Minicom Smart CAT5 Switch 16 IP Operating Manual

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Smart CAT5 Switch 16 IP
Supported by:
Technology Corporation
International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
www.minicom.com
Operating Guide
®
North American HQ
Linden, New Jersey
Tel: + 1 908 4862100
info.usa@minicom.com
Rackit
274 Madison Avenue, New York, NY 10016
Tel: (212) 679-0050 • Fax: (212) 679-0040
1 . 8 0 0 . 6 3 6 . 3 4 3 4
European HQ
Dübendorf, Switzerland
Tel: + 41 1 823 8000
info.europe@minicom.com
Customer support - support@minicom.com
Technology Corporation
®
Italy
Rome
Tel: + 39 06 8209 7902
info.italy@minicom.com
5UM20114 V1.3 12/03

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  • Page 1 Smart CAT5 Switch 16 IP Operating Guide Supported by: ® Rackit Technology Corporation ® 274 Madison Avenue, New York, NY 10016 Tel: (212) 679-0050 • Fax: (212) 679-0040 Technology Corporation 1 . 8 0 0 . 6 3 6 . 3 4 3 4...
  • Page 2: Table Of Contents

    SMART CAT5 SWITCH 16 IP Table of Contents Introduction ......................... 4 Configuring the IP system ....................4 Configuration via DHCP server ..................4 Configuration via local console ..................4 Mouse, Keyboard and Video configuration..............6 Smart 16 IP Video Modes ....................7 Operating the Smart 16 IP system ..................
  • Page 3 OPERATING GUIDE Copy User .......................... 28 Group Management ......................28 Create group button ......................28 Delete Group button ......................28 Modify Group........................28 Copy Group ........................28 User/Group Permissions....................28 Network Settings....................... 30 Dynamic DNS ........................32 Serial Port Settings......................34 Security Settings.......................
  • Page 4 Verifying the version numbers ..................73 110. Obtaining new firmware ....................74 111. Updating the firmware ...................... 74 112. Reset ..........................75 113. Troubleshooting tips ......................76 Appendix D: USB SUN Combo keys ............. 77 © 2003 Minicom Advanced Systems Limited. All rights reserved.
  • Page 5: Introduction

    OPERATING GUIDE Introduction The sections below explain how to configure and operate the Smart CAT5 Switch 16 IP (Smart 16 IP) system remotely over IP. When Operating the Smart 16 IP Switching system locally through the On Screen Display (OSD) or Control software see Appendix C. Configuring the IP system The Smart 16 IP's communication interfaces are based on TCP/IP, and it comes configured with the values listed below.
  • Page 6 SMART CAT5 SWITCH 16 IP 3. Fill in the connection details. Select COM 1 in the Connect using box and click OK. The COM 1 properties box appears. See Figure 2. Figure 1 Connect To box Figure 2 COM 1 Properties box 4.
  • Page 7: Mouse, Keyboard And Video Configuration

    OPERATING GUIDE Figure 3 The Hyperterminal 6. Press Enter. Some device information and a prompt appear. 7. Type config and press Enter. Configuration questions appear. DHCP must be disabled. You can change the IP address, net mask and default gateway. Pressing Enter without entering values keeps the default values.
  • Page 8: Smart 16 Ip Video Modes

    SMART CAT5 SWITCH 16 IP Host system mouse settings The host operating system has various settings for the mouse driver. Smart 16 IP works with accelerated mice and is able to synchronize the host with the client mouse pointer. This is further discussed on page 14.
  • Page 9: Logging In

    OPERATING GUIDE All the above interfaces are accessed using the TCP/IP protocol. They can thus be used via the built-in Ethernet adapter or modem. This chapter deals with the HTTP interface. The other two interfaces are explained on pages 34 and 47. The Web browser must come with a Java Runtime Environment version 1.1 or higher.
  • Page 10: Timeout

    SMART CAT5 SWITCH 16 IP Menu Work area Figure 5 The Smart 16 IP Home page Timeout After half an hour of non-activity the system automatically logs out. Clicking anywhere on the screen will lead back to the Login screen.
  • Page 11: Keyboard Layout

