Aastra MBU 400 Administrator's Manual
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Aastra MBU 400 Administrator's Manual

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MBU 400
MBU 400
TM
Administrator Guide
Release 1.0
41-001287-00
Rev 00

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Summary of Contents for Aastra MBU 400

  • Page 1 MBU 400 MBU 400 Administrator Guide Release 1.0 41-001287-00 Rev 00...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Table Of Contents

    Updating Firmware ..............................47 Setting Base Unit Access Codes ..........................51 Protecting Handset Menus ............................52 Administering Registrations ............................ 53 Aastra Web UI customization ..........................54 Using a Time Server ..............................55 Adjusting DST (Daylight Saving Time) ........................57 Logging ..................................58 Sample Configuration File ......................

  • Page 5: Important Safety Instructions

    équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. (Shenzhen Bak Technology Co., Ltd, BAK06-AS02-10128I 3.7V 650mAh Li-ion rechargeable battery pack). CONSERVER CES INSTRUCTIONS Aastra MBU 400 Administrator Guide...

  • Page 6: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.

  • Page 7: Fcc Information

    For the EU: The telephone’s conformity with EU directives is confirmed by the CE symbol. We hereby declare that the MBU and/or the Aastra 420d Handset are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 8: Consumer Information

    US Service Center: Aastra Telecom US - Service Center 900 Technology Park Drive Billerica, MA, 01821, USA Phone (978) 262-3200 For Industry Canada: "This product meets the applicable Industry Canada technical specifications." Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.

  • Page 9: Applicable For Coin Or Pay Phone Only

    ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.] If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.

  • Page 10: Safety Information

    In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products. Aastra MBU 400 Administrator Guide...

  • Page 11: Battery Disposal Information

    Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations. If no arrangement has been made with Aastra or your supplier, please contact the local authorities for further information.

  • Page 13: About This Guide

    MBU and Handset. This Installation Guide is included in the box with your MBU 400. • Aastra MBU 400 User Guide – Describes the most commonly used features and functions for an end user Provides brief configuration information.

  • Page 14: Introduction

    MBU supports up to 3 SIP calls and 1 PSTN call simultaneously. You can setup the MBU 400 in your business or home environment to act as a small hub with group calling, voicemail, individual SIP accounts, or SIP lines shared across a group.
  • Page 15 The handset user interface enables access to some VoIP account settings (access is controlled by a System Administrator pincode). Aastra 420d Handset Features Display • 128 x 128 pixels, 65K color support, backlight • Graphical menu system Aastra MBU 400 Administrator Guide...
  • Page 16 • Li-Ion battery pack • Automatic or fixed registration of handset to MBU • Status indicators in idle mode (signal, battery level, date and time) • Message waiting indicator (missed calls, voicemail) • Vibrator mode on handset Aastra MBU 400 Administrator Guide...

  • Page 17: Requirements

    Requirements Before using the MBU 400 on your network, the following may be required depending on your network connection: • Broadband Internet connection – cable, DSL, or equivalent • Internet Telephony Service Provider subscription – to make voice calls over your Internet connection •...

  • Page 18: Getting Started

    Installation and Setup Please refer to the Aastra MBU 400 Installation Guide for basic installation and physical setup. Finding the MBU 400 IP Address You can view the MBU IP address and status information from the 420d handset screen.
  • Page 19 If your MBU 400 system is not using configuration files, for example, the Boot Status may read "Failed" under normal operation. Accessing the MBU Web Interface You can access the MBU 400 Web User Interface using your web browser and the IP address of the MBU 400. Aastra MBU 400 Administrator Guide...
  • Page 20 To open the Aastra Web UI for your MBU 400 system do the following. 1. Open your web browser and enter the MBU’s IP address (in dotted decimal format) into the address field, then press Enter. For example, an address of http://10.30.123.1 opens the following page.

  • Page 21: Web Ui Menu

    The MBU 400 Welcome screen displays, showing a summary of your system and account information. 3. To logout at any time, close the browser window. Web UI Menu Administrator configuration options can be accessed using the Aastra Web UI. The exact menu appearing in the Web UI can be set through the configuration files, and may differ from the default menu described here.

