Other Problems - Sennheiser RS165 Instruction Manual

Troubleshooting

Other problems

Problem Possible cause
Transmitter
does not turn No power connection.
on
The rechargeable batteries are almost
empty.
No batteries inside the battery
Headphones
compartments.
do not turn on
The rechargeable batteries are inserted
the wrong way round.
Operating time The rechargeable batteries are
decreases exhausted.
You hear
The rechargeable batteries are almost
beeps in the
drained.
headphones
Distance to the transmitter is too large.
Headphones are not paired with the
transmitter.
Headphones
cannot be
Another set of headphones is being
connected
charged so I can't pair my second
to the
headphones.
transmitter
Headphones are not compatible.
If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit
the RS 165 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions.
You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner
in your country, visit www.sennheiser.com.
26 | RS 165
Possible solutions
Check the connection of the power supply
unit.
Recharge the rechargeable batteries.
Insert the rechargeable batteries.
Remove the rechargeable batteries from
the headphones and reinsert them again.
Observe correct polarity.
Replace the rechargeable batteries with
new ones.
Recharge the rechargeable batteries.
Reduce the distance to the transmitter.
Pair the headphones with the transmitter.
Perform a proximity pairing:
1. Place the headphones as close as
possible to the transmitter.
2. Switch the headphones on.
3. Press the Volume +/- buttons
simultaneously for about 7 seconds.
Use Sennheiser HDR 165, 175, 185, or
195 wireless headphones only.
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