    OPERATING GUIDE Information bar Control buttons Computer buttons Figure 6 The remote console You can work on it with the keyboard and mouse. The delay with keyboard and mouse reactions - if any - depends on the line connection bandwidth. Keyboard layout Your host keyboard changes its layout to match the remote host system.
  • Page 12: The Control Buttons /Toolbar Icons

    SMART CAT5 SWITCH 16 IP In case Smart 16 IP is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured, the Remote Console is very unlikely to be able to establish the according connection.
  • Page 13: The Chat Window

    OPERATING GUIDE Mouse handling - The submenu for mouse handling offers 3 options for synchronizing the host and the client mouse pointer - explained on pages 14 and 15. The option for 'Fast Sync' shows the hotkey if you defined one using the Remote Console Settings.
  • Page 14: The Video Settings

    SMART CAT5 SWITCH 16 IP Figure 7 Chat window All messages are broadcast to ALL connected users. There is no option to direct a message to a particular user only. There is no message history, so messages can only be received after opening the Remote Console.
  • Page 15: Video Settings Access

    OPERATING GUIDE - Resets mode to factory defaults. - Resets all modes to factory defaults. - Saves changes. - Undoes changes that have not yet been saved. Video Settings access In the User/Group Permissions section on page 28, it explains how to set access levels for all parameters including Video Settings access.
  • Page 16: Single Mouse Mode

    SMART CAT5 SWITCH 16 IP 3. Windows XP has a setting 'enhanced pointer precision'. Deactivate it. 4. Active Desktop. Disable it. Or do not use a plain background, use a wallpaper. Single mouse mode The information above applies to the Double Mouse Mode, where remote and host mouse pointers are visible and need to be synchronized.
  • Page 17: Remote Console Type

    OPERATING GUIDE Fix – Choose the connection method. Automatic Detection - The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image. Normal - Best suited for many parallel users in a LAN environment. Advanced Compression - For low bandwidth connections.
  • Page 18: Telnet Console

    SMART CAT5 SWITCH 16 IP Mouse hotkey - Used for fast mouse synchronization in Double Mouse mode and to free the grabbed mouse when in single mouse mode. Remote Console Button Keys - Button Keys simulate keystrokes on the remote system that cannot be generated locally.
  • Page 19: Power Control

    OPERATING GUIDE After reading all entries, Smart 16 IP displays them with their time, sensor and description in accordance with the filter settings. You have the choice between several pre-settings (i.e. last day, last week) or an exact declaration of the start and the end date.
  • Page 20 SMART CAT5 SWITCH 16 IP Note: The prerequisite for the remote power/reset button to work is a correct installation of Smart 16 IP. External power If the external power option is enabled it will look like Figure 11. Figure 11 External power control The upper half is used to switch the power for the KVM port currently active.
  • Page 21: Keyboard & Mouse Settings

    OPERATING GUIDE If IPMI is disabled, the power control functions are performed through the internal or external power control options. Keyboard & Mouse Settings Smart 16 IP supports different keyboard and mouse types. Click Keyboard & Mouse Settings. The settings appear as in Figure 12. Figure 12 Keyboard &...
  • Page 22: Kvm Settings

    SMART CAT5 SWITCH 16 IP Targeted KVM port 1. Choose the port to which a KVM switch is connected. 2. Press to display the current values for the selected KVM port. Without pressing alterations will NOT be made to the chosen port.
  • Page 23: Number Of Ports

    OPERATING GUIDE Figure 13 KVM Settings The elements of the KVM Settings are explained below. Active Port To switch to a computer: 1. Choose a number in the Active port Drop-down list. 2. Press . The computer screen appears in the Remote Console. Number of Ports To set the number of ports the KVM uses: 1.
  • Page 24: Kvm Port Settings

    1. Assign names for each port. 2. Define hotkeys to switch to each port. Choose either Minicom default hotkeys by selecting Minicom KVM-Switch in the Default configuration box, and then click the Set Defaults button. Or choose your own hotkeys. The syntax to define a new hotkey is as follows: <keycode>...
  • Page 25: Video Settings

