Aastra MBU 400 Installation Manual

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MBU 400
TM
Installation Guide
41-001271-00
Rev 01

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Table of Contents
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Summary of Contents for Aastra MBU 400

  • Page 1 MBU 400 Installation Guide 41-001271-00 Rev 01...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Important Safety Instructions

    Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. (Shenzhen Bak Technology Co., Ltd, BAK06-AS02-10128I 3.7V 650mAh Li-ion rechargeable battery pack). CONSERVER CES INSTRUCTIONS MBU 400 Installation Guide iii...
  • Page 5: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as “Seller”, grants to Customer a personal, worldwide, non-transferable, non-sub licensable and non- exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 6: Fcc Information

    For the EU: The telephone’s conformity with EU directives is confirmed by the CE symbol. We hereby declare that the MBU and/or the Aastra 420d Handset are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 7 This is to avoid damage to the equipmen t caused by local strikes of lightening and other electrical surges. This product is manufactured for Aastra Telecom, Inc. Copyright© 2008. All rights reserved. Any copying or reproduction of the product or its as- sociated user manual is strictly prohibited.
  • Page 8: Consumer Information

    US:T7HIP06B8015. The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.] viii MBU 400 Installation Guide...
  • Page 9 If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
  • Page 10: Safety Information

    Nejamais ouvrir, modi- fier ou court-circuiter la batterie. Ne pasbrûler ni chauffer la batterie. Ne charger la batterie ou le combiné qu’avec le chargeur 420d et n’utiliser que le transformateur SALOM SSW-1444fourni avec le produit. x MBU 400 Installation Guide...
  • Page 11: Sensitive Electronic Environment

    In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products. MBU 400 Installation Guide xi...
  • Page 12: Battery Disposal Information

    Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations. If no arrangement has been made with Aastra or your supplier, please contact the local authorities for further information.
  • Page 13: Regulatory Information

    Regulatory Information Europe Declaration of Conformity Hereby, “Aastra Telecom”, declares that this “MBU 400” is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Aastra Telecom, Inc. 155 Snow Blvd. Concord, Ontario 0979 Canada L4K 4N9...
  • Page 14: Canada

    20 cm from nearby persons. For body worn operation, this handset has also been tested and meets the FCC RF exposure guideline when used with the Aastra belt clip supplied for this product. Use of other accessories may not ensure com- pliance with FCC RF exposure guidelines.
  • Page 15 Cet appareil numérique de la classe B est conforme á la norme NMB- 003 du Canada. Le présent materiel est conforme aux specifications techniques applicables d’Industrie Canada. Hearing Aid Compatibility (HAC/VC): This handset meets the IC CS-03 issue 9 Part V standard for Hearing Aid Compatibility. MBU 400 Installation Guide xv...
  • Page 17: Table Of Contents

    MBU Features ..................3 Aastra 420d Handset Features ............4 Requirements ..................5 What’s in the MBU 400 Box? ..............6 MBU 400 Hardware ................7 Aastra 420d Handset - Front View ............. 7 Aastra 420d Handset - Side View ............8 Aastra 420d Handset Charger - Front View ........
  • Page 18 Manually Registering/De-registering a Handset ........ 19 Registering Additional Handsets with the MBU ....... 20 Factory Defaulting the MBU ............. 20 Viewing the MBU 400 IP Address and Status Information ....21 Accessing the MBU 400 Web UI ............22 Using the MBU 400 ................24 Handset Idle Screen ................
  • Page 19: Congratulations

    8 handsets with the MBU. The MBU supports up to 3 SIP calls and 1 PSTN call simultaneously. You can setup your MBU 400 in your business or home environment to act as a small hub with group calling, voicemail, individual SIP accounts, or SIP lines shared across a group.
  • Page 20: About This Guide

    MBU and Handset. This Installation Guide is included in the box with your MBU 400. • MBU 400 User Guide – Describes the most commonly used features and functions for an end user Provides brief configuration information.
  • Page 21: Mbu 400 Features

    MBU 400 Features he MBU 400 provides the following features. MBU Features Call and Telephony Features • VoIP calling (based on SIP 2.0 - RFC3261) • (optional) Landline calling over Public Service Telephone Network (PSTN) • Up to 8 paired handsets, one line per handset (MBU supports up to 3 SIP calls and 1 PSTN call simultaneously) •...
  • Page 22: Aastra 420D Handset Features

