Oricom Pro810 User Manual
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Oricom Pro810 User Manual

Professional series digital cordless telephone
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Professional Series
User Guide
Pro810 DECT Digital Cordless
Pro610 DECT Digital Cordless Telephone
Telephone with Answering System
Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service and register your
product online at: AUSTRALIA: www.oricom.com.au
Oricom Customer Support – 1300 889 785 or (02) 4574 8888

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  • Page 1 Telephone with Answering System Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service and register your product online at: AUSTRALIA: www.oricom.com.au Oricom Customer Support – 1300 889 785 or (02) 4574 8888...

  • Page 2: Table Of Contents

    Maintenance and guarantee ......................60 Warranty information (Australia) ...................... 61 Need Help? If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support. Australia 1300 889 785 or (02) 4574 8888 www.oricom.com.au Mon-Fri 8am –...

  • Page 3: Important Information

    Important Information Important: conductors. recommended that users unplug the phone from the mains supply and telephone socket during a storm. and used phone. Wherever possible, recycle those materials. of hearing aids may experience interference in the form of a humming noise. The telephone is compatible with most popular hearing aids on the market.
  • Page 4 Important Information should be taken when placing the handset near these items. fails. Always have a corded phone available to be able to make and receive calls to emergency services if the mains power fails. information contained in White pages directory. a PBX system.
  • Page 5 Important Information If a charge for local calls is unacceptable, the "Dial Button" should NOT be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the "0" prefix." CAUTION Use only the mains adaptors supplied with this product.
  • Page 6 Cordless handset and Base menu Cordless handset menu Answer machine Phone book Profile Handset Base Settings Time Tools Answer phone Edit Entry profile 1 Ring Tone Ring Tone Set Alarm Appointment Play new Msgs Play all Msgs New Entry profile2 Ring Vol Ringer Volume Date and Time...

  • Page 7: Getting Started

    Getting Started Getting Started Important: Please make sure you’ve read the safety information on Page 1 before you set up your phone system. Check box contents If you have purchased a pack you should have: Important: otherwise your phone may not work.

  • Page 8: Set Up Your Phone System In Four Simple Steps

    2. Plug the telephone cable into the socket marked on the underside of your phone base but don’t plug the other end into the phone wall socket yet. Pro810 Pro610 an accessory available as an...

  • Page 9: Install Your Batteries

    Getting started Install your batteries 1. Insert your rechargeable batteries into your handset. Make sure they’re the right way round so ‘+’ lines up with ‘+’. 2. Replace your handset’s battery compartment cover. Charge your handset So it can charge fully, place your handset on its base to charge for at least 16 hours (make sure the power socket is switched on!).

  • Page 10: Connect The Telephone Cable

    Getting started Connect the telephone cable When the batteries are fully charged, plug the end of the telephone cable into your telephone wall socket. In Australia some phone wall sockets are the old "non modular" style. If you have this type of wall socket you will need to purchase a modular convertor plug (not supplied).
  • Page 11 Getting started Handset Key Talk On (Hands free) 10 Navigation Left (INT) Talk Off (Escape in menu) 11 Navigation Up (Redial) B button (Phone book in standby mode) 12 Navigation Right (Recall) A button (Menu in standby mode) 13 Navigation Down (Calls) Direct Memory M1, M2 and M3 14 Keypad Lock 16 Ringer LED...
  • Page 12 Getting started Base Station Key (PRO810 Base Unit) Rewind...

  • Page 13: Handset Display Icons Explained

    Handset display icons explained Handset display icons explained The following icons appear in your handset display to indicate: Menu Back Phonebook mode There is more information to view on the left There is more information to view on the right Battery status Ringer off An alarm is activated...
  • Page 14 Handset display icons explained Keylock is on Handsfree mode Call in progress Mute handset microphone When steady, the handset is in range of the base Internal call in progress Answering machine is on Answering machine is off Indicates you have a message bank message...

  • Page 15: Phone Menu Guide

    Phone menu guide Phone menu guide Use this section to find your way around the menu display on your phone. How to use your phone menu display When you’ve set up your phone and everything’s connected, use your menu display to do things with your phone –...

  • Page 16: Making And Receiving Calls

    Making and receiving calls Making and receiving calls Make a call 1. Enter the number you wish to call using your handset’s keypad. 2. If you make a mistake, press to delete it. 3. Dial the number by pressing 4. End your call by pressing End a call Press Take a call...