    OPERATING GUIDE Show in console – check this option to have a button appear on the top of the Remote console. Click the button to switch to that computer. Video Settings From the Smart 16 IP Menu choose Video Settings. The Video settings appear. See Figure 15 Figure 15 Video Settings Enable local video port...
  • Page 26 SMART CAT5 SWITCH 16 IP Click Add Custom Video Modes. The Custom Video Modes window appears, see Figure 16. Note! This option may affect the correct video transmission and is for advanced users only. The maximum number of custom video resolutions is 4.
  • Page 27: User/Group Management

    OPERATING GUIDE Description Give the mode a name. The name appears in the Remote Console when the custom mode is activated. User/Group Management From the Smart 16 IP Menu choose User/Group Management. The User/Group Management settings appear. See Figure 17. The user and group management of Smart 16 IP is based on configurable users and groups.
  • Page 28: Email Address /Mobile Number

    SMART CAT5 SWITCH 16 IP Email address /Mobile number These are optional. Group membership/Member of/Not Member of Each user can be a member of one or more groups and inherit the rights of that group. Use the arrows to add or remove a user from a group.
  • Page 29: Copy User

    OPERATING GUIDE Copy User To copy an existing user’s properties to a new user: 1. Select a user in the Existing user Drop-down list. 2. Enter a new user name in the New user name box. 3. Click the Copy User button. All properties of the selected user will be copied to the new one, except user specific permissions.
  • Page 30 SMART CAT5 SWITCH 16 IP Figure 18 User/Group Permissions Each user or group has a set of access rights to the Smart 16 IP functions. The user 'super' always has unalterable full access rights. A newly created user has the access rights of all groups he belongs to.
  • Page 31: Network Settings

    OPERATING GUIDE Using a function. allow access means you can use it. deny access means you cannot use it. Group setting – Use the access rights inherited from the group(s), the user belongs to. 3. Select the desired permission. 4. To add the right, click Add. To remove the right, check the Delete Entry box.
  • Page 32: Ip Auto Configuration

    SMART CAT5 SWITCH 16 IP IP auto configuration Choose between the 3 options. None – no IP auto configuration. In this case type a static IP address in the appropriate settings below. DHCP - When selected, Smart 16 IP will contact a DHCP (Dynamic Host Configuration Protocol) server in the local sub-net to obtain a valid IP address, gateway address and net mask.
  • Page 33: Dynamic Dns

    The maximum network traffic generated through the Smart 16 IP Ethernet device. Disable Setup Protocol Exclude the Smart 16 IP from the setup protocol. Dynamic DNS Minicom provides a Dynamic DNS service. See Figure 20. Administrator PC Internet Dynamic IP Dynamic DNS server www.dyndns.minicom.com...
  • Page 34 SMART CAT5 SWITCH 16 IP Smart 16 IP is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator doesn't know the IP address assigned by the provider, Smart 16 IP connects to a special dynamic DNS server in regular intervals and registers its IP address there.
  • Page 35: Serial Port Settings

    OPERATING GUIDE Smart 16 IP has its own independent real time clock. Ensure the time setting is correct by configuring a timeserver see page 22. Smart 16 IP registers itself to the Dynamic DNS server slightly different from the time configured. To reduce load peaks on the server we add a random time (0-10 min) to the absolute time value.
  • Page 36 SMART CAT5 SWITCH 16 IP Modem Init String - Initialization string. The default value works with all modern standard modems connected to a telephone line. For special modems or if connected to a local telephone switch that requires a special dial sequence to connect to the public telephone network, change this setting by giving a new string.
  • Page 37: Serial Port

    OPERATING GUIDE Figure 23 External Power Option for Serial port 1 window Serial Port 2 This port provides the power control options, see page 18. Choose a suitable setting and fill in additional required options. Smart 16 IP supports the following: Internal Power Option - This option gives access to the ATX power and reset functions of a single connected system.
  • Page 38: Security Settings

