Axis Q3505–V User Manual
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Axis Q3505–V User Manual

Fixed dome network camera
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AXIS Q3505–V Fixed Dome Network Camera

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  • Page 1: User Manual

    AXIS Q3505–V Fixed Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 (STP) or other appropriate method. webinars, tutorials and guides. Battery The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS Q3505–V Fixed Dome Network Camera Table of Contents Security ............

  • Page 6: Hardware Overview

    AXIS Q3505–V Fixed Dome Network Camera Hardware Overview Hardware Overview Note 3–9 mm lens: Pressing the lens too hard while cleaning may cause the lens to move down. If this happens while the camera is in operation, re-calibrate the optics by clicking Calibrate from the Server Maintenance web page (System Options >...

  • Page 7: Connectors And Buttons

    PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices). Audio Connector The Axis product has the following audio connectors: • Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

  • Page 8: Led Indicators

    AXIS Q3505–V Fixed Dome Network Camera Hardware Overview • Connecting to an AXIS Video Hosting System service. See page 56. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 56. To connect, press and hold the button for about 3 seconds.

  • Page 9: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 10: Set The Root Password

    PTZ Mode PTZ mode is set the first time the Axis product is accessed and can only be changed by resetting the product to factory default settings. The product can use either Optical zoom for installation or Optical Zoom for monitoring. The default mode is Optical zoom for installation.

  • Page 11: The Live View Page

    Manual Trigger on page 11 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS Q3505–V Fixed Dome Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 23. Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS Q3505–V Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video &...
  • Page 19 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipsteam to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with a rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.

  • Page 21: Camera Settings

    Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture modes.

  • Page 22: White Balance

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: View Area

    AXIS Q3505–V Fixed Dome Network Camera Video and Audio Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry.

  • Page 24: Overlay

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Note View areas will be disabled if Optical zoom for monitoring is selected.
  • Page 25 For more information about privacy masks, see Privacy Mask on page 26. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 26: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 27: Set Zoom And Focus - Optical Zoom For Monitoring

    • Half-duplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 12.

  • Page 28: Audio Input

    • Simplex – Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone on buttons must both be active, see AMC Audio Controls on page 12.

  • Page 29: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 43.

  • Page 30: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 31 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 32: Ptz (Pan Tilt Zoom)

    AXIS Q3505–V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 23.

  • Page 33: Advanced

    AXIS Q3505–V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Note For products that support Limited Guard Tour, the product has a fixed minimum view time For more information see the online help Advanced Controls Advanced PTZ settings can be configured under PTZ > Advanced > Controls.

  • Page 34: Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 35 AXIS Q3505–V Fixed Dome Network Camera Detectors Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls below the threshold value, which is represented by the bar.

  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS Q3505–V Fixed Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 38: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, record video or send a notification.
  • Page 39 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 40 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Page 41: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Page 42 AXIS Q3505–V Fixed Dome Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.

  • Page 43: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 44 Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 34.

  • Page 45: Add Recipients

    AXIS Q3505–V Fixed Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defog Mode– Set Defog Mode to On or Off. This action may be used to change between the modes automatically.
  • Page 46 AXIS Q3505–V Fixed Dome Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. Send Notification Send Video Clip Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol (SFTP).

  • Page 47: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 54.

  • Page 48: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 49: Export Video Clip

    Note The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software To export a video clip, follow these steps: 1.

  • Page 50: Continuous Recording

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 60. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 51: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 52: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 53 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 54: Date & Time

    Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 55: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 56 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 57 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 58 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 59 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 60: Storage

    AXIS Q3505–V Fixed Dome Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 65. UPnP The Axis product includes support for UPnP .
  • Page 61 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 62: Network Share

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 63: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 64: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 65.

  • Page 65: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 66: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 67: Symptoms, Possible Causes And Remedial Actions

    Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 68 Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate will lower the maximum resolution. See Capture Mode on page 21. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 70.
  • Page 69 AXIS Q3505–V Fixed Dome Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Page 70: Technical Specifications

    Image settings Compression, color, brightness, sharpness, contrast, defog, white balance, exposure control, exposure zones, backlight compensation, fine tuning of behavior at low light Rotation: 0°, 90°, 180°, 270°, Auto, including Axis Corridor Format Text and image overlay Privacy mask Electronic Image Stabilization (EIS)
  • Page 71 AXIS Video Hosting System (AVHS) with One-Click Connection. ONVIF Profile S; specification at www.onvif.org AXIS Media Control SDK (available at www.axis.com), event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system Analytics...
  • Page 72 Included Drill hole template, Installation Guide, Windows decoder 1-user license, Extra cable accessories gaskets, Resistorx L- key, I/O connector Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ management Application Development Partners available on www.axis.com/techsup/software software Optional...

  • Page 73: Connectors

    Balanced: ‘Cold’ signal Microphone/Line Unbalanced: Microphone/Line in Unbalanced: Unused Audio Output Ground Line out (mono) Multicable (sold separately) The multicable can be purchased from an Axis reseller for connecting external equipment to the Axis product. The cable provides the following connectors:...

  • Page 74: Connection Diagrams

    Audio connector - See Connectors on page 73 I/O connector - See Connectors on page 73 Power connector - Connector for AC and DC power for connection to the AXIS T8051 Power Converter AC/DC to DC (not included) wires. Wires...
  • Page 75 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 76 User Manual Ver. M4.4 AXIS Q3505–V Fixed Dome Network Camera Date: July 2015 © Axis Communications AB, 2014 - 2015 Part No. 1491898...

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