Aastra DT390 User Manual
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Aastra DT390 User Manual

Cordless phone for businessphone
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USER GUIDE
1424-EN/LZT 103 091
D 2 010
02
12
Aastra DT390
Cordless Phone for BusinessPhone
USER GUIDE
Anna Hillertz
EANNHIL
HF
EAB
KCM/DP
Mats Höglander
MH
B1
2009
05
20
QANNROO
Error corrections; Word conversion
C 2 009
11
04
aroos
Conversion of file from Word to FrameMaker; linguistic corrections.
PC1-1
2009
12
28
aroos
Update to "Phase 3", i.e. to reflect new functionality and updated software; some more linguistic corrections, as well as structural improvement.
PC1-2
2010
01
05
aroos
Correction of section 15.7, Changing Menu Language.
PC1-3
2010
02
03
aroos
Update of safety info.
D 2 010
02
12
aroos
Fixed revision.

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Summary of Contents for Aastra DT390

  • Page 1 USER GUIDE 1424-EN/LZT 103 091 D 2 010 Aastra DT390 Cordless Phone for BusinessPhone USER GUIDE Anna Hillertz EANNHIL KCM/DP Mats Höglander 2009 QANNROO Error corrections; Word conversion C 2 009 aroos Conversion of file from Word to FrameMaker; linguistic corrections.
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Preparing For Use

    This guide describes the available features of the DT390 cordless phone when it is connected to BusinessPhone Communication Platform. The DT390 cordless phone is designed for use in an office environment where messaging is not needed. It is intended for telephony and has high quality voice.

  • Page 4: Software Version

    NTRODUCTION IPEI and IPDI Codes Your phone has a unique IPEI code (International Portable part Equip- ment Identity), and a unique global GAP identity number for the DECT registration (IPDI). The IPEI and IPDI codes are used for network subscription of the phone. At delivery, the phone’s IPEI and IPDI codes are identical, and either of them can be used for network subscription.

  • Page 5: Accessibility And Voice Quality

    ORDLESS HONE FOR USINESS HONE Accessibility and Voice Quality The base network is not always available. If you cannot connect to the system, contact the system administrator. For best voice quality, avoid positioning yourself near a computer, a radio, or similar equipment. 1.5.1 Operating area You can use your cordless phone in the area that is covered by the...

  • Page 6: Safety Instructions

    AFETY NSTRUCTIONS Safety Instructions Read this sedction before using the telephone. For safe and efficient operation of the telephone, observe the guidelines given in this manual and all necessary safety precautions when using the telephone. Follow the operating instructions and adhere to all warn- ings and safety precautions located on the product, the Quick Reference Guide and this User Manual.
  • Page 7 ORDLESS HONE FOR USINESS HONE • Remove the battery before cleaning the telephone to reduce risk of electric shock. • Unplug the battery charger from a power source before cleaning the telephone to reduce risk of electric shock. • Do not use the telephone with auxiliary equipment not exclusively recommended by the manufacturer, as it may result in fire, electric shock, or injury, and will void the warranty.

  • Page 8: Frequency Range

    (except China) Regulatory Compliance Statements (EU and EFTA only) Hereby, Aastra Telecom Sweden AB, Box 42214, SE-126 17 Stockholm, declares that this telephone is in conformity with the essential require- ments and other relevant provisions of the European Directive 1999/5/EC (R&TTE Directive).

  • Page 9: Fcc Compliance Statements

    0.037 W/kg. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Aastra approved accessories may violate the FCC RF expo- sure guidelines and should be avoided. 1424-EN/LZT 103 091 Uen D 2010-02-12...

  • Page 10: Information To User

    AFETY NSTRUCTIONS 2.3.3 Information to User This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation.

