Troubleshooting Guide - Kenwood KDC-W5137Y Instruction Manual

Troubleshooting Guide

Some functions of this unit may be disabled by
some settings made on this unit.
!
Cannot switch to Aux source.
AUX is not turned on. ☞ <Built-in Auxiliary input
Setting> (page 25)
!
Cannot display the user of System Q.
<Audio Control> (page 8) is not set.
!
• Cannot set up the subwoofer.
• No output from the subwoofer.
• Cannot set up the low pass filter.
• Preout is not set to subwoofer. ☞ <Switching
preout> (page 22)
• <Subwoofer Output> (page 10) is not set to On.
!
Cannot register a security code.
<Demonstration mode Setting> (page 25) is not
turned off.
!
Cannot set up the Power-off timer.
<Security Code> (page 20) is not set.
!
Cannot play audio files.
<CD Read Setting> (page 25) is set to "2".
What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
General
?
The Touch Sensor Tone doesn't sound.
✔ The preout jack is being used.
☞ The Touch Sensor Tone can't be output from the
preout jack.
Tuner source
?
Radio reception is poor.
✔ The car antenna is not extended.
☞ Pull the antenna out all the way.
✔ The antenna control wire is not connected.
☞ Connect the wire correctly, referring to the
section on <Connecting Wires to Terminals>
(page 29).
Disc source
?
The specified disc does not play, but another one
plays instead.
✔ The specified CD is quite dirty.
☞ Clean the CD.
✔ The disc is loaded in a different slot from that
specified.
☞ Eject the disc magazine and check the number
for the specified disc.
✔ The disc is severely scratched.
☞ Try another disc instead.
Audio file source
?
The sound skips when an Audio file is being
played.
✔ The media is scratched or dirty.
☞ Clean the media, referring to the CD cleaning of
the section on <Handling CDs> (page 5).
✔ The recording condition is bad.
☞ Record the media again or use another media.
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