Axis Q1932–E User Manual
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Axis Q1932–E User Manual

Axis q1932–e pt mount thermal network camera
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AXIS Q1932–E PT Mount Thermal Network Camera

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Summary of Contents for Axis Q1932–E

  • Page 1: User Manual

    AXIS Q1932–E PT Mount Thermal Network Camera User Manual...
  • Page 2 Electromagnetic Compatibility (EMC) applications. Later version of this document will be posted to the Axis This equipment has been designed and tested to fulfill applicable website, as required. See also the product’s online help, available via standards for: the web-based interface.
  • Page 3 IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Video Motion Detection 2.1 ........
  • Page 5 AXIS Q1932–E PT Mount Thermal Network Camera Table of Contents Connectors ........... .

  • Page 6: Hardware Overview

    AXIS Q1932–E PT Mount Thermal Network Camera Hardware Overview Hardware Overview NOTICE TICE TICE Never remove both the sunshield and the PT Mount bracket. One of them must remain to keep the camera assembly intact. Sunshield RS485/RS422 connector Power connector...

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 47. • Connecting to an AXIS Video Hosting System service. See page 40. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: Access The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 9: The Live View Page

    Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. The product’s heater is controlled by the ambient temperature and is turned on and off automatically. If required, the heater can be activated manually by clicking the Heater button.
  • Page 10 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.

  • Page 11: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS Q1932–E PT Mount Thermal Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 13 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 15: Video

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video>...

  • Page 16: Stream Profiles

    The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profiles: •...

  • Page 17: Camera Settings

    To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
  • Page 18 For more information about privacy masks, see Privacy Mask on page 19. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 19: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 20: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 21 AXIS Q1932–E PT Mount Thermal Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 22: Ptz (Pan Tilt Zoom)

    AXIS Q1932–E PT Mount Thermal Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 23: Advanced

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 31). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 24 AXIS Q1932–E PT Mount Thermal Network Camera PTZ (Pan Tilt Zoom) 4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue. Note •...

  • Page 25: Detectors

    Motion Detection Parameters on page 25. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule on page 31.
  • Page 26 AXIS Q1932–E PT Mount Thermal Network Camera Detectors Parameter Object Size History Sensitivity Only very large objects trigger An object that appears in Small variations in thermal High level (100%) motion detection. the window triggers motion radiation between object and...

  • Page 27: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 28: Axis Cross Line Detection

    1. Download the application from www.axis.com/applications/ 2. Install the application in the Axis product. 3. To obtain the license key, register the license code (delivered with the product) and the Axis product’s serial number at www.axis.com/applications/register. 4. Install the license key file(s) on the Axis product(s) through the product’s web pages.

  • Page 29: Axis Video Motion Detection 2.1

    To edit the Cross Line Detection configuration, follow the above procedures. Click Save to retain the changes. Note AXIS Cross Line Detection must either have a status of Idle or Running for the CrossLineDetection option to appear in the drop-down list under Events.
  • Page 30 6. Click Save to retain the changes. Note AXIS Video Motion Detection must either have a status of Idle or Running for the VideoMotionDetection option to appear in the drop-down list under Events. 7. To configure an action rule if the line has been touched and for more information about configuring action rules, see Events .

  • Page 31: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.

  • Page 32: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 37.
  • Page 33 AXIS Q1932–E PT Mount Thermal Network Camera Events 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 34: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 44. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 35: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 36: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 37 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 38: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 39 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 40 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 41 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 42 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 43 To use SNMP v3, HTTPS must be enabled, see HTTPS on page 36. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 47. UPnP The Axis product includes support for UPnP .

  • Page 44: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 45: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 46: Support

    AXIS Q1932–E PT Mount Thermal Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report.

  • Page 47: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 48 AXIS Q1932–E PT Mount Thermal Network Camera System Options 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5.

  • Page 49: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s web pages.

  • Page 50: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 51 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 52 AXIS Q1932–E PT Mount Thermal Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.

  • Page 53: Technical Specifications

    AXIS Q1932–E PT Mount Thermal Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Model AXIS Q1932–E PT Mount Image sensor Uncooled Micro bolometer 640x480 pixels, pixel pitch 17 µm Lens 10 mm: f 1.2 FoV horizontal 57° Vertical 44°...
  • Page 54 Interface One-Click Camera Connection ONVIF Profile S; specification at www.onvif.org Intelligent video Video motion detection, cross line detection, shock detection. Support for AXIS Camera Application Platform enabling installation of additional applications. Event triggers Detectors (Shock detection, Live stream accessed), Input Signal (Manual trigger, Virtual...
  • Page 55 AXIS Video Motion Detection 2.1 Torx T20 screw driver Tools Torx T20 screwdriver Video AXIS Camera Companion (included), AXIS Camera Station and video management management software from Axis’ Application Development Partners (not included). software For more information, see www.axis.com/products/video/software Optional...

  • Page 56: Performance Considerations

    AXIS Q1932–E PT Mount Thermal Network Camera Technical Specifications RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be configured to support: • Two-wire RS485 half duplex • Four-wire RS485 full duplex RX/TX • Two-wire RS422 simplex •...
  • Page 57 User Manual Ver. M3.3 AXIS Q1932–E PT Mount Thermal Network Camera Date: August 2014 © Axis Communications AB, 2014 Part No. 59150...

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