  • Page 17: Dial A Number In Your Phone Book

    Making and receiving calls Call back a previous caller (only if you have subscribed to Caller ID from your service provider) 1. Open the incoming calls list by pressing 2. Scroll to find the number you want to call back using then press Dial a number in your phone book To store a phone number in your phone book, see page 33.

  • Page 18: Boost The Handset Earpiece Volume

    During a call the display shows the duration of the call. Use a headset (not included) Simply plug your headset into the headset socket marked on the right side of the handset. This socket can also be used with an Induction Neck Loop (Oricom Part No. CLILOOP) (not supplied).

  • Page 19: Switch The Handset Ringer On And Off

    Making and receiving calls Mute During a call you can mute the microphone so your caller cannot hear you. To switch off the microphone, simply press . Mute On will be displayed. To switch it ON again, simply press again. Switch the handset ringer on and off To switch the ringer on and off, simply press and hold for a couple of seconds.

  • Page 20: Transfer An External Call Internally

    Making and receiving calls 1. Press . The display will show Internal -. Enter the internal call number of the handset you want to call, e.g. 2 (to call Handset 2). 2. To accept the call on the receiving handset, press 3.

  • Page 21: Make A Conference Call

    Making and receiving calls Make a conference call 1. During your external call, press . Then enter the internal call number of the handset you want to transfer the call to e.g. 2 (to call Handset 2). 2. To accept the call on the receiving handset, press 3.

  • Page 22: Using Your Menu

    Using your menu Using your menu For information on your phonebook, please go to page 33. For information on your answering machine, please go to page 45. Priority/Default Setting If you are the main user of this telephone you should change the settings in the menu so that they answer a call.
  • Page 23 Using your menu Change a profile’s handset volume 1. Open your menu by pressing , then scroll using until Profile is displayed and press 2. Scroll using until Profile 1 or 2 is displayed and press 3. Scroll using until Volume is displayed and press 5.

  • Page 24: Copy A Profile

    Using your menu 5. Change the tone setting using and press Note: Press to put the handset back to standby. Copy a profile 1. Open your menu by pressing , then scroll using until Profile is displayed and press 2. Scroll using until Profile 1 or 2 is displayed and press 3.

  • Page 25: Change The Handset Ringer Melody

    Using your menu Note: Once you’ve selected a profile to use when making a call, you have about 30 seconds to dial the call under that profile before the system will return to its default settings. Change the handset ringer melody 1.
  • Page 26 Using your menu Change the tone (‘equalizer’) setting 1. Open your menu by pressing , then scroll using until Handset is displayed and press 2. Scroll using until Equalizer is displayed and press 4. Change the tone setting using and press Note: button to access the equalizer setting.

  • Page 27: Change Handset Name

    Using your menu Change handset name 1. Open your menu by pressing , then scroll using until Handset is displayed and press 2. Scroll using until Handset name is displayed and press 3. Delete the current name by pressing Repeat until all Characters are deleted. 4.

  • Page 28: Switch Auto Talk On Or Off

    Using your menu Switch auto talk on or off When auto talk’s switched on your handset will automatically answer the call when you pick up the handset from its base. Default setting is OFF. If you set it to off you will need to press the button to answer any calls.

  • Page 29: Switch Confirmation Beep On Or Off

    Using your menu Switch confirmation beep on or off 1. Open your menu by pressing , then scroll using until Handset is displayed and press 2. Scroll using until Confirm beep is displayed and press 4. Change the confirmation beep setting using and press Select base 1.
  • Page 30 Using your menu Change date/time 1. Open your menu by pressing , then scroll using until Time is displayed and press 2. Scroll using until Date and Time is displayed and press 3. Using the keypad enter Enter the year, month, day, hours and minutes (your handset has a 24-hour clock) and press Change clock hours to 12 or 24hour format 1.

  • Page 31: Set Alarm

    Using your menu Set alarm 1. Open your menu by pressing , then scroll using until Time is displayed and press 2. Scroll using until Set alarm is displayed (your alarm uses a 24-hour clock) and press 3. Select Once, Every Day, Mon to Fri or Off and press 4.

  • Page 32: Base Settings

    Base Settings Base Settings Change base ringer melody 1. Open your menu by pressing , then scroll until Base settings is displayed and press 2. Ring tone is displayed, press 4. Change the ringer melody using and press Change base ringer volume 1.

