Transferring Two Existing Calls
The IP Phones allow Users to perform a transfer of a call when there are currently
two active calls on the phone. For example, on the User's phone, there are two
active calls - Call A and Call B. Call B is on hold. The User can perform the
following to transfer Call A to Call B:
Press Xfer key. A new line opens.
1.
Press or scroll to the Line where Call B is on hold.
2.
Press Xfer key.
3.
Call A is transferred to Call B.
Reference
For more information about using the Xfer key to transfer two existing calls, see
the IP Phone Model-specific User Guide.
Limitations
The following are limitations of this feature:
•
If a user presses the Xfer key but dosen't continue to transfer the call by
pressing a Line key, there is no indication on the phone that the transfer didn't
take place.
•
Once the transfer takes place, the phone which has been transferred to, still
displays the original call.
•
For this feature, 3-line LCD display phones (6730i, 6731i, 6751i, 6753i,
9143i) do not support scrolling between lines.
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Configuring Operational Features
Operational Features
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