Black Box iCOMPEL 2U Series User Manual page 147

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Task
Reboot the iCOMPEL and the PC.
During the iCOMPEL boot sequence, press the ESC key
and look for an OK message (in green) for the eth0
parameter.
During the iCOMPEL boot sequence, press the ESC key
and look for the IP address on the screen.
The iCOMPEL must have completed its boot sequence.
The yellow LEDs on all applicable network sockets
should be on or flashing.
You should know the IP address of your PC.
Make sure that the IP addresses of the iCOMPEL and PC
are in the same sub-net.
You should try to ping the iCOMPEL from the PC. (Some
networks do not allow pings.)
You should be able to access the iCOMPEL with your
browser.
Make sure your browser is not showing a cached version
of the iCOMPEL home page.
If you are using a crossover cable then you should not be
prompted to dial up to the Internet.
You should be able to connect to the iCOMPEL using
Copyright © 2010-2013 Black Box Network Services. All Rights Reserved.
Comment
In Firefox, select Tools > Options > Advanced. On the Network tab,
click the
If you see a [Fail] message (in red) for the eth0 parameter this
usually means that the iCOMPEL has found nothing to connect with at
the other end of the cable.
A No Cable message means that the cable is missing or faulty or that
there is another device on the network with the same IP address. The
address 169.254.1.1 either means that DHCP could not be found or
you are using a crossover cable.
The screen connected to the iCOMPEL should be showing the default
layout and content.
If applicable, check the yellow light (if present) is lit on the socket that
the network cable plugs into on your PC, on the iCOMPEL, and any
hubs or routers in the path from the PC to the iCOMPEL.
To find the IP address of a Windows PC, click Start > Run. Enter cmd
and click the
key. Your PC displays its IP address.
You may need to consult your network administrator for further advice.
On a Windows PC click Start > Run. Enter cmd and click the
address of the iCOMPEL. Press the Enter key. After a few seconds you
should see a message that includes the phrase (0% loss). The
yellow LED on the network socket of the iCOMPEL should flash during
the ping.
In the address bar of your browser, enter the IP address of the
iCOMPEL and click the Enter key. When prompted, enter the
username and password for the iCOMPEL. The home page of the
iCOMPEL should appear in the browser.
In Internet Explorer, click File and select Work offline. Also, select
Tools > Internet Options and click the
Browsing History panel then press
If you are using Internet Explorer, and you cannot prevent the PC from
dialing out for an Internet connection, install the Firefox browser on
your PC and use it to access the iCOMPEL.
In Internet Explorer, in the address bar type
724-746-5500 | blackbox.com
button and select No Proxy.
button. Enter ipconfig and press the Enter
button. Enter
ping followed by a space and then the IP
F5
.
Troubleshooting
button in the
ftp://
followed by the IP
147

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