  • Page 22: Factory Defaulting The Mbu

    Factory defaulting the MBU 400 will return all settings to the initial state. All account settings will be lost and need to be re-entered before VoIP calls can be made. A factory default reboot can be done from the Web UI, a handset, or the MBU 400 base unit (using the button).
  • Page 23 2. Click to return all settings to the default values. All settings on this page are reset to default values. The MBU 400 then saves the settings and resets automatically. Note: All account settings will be lost and need to be re-entered before VoIP calls can be made.

  • Page 24: Using The Web Ui

    Administrator configuration settings can be accessed through the Aastra Web UI using a web browser and the IP address of your Aastra MBU 400 system. For more information on finding the Aastra MBU 400 IP address and opening the Aastra Web...
  • Page 25 To register an SIP account with the MBU 400 do the following. 1. In the MBU Web User Interface, click VoIP Account 1 (or VoIP Account 2 for the second SIP account, and so on). The VoIP page opens. 2. Fill in the following parameters, including the account information provided by your telephony service provider.

  • Page 26: Changing Management Settings

    The Management settings page includes the addresses the MBU 400 uses for configuration file transfers and firmware upgrades. Setting Configuration and Upgrade Paths The MBU 400 system is initially set to check Aastra Telecom servers for updates and configuration files. Field...

  • Page 27: Upgrading Firmware

    2. Click to return all settings to the default values. All settings on this page are reset to default values. The MBU 400 saves the settings and resets automatically. Note: The MBU 400 waits until active calls are completed before resetting for minimal disruption.
  • Page 28 Minute for absolute searching for new software Minute to check for firmware updates (using a 24 hour clock) when Absolute polling is selected. Default value is 00. Required firmware version Minimum firmware version. Default setting is the current firmware version. Aastra MBU 400 Administrator Guide...

  • Page 29: Changing Nat/Rtp Settings

    Configuring IP Settings The Aastra MBU 400 gateway can be configured to obtain its IP address via DHCP or to use a static IP address. The default setting is for DHCP. Aastra MBU 400 Administrator Guide...

  • Page 30: Setting Security Options

    MBU and apply the new settings. Setting Security Options Passwords protect both the MBU 400 Web access and the VoIP settings menus on the handset (when activated). In addition the handsets and gateway have an access code which can be set to ensure only handsets with the correct code connect to the system.
  • Page 31 The pincode settings window opens. Setting a PIN code Within the Pincode Settings window of the MBU 400 Web UI, you have the option of changing the VoIP pincode. This 4-digit number corresponds to the PIN code found in the 420d handset >...
  • Page 32 Handset access codes must be changed individually. Changing the Web Username and Password The username and password you use to logon to the MBU 400 Web UI are set to default values by Aastra Telecom. These can be changed to a username and password of your choice using the Web UI.

  • Page 33: Changing Pstn Settings

    Using the PSTN Settings page in the Aastra Web UI, the landline can be disabled. In this instance incoming calls on the landline (if one is connected to the MBU 400) are ignored, and references to the landline are removed from the handset UI.

  • Page 34: Customizing Your Sip Accounts

    To change the PSTN settings for your Aastra MBU 400 system do the following. 1. In the MBU Web UI, open the PSTN Settings page (click PSTN Settings on the side menu). The PSTN Settings page opens. 2. Change the PSTN settings as required.
  • Page 35 To customize the account settings for MBU 400 handsets do the following. 1. In the MBU Web UI, open the Telephony Settings page (click Telephony Settings on the side menu). The Telephony Settings page opens. 2. In the Destination for incoming call section, check the handset or handsets you want to ring when a call comes in on each account.

  • Page 36: Changing Time Settings

    SIP account: SIP1, SIP2, … or SIP8. Changing Time Settings The time settings configuration options allow the Aastra MBU 400 system time to be set by an external time server, with a set refresh rate and local timezone. Daylight savings time options allow you to set automatic annual time changes, or turn daylight savings time on and off manually.
  • Page 37 To change the time settings for MBU 400 handsets do the following. 1. In the MBU Web UI, open the Time Settings menu (click Time Settings on the side menu). The Time Settings page opens. 2. In the Time Server field, enter the IP address or domain name of a time server.
  • Page 38 (or days of week) along with the months and times. The default values are for North American DST. 6. Click to save your new time settings. 7. Click to reset the MBU and apply the new settings. Aastra MBU 400 Administrator Guide...