  • Page 11: Environmental Requirements

    ORDLESS HONE FOR USINESS HONE Environmental Requirements 2.4.1 Cordless Telephone • Note: Do not use the cordless phone in areas with a danger of explosion, as it is not specified as intrinsically safe. • Only use the telephone in temperatures between 0 C to +40 F to 104 •...
  • Page 12 AFETY NSTRUCTIONS • Do not expose a battery to an open flame. This could cause the battery to explode. • Never carry or store the battery together with electrically conducting objects (neck chains, pencil leads, etc.) • If you ever notice liquid leaking out, unusual odour, build-up of heat, discolouration, deformation or any other abnormal condition when you use, charge or store the battery, remove the battery...
  • Page 13 ORDLESS HONE FOR USINESS HONE • Do not strike or drop the battery. It may cause damage to the battery. • The battery should be stored in a dry place, with the ambient temperature of approximately +25°C (+77°F) for best performance. •...
  • Page 14 DT390 D ESCRIPTION DT390 Description This chapter describes the DT390 cordless phone and its display, menu structure, and tones. The phone is shown in figure 1 on page 14. Figure 1: Overview of the DT390 cordless phone Soft keys Can be pre-programmed or used with the GUI Off-hook key Used to connect calls, and as a shortcut to the call list.

  • Page 15: Functions And Accessories

    Indication lamp Indicates incoming calls, low battery, and charging status Functions and Accessories The DT390 functions are listed in table 1 on page 15, and its accessories are listed in table 2 on page 16. Table 1 Functions Local phonebook (250 entries)
  • Page 16 DT390 D ESCRIPTION Table 2 Accessories Desk charger Desk PDM charger Rack PDM charger Leather case Belt clip, hinge type Belt clip, swivel type Security chain Headset with microphone on boom Headset with microphone on cable 3.1.1 Accessories Case The plastic cover parts are made of durable PC/ABS material.

  • Page 17: Display Information

    ORDLESS HONE FOR USINESS HONE Display Information The icons and text in the display indicate functions and settings available to the user. The display gives visual feedback on all actions performed, and also textual warnings, see figure 2 on page 17. The owner ID can be set manually by the user.

  • Page 18: Soft Keys

    DT390 D ESCRIPTION 3.2.1 Soft keys Menu Soft keys Figure 3: Soft keys “Call” and “List” Note: The information displayed varies depending on the version and configuration of the exchange, and whether you use the phone in a DECT or an IP DECT system. Consult the system administrator to find out which type of system your phone is used in.

  • Page 19: System Connection Messages

    ORDLESS HONE FOR USINESS HONE that the call is diverted to your extension. When you have answered the call, the display shows only the number of the person calling. 3.2.2 System Connection Messages Possible system connection messages that can be displayed on your phone is described below.
  • Page 20 DT390 D ESCRIPTION Icon (Cont.) Description (Cont.) Empty battery Flashing when the remaining battery capacity is 5% or lower. Loudspeaking Displayed in the soft key bar during a call. Pressing this icon will activate loudspeaking mode. Loudspeaking off Displayed when loudspeaking mode is enabled.

  • Page 21: Menu Tabs

    ORDLESS HONE FOR USINESS HONE 3.2.4 Menu Tabs The menu tabs are listed and described below. Icon Description Contacts Contains all names and numbers in the local phonebook. In addition, a company phonebook with up to 500 entries can be downloaded from the WinPDM or CPDM to the phone. It is also possible to access a central phonebook from this menu.

  • Page 22: Menu Structure

    DT390 D ESCRIPTION Menu Structure All available phone features can be accessed through the menus. • In idle mode, press Menu to open the main menu. • To confirm a selection, press Select. • Press Back to return to the previous menu, and press to exit the menu structure.

  • Page 23: Calls Menu

    ORDLESS HONE FOR USINESS HONE 3.3.1 Calls Menu An overview of the Calls menu is presented in figure 5 on page 23. —> • Call 7891 01:30 • Call list —> 7827 03:35 —> • More • Time of call 7682 05:26 Edit number >...

  • Page 24: Contacts Menu

    DT390 D ESCRIPTION 3.3.2 Contacts Menu An overview of the Contacts menu is presented in figure 6 on page • Call contact • Search ——> • From contact list > ——> • Add contact ——> • Name > • New •...