  • Page 33: Change System Pin Code

    Base Settings Change system PIN code 1. Open your menu by pressing , then scroll using until Base settings is displayed and press 2. Scroll using until System PIN is displayed and press 3. Enter your old PIN code (default PIN is 0000) and press Appointment 1.

  • Page 34: Reset To Default Settings

    Base Settings Stop watch The stop watch shows minutes and seconds. 1. Open your menu by pressing , then scroll until Tools is displayed and press 2. Scroll using until Stop watch is displayed and press 3. Press to start the stop watch. 4.

  • Page 35: Using Your Phone Book

    Using your phone book Using your phone book find a phone book entry, simply enter the first letter of the name you’ve stored. Note: Each phone book entry allows for up to 16 letters for any name and up to 24 digits for any phone number.

  • Page 36: Enter A Name And Number In Your Phone Book

    Using your phone book Enter a name and number in your phone book 1. Open your phone book by pressing 2. Press . The display will show New entry, press again. 3. Enter the name you want to store and press 4.

  • Page 37: Copy Phone Book Entries To Another Registered Handset

    Using your phone book Delete a phone book entry or all entries 1. Open your phone book by pressing 2. Scroll using to find the entry you want to delete or if you want to delete all entries press 3. Press to display either Delete entry or Delete all and press 4.
  • Page 38 Using your phone book 1. Open your phonebook by pressing 2. Scroll using to find the entry or entries you want to copy and press 3. Scroll to either Copy entry, Copy append or Copy all and press 4. Scroll to the handset number you want to copy to (e.g.

  • Page 39: Using Your Quick Dial Memory Buttons

    Using your quick dial memory buttons Using your quick dial memory buttons the quick dial memory buttons: Store a quick dial name and number 1. Choose the quick dial button under which you want to store a name and number by pressing either 2.

  • Page 40: Delete A Quick Dial Entry

    Using your quick dial memory buttons Delete a quick dial entry 1. Choose the quick dial entry to delete by pressing either 2. Press . Scroll to Delete Entry and press 3. Display will show Delete Entry? Press to confirm or to cancel.

  • Page 41: Using Your Calls List

    Using your calls list Using your calls list Note: Subscription charges apply. Telephone numbers of incoming calls should appear in your calls list. If you have the caller’s number stored in your phone book the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 23 digits per number).
  • Page 42 Using your calls list Store numbers from your calls list to the phone book It’s easy to store incoming call numbers to your phone book. 1. Press to open your calls list at the most recent entry. 2. Scroll using to find the entry you want to store and press 3.

  • Page 43: Delete A Single Calls List Entry

    Using your calls list Delete a single calls list entry 1. Press to open your calls list at the most recent entry. 2. Scroll using to find the listed call you want to delete and press 3. Scroll until you highlight Delete. 4.

  • Page 44: Talking Caller Id

    Operations of Voice Menu Operations of Voice Menu Talking Caller ID that ring tone will replace the spelt name Phone book search and edit When searching the phone book using alpha characters each character will be announced when pushing the keypad buttons, i.e. when entering ‘S’ the phone will announce 7, P, Q, R and then S The (UP) and (down) buttons can also be used to search the phone book in order, when selected entry is reached, after 2 seconds delay the phone will announce the name by announcing each character in the name...

  • Page 45: Quick Access

    Operations of Voice Menu 5. Intercom Key 6. Flash Key 7. Transfer Key There are some keys that will directly announce stored numbers instead of its functions: 8. Memory 1, 2 and 3 Keys 9. Right soft key (Phonebook) 10. Last Number Redial Key 11.

  • Page 46: Register A Handset

    Operations of Voice Menu Register a handset Important: Make sure any handset you’re registering is fully charged before you try to register it. At the handset: 1. Press and hold for approx 10 seconds until the display shows Press & Hold Base Page Key. At the base: 2.

  • Page 47: Using Your Answering Machine (Only For Pro810)

    Using your answering machine (Only for Pro810) Using your answering machine (Only for Pro810) After you’ve set up your phone system, follow these easy steps to set up and use your answering machine. Switch answering machine on or off To switch your answering machine on and off, simply press on the base.

  • Page 48: Record Your Outgoing Message

    Using your answering machine (Only for Pro810) Record your outgoing message under two minutes. 1. Press and hold on the base for a couple of seconds and then record your message after the beep. The base message counter will show oG during recording.

  • Page 49: Set The Answer Delay

    Using your answering machine (Only for Pro810) Set the answer delay incoming call (2-9 rings) or you can choose Time Saver. Time Saver saves you the cost of the call if you’re calling in from elsewhere to pick up any messages: if your answering machine answers after 2 rings you have new messages, if it answers after 5 rings you have no new messages.

