Limited Warranty - GENDRON REGENCY XLC 7700 Owner's Manual

Regency power

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Table Of Contents

Table of Contents

Gendron, Inc. warrants each "new" REGENCY POWER WHEELCHAIR sold to be free of

defects in material and workmanship. The following warranty applies to each of the major

modules from date of shipment from Gendron, Inc.:

(1) Joystick/Control Module .................................................... (6) Six-month warranty

(2) Motor/Brake/Drive Modules ............................................... (1) One-year warranty

(3) Seat, back, wheels, other components ............................. (1) One year warranty

(4) Battery Charger ................................................................. (1) One year warranty

(5) Frame ................................................................................ (3) Three-year warranty

Control modules, drive units, and battery chargers will be replaced if defective as major

service components. The customer will be billed for the replacement unit until the defective

unit is returned, at which time credit will be issued. Gendron will pay UPS ground service

only to ship the component to the customer. Misuse, negligence, or accident to the

Regency Power Wheelchair is not covered in this warranty. Repairs or alterations to the

Regency Power Wheelchair will not be covered under warranty unless they have been

authorized by Gendron, Inc. Gendron will not be responsible for any labor or material costs

resulting from unauthorized repairs. All unauthorized repairs, replacement parts, or

modifications may void all warranties.

This warranty gives you specific legal rights, and you may also have other rights, which

vary, from state to state. This warranty is in lieu of all other warranties, expressed or

implied, and is not assignable, nor transferable, by the purchaser.

Freight Damage - The carrier who delivers merchandise to your door is responsible for

loss and damages. Acceptance of the shipment by you is acknowledgement that all

articles were in good condition and properly packed. Therefore, all claims for loss or

damage must be filed immediately with the freight carrier. Should you need assistance

with the claim, call our customer service department at 800-537-2521.

Shortages - Check cartons carefully for shortages. Report shortages within 10 days after

order receipt.

Return Goods - Within 30 days from date of purchase, returns will be subject to a 15%

handling and restocking charge plus any additional costs resulting from damage. After 30

days from date of purchase, Gendron, Inc. reserves the right to not accept returned goods

for any reason. If the goods are accepted, the amount of credit will be at the discretion of

Gendron, Inc. Returned goods must be in new condition.

Do not return merchandise without prior authorization. All correspondence relating to this

warranty must indicate Model Number and Serial Number and be shipped to: