Troubleshooting Guide - Dualit 3 in 1 Coffee machine Instruction Manual & Guarantee

TROUBLESHOOTING GUIDE

ImPORTANT: fAILURE TO DESCALE AND CLEAN YOUR mAChINE wILL
INVALIDATE YOUR gUARANTEE.
Problem
No steam flowing
from steam wand
Problem
No coffee flowing
from brewhead
Possible cause(s)
1. Water tank is not correctly seated in position.
2. Steam wand is blocked.
Test Result
No water
THE TAMP TEST
Dispense water through the
brewhead with the cup filter in
place. Ensure NO coffee is in
the filter.
If you see no water after
7 seconds STOP the test.
Water flow
improves
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Solution(s)
1. Locate water tank (see page 8, fig 1).
2.1. Clean steam wand (see page 15, fig 5-7).
2.2. Descale (see page 17).
2.3. The wand assembly is removable for cleaning and is replaceable if required. Contact
Dualit on 01293 652 500 or visit www.dualit.com/support for advice or spare parts.
Solution(s)
1. Water tank is not correctly seated in position.
Locate water tank (see page 8, fig 1).
2. The showerhead and cup filter may be blocked.
Clean showerhead (see page 15, fig 1-3) and cup filter (see page 15, fig 1).
3. You may be tamping too hard.
LIghTLY 'tamp' the coffee grounds (see page 10, fig 5).
4. The cup filter is blocked because the coffee grind is too fine.
Ensure you are using setting 3-5 on the Dualit coffee grinder or use
a pre-ground coffee suitable for espresso machines. Clean the cup
filter (see page 11, fig 6).
6. There is too much coffee in the cup filter.
Use the measuring spoon (see page 10, fig 4).
7. The showerhead and cup filter may be blocked.
Clean showerhead (see page 15, fig 1-3) and cup filter (see page 11, fig 6).
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