  • Page 39: Using Configuration Files

    Valid configuration files are named following the MAC address of the MBU. The Aastra MBU 400 MAC address is shown on the back label of the MBU base unit, and can be determined through the status display on each registered handset through the + (volume up) side button.
  • Page 40 To view the configuration file from the Aastra Web UI do the following. 1. Open your web browser and enter the MBU’s IP address (in dotted decimal format) into the address field, and press Enter. The Login window displays. 2. Enter your user name and password and click OK.

  • Page 41: Configuring The Network

    Configuring the Network IP configuration The Aastra MBU 400 gateway can be configured to obtain its IP address via DHCP or to use a static IP address. In addition to including the IP configuration in the configuration file, the IP settings can be changed from the handset menu >...
  • Page 42 Configuration file and firmware files can be downloaded from TFTP or HTTP servers. The transfer protocol can be changed from the Aastra Web UI as well as the configuration file. (For details on changing protocol type on the Aastra Web UI, see Changing Management Settings on page 26.)

  • Page 43: Configuring Sip Server And Accounts

    Account alias, presented to the user in the handset menus. SUBSCR_0_UA_DATA_AUTH_NAME String (max 36 characters) Usually the same as SIP user name, supplied by SIP provider. SUBSCR_0_UA_DATA_AUTH_PASS String (max 36 characters) Password supplied from SIP provider. Aastra MBU 400 Administrator Guide...
  • Page 44 Configuration file example: %SRV_0_SIP_UA_DATA_DOMAIN%:"proxy.goip.dk" %SRV_0_SIP_UA_DATA_PROXY_ADDR%:"proxy.goip.dk" %SUBSCR_0_SIP_UA_DATA_SIP_NAME%:"96322300" %SUBSCR_0_UA_DATA_DISP_NAME%:"96322300" %SUBSCR_0_SIP_UA_DATA_SIP_NAME_ALIAS%:"96322300" %SUBSCR_0_UA_DATA_AUTH_NAME%:"96322300" %SUBSCR_0_UA_DATA_AUTH_PASS%:"1234" The Aastra Web UI gives access to the following settings not available through handset menus: Parameter Values Description SRV_0_SIP_URI_DOMAIN_CONFIG 0 (default) This parameter specifies how a destination URI of the format SIP:<user>@<domain>...
  • Page 45 %SRV_0_SIP_UA_DATA_PROXY_PORT%:5060 %SRV_0_DTMF_SIGNALLING%:0 %SRV_0_SIP_UA_CODEC_PRIORITY%:1,0,2,4,255 %SUBSCR_0_SIP_UA_DATA_VOICE_MAILBOX_NAME%:"" %SUBSCR_0_SIP_UA_DATA_VOICE_MAILBOX_NUMBER%:"" STUN, RPORT, SIP port settings STUN mode, RPORT, RTP port and SIP port can be configured from the Aastra Web UI NAT/RTP Settings page, or from the handset menu using > Settings Internet > >...
  • Page 46 Bit 7..5 defines precedence. Bit 4..2 defines Type of Service. Bit 1..0 are ignored. Setting all three of bit 4..2 will be ignored Configuration file example: %SIP_STUN_ENABLE%:0 %SIP_RPORT_ENABLE%:1 %NETWORK_STUN_SERVER%:"stun01.sipphone.com" %SIP_STUN_BINDTIME_GUARD%:80 %SIP_STUN_BINDTIME_DETERMINE%:0 %SIP_STUN_KEEP_ALIVE_TIME%:90 %SIP_SIP_PORT%:5060 %SIP_RTP_PORT%:5004 %SIP_RTP_PORT_RANGE%:20 %SIP_RTP_PRIORITY%:0 %SIP_SIP_PRIORITY%:0 Aastra MBU 400 Administrator Guide...

  • Page 47: Updating Firmware

    Aastra MBU 400 system. Initiating firmware update by schedule By default the Aastra MBU 400 system searches for a new firmware once every 24 hours (with a random time-offset). If new firmware is found, the handset will prompt the user for a system update.
  • Page 48 ) Code 10: Unknown format of DirFile Indicates the downloaded DirFile is of an unknown format. This could indicate that the MBU 400 is downloading firmware from the wrong folder on the firmware update server. Aastra MBU 400 Administrator Guide...
  • Page 49 Line Configuration The Aastra MBU 400 system can be used with a landline (PSTN), both VoIP and PSTN, or exclusively with VoIP call capabilities. Configuration parameters enable and disable each call type. For landlines, disabling the call type removes most handset menu references to landlines.