    SMART CAT5 SWITCH 16 IP a username and password, which exist on the SPC and have the privileges to switch power for each port. Intelligent Power Module - External module option to switch power of a single system by putting it in the power supply line of the controlled system.
  • Page 39: Ssl Certificate Management

    OPERATING GUIDE Off - No encrypting used. Try - Tries to make an encrypted connection. If unsuccessful, an unencrypted connection is used. Force - Tries to make an encrypted connection. SSL Certificate Management Smart 16 IP uses the SSL (Secure Socket Layer) protocol for any encrypted network traffic between itself and a connected client.
  • Page 40 SMART CAT5 SWITCH 16 IP You can generate and install a new certificate unique to a particular card. Smart 16 IP can generate a new cryptographic key and the associated Certificate Signing Request that needs to be certified by a certification authority (CA). A CA verifies you are who you claim to be and signs and issues a SSL certificate to you.
  • Page 41: Telnet Settings

    OPERATING GUIDE 3. Click 4. Press Download CSR to download the CSR to your administration machine. 5. Send the CSR to a CA for certification. They will send a new certificate 6. Press Upload to upload the certificate to Smart 16 IP. The certificate uploads. Important! If you destroy the CSR on Smart 16 IP there is no way to get it back! If you deleted it, repeat the above steps.
  • Page 42 SMART CAT5 SWITCH 16 IP NOTE: The order of the rules is important. The rules are checked in ascending order until a rule matches. Rules below the matching one are ignored. The default policy applies if no match has been found.
  • Page 43: Snmp Settings

    OPERATING GUIDE SNMP Settings The following information is available via SNMP: • Serial number • Firmware version • MAC address / IP address / Netmask / Gateway of LAN interface • Configured users • Currently active users with login time (login time is only valid if time is synchronized on Smart 16 IP) •...
  • Page 44 SMART CAT5 SWITCH 16 IP Figure 27 SNMP settings You can change the following parameters: Enable SNMP Agent - When checked, Smart 16 IP will answer to SNMP requests. If a community is blank, you cannot perform the request. E.g. if you want to disable the possibility to reset Smart 16 IP via SNMP, don't set a write community.
  • Page 45: The Smart 16 Ip Snmp Mib

    OPERATING GUIDE Trap destinations Enter IP addresses, to which the traps will be sent. For every IP address, set an according community so that your management client can identify the SNMP traps. After making the entries click The Smart 16 IP SNMP MIB Click the link to access the Smart 16 IP SNMP MIB file.
  • Page 46: Ldap Settings

    SMART CAT5 SWITCH 16 IP IPMI over Serial - If your host system supports IPMI V1.5 and has an Intel EMP (Emergency Management Port, usually COM2) connector, you can connect IPMI through serial port 1 on Smart 16 IP. Please note: •...
  • Page 47: Maintenance

    Board Summary - This contains information about the Smart 16 IP and its current firmware. Updating firmware You can receive firmware updates by email or download them from the Minicom Web site. Save the firmware file on the client computer. To update the firmware: 1.
  • Page 48: Data File For Support

    SMART CAT5 SWITCH 16 IP 3. Press the Update button. The firmware updates. Warning! This process is irreversible; ensure the Smart 16 IP's power supply won't be interrupted during the update process, as this may cause damage. 4. When prompted reset Smart 16 IP manually by pressing the button.
  • Page 49: Telnet Server Commands

    OPERATING GUIDE Telnet server commands Click help to list the following commands: cls - Clears screen quit - Logs out current user and disconnects from the client. version - Shows all available version numbers terminal - Starts the terminal passthrough mode for serial port 1. The key sequence `<esc>...
  • Page 50: Frequently Asked Questions

    SMART CAT5 SWITCH 16 IP Frequently Asked Questions Q 1: The remote mouse doesn't work or is not synchronized. A: Ensure the Smart 16 IP mouse settings match the mouse model. Also see page Q 2: Bad video quality or grainy picture A: Use the brightness and contrast settings - see page 13.
  • Page 51: Glossary Of Terms

