Ness Pro series User Manual page 137

General Hardware Problem
A few common hardware problem and suggested solutions are presented in the
table below:
Problem Solution
You turn on the Check the power LED indicator. If it is on (GREEN) then
power is being supplied to the Digital Video Recorder. If
Digital Video
the LED is not on, make sure that the power cord is
Recorder
and
securely connected to a live power source. If the Digital
nothing happens.
Video Recorder still does not come on, remove the power
supply from its compartment, reinsert it, and try again. If
there is still no power, contact your dealer.
The display screen is Check the Brightness and Contrast toolbar in single view.
dark If the controls are turned too far down, the screen will be
dark.
If after trying this, the screen is still blank, try rebooting
the Digital Video Recorder by pressing the power on
button. If this does not solve the problem, turn the Digital
Video Recorder off, wait five seconds, and then turn it
back on. If the problem persists after trying all of these
suggestions, turn off the
and consult your dealer or a qualified service technician.
Problem Solution
The Digital Video When the Digital Video Recorder is low on hard disk drive
Recorder keeps capacity, it emits an audible warning signal. Turn off the
making a beeping Digital Video Recorder, and replace the hard drive.
noise at regular
intervals.
You hear irregular The problem is beyond the scope of this manual. Contact
beeps during technical support.
operation of the
Digital Video
Recorder and the
system halts.
Solution
Problem
The mouse does not Check the connection and if the problem continues,
work. replace the mouse.
The system cannot Check that a hard drive is properly inserted in the drive.
access the Hard Disk
Make sure that the correct hard disk drive is used.
Drive
Your screen freezes Consult a technician or contact your dealer
up and it does not
respond to any
external input.
Problem
You cannot save data Ensure that the disk has been formatted.
to a floppy diskette.
The diskette is write-protected. Eject the diskette, slide
the write-protect tab to the closed position, and try again.
digital video recorder
Solution
137