4
Close the rear and front doors.
5
From the printer control panel, press
Sensor (fuser exit) jam service check
Action
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Step 2
Check the fuser exit sensor cable JEXIT1 for proper connection to the
controller board.
Is it properly connected?
Step 3
Check the fuser exit sensor for damage.
Is it free of damage?
Step 4
Check the fuser gears and rollers for damage.
Are they free of damage?
Step 5
Does the error remain?
to clear the message and continue printing.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Contact the next level
of support.
Diagnostic information
70
4514-220, -230
No
Clear the paper path of
any media fragments.
Reseat the cable.
Replace the fuser. See
"Fuser removal" on
page
210.
Replace the fuser. See
"Fuser removal" on
page
210.
The problem is solved.