BT DIVERSE 5350 User Manual
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BT DIVERSE 5350 User Manual

BT DIVERSE 5350 User Manual

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BT Diverse 5350 ~ 5th Edition ~ 19th June '03 ~ 5193
User Guide
BT DIVERSE 5350
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the UK.

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Summary of Contents for BT DIVERSE 5350

  • Page 1 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 User Guide BT DIVERSE 5350 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Please open this page for an ‘At a glance’ guide to your BT Diverse 5350.

  • Page 3: At A Glance

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 At a glance Display Displays the status Left hand side of your handset. Lets you set the Right hand side alarm clock. Takes you into the Right hand side redial list.
  • Page 4 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Base Speaker volume To decrease the loudspeaker volume. To increase the loudspeaker volume. BT Diverse 5350 Play/Stop To playback messages. To stop playback. Skip – To play the next message.

  • Page 5: Table Of Contents

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 In this guide Base station settings Please refer to the separate Using Base station PIN SMS User Guide for instructions on Setting up and personalising using the SMS functionality.

  • Page 6: Main Menu Structure

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Menu structure Write message Incoming Outgoing Service Centre 1 - > Settings Service Centres Service Centre 5 SMS Mailboxes SMS > 1-3 Notify Number Notify Type Missed Calls...
  • Page 7 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset Settings Auto Answer Language Register Handset Select base Reset Handset Base Settings Audio Settings Loudspeaker Volume Ringer Volume Ringer Melody Key Tones System-PIN Base Reset Additional Features...

  • Page 8: Messages

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Voice Mail Set Key 1 Answer Machine On ( ) Call Screening Handset Base Record Memo Announcements Record Announcement Play Announcement Delete Announcement Record Announce Only Play Announce Only...

  • Page 9: Quick Guide To Handset Settings

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Quick guide to handset settings Page Switch the handset OFF/ON: Hold down. (default is ON) Switch keyguard Hold down. on/off Switch handset Hold down. ringer off Make a call...

  • Page 10: Quick Guide To Handset Display Icons

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored.

  • Page 11: Introduction

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Introduction Unpacking your For your records BT Diverse 5350 Date of purchase: If anything is missing, please contact your place of purchase immediately. Place of purchase: BT Diverse 5350...

  • Page 12: Safety Information

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Safety information Safety information General Cleaning Only use the power supply included Simply clean the handset and base with the product. Using an station with a damp (not wet) cloth, or unauthorised power supply will an anti-static wipe.

  • Page 13: Setting Up

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting up Plan the location Plug the power supply unit into the wall socket Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
  • Page 14 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Registering and charging WARNING the handset Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal The display is protected by a plastic Hydride (NiMH) rechargeable film.
  • Page 15 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Out of range? If the icons on the display flash continuously... If you go out of range of a base station for a long time while your handset is...
  • Page 16 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Connect the telephone Setting the date and time line cord to the base and plug into the wall socket Press the Menu options button. MENU Press the DOWN navigation...

  • Page 17: Using The Telephone

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the telephone Preparatory dialling Note To exit a menu at any time, press the RED PHONE button. This will take Enter the phone number first. you back one step. Keep pressing the...

  • Page 18: Handsfree

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch back to using the To receive an external call handset at any time, press the GREEN PHONE button. Press the GREEN PHONE button to answer the call.

  • Page 19: Using The Directory

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch to handsfree during To store an entry in the a call directory Press the DIRECTORY button. During a call you can switch to handsfree mode: Press the MENU options button.

  • Page 20: Character Map

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

  • Page 21: Vip Ringing

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 VIP ringing To dial a number in the directory You can mark directory entries of callers who are important to you as VIP Press the DIRECTORY button. callers. You can also allocate a...
  • Page 22 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To edit a directory entry To copy an entry to another Diverse 5000 handset Press the DIRECTORY button. You can copy individual Use the keypad to enter the...
  • Page 23 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To copy the entire directory To delete an entry to another Diverse 5000 handset Press the DIRECTORY button and open the directory. Press the DOWN navigation You can copy the entire...

  • Page 24: Voice Activated Directory Dialling

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 editing voice patterns. (You can enter a Extra directory user name instead of using user 1-4, please see page 26). Your BT Diverse 5350 has an A maximum of 20 voice patterns can be additional 10 name and number stored for directory entries.
  • Page 25 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. To record a voice pattern for Entry Saved . an existing entry Display shows Press the MENU options MENU Press the DIRECTORY button button.
  • Page 26 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. To dial a number using voice activated dialling The loudspeaker will play the name. Press and hold the GREEN Press and hold the RED PHONE button.
  • Page 27 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 The voice pattern is deleted Press the OK options button. but the name and number will Edit the name using the remain stored. The will LEFT/RIGHT and DELETE disappear after the entry.
  • Page 28 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Entry has Display shows To enter a user name for a been deleted! and you will voice user hear a tone. Press and hold the RED Press the MENU options...