  • Page 25: Settings Menu

    ORDLESS HONE FOR USINESS HONE 3.3.3 Settings Menu An overview of the Settings menu is presented in figure 7 on page • Sound & Alerts —> • Volume > • Internal call • Ring signals —> • External call • Callback •...

  • Page 26: In-Call Menu

    DT390 D ESCRIPTION 3.3.4 In Call Menu An overview of the In call menu is presented in figure 8 on page 26. You reach the menu by pressing the soft key More during a call. Note: The options that appear when you press More are programmed from the WinPDM or CPDM.
  • Page 27 ORDLESS HONE FOR USINESS HONE Tones The following different tones are sent from the exchange to your phone. Tone Description Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference every 15 seconds (to all parties)

  • Page 28: Phone Indicator

    DT390 D ESCRIPTION Indicators 3.5.1 Phone Indicator The status indicators listed below are used to indicate phone status. Table 3 Cordless Phone Indicator Indicator Description Orange, fixed (phone placed in Battery is being charged. charger) Green, fixed (phone placed in Battery is fully charged.
  • Page 29 ORDLESS HONE FOR USINESS HONE Red, flashing (100 ms on, 800 Error indication during Easy ms off) Replacement. Put back old phone in charger. Charger returns to Not logged in to CPDM or WinPDM mode when the phone is removed. Red, flashing (3 long flashes, 800 Parameter error in user ms on, 100 ms off)

  • Page 30: Switching On And Off

    Press and hold The phone will vibrate when it is on and the display lights up. The following confirmation message is displayed: DT390 Switch on?. Press Yes to confirm. If the phone does not switch on, or if the battery icon indicates low level, charge the battery and try again.

  • Page 31: Incoming Calls

    ORDLESS HONE FOR USINESS HONE Incoming Calls An incoming call is indicated by a flashing indicator, accompanied by a ring signal and a vibrating phone. The ring type tells you if the call is an internal, external or callback call. Both ring signal and vibrator can be disabled.

  • Page 32: Call Pickup

    NCOMING ALLS 5.1.1 Call Pick-up To answer a call to a phone in another room: Call the ringing extension and press When you hear a busy tone, press 6. Note: Austria, Belgium, Brazil, Denmark and Germany press 8; France and New Zealand press 4. 5.1.2 Mute Ring Signal If the phone rings at an inconvenient moment, you can switch off the ring...

  • Page 33: Rejecting A Call

    ORDLESS HONE FOR USINESS HONE Rejecting a Call If you do not want to answer an incoming call, you can reject the call: • Press . The call is disconnected. Ending a Call If you want to end an ongoing call, you hang up: •...

  • Page 34: Outgoing Calls

    UTGOING ALLS Outgoing Calls This chapter describes how to make calls, how to conceal your number from being displayed to the person you are calling, and how to redial the last external number dialed. Calling To make a call, you can either select a contact in one of the phonebooks available, or get the phone number or extension from the call list.

  • Page 35: Dialing A Number From The Call List

    ORDLESS HONE FOR USINESS HONE 6.1.1 Dialing a Number From the Call List To dial a number stored in the call list, do the following: Press The call list is opened. If a number occurs more than once, the most recent time stamp is shown along with the total number of occur- rences.

  • Page 36: Last External Number Redial

    UTGOING ALLS Last External Number Re-dial When you make an external call, the system automatically stores the number dialed, regardless of whether the call was successful or not. To re-dial the last external number dialed: • Press *** and then When You Receive a Busy Tone If you call an extension and receive a busy tone or get no answer, or if all external lines are busy, you can use one of the following methods:...
  • Page 37 ORDLESS HONE FOR USINESS HONE within eight seconds, otherwise the callback service is cancelled. While waiting for callback, you can make and receive calls as usual. Press to answer when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time.
  • Page 38 UTGOING ALLS 6.3.3.1 Ordering Intrusion On a Busy Extension To intrude on a busy extension, do the following: Press 8 when you hear a busy tone. Note: Austria, Belgium, Brazil, Denmark and Germany press press 4. 6.3.3.2 Sending a Message You can send a callback or a voice message when you call an extension and receive a busy tone or get no answer.