  • Page 50: Record A Memo

    Using your answering machine (Only for Pro810) Record a memo played back like normal messages. 1. Press and hold for a couple of seconds. 2. After the beep record your memo. The message counter will show -r while recording. 3. Press the counter will increase by one digit, e.g.

  • Page 51: Memory Full

    Using your answering machine (Only for Pro810) Delete all old messages and memos using the base 1. Press and hold for a couple of seconds when no messages are being played. 2. To confirm, press . The message counter will show dL to indicate that deletion is taking place.

  • Page 52: Change Pin

    Using your answering machine (Only for Pro810) Change PIN 1. Press and hold the button (located underneath the base) for a couple of seconds. The can select digits between 0 and 9. 2. Select the new first digit using the buttons, the digits will also be shown on the base message counter.
  • Page 53 Using your answering machine (Only for Pro810) Remote access instructions guide While listening to your messages from a remote location, enter these numbers to manage your messages. To . . . Rewind messages, press 1. Play or pause your messages, press 2.

  • Page 54: To Set The Recall Time

    Use on a private branch exchange Use on a private branch exchange (PABX) If your phone’s on an exchange (e.g. you need to dial 0 to get an outside line), you can transfer calls 600ms (Long). To set the recall time 1.

  • Page 55: Using Additional Services

    Use on a private branch exchange Using additional services to check with your telephone network provider for further information on these services.

  • Page 56: Help And Support

    Help and support Help and support Troubleshooting guide Some issues may simply be resolved by disconnecting the power to the unit. In such instances the power to the main base station should be switched off and batteries in the handset should also be removed for about 20 minutes.
  • Page 57 Help and support I keep losing my connection 1. Make sure you are not too far from the base (in ideal condition). 2. The base may not be in an ideal location – consider moving it. My handset keeps switching off 1.
  • Page 58 Help and support My answering machine won’t record messages or memos 1. Check that your answering machine is switched on. 2. Answering memory may be full. See page 49. My remote access isn’t working 1. Check you’re using the correct PIN. See page 50. 2.

  • Page 59: Safety Information

    Safety information Technical details Standard DECT¹ GAP² Power supply (base station) Range Approx 300m in ideal conditions Standby Up to 100hrs Maximum Talk Time Up to 10hrs Rechargeable batteries Recall time Optimum ambient temperature 0˚C to 45˚C Optimum relative humidity 20% to 80% Recall 100, 300 ms...

  • Page 60: Default Settings

    Safety information Default settings To reset to default settings, please see page 32. Cordless handset default settings Handset name ORICOM Handset ringing melody (external) Handset ringing melody (internal) Handset ringing volume Base ringing melody Base ringing volume Keypad beep Auto talk...
  • Page 61 Safety information Answering machine (will not be reset) Answer mode Answer and record PIN code for remote access Answer delay Time format 12 hours...

  • Page 62: Maintenance And Guarantee

    If you have any problems setting up or using this product you will find useful tips and information in the Troubleshooting section of this user guide as well as “Frequently Asked Questions” on our website www.oricom.com.au. If you have further questions about using the product after reviewing the resources above or would like to purchase replacement parts or accessories please call our Customer Support Team.

  • Page 63: Warranty Information (Australia)

    Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following: Send the approved returns to:...
  • Page 64 Warranty information (Australia) This Warranty is provided by Oricom International Pty Ltd ABN 46 086 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after referred to as “Oricom”.
  • Page 65 No change to the conditions of this Warranty is valid unless it is made in writing and signed by an authorised representative of Oricom. Oricom will not be in breach of a warranty expressly set out in this User Guide or under the Competition and Consumer Act 2010 and excludes any liability for damages or any other remedy arising under any other legislation or the common law if the damage occurs as a result of: 1.
  • Page 66 Oricom is not liable for any claim made by a third party or made by you on behalf of a third party. This limitation of liability applies whether damages are sought, or a claim made, under this Warranty...
  • Page 67 Phone: 1300 889 785 or (02) 4574 8888 (Monday to Friday 8am to 6pm AEST) Web: www.oricom.com.au Fax: (02) 4574 8898 Contact details for Oricom support and warranty claims in New Zealand Email: support@oricom.co.nz Phone: 0800 674 266 (Monday to Friday 10am to 8pm NZST) Web: www.oricom.co.nz...

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