  • Page 50: Handset Configuration

    Call configurations settings can be customized from the handset using > > Settings Telephony settings Call groups Call groups can also be assigned from the Aastra Web UI Call Groups page, or specified in the configuration file. Parameter Values Description CALL_GROUPS1...

  • Page 51: Setting Base Unit Access Codes

    The access code used to identify the base unit (and stop handsets from registering to other base units) must be set both on the base unit and each handset. Setting the base unit access code can be done through the configuration parameter AC_CODE. The Aastra MBU 400 Administrator Guide...

  • Page 52: Protecting Handset Menus

    Protecting Handset Menus The configuration parameter VOIP_SETTINGS_PIN_CODE sets the pincode for the Aastra MBU 400 system, whether or not the pincode is in use. The default value is "0000". This setting is used to add pincode protection to the following handset menus: •...

  • Page 53: Administering Registrations

    . On selected product variants it is also settings Handset settings Handset ID printed on the handset label and on the product box. The IPEI also appears on the handset system status page, accessed through pressing the + (volume up) key. Aastra MBU 400 Administrator Guide...

  • Page 54: Aastra Web Ui Customization

    The Aastra Web UI can be customized using configuration parameters associated with the title or login credentials. Subpages may be individually disabled, resulting in a modified Web UI menu. The following parameters are used to configure access to the Aastra Web UI: Parameter Possible values...

  • Page 55: Using A Time Server

    Using a Time Server The time settings configuration options allow the Aastra MBU 400 system time to be set by an external time server, with a set refresh rate and local timezone. Daylight savings time options allow you to set automatic annual time changes, or turn daylight savings time on and off manually.
  • Page 56 GMT+3:30 GMT+3 Bagdad Time (BT) Moscow GMT+2 Eastern European Time (EET) Cairo GMT+1 Central European Time (CET) Paris; Stockholm; Vienna Greenwich Mean Time (GMT) London GMT-1 GMT-2 GMT-2:30 GMT-3 GMT-3:30 GMT-4 Atlantic Standard Time (AST) Aastra MBU 400 Administrator Guide...

  • Page 57: Adjusting Dst (Daylight Saving Time)

    0: Start day of week first in month. 1: Start day of week last in month. 2: Start day of week second first in month. 3: Start day of week second last in month. (Default=2) DST_STOP_MONTH 1..12 DST start month. (default=11, November) Aastra MBU 400 Administrator Guide...

  • Page 58: Logging

    Logging The gateway logs information continuously to an internal log buffer. This log can be viewed using the internal Aastra Web UI, or the gateway can be configured to automatically upload log files to the boot server. The configuration parameter VOIP_LOG_AUTO_UPLOAD can be used to control automatic uploading of log files.
  • Page 59 Possible values for VOIP_LOG_AUTO_UPLOAD are given in the following table. VOIP_LOG_AUTO_UPLOAD Description Automatic upload is disabled. (default) Only upload the boot log Continuously upload log files. Aastra MBU 400 Administrator Guide...