  • Page 39: Common Abbreviated Numbers

    ORDLESS HONE FOR USINESS HONE Abbreviated Numbers Abbreviated numbers allow you to make calls simply by pressing a few keys. The abbreviated numbers consist of 1-5 digits and are stored in the exchange (by the system administrator). 6.4.1 Common Abbreviated Numbers Common abbreviated numbers are stored centrally in your Business- Phone Communication Platform.
  • Page 40 UTGOING ALLS Press # and Wait for the verification tone. Press to finish the procedure. 6.4.2.2 Canceling One Individual Abbreviated Number To cancel one individual abbreviated number, do the following: Press #51*. Enter an abbreviated number between 0 and 9 and press #. Press Wait for the verification tone.

  • Page 41: Opening The Call List

    ORDLESS HONE FOR USINESS HONE Call List The 25 last received, dialed and missed calls are stored in a call list. The numbers can be either extension numbers or external numbers, and External numbers are preceded by the digit(s) for external call access. If supported by the system, the number’s contact name can be displayed in the call list.
  • Page 42 Saving a Number in the Call List To edit a number in the call list, when your phone is in idle mode, do the following: Press Menu, select , and press Select. Select Call list, and press Select. Scroll the list to select a number to edit. Select More and Edit number.

  • Page 43: Company Phonebook

    ORDLESS HONE FOR USINESS HONE Contacts The phone is equipped with the following phonebooks: Local phonebook The local phonebook can hold up to 250 entries (that is, names and numbers), which can be added, deleted and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact;...

  • Page 44: Dialing A Contact From The Central Phonebook (Optional)

    ONTACTS Dialing a Contact from the Central Phonebook (Optional) In the central phonebook, it is possible to search by name, number, or the last result. When the search is finished, it is possible to view contact information, add the number to a new contact, and to call the number. 8.2.1 Searching by Name To search a central phonebook contact by name, do the following:...
  • Page 45 ORDLESS HONE FOR USINESS HONE 8.2.3 Viewing Last Search Result To view the last search result: Press Menu, select , and press Select. Select Central Phonebook, and press Select. Select Last Result, and press Select. Adding a Name and a Number To add a name and a number to the phonebook, do the following: Press Menu, select , and press Select.
  • Page 46 ONTACTS The names in the contact list are shown in alphabetical order. To search in the list, enter the first character(s) in the name, or step with the navigation key. Select the contact to change, and press Edit. Select what to edit for this contact (Name, Work number, Mobile number or Other number) and press Edit again.
  • Page 47 ORDLESS HONE FOR USINESS HONE Enter the first letters of the contact name. Press to start the search. The first entry that matches the entered letter(s) is displayed. Press 0 to scroll forward and * to scroll backward in the search result that is displayed.

  • Page 48: Number Input Mode

    ONTACTS Press 6 for m. Press 444 for i. Press 8 for t. Press 44 for h. Press OK when the name is complete. 8.7.1 Number Input Mode • A short press on a key enter the digits 0 - 9 and the characters * and #.

  • Page 49: Special Characters

    ORDLESS HONE FOR USINESS HONE 8.7.3 Special Characters Use the keypad to enter letters and characters. Press a key once for the first letter or character, twice for the second, three times for the third, and so on. The most common letters are printed above each key on the phone.

  • Page 50: During Calls

    URING ALLS During Calls This chapter describes the options available during a call, such as call forwarding, call waiting, and conference. It also describes how to change the volume level and mute the microphone during a call. Volume Control To adjust the speaker volume during a call, you press the navigation key. The phone stores and keeps the new volume level.
  • Page 51 ORDLESS HONE FOR USINESS HONE To switch on the microphone again, do the following: Press More, select Microphone on, and press Select. Press and hold Note: During an emergency call, the soft key More is disabled, which means that you can only turn off the microphone by pressing and holding Opening Contacts During Call During a call it is possible to search for a contact in the local, the...

  • Page 52: Refer Back

    URING ALLS Note: If New call does not appear when you press More, it is possible to press R and dial the third party to initiate the inquiry. Dial the third party's phone number and press Press the soft key, select a contact, press Select, and then press Call.

