Note On Groups & Group Types; Groups; Note: Group Programming; Note: Group Names - BT Versatility Get Started

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Groups

Note on Groups & Group Types
Note:
Group Programming
When assigning Extensions within a Ring or Hunt Group the first
8 extensions are included by default in Group 1. The administrator
may select or deselect Extensions within a Group at any time.
Note:
Group Names
All Groups can be assaigned specific names to facilitate ease of
program and system usage. Please refer to the section on Naming
in this document for instructions on creating Group or Extension
names.
Groups of different types may be configured in your BT Versatility
System. When programming a Group you will be offered the
following options:
Ring Group:
When selected all phones in the Group ring simultaneously for an
incoming call
Hunt Group:
When selected incoming calls are presented to one phone only
within the group and the calls are filtered through the various
Extensions as follows:
• Linear
Calls are presented to the lowest numbered extension first. If an
extension is busy the call is presented to the next free extension.
• Circular
Calls are presented in strict rotation starting with the lowest
numbered extension in the Group (i.e. Call 1 is presented to
Extension 20, call 2 to Extension 21 etc.)
• Longest Idle
Incoming calls are presented to the extension that has been idle
for the longest period of time.
BT Versatility
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