    Li-Ion battery pack • Automatic or fixed registration of handset to MBU • Status indicators in idle mode (signal, battery level, date and time) • Message waiting indicator (missed calls, voicemail) • Vibrator mode on handset 4 MBU 400 Installation Guide...
  • Page 23: Requirements

    Requirements efore installing the MBU 400 on your network, the following may be required depending on your network connection: • Broadband Internet connection – cable, DSL, or equivalent • Internet Telephony Service Provider subscription – to make voice calls over your Internet connection •...
  • Page 24: What's In The Mbu 400 Box

    If you are missing parts, please contact your System Administrator. Note: In addition to the parts below, the MBU 400 includes a wall mounting template, wall mounting screws, and wall anchors. 420d Charger Base...
  • Page 25: Mbu 400 Hardware

    MBU 400 Hardware he MBU 400 consists of an MBU and the Aastra 420d Handset. The following illustrations describe the ports, indicators, and keys on the MBU 400 hardware. Aastra 420d Handset - Front View EARPIECE COLOR DISPLAY OK KEY...
  • Page 26: Aastra 420D Handset - Side View

    Aastra 420d Handset - Side View REAR SPEAKER GRILL (on the back of the phone) VOLUME UP KEY VOLUME DOWN KEY SPEAKERPHONE activation and deactivation key HEADSET JACK CONNECTOR (2.5mm) 8 MBU 400 Installation Guide...
  • Page 27: Aastra 420D Handset Charger - Front View

    Aastra 420d Handset Charger - Front View HANDSET CHARGER Aastra 420d Handset Charger - Rear View POWER SUPPLY CONNECTOR ON HANDSET CHARGER MBU 400 Installation Guide 9...
  • Page 28: Mbu - Top View

    IP address POWER INDICATOR Illuminates when power is on MBU - Rear View TELEPHONE LINE CONNECTION PORT POWER CONNECTION (PSTN) LAN CONNECTION PORT RESET BUTTON for Ethernet cable for activating configuration changes and enabling handset registration 10 MBU 400 Installation Guide...
  • Page 29: Installing The Mbu 400

    1. Place the MBU stand on a flat surface. 2. Hold the top of the MBU 400 with the back panel facing left. 3. Slide the bottom of the MBU 400 into the stand and push to make sure it is secure.
  • Page 30: Installing On A Wall

    5. Pull down and left to lock the unit into place. 6. Proceed to “Connecting the MBU 400” on page 14 to connect your MBU using the cables provided. Wall Mounting Screw...
  • Page 31: Installation Sur Un Mur

    5. Tirez le boitier vers le bas et vers la gauche pour le verrouiller à cette position. 6. Suivez la procédure “Connection du MBU 400” à la page 14 pour connecter votre MBU en utilisant les câbles fournis. Le mur vis de fixation L’arrière de la MBU...
  • Page 32: Connecting The Mbu 400

    Ethernet connection on your network as shown below. LAN Network Connection 2. To prepare the MBU for analog telephone line calls, connect the telephone cord from the LINE port on the MBU to the telephone wall outlet. Telephone Wall Outlet 14 MBU 400 Installation Guide...
  • Page 33 POWER LED lights up steady, and then the I-NET LED lights up steady indicating the MBU has obtained an IP address and is ready to be configured. I-Net LED Power LED Note: The Call LED lights up steady during incoming or outgoing VoIP and landline calls. MBU 400 Installation Guide 15...
  • Page 34: Installing And Registering The Handset

    3. Connect the Handset Charger Base Power Adapter to the 420d Handset Charger, and plug-in the other end to an active power outlet (preferably a continuous outlet without a switch to interrupt its power). 420d Handset Charger AC 110/220V 420d Handset Charger Power Adapter 16 MBU 400 Installation Guide...
  • Page 35 If you want to register additional handsets after the 5-minute period has expired, press the Reset button once (do not hold down) on the rear of the MBU to start a new 5-minute registration period. MBU 400 Installation Guide 17...
  • Page 37: Optional Mbu And Handset Tasks