  • Page 53: Blind Transfer

    ORDLESS HONE FOR USINESS HONE You can transfer calls to busy extensions. The other party will hear a muted signal (a call waiting tone), and the call will be extended as soon as the ongoing call is terminated (if Camp-on is allowed). Note: If you transfer an external call to an internal extension, and the extension does not answer within a certain time frame, you are called back.

  • Page 54: Resuming A Call

    URING ALLS Call Parking (On Hold) An ongoing call can be put on hold temporarily. Calls put on hold can be resumed to your own or on another phone. To put a call on hold, do the following: Press R. Wait for a dial tone.
  • Page 55 ORDLESS HONE FOR USINESS HONE 9.9.2 Terminating the Ongoing Call To terminate the ongoing call and answer the waiting call, do the following: Press to finish the ongoing call. The waiting call is signalled on your phone Press to answer the new call. 9.10 Conference The conference function allows up to 7 conference participants.

  • Page 56: Dialing During A Connected Call

    URING ALLS 9.11 Dialing During a Connected Call When calling interactive teleservices, such as phone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If the phone exchange is not already programmed to automatically convert entered digits into DTMF signals, this function needs to be activated during the call.

  • Page 57: Call Forwarding

    ORDLESS HONE FOR USINESS HONE Call Forwarding This chapter describes different ways of forwarding incoming calls to another internal or external destination whenever you are absent or busy, or travelling, or when you simply would rather not be disturbed. 10.1 Diversion from Call Services Menu All calls to your extension can be diverted to an internal or external answering position of your choice, and calls to your extension can be...

  • Page 58: Fixed Diversion

    ORWARDING 10.1.2 Canceling Diversion To stop diversion, do the following: Press Menu, select and press Select. Step to Call services, and press Select. Select Divert calls and press Select. Select Internal, External, No reply or When busy, and press Select. Select Deactivate.
  • Page 59 ORDLESS HONE FOR USINESS HONE 10.3 Bypassing Call Forwarding Bypassing call forwarding allows you to call a specific extension even if call forwarding is activated on that extension. To bypass a diverted extension, do the following: Press *60*. Dial the extension number. Press # and Wait for an answer.

  • Page 60: Absence Information (Optional)

    BSENCE NFORMATION PTIONAL Absence Information (Optional) Absence information is used to inform callers why you are absent and when you will return. If your own extension is the answering position for another extension, you can enter absence information for that extension, if you are authorized to do so.

  • Page 61: Voice Information

    ORDLESS HONE FOR USINESS HONE When the call timer starts in the display, press to finish the procedure. The display now shows the selected reason, and the time or date of return. Note: The absence codes are system dependent. Contact the system administrator regarding the available absence codes.
  • Page 62 BSENCE NFORMATION PTIONAL Press * to play back and listen to your recording. Press # to save the message and activate. Note: If you are not satisfied with the recording, you can press 9 to record a new message. Press to finish the procedure.

  • Page 63: Voice Mail (Optional)

    ORDLESS HONE FOR USINESS HONE Messages There is one type of message available in the DT390 phone: • Voice Mail, see Voice Mail (Optional) on page 63. 12.1 Voice Mail (Optional) The voice mail application allows you to send and receive recorded voice messages.

  • Page 64: Accessing The Mailbox

    ESSAGES diversion address. Then you only have to press *21# to activate your mailbox. The system administrator also can specify whether the mailbox should be activated if you do not answer your phone after a certain time or if your extension is busy. 12.1.2 Deactivating the Mailbox To deactivate your mailbox, do the following:...

  • Page 65: Listening To Voice Mail

    ORDLESS HONE FOR USINESS HONE Follow the recorded instructions. 12.1.3.2 Accessing the Mailbox From Any Other Extension To access the mailbox from any other extension, do the following: Enter the directory number of the mailbox system. Follow the recorded instructions in the main menu. 12.1.3.3 Accessing the Mailbox From An External Position To access the mailbox from en external position, do the following:...

