delete An Entry

    DialleD calls or all calls. Press select. 3. Press Yes to confirm or no to cancel. 4. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 37: Call Waiting

    3. Press again to switch between both callers. 4. Press to finish the current call. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 38: Bt Services

    2. Scroll to Bt 118500. Press oPtions. 3. sHow Details is highlighted. Press select. 4. Press Dial to call. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 39: Call Divert On/Off/Check

    4. Enter the name you want and press save. 5. Enter the number you want and press save. 6. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 40: Dial A Stored Entry

    Delete all and press select. 4. Press Yes to confirm or no to cancel. 5. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 41: Text Messaging

    In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 42: Receiving And Reading Text Messages

    When you receive a new text message, the icon is displayed along with YoU must delete messages before you can write and Have x new messages. send a new one. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 43: Read A New Message

    You can see who sent the message and then message Details call them. Press select the sender’s number is displayed. Press Dial if you want to call the number. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 44: Edit Or Send Texts In The Drafts Box

    Press to highlight the Template you want then press insert. 5. When sending a message, the display shows senDing message then message sent. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 45: Forward Or Delete Texts In The Outbox

    Empty. All templates are restored if you reset your BT Synergy 5100 to its default settings, see page 28. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 46: Deleting Texts

    1 or centre 2 and press select. 5. Enter the number for the centre and press save. 6. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 47: Set Send Centre

    3. Scroll to highlight 160 or 612 characters, then press select. 4. Press Back to return to the previous menu level. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 48: Using Additional Handsets

    5100 base to extend your phone system without needing to install extension sockets for each new phone. Your BT Synergy 5100 handset can also be registered to up to 3 other bases. You can then select the base you would prefer to use.

  • Page 49: Select A Base

    Using additional handsets Select a base If your BT Synergy 5100 handset is registered to more than one base, you can select which base to use. 1. Press menU, scroll to registration and press select. 2. Scroll to select Base and press select.

  • Page 50: Internal Calls

    3. When the other handset answers you can announce the caller. 4. Press Join to begin the conference call. Display shows conference call. 5. Press to hang up. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 51: Help

    • The ringer volume may be switched off, see page 23. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 48. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...
  • Page 52 You hear the busy tone when you press • Make sure the handset is in range of the base. • Another handset registered to your BT Synergy 5100 base may be on the line. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider, see page 34.
  • Page 53 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 5100 base and you can register your BT Synergy 5100 handset to up to 4 bases. Check that you have not exceeded the limits.

  • Page 54: Possible Problems With Text Messaging

    Cannot send text • Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number.
  • Page 55 Further help and advice for text queries on BT lines: • BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
  • Page 56 • You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 57: General Information

    • There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 58: Product Disposal Instructions

    Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...

  • Page 59: Returning Your Phone

    (Private Branch Exchange), contact your PBX Directive 1999/5/EC. supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature. If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com...
  • Page 60 Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too!

Table of Contents