    OPERATING GUIDE Glossary of terms ACPI - A specification that enables the operating system to implement power management and system configuration. ATX - Advanced Technology Extended: A particular specification of a motherboard introduced by Intel in 1995. BMC - Board Management Controller: implements the IPMI based main board management functions.
  • Page 52: Appendix A: Smart 16 Ip Video Modes

    SMART CAT5 SWITCH 16 IP A p p e n d i x A : S m a r t 1 6 I P V i d e o m o d e s The Smart 16 IP supports the following video modes. Do not use other custom video settings.
  • Page 53: Appendix B: Key Codes

    OPERATING GUIDE A p p e n d i x B : K e y c o d e s Figure 31 illustrates the keys on a standard 104 key PC keyboard with a US English language mapping. These keys are used to define keystrokes or hotkeys for several Smart 16 IP functions.
  • Page 54 SMART CAT5 SWITCH 16 IP Key code Alternative Scrl SCROLL_LOCK BREAK INSERT Pos1 HOME PAGE_UP DELETE PAGE_DOWN LEFT DOWN RIGHT The numerical keypad codes Key code Alternative NUM_LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD_PLUS...
  • Page 55: Appendix C: Operating The Smart 16 Ip System Locally

    OPERATING GUIDE A p p e n d i x C : O p e r a t i n g t h e S m a r t 1 6 I P s y s t e m l o c a l l y Switch between the connected computers by either: •...
  • Page 56: Navigating The Osd

    SMART CAT5 SWITCH 16 IP Navigating the OSD To navigate up and down use the Up and Down arrow keys. To jump from one column to the next (when relevant) use the Tab key. To exit the OSD or return to a previous window within the OSD press Esc.
  • Page 57 OPERATING GUIDE Figure 34 The General Settings window From this window you can do the following: Security The OSD comes with an advanced password security system that contains 3 different security levels. Each security level has different access rights to the system.
  • Page 58: Activating Password Protection

    SMART CAT5 SWITCH 16 IP Activating password protection By default OSD access is not password protected. Only the Administrator can password-protect the OSD or disable password protection. To do so: 1. In the General settings window navigate to the Security line.
  • Page 59: F7 Defaults

    OPERATING GUIDE To change the Serial port setting: 1. Navigate to the Serial port line. 2. Toggle between the options using the Space bar. Changing the Keyboard language The keyboard is preset to US English, this can be changed to French (FR) or German (DE), as follows: 1.
  • Page 60: Editing The Computer Name

    SMART CAT5 SWITCH 16 IP Editing the computer name In this window you can edit the computer names with up to 15 characters. To erase a character: Select it and press the Space bar. Blank spaces remain in place of the erased character.
  • Page 61: The Time Settings

    OPERATING GUIDE The Time settings In the Settings window navigate to the Time line and press Enter. The Time settings window appears see Figure 36. Figure 36 Time settings window Scan (SCN) - Label (LBL) - Time out (T/O) SCN - In the SCN column, change the scan period. LBL - In the LBL column, change the display period of the Confirmation label showing which computer is currently accessed.
  • Page 62: Security

    SMART CAT5 SWITCH 16 IP Figure 37 The Users settings window There are 3 different access levels. These are: • Y – Full access to a particular computer. • V –Viewing access only, to a particular computer (No keyboard/mouse functionality) •...
  • Page 63: The Osd Help Window - F1

    OPERATING GUIDE There can only be 1 Administrator password, 1 Supervisor password, and 6 User passwords. To change a user name or password: 1. Navigate to the desired line and column. 2. Type a new user name / password. User authentication is done solely via the password there is no security significance to the names.
  • Page 64: Tuning - F5

    SMART CAT5 SWITCH 16 IP Tuning – F5 You can tune the image of any computer screen from the Select Computer window. To adjust the screen image: 1. Navigate to the computer you wish to adjust. 2. Press F5. The screen image of the selected computer appears, together with the Image Tuning label.
  • Page 65: Control Software System Requirements

    OPERATING GUIDE Control software system requirements • Pentium 166 or higher computer • 16Mb RAM • Windows 98 and later • Free Serial port Connecting the RS232 Serial cable To run the software, connect the RS232 Serial cable to the computer containing the software, and to the Smart Switch.
  • Page 66: Computer Icons