  • Page 66: Changing Your Personal Greeting

    ESSAGES 12.1.4.2 Listen to New Voice Mail Later Instead of listening to a voice mail message when it is received, you can listen to it later. To listen to voice mail later, do the following: Press and hold 1, when in idle mode. If the following message is displayed, the voice mail number needs to be configured to the voice mail button: Voice mail number not defined.
  • Page 67 ORDLESS HONE FOR USINESS HONE 12.1.6 Sending Messages From Your Mailbox The mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the mailbox owner. A recorded message can be sent to one or several mailboxes. Note: There are no distribution list numbers available.
  • Page 68 ESSAGES Note: If you do not acknowledge the notification within the specified time, the connection is cancelled and repeated later (ask the system administrator for the specified number of notification attempts.) 12.1.7.1 Activating An External Notification To activate an external notification, do the following: Open the mailbox.
  • Page 69 ORDLESS HONE FOR USINESS HONE 12.1.8.1 Changing Passwords From the Mailbox To change passwords from the mailbox, when your extension is idle do the following: Open the mailbox. Press 5 to change the password. Follow the recorded instructions. Press to finish the procedure. Note: If you forget your password, you can ask a facility attendant or the system administrator to re-initialize it.

  • Page 70: Dictaphone Function

    ESSAGES 12.1.9 Dictaphone Function If you want to record and retrieve personal voice messages, use the dictaphone function. A dictaphone message is treated as a normal message. To record a message, do the following: Press *58# and press Wait for the verification tone. When the message RECORDING is displayed, you can start recording your message.

  • Page 71: Group Features

    ORDLESS HONE FOR USINESS HONE Group Features This chapter describes the different group features available for this cordless phone. 13.1 Group Call Pickup People working in a team can have their phones programmed by their system administrator to form call pickup groups. In a call-pick-up group, any member can answer any individual call to group members.
  • Page 72 ROUP EATURES 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group is limited to eight (including tandem configurations).
  • Page 73 ORDLESS HONE FOR USINESS HONE 13.3.2 Answering Hunt Group Calls It is possible to have group hunting information in the display. If you require a different display layout, contact the system administrator. 13.3.3 Logging Off From the Hunt Group You can log off from one or all hunt groups. 13.3.3.1 Logging Off From One Hunt Group To log off from one hunt group, do the following:...

  • Page 74: Other Useful Features

    THER SEFUL EATURES Other Useful Features This chapter describes more useful features available for the cordless phone and the exchange. 14.1 Account Number An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration, the account number has to be entered from a verified account number list (predefined) or you can invent your own account number.

  • Page 75: Direct Inward System Access (Disa)

    ORDLESS HONE FOR USINESS HONE 14.2 Direct Inward System Access (DISA) If you are assigned to use the DISA function, you can work from outside the office network and still have all your outgoing business calls charged to your office extension number or an account number. You will only be charged for the call you have to make to the office in order to get access to an external line through the office network.

  • Page 76: Call Statistics

    THER SEFUL EATURES 14.3 Call Statistics Your phone can tell you the duration of your last call and display the total time of all calls. To see the time spent on your last call and on all outgoing calls, do the following: Press Menu, select , and press Select.

  • Page 77: Automated Attendant

    ORDLESS HONE FOR USINESS HONE 14.5 Automated Attendant The automated attendant service sends voice instructions to external as well as internal callers, informing them of the options that are available to them. Voice instructions lead the callers step by step to the desired destination.

  • Page 78: Transferring Calls Between Tandem Configuration Members

    THER SEFUL EATURES Wait for the verification tone. Press to finish the procedure. • For incoming calls, the secondary phone cannot be called, and the primary phone works as a normal standalone phone. • For outgoing calls, both phones are treated as 2 separate extensions.
  • Page 79 ORDLESS HONE FOR USINESS HONE Press R. Press *61*. The other party will be put on hold. When you have finished the procedure, you will hear a special ring tone and the call is resumed on the non-IP net. 14.9 Blocking Extensions You can block your extension in order to prevent unauthorized external calls.