  • Page 29: Redial

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button Redial again. Your handset automatically saves the Enter the name (for details, last 10 telephone numbers dialled into a see page 17). redial list.

  • Page 30: Secrecy

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Secrecy Press the handset number you When on a call you can talk to someone want to call on the keypad. in the same room, without your caller hearing.
  • Page 31 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the GREEN PHONE You can now speak with the other handset user. options button to call. When the other handset answers you can To return to your...

  • Page 32: Listening In To An External Call

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button Listening in to an to switch on or off. The tick external call indicates that listening in is switched on. While on an external call another...

  • Page 33: Caller Display And Other Bt Calling Features

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Caller Display and other BT Calling Features Note IMPORTANT To use Caller Display and Call Waiting Calls that are ‘withheld’, ‘unavailable’ you must first subscribe to the Services or ‘international’...
  • Page 34 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed When you have new calls, the is dialled. icon flashes in the display.
  • Page 35 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To copy a number from the To delete the whole Calls list: Calls list to the directory: Press the MENU options MENU Press the MENU options button. MENU button.

  • Page 36: Call Waiting

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. an intermittent beep through the handset. This is to alert you to the Press the DOWN button until other caller waiting to speak to you.
  • Page 37 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN navigation To withhold your number button until the display shows from being sent Select Services . Press the OK options button. Your number appears on the display of the person you call.
  • Page 38 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. Press the DOWN navigation button until the display shows Press the DOWN navigation Select Services highlighted. Cancel Ringback button until Press the OK options button.

  • Page 39: Additional Features

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Additional features Press the OK options button. Voice Mail Display shows Entry Saved . You can set the 1 button as a quick Press the RED PHONE button access button to either the answering until you reach the idle display.

  • Page 40: Call Director

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Call Director Enter your PIN followed by a 000000 # . hash, e.g. If you have more than one handset The entire number should registered to the base station, external...
  • Page 41 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. Press the DOWN button Call until the display shows Display shows Director . Call Director Activation . Press the OK options button. Press the DOWN button...
  • Page 42 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN button Play until the display shows Announcement . Press the OK options button. Your announcement will be played back to you. To delete your Call Director...

  • Page 43: Handset Settings

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT To change the earpiece volume navigation button to set the and handsfree volume volume level you want.
  • Page 44 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the LEFT or RIGHT To change the display navigation button to set the language ringer level you want. Press the OK options button. Press the MENU options button.

  • Page 45: Alarm Clock

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Alarm clock Note The alarm will only sound if the You can use your handset as an alarm handset is in idle mode. The alarm clock. You must set the date and time will not sound if the Room Monitor before the alarm will work.
  • Page 46 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. Appointment call < Enter Text >. Display shows You can use your handset to remind Enter a name for the yourself of an appointment. You can set appointment, e.g.
  • Page 47 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To stop the appointment call To switch off your handset’s alarm ringing beeps and tones When the alarm goes off it You can switch off and on: sounds like an incoming call •...
  • Page 48 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch auto talk on or off To reset a handset When you receive a call, you You can restore a handset to can answer it simply by lifting its factory settings.
  • Page 49 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the OK options button. To switch keyguard on and off Press the C options button to delete the old name. You can lock the keypad so that...

  • Page 50: Walk And Talk

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 • The handsets are registered to Enter an available number. different bases but are both set to If the number is already Best Base . assigned to another handset you hear a beep.

  • Page 51: Room Monitor

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Room monitor To use walk and talk You can use a handset as a room monitor. To call a handset: If a certain noise level is reached, for...
  • Page 52 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To enter an external or To set the room monitor internal number for your sensitivity level room monitor call Press the MENU options MENU Press the MENU options MENU button.
  • Page 53 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch the room monitor off Press the MENU options MENU button. Display will show Room Monitor off . Press the OK options button. To switch the room monitor...

  • Page 54: Base Station Settings

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Base station settings Press the OK options button to Base station PIN (Personal save the new PIN. Identification Number) Press the RED PHONE button until you reach the idle display.
  • Page 55 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 The settings after a reset will be: To set repeater mode deleted Calls list Handset names INT 1- INT 6 You can extend the range of tone Dialling mode...

