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Axis Q8632-E User Manual

Pt thermal network camera
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AXIS Q8632-E PT Thermal Network Camera
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Summary of Contents for Axis Q8632-E

  • Page 1 AXIS Q8632-E PT Thermal Network Camera User Manual...
  • Page 2 About this Document Regulatory information This manual is intended for administrators and users of AXIS Q8632-E Europe PT Mount Network Camera, and is applicable to firmware 6.50 and later. It includes instructions for using and managing the product on This product complies with the applicable CE marking directives your network.
  • Page 3 When the battery needs replacing, a log message will appear in the product’s server report. For more information about Contact information the server report, see the product´s setup pages or contact Axis support. Axis Communications AB Emdalavägen 14...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS Q8632-E PT Thermal Network Camera Table of Contents Troubleshooting ..........

  • Page 6: Safety Information

    AXIS Q8632-E PT Thermal Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS Q8632-E PT Thermal Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Technical specifications on page 58. • For an overview of the housing unit see page 8 • For an overview of the buttons and connectors on the camera, see page 8...

  • Page 8: Housing Unit

    AXIS Q8632-E PT Thermal Network Camera Hardware overview Housing Unit Top cover Protective window Thermal network camera Camera Unit RS485/RS422 connector Power connector Network connector Status indicator LED microSD memory card slot Control button...

  • Page 9: How To Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support...

  • Page 10: How To Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 52) or by resetting the product to factory default.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS Q8632-E PT Thermal Network Camera How to access the product Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specified in the AMC Control Panel.

  • Page 13: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS Q8632-E PT Thermal Network Camera About media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 15 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 17: About Video Settings

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 18 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Main: The Main profile uses CABAC and provides a better compression with maintained video quality. It requires a larger amount of processing power to decode than the Baseline profile.

  • Page 19: About Stream Profiles

    ONVIF media profiles from this page. About camera settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. About image appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.

  • Page 20: About Overlays

    AXIS Q8632-E PT Thermal Network Camera About video settings Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select Defined and then click Edit and select one of the predefined areas.
  • Page 21 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
  • Page 22 AXIS Q8632-E PT Thermal Network Camera About video settings 3. Go to Video > Video Stream and select the Image tab. 4. Under Overlay Settings, select Include overlay image at the coordinates. 5. To control the image’s position, enter the X (horizontal) and Y (vertical) coordinates. The X=0 and Y=0 position is the top left corner.

  • Page 23: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 13.
  • Page 24 AXIS Q8632-E PT Thermal Network Camera How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 25: About Ptz (Pan Tilt Zoom)

    AXIS Q8632-E PT Thermal Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See How to install a PTZ driver on page 28. About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.

  • Page 26: About Guard Tours

    Options that can be configured include: • Driver Specific Settings for Video Source • Mechanical Limits for Moving Video Source • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/support...

  • Page 27: Configure The Washer

    AXIS Q8632-E PT Thermal Network Camera About PTZ (Pan Tilt Zoom) Extended Driver Specific Settings Extended Driver Specific Settings for Video Source 1 allows you to configure the following parameters: Move Speed - Enter a value from 1–100 and click Save to set the pan/tilt speed.

  • Page 28: How To Install A Ptz Driver

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 33). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 29: About Detectors

    AXIS Q8632-E PT Thermal Network Camera About detectors About detectors About camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.
  • Page 30 About motion detection parameters on page 30. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see How to set up action rules on page 33.
  • Page 31 AXIS Q8632-E PT Thermal Network Camera About detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 32: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 33: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. 2. Go to System Options > Storage and set up the network share. See page 50.
  • Page 34 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 35: How To Add Recipients

    Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings.

  • Page 36: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 42.
  • Page 37 AXIS Q8632-E PT Thermal Network Camera About events 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 38: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 39: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 49. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 40: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 41: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 42 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 43: Date & Time

    Date & Time The Axis product’s date and time settings are configured under System Options > Date & Time. Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see below).

  • Page 44: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 45 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support Note •...
  • Page 46 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 47 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 48 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 49: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 50 Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www.axis.com/products/axis-companion/support-and-documentation Note For NAS recommendations see www.axis.com...

  • Page 51: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 52: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 53: How To Reset To Factory Default Settings

    5. Using the installation and management software tools, assign an IP address, set the password, and access the video stream. The installation and management software tools are available from the support pages at www.axis.com/support It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance and...

  • Page 54: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 55: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/support Symptoms, possible causes and remedial actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 56 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 57 AXIS Q8632-E PT Thermal Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 58: Technical Specifications

    AXIS Q8632-E PT Thermal Network Camera Technical specifications Technical specifications You can find the latest version of the datasheet at www.axis.com LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...

  • Page 59: Connectors

    Resetting the product to factory default settings. See page 53. • Connecting to an AXIS Video Hosting System service. See page 45. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 60 User Manual Ver. M4.2 AXIS Q8632-E PT Thermal Network Camera Date: March 2017 © Axis Communications AB, 2014 - 2017 Part No. 60458...

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