  • Page 80: Least Cost Routing

    THER SEFUL EATURES Enter your password. Press # and Wait for a dial tone. 14.9.3.2 Bypassing Another Extension To bypass another extension, do the following: Press *72*. Enter your password. Press *. Enter your extension number. Press # and Wait for a dial tone. Note: You can make one call from the blocked extension, but it will be registered as a call made from your own extension.

  • Page 81: Adjusting Ringer Volume

    ORDLESS HONE FOR USINESS HONE Settings From the Settings tab, , in the main menu, it is possible to specify the settings for sound and alert, display, time and date, system, and headset. 15.1 Sound and Alerts Sound and alert settings include ringer volume, ring signals and so on. 15.1.1 Adjusting Ringer Volume To adjust ringer volume, do the following:...

  • Page 82: Setting The Key Sound

    ETTINGS Select Sound & Alerts, and press Select. Select Vibrating alert, and press Select. Choose between On, On when silent (the vibrator is on when the phone is muted), or Off, and press Select. Press Back to save the setting. 15.1.4 Setting the Key Sound Setting the key sound means that each time a key is used, the phone...

  • Page 83: Time And Date

    ORDLESS HONE FOR USINESS HONE 15.3 Time and Date You can set time and date by following the instructions in the following two sections. 15.3.1 Setting Time Format To set the time, do the following: Press Menu, select , and press Select. Select Time &...

  • Page 84: Phone Locks

    ETTINGS 15.4 Phone Locks There are two different phone locks: • Key lock, which prevents keys to be pressed by mistake. • Phone lock, which protects the phone from unauthorized use. When the phone lock function is activated, you are prompted for a PIN code when you turn on the phone.

  • Page 85: Deactivating The Phone Lock

    ORDLESS HONE FOR USINESS HONE 15.4.2.1 Unlocking the Key Lock Manually To unlock the keypad, do the following: Press Press Yes. 15.4.3 Activating the Phone Lock Activating Phone lock will protect the phone from unauthorized use. When this function is activated, the PIN code has to be entered at power on.

  • Page 86: Changing The Pin Code

    ETTINGS Select Off, and press Select. Enter the PIN code, press OK. Press Back to save the setting. 15.4.5 Changing the PIN Code To change PIN code, do the following: Press Menu, select , and press Select. Select Locks and press Select. Select Phone lock and press Select.

  • Page 87: Normal Answering

    ORDLESS HONE FOR USINESS HONE 15.6.1 Normal Answering The answering behavior is set to Hook-off by default. You can set it to any key by doing the following: Press Menu, select , and press Select. Select Answering, and press Select. Select Answering key, and press Select.

  • Page 88: Changing Menu Language

    ETTINGS 15.7 Changing Menu Language Display messages are available in 11 languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, and Swedish. Note: It is possible to download one additional language to the phone. Languages available for download are: Czech, Greek, Hungarian, Polish, Russian, Slovak or Turkish.
  • Page 89 ORDLESS HONE FOR USINESS HONE moving them up or down in the list. It is also possible to get priority infor- mation by selecting Info. Press Menu, select , and press Select. Select System, and press Select. Select Priority, and press Select. Change the priority if needed by selecting Up or Down.
  • Page 90 ETTINGS Note: It is not possible to unsubscribe a protected system via the System menu. For more information, contact the system admin- istrator. Select system to unsubscribe, and press Select. A control question whether to unsubscribe or not is asked, press Yes to confirm.
  • Page 91 ORDLESS HONE FOR USINESS HONE Select Redirect, and press Select. Press Back to save the setting. Note: The redirection is cancelled automatically when the phone is removed from the charger. 15.9.2 Switching Off the Phone While Charging To detach the phone while charging, do the following: Press Menu, select , and press Select.
  • Page 92 ETTINGS 15.10 Headset Profiles In order to achieve optimal audio quality with the different headset types, it is recommended that you select the corresponding profile. The default setting is microphone on a boom, meaning that the audio is optimized for using a headset with microphone on a boom.

  • Page 93: Installation

    If the standby time for the cordless phone becomes too low, replace the battery with a new one. Contact the system administrator or your certi- fied Aastra Sales partner for information on new batteries. The battery is easy to replace. It is attached inside the battery lid and is connected to the cordless phone in such a way as to avoid misinsertion.