    4. Select Handset Settings, and press OK. 5. To deregister the handset, select Deregister handset and press Yes at the prompt. The handset prompts to be placed in its charger cradle, so that auto-registration can occur. MBU 400 Installation Guide 19...
  • Page 38: Registering Additional Handsets With The Mbu

    LEDs are off. Note: Factory defaulting the MBU automatically de-registers all associated handsets. You must manually re-register the handset(s) with the MBU using the procedure in the section, “Manually Registering/De-registering the Handset” on page 19. 20 MBU 400 Installation Guide...
  • Page 39: Viewing The Mbu 400 Ip Address And Status Information

    Viewing the MBU 400 IP Address and Status Information You can view the MBU 400 IP address and status information from the Handset screen. To view the IP address and status of the MBU: 1. After pairing the handset to the MBU, press...
  • Page 40: Accessing The Mbu 400 Web Ui

    Accessing the MBU 400 Web UI You can access the MBU 400 Web User Interface using your browser and the IP address of the MBU 400. To access the MBU 400 Web UI: 1. Open your web browser and enter the MBU’s IP address (in dotted decimal format) into the address field, and press Enter.
  • Page 41 The MBU 400 Welcome screen displays. 3. To logout, close the browser window. For more information about using the options in the MBU 400 Web UI, see the MBU 400 User Guide, or your System Administrator. MBU 400 Installation Guide 23...
  • Page 42: Using The Mbu 400

    MBU 400. For more detailed information about using the features on your MBU 400, and to customize your Aastra 420d handset, see your MBU 400 User Guide. For information about configuring and upgrading your MBU 400, see your MBU 400 Administrator Guide.
  • Page 43: Idle Mode Options

    Allows you to enable/disable Do Not Disturb on your phone Call Waiting Allows you to enable/disable Call Waiting on your phone For more information about using the options softkey in idle mode, see your MBU 400 User Guide. MBU 400 Installation Guide 25...
  • Page 44: Handset Main Menu

    Intercom - Allows you use the Intercom to communicate between two handsets registered to the same MBU. For more information, see the MBU 400 User Guide. Messages - Allows you to access and play your voicemail messages. Your voicemail service can be provided by your Service Provider or a local mail server.
  • Page 45 Edit the entry for placing a call • Delete a single entry • Delete all entries For more information, see the MBU 400 User Guide. Settings - Allows you to customize your phone using the follow- ing settings: • Audio Settings •...
  • Page 46: Using The Volume Control

    2. Press the “Unlock” softkey. Note: The keypad unlocks automatically when you answer an incoming call, or if you make an emergency call. For more information about emergency calls, see the MBU 400 User Guide. 28 MBU 400 Installation Guide...
  • Page 47: Troubleshooting

    MBU 400. Most of the prob- lems you can easily solve yourself, whereas others require that you contact your service provider.
  • Page 48 1) Check that the landline landline calls. cable is not cable between the Line connected. port on the MBU and the telephone wall outlet is connected properly. 2) The landline is 2) Contact your landline out of order. provider. 30 MBU 400 Installation Guide...
  • Page 49 IP address to your phone’s MAC address when using port forwarding. Otherwise incoming traffic is probably not forwarded to your phone. For more information, check your router’s manual. MBU 400 Installation Guide 31...
  • Page 50 2) Your Internet 2) Contact your Internet Telephony Telephony Service Provider regarding Service Provider’s ensured voice prioritization across the Quality of Service is based network. on a “best efforts” rather than a guaranteed voice priority method. 32 MBU 400 Installation Guide...
  • Page 51 Scroll down to see the Version SW: xx.xx field. For more information about viewing the MBU 400 software version, see “Viewing the MBU 400 IP Address and Status Information” on page 21. MBU 400 Installation Guide 33...
  • Page 53: Index

    MBU idle mode, handset Safety Information idle screen, handset Battery Disposal Informa- Introduction tion IP address, finding Product Disposal Information Safety Instructions Software License Agreement keypad speakerphone locking and unlocking status of MBU, finding MBU 400 Installation Guide Index-1...
  • Page 54 Web UI, accessing Index-2 MBU 400 Installation Guide...
  • Page 56 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastratelecom.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2008 41-001271-00 Rev 01...

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