  • Page 56: Setting Up And Personalising Your Answering Machine

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting up and personalising your answering machine You can operate your BT Diverse 5350 Outgoing messages answering machine from: • The base unit The outgoing message is the greeting a caller first hears when the answering •...
  • Page 57 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Answer Only To record your own outgoing There is no pre-recorded message for message Answer Only so you will need to record your own, remembering to tell your...
  • Page 58 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 If you want to record a message To play your outgoing for Answer Only: message Press the DOWN button until Record the display shows Press the MENU options...
  • Page 59 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To select the outgoing Note message your callers will hear If you have not recorded an Answer Only outgoing Press the MENU options message the display will MENU show Announce only not button.

  • Page 60: Answer Delay

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN button Answer Delay until the display shows Delete Announcement . Answer delay sets the number of times your BT Diverse 5350 will ring before If you want to delete the Answer...

  • Page 61: Setting The Message Length

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting the message length To change the answer delay setting You can specify the time limit your callers have to leave a message. The Press the MENU options...

  • Page 62: Call Screening

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press and hold the RED Call screening PHONE button to return to the idle screen. From your base station or handset, you can listen in to a caller leaving their message.

  • Page 63: Using The Bt Diverse 5350 Answering Machine Via The Base Unit

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the BT Diverse 5350 answering machine via the base unit To switch the answering Note machine on and off If the answering machine is being operated from the handset or it...

  • Page 64: New Message Indicator

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 New message indicator To adjust the loudspeaker volume during playback If you have a new message stored on your answering machine, the ANSWERING MACHINE button light Press the – button to decrease –...

  • Page 65: Using The Bt Diverse 5350 Answering Machine Via The Handset

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the BT Diverse 5350 answering machine via the handset When you switch the answering Note machine ON: If the answering machine is being The ANSWERING MACHINE operated from the base or it...

  • Page 66: New Message Indicator

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Playback begins with the first Note new message. At the start of each message, the number of If 2 or more seconds have already the message and the day and...
  • Page 67 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the LEFT or RIGHT Press the MENU options button. MENU button to decrease or increase ‘Pause’ is announced. the volume. Press the DOWN button until To repeat the current message: Delete all .
  • Page 68 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Entry Press the OK button to stop The display shows Saved and you hear a recording. confirmation tone. Note Playback then resumes If you press the RED PHONE button automatically.
  • Page 69 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Display shows Record Word: Press the DOWN button Select User . until the display shows Voice Prompts . Press the OK options button. Press the OK options button.

  • Page 70: Remote Access

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Remote access You can operate your answering When you end the call, your machine from any external Touchtone answering machine will be phone by phoning your BT Diverse 5350 switched on.

  • Page 71: Using Additional Handsets And Bases

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using additional handsets and bases Up to six handsets can be registered Registering additional and operated from the BT Diverse 5350 handsets base station. This allows you to make...
  • Page 72 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 If the base station is a Note BT Diverse 5310 or 5350 base press the PAGE button for If all internal numbers have been Page approximately three seconds.
  • Page 73 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To register BT Diverse 2000/ To de-register a handset 3000/4000 series handsets and other makes Press the INT navigation button to display the list of Providing your handset is...

  • Page 74: Help

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset.
  • Page 75 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset does not ring. The handset ringer may be Hold down to switch the ringer switched off. back on. The incoming caller’s number is The caller’s number has been...

  • Page 76: General Information

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 General information Within the 12-month guarantee period: Guarantee If you experience difficulty using the product, prior to returning your Your BT Diverse 5350 is guaranteed for product, please read the Help section...

  • Page 77: Technical Information

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Technical information Switchboard compatibility Generally this telephone may be How many telephones can you have on connected to switchboards. In the event the line? of any difficulties please consult your All items of equipment have a Ringer switchboard Service Provider.
  • Page 78 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To set the recall time To switch temporarily from pulse to tone dialling You need only adjust this setting if your switchboard requires a If you are using pulse dialling...

  • Page 79: Setting Pauses

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting pauses To set the duration of a pause Note You can set the length of a If you want to insert a pause into a pause that is inserted after pressing the RECALL button.

  • Page 80: Index

    BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Index Call screening dditional handset and bases Call timer Alarm clock Call Waiting Answering machine answer and record Caller Display answer delay Calling Features answer only Call Divert...
  • Page 81 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 naming ate set on/off Delete reset all directory numbers ringer calls list call Handset settings quick guide complete Calls list directory entry Handsfree messages 62, 65 Help outgoing message...
  • Page 82 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Playback messages 62, 64 afety information copy telephone number Screening calls to directory Secrecy delete 62, 65 Setting up delete all 62, 65 new message indicator 62, 64...
  • Page 83 BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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