  • Page 94: Belt Clip

    If you frequently use the phone or want to have both hands free, it is recommended that you use a headset. The headset for the DT390 cordless phone comes in two versions: • With the microphone integrated in the cable •...

  • Page 95: Leather Casing

    ORDLESS HONE FOR USINESS HONE 16.2.2.1 Attaching a Standard Clip (Hinge Type) Attach the standard clip as described in figure 11 on page 95. Figure 11:Click the clip into position 16.2.2.2 Attaching a Security Clip (Swivel Type) Attach the security (swivel) clip as described in figure 12 on page 95. Figure 12:Click the clip into position 16.2.3 Leather Casing...

  • Page 96: Desk Pdm Charger

    NSTALLATION 16.3 Chargers There are different types of chargers available for the cordless phone. They are described in the following sections. Note: Limit the distance between the mains socket and the cordless phone when charging for easy accessibility. 16.3.1 Desk Charger The desk charger is used only for charging.

  • Page 97: Rack Pdm Charger

    ORDLESS HONE FOR USINESS HONE The desk PDM charger is connected to a PC through the USB or one of the network connectors, see figure 15 on page 97. When you connect the charger with a PC through one of the network connectors, the charger acts as a switch, making it possible to connect the other connector to the LAN.

  • Page 98: Winpdm And Cpdm

    NSTALLATION 16.4 WinPDM and CPDM Software and parameters in the cordless phone can be upgraded by using the WinPDM or the CPDM. This is most often only done by system administrators. The following are examples of additional features that can be downloaded or configured through PDM: •...

  • Page 99: Useful Hints

    ORDLESS HONE FOR USINESS HONE Useful Hints This chapter contains details about external calls. 17.1 Connections Between External Lines The BusinessPhone Communication Platform allows you to establish an external call diversion or a conference with more than one external party, or transfer an external call to another external destination (for example, a mobile phone).

  • Page 100: Troubleshooting

    ROUBLESHOOTING Troubleshooting This chapter contains information on how to solve common operational problems, see table 5 on page 100, and warnings, see table 6 on page 100, you may receive. Go through the following lists if you encounter any problems. If the checklists do not solve the problem, contact the system administrator.
  • Page 101 ORDLESS HONE FOR USINESS HONE Display shows Probable cause Action or comment The phone is out of Stop the beep by No system The phone beeps coverage or phone is pressing once a minute defective. Then go into range, (during max 30 or contact the system minutes) with a low administrator.
  • Page 102 ROUBLESHOOTING Display shows Probable cause Action or comment The phonebook does Try again later. If the Phonebook is not not respond, not error is not resolved, available at the available at the contact the system moment moment. administrator There is no voice Define a voice mail Voice mail mail number defined...
  • Page 103 ORDLESS HONE FOR USINESS HONE Glossary Authentication code. Abbreviated number Short number. Initiating a call to a pre-programmed number by dialing a code or pressing a key. Conference If you have an ongoing conversation you can include other persons and establish a phone conference.
  • Page 104 LOSSARY IP call Internal call sent through an internal data network (LAN or WAN). IPEI International Portable part Equipment Identity, unique identity assigned to your phone by the manufacturer. IPDI The unique global GAP identity number for the DECT registration. IPDI is exchanged between phones during the easy replacement procedure.

  • Page 105: Telephony Service Prefixes

    ORDLESS HONE FOR USINESS HONE Telephony Service Prefixes This section describes the country specific function codes that are rele- vant for the cordless DT690 phone used in the BusinessPhone environ- ment. Service codes are activated with * service prefix #, and deactivated with # service prefix #.
  • Page 106 ELEPHONY ERVICE REFIXES Service Codes Follow Me External Follow Me North America: 23 Ordering or Cancellation of North America: 24 Interception Message Print Interception Message Sweden: N/A By-pass of Diversion North America: 1 Repetition of the Last External Finland: **0 Number Dialled Sweden: **0 1424-EN/LZT 103 091 Uen D 2010-02-12...

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