Miele CM 5100 Operating Instructions Manual page 66

Problem solving guide
Problem
The coffee grinder
makes a louder
noise than usual.
The brew unit
cannot be removed.
or
The brew unit
cannot be replaced
in the coffee
machine.
The grinder setting
control will not
move.
66
Possible cause and remedy
There could be stones in amongst the coffee beans.
^ Switch the coffee machine off, immediately.
^ Call Miele Service.
or
The coffee bean container has become empty during the
grinding process.
^ Fill the container with fresh beans.
The brew unit or the brew unit motor is not in the correct
position. This can happen if the brew unit or the drip tray is
pulled out while brewing is taking place.
^ Switch the machine off with the On/Off button -.
^ Press the . and / buttons at the same time. Then press
the OK button twice.
This will initialise the brew unit motor and the brew unit will
move into its starting position.
If, after doing this, you still cannot remove the brew unit,
^ call the Service Department.
The control is blocked.
^ Make a coffee.
^ Reset the grinder setting while grinding is in progress.