Trouble Shooting - Philips BDL3215E/00 Service Manual

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11. Trouble Shooting

No Picture
• The signal cable should be completely connected to the display card/computer.
• The display card should be completely seated in its slot.
• Power Switch and computer power switch should be in set to "ON".
• Check and make sure the display card is in supported mode or system is being activated. (Please refer to display
card or system manual to change graphics mode.)
• Check the monitor and your display card with respect to compatibility and recommended settings.
• Check the signal cable connector for bent or pushed-in pins.
• If nothing is displayed on the screen when HDCP device is connected, reset the power of the device.
Power Button does not respond
• Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.
Image persistence / Advanced anti image sticking
• As with all personal display devices, PHILIPS recommends to display moving images and using a moving panel
saving at regular intervals whenever the screen is idle or the monitor is turned off when not in use.
• Do not allow a still image to be displayed for an extended period of time as this can cause a permanent
after-image to remain on the monitor.
Image is unstable or unfocused
• Signal cable should be completely attached to the computer.
• Use the OSD Image Adjust controls to focus and adjust display by increasing or decreasing the fine adjustment.
When the display mode is changed, the OSD Image Adjust settings may need to be re-adjusted.
• Check the monitor and your display card with respect to compatibility and recommended signal timings.
• If your text is garbled, change the video mode to non-interlace and use 60 Hz refresh rate.
Image of component signal is greenish
• Check to see if the COMPONENT input connector is selected.
LED on monitor is not lit (no blue or amber color can be seen)
• Power Switch should be in the ON position and power cord should be connected.
• Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).
Display image is not sized properly
• Use the OSD Image Adjust controls to increase or decrease the coarse adjustment.
• Check and make sure the display card is in supported mode or system is being activated. (Please refer to display
card or system manual to change graphics mode.)