  • Page 60: Sample Configuration File

    Sample Configuration File The following configuration file is an example of a fully functional configuration for the MBU 400, including the registration of multiple handsets. //-----------Network Settings------------ %SIP_RPORT_ENABLE%:1 //A way around NAT %SIP_STUN_ENABLE%:0 //0-disable, 1-enable stun services %NETWORK_STUN_SERVER%:"stun01.sipphone.com" //STUN Server...
  • Page 61 //Alias name for Phone UI %SUBSCR_2_SIP_UA_DATA_VOICE_MAILBOX_NAME%:"" // ------------- Registration 4 ------------------- %SUBSCR_3_SIP_UA_DATA_SIP_NAME%:"" //SIP address %SUBSCR_3_SIP_UA_DATA_VOICE_MAILBOX_NUMBER%:"" //Mailbox number %SUBSCR_3_UA_DATA_DISP_NAME%:"" //Display name for Caller ID %SUBSCR_3_UA_DATA_AUTH_NAME%:"" //Auth User ID %SUBSCR_3_UA_DATA_AUTH_PASS%:"" //Auth password %SUBSCR_3_SIP_UA_DATA_SIP_NAME_ALIAS%:"" //Alias name for Phone UI %SUBSCR_3_SIP_UA_DATA_VOICE_MAILBOX_NAME%:"" Aastra MBU 400 Administrator Guide...
  • Page 62 //Alias name for Phone UI %SUBSCR_6_SIP_UA_DATA_VOICE_MAILBOX_NAME%:"" // ------------- Registration 8 ------------------- %SUBSCR_7_SIP_UA_DATA_SIP_NAME%:"" //SIP address %SUBSCR_7_SIP_UA_DATA_VOICE_MAILBOX_NUMBER%:"" //Mailbox number %SUBSCR_7_UA_DATA_DISP_NAME%:"" //Display name for Caller ID %SUBSCR_7_UA_DATA_AUTH_NAME%:"" //Auth User ID %SUBSCR_7_UA_DATA_AUTH_PASS%:"" //Auth password %SUBSCR_7_SIP_UA_DATA_SIP_NAME_ALIAS%:"" //Alias name for Phone UI %SUBSCR_7_SIP_UA_DATA_VOICE_MAILBOX_NAME%:"" Aastra MBU 400 Administrator Guide...
  • Page 63 // ----------Emergency Primary Line---------------- %EMERGENCY_PRIMARY_PORT%:1 //0-PST, 1-VOIP1..8-VOIP8 END_OF_FILE Aastra MBU 400 Administrator Guide...

  • Page 64: Troubleshooting

    The following is a list of solutions to the most common issues that you may experience when you install and use the MBU 400. Most of the problems you can easily solve yourself, whereas others require that you contact your service provider.
  • Page 65 Your Internet Telephony Service Contact your Internet Telephony Service Provider’s Quality of Service is Provider regarding ensured voice based on a “best efforts” rather than prioritization across the network. a guaranteed voice priority method. Aastra MBU 400 Administrator Guide...
  • Page 66 I need to know the software version a) Press Volume-Up button on the left version of my Handset? currently installed on my MBU 400. side of the registered 420d handset to display the system status. b) Scroll down to see the Version SW: xx.xx field.

  • Page 67: Limited Warranty

    MBU 400 until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later.

  • Page 69: Index

    Index Aastra 420d handset, features 15 daylight savings time automated 57 Aastra MBU 400 Administrator Guide, about 13 manual 57 Aastra MBU 400 Installation Guide, about 13 Daylight Savings Time (DST) 38 Aastra MBU 400 User Guide, about 13 Debug Page 22...
  • Page 70 15 introduction 14 ID 19, 36 IP address 18 IPEI 36 requirements 17 name 36 Web UI 21 HANDSET_1_CW 50 Minute for absolute searching 28 HANDSET_1_DND 50 HANDSET_1_NAME 50 Hour for absolute searching 28 Aastra MBU 400 Administrator Guide...
  • Page 71 NETWORK_WAN_SETTINGS_SUBNET_MASK 41 PSTN Settings 34 PSTN_VOICE_MAIL_NUMBER 49 Outbound Proxy 26 Outbound Proxy Port 26 Registering Your SIP 24 Outgoing identity to be used for 35 Registrar 26 Required firmware version 28 REQUIRED_FIRMWARE_VERSION 47 Re-registration Time 26 Aastra MBU 400 Administrator Guide...
  • Page 72 SRV_0_SIP_UA_DATA_REREG_TIME 44 SRV_0_SIP_UA_DATA_SERVER_IS_LOCAL 44 SRV_0_SIP_UA_DATA_SERVER_PORT 44 SRV_0_SIP_UA_DATA_SERVER_TYPE 44 SRV_0_SIP_URI_DOMAIN_CONFIG 44 SUBSCR_0_SIP_UA_DATA_SIP_NAME 43 SUBSCR_0_SIP_UA_DATA_SIP_NAME_ALIAS 43 SUBSCR_0_SIP_UA_DATA_VOICE_MAILBOX_NA ME 44 SUBSCR_0_SIP_UA_DATA_VOICE_MAILBOX_NU MBER 45 SUBSCR_0_UA_DATA_AUTH_NAME 43 SUBSCR_0_UA_DATA_AUTH_PASS 43 SUBSCR_0_UA_DATA_DISP_NAME 43 Telephony Settings 22, 35 Time Settings 22, 37 Troubleshooting 64 Aastra MBU 400 Administrator Guide...
  • Page 74 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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