    SMART CAT5 SWITCH 16 IP Figure 40 The Control window Computer icons Icon Meaning Computer is connected and switched on Computer is switched off or unconnected Computer that you are presently connected to Connected and switched on computer with a Local Workstation attached and presently being used locally.
  • Page 67: The View Menu

    OPERATING GUIDE Figure 41 Communication Error The View menu From the View menu choose to display: • All computers, or only active switched on computers. • The Legend • The toolbar Selecting a computer To select a computer: Click on the computers icon. The system switches to that computer. The connected icon appears with a red background .
  • Page 68: Write Configuration

    SMART CAT5 SWITCH 16 IP Write Configuration With the Control software you can make changes to all OSD settings. You can then save these configurations in a file to use in the future by selecting Save or Save As from the File menu.
  • Page 69: Settings

    OPERATING GUIDE Figure 43 The names and passwords Figure 42 The logo 2. Make the desired changes. 3. Click OK. Settings Choose Settings from the Edit menu. The Computers’ Properties box appears. See Figure 44. Figure 44 The Computers’ Properties box Here you can edit all the data that can be edited in the OSD.
  • Page 70: Loading A Saved Configuration

    SMART CAT5 SWITCH 16 IP 4. Click OK. Single computer settings To see all the settings of a single computer, right click the computer icon. The settings appear as in the figure below. Note! There is no Select box to check.
  • Page 71: 103. Upgrading The Smart 16 Ip Firmware

    OPERATING GUIDE To change the security access, close and reopen the Control software, and type in the different password. Administrator (Status A) The Administrator can: • Set and modify all Passwords and security profiles • Fully access any computer • Use all functions Supervisor (Status S) The Supervisor can:...
  • Page 72: System Requirements For The Update Software

    Install the Update software on any computer, even one not part of the Smart 16 IP system. The software and latest firmware is on the Marketing & Documentation CD. To obtain the latest firmware for your system go to www.minicom.com . 104. System requirements for the Update software •...
  • Page 73 OPERATING GUIDE Smart Switch RICCs Status Figure 46 The Smart CAT5 Switch Update window The table below explains the functions of the buttons and boxes in the Update window. Button or Box Function Selects all RICCs Unselects selected RICCs Starts firmware download Displays the firmware version number Displays the hardware version number Cancels selected function...
  • Page 74: 109. Verifying The Version Numbers

    SMART CAT5 SWITCH 16 IP Figure 47 The Com Option box 3. Choose an available Com Port and click OK. Note! The RS232 Serial cable must be connected to the selected Serial port. 109. Verifying the version numbers Before upgrading the firmware, you must first verify which firmware and hardware versions you have.
  • Page 75: Obtaining New Firmware

    When “Not responding” appears, there is no computer connected, or it is switched off. 110. Obtaining new firmware Download the latest firmware for your system from www.minicom.com 111. Updating the firmware Warning! Never switch off any computer connected to the Smart 16 IP system during the updating process.
  • Page 76: 112. Reset

    SMART CAT5 SWITCH 16 IP Figure 48 The Open box Open the file. Click Start. The Smart CAT5 Switch Update flashes the firmware. On completion the firmware version number appears. Check that the updated version number is correct by pressing Firmware Update generates one log file per session that displays a chronological list of actions.
  • Page 77: 113. Troubleshooting Tips

    OPERATING GUIDE 113. Troubleshooting tips When using Firmware Update software you may sometimes get a Communication Error message. When updating a unit and a Communication Error message appears, do the following: Check that the RS232 Serial cable’s RS232 connector is connected to the Switch’s Communication port.
  • Page 78: Appendix D: Usb Sun Combo Keys

    SMART CAT5 SWITCH 16 IP A p p e n d i x D : U S B S U N C o m b o k e y s The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment.
  • Page 79 OPERATING GUIDE OPERATING GUIDE...
  • Page 80 SMART CAT5 SWITCH 16 IP...

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