Minicom Smart 116 IP User Manual
Minicom advanced systems smart 116 ip user guide
Hide thumbs
Also See for Minicom Smart 116 IP:
- User manual (56 pages) ,
- Start manual (2 pages) ,
- Quick start manual (2 pages)
Table of Contents
Advertisement
Advertisement
Table of Contents
Troubleshooting
Subscribe to Our Youtube Channel
Related Manuals for Minicom Minicom Smart 116 IP
Summary of Contents for Minicom Minicom Smart 116 IP
-
Page 1: User Guide
Smart 108 / 116 IP International HQ Jerusalem, Israel Tel: + 972 2 535 9666 minicom@minicom.com Technical support - User Guide w w w . m i n i c o m . c o m support@minicom.com America Linden, NJ, USA Tel: + 1 908 486 2100 info.usa@minicom.com SC_5UM21166 V1 12/09... -
Page 2: Table Of Contents
1. Welcome...4 2. Introduction...5 3. Key features ...5 4. System components ...6 5. Compatibility...6 6. Terminology...6 7. The Smart 108/116 IP unit ...6 7.1 LED and button table... 7 7.2 Connector table ... 7 8. Pre-installation guidelines ...8 8.1 Avoiding general rack mounting problems ... 8 8.2 Rack mounting the Smart 108/116 IP ... - Page 3 22. Starting a remote session...25 22.1 Sharing a remote session ... 26 22.1.1 Private remote session ... 27 22.2 Displaying the Toolbar... 27 22.3 Session profile... 27 22.4 Full screen mode... 28 22.5 Changing the performance settings ... 28 22.6 Adjusting the Video settings ... 29 22.6.1 Refresh...
- Page 4 27.1 Communication Error message ... 55 27.2 Electricity failure ... 55 28. Technical specifications ...56 29. Video resolution and refresh rates ...57 30. Safety...58 31. User guide feedback ...58 32. WEEE compliance ...58 © 2009 Copyright Minicom Advanced Systems. All rights reserved. SMART 108/116 IP...
-
Page 5: Welcome
Advanced Systems Limited, will be responsible. Changes or modifications made to this equipment not expressly approved by Minicom Advanced Systems Limited could void the user’s authority to operate the equipment. Minicom Advanced Systems Limited assumes no responsibility for any errors that appear in this document. -
Page 6: Introduction
SMART 108/116 IP Section I Section I explains how to configure and operate the Smart 108/116 IP system remotely over IP. Section II on page 39, explains how to operate the Smart 16 IP switching system locally through the On Screen Display (OSD). 2. -
Page 7: System Components
4. System components The system consists of: · 1 Smart 108 IP (p/n 0SU70032) or 1 Smart 116 IP (p/n · Rack mounting set (p/n 5AC20247) · 1 RS232 Download cable (p/n · ROCS - PS/2, USB. (Ordered separately). CAT5 cables (1.5m provided) 5. -
Page 8: Led And Button Table
7.1 LED and button table Function Power Power Indicator Remote Illuminates when remote session is active Link Unit is connected to the network Button Function Local When pressed, Smart 108/116 IP disconnects the Client remote session and the local mouse and keyboard become operational. The Remote LED turns off. -
Page 9: Pre-Installation Guidelines
8. Pre-installation guidelines · Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise · Place the Smart 108/116 IP on a flat, clean and dry surface · The Smart 108/116 IP is not intended for connection to exposed outdoor lines ·... - Page 10 Front of unit Place the brackets towards the front of the unit so that the unit can be mounted front facing, or place the brackets towards the rear of the unit so that the unit can be mounted rear facing. Figure 4 illustrates the bracket connected for rear facing. Screw the bracket to the Smart 108/116 IP using the screws provided.
-
Page 11: Connecting The System
9. Connecting the system Figure 5 illustrates the Smart 108/116 IP system overview. User over IP Internet / VPN / LAN 9.1 The RICC/ROCs Each computer/ server is directly connected to the Smart 108/116 IP via the appropriate RoC or RICC using CAT5 cable in a star configuration. No external power is needed at the remote RICC/ROCs. -
Page 12: Connecting A Ricc/Roc Ps/2
9.1.1 Connecting a RICC/ROC PS/2 The connections for RICC/ROC PS/2 are exactly the same. Figure 8 illustrates the RICC PS/2. You can connect the RICC/ROC PS/2 to a powered on computer, but it must be in the following order: 1. Connect the Mouse connector to the computer’s Mouse port. 2. -
Page 13: Connecting A Ricc/Roc Usb
9.1.2 Connecting a RICC/ROC USB The RICC/ROC USB supports Windows 98 SE and later, MAC, SUN and SGI, and all modern Linux distributions. The connections for RICC/ROC USB are exactly the same. Figure 9 illustrates the RICC USB and its connections. To connect the RICC/ROC USB: 1. -
Page 14: Connecting To The Network
9.2 Connecting to the network Connect the network cable to the LAN port of the Smart 108/116 IP. This must be done before powering on the Smart 108/116 IP. 9.3 Connecting the CAT5 cables 1. Connect one connector to the RICC/ROCs RJ45 port. 2. -
Page 15: Static Ip Addresses For A Number Of Units
Unit boots up Device network setting is set to obtain IP address from DHCP Server Is DHCP Server present in the connected LAN? IP address is assigned by the DHCP server To access the configuration page of the unit, open Internet Explorer 6.0 Default user: admin Default password: access 10.1 Static IP addresses for a number of units Where you want to connect more than 1 Smart 108/116 IP to the same network and... -
Page 16: Logging Into The Web Interface
Connect the Smart 108/116 IP units one at a time and change the static IP address of each unit before connecting the next unit. 11. Logging into the Web interface Client computer operating system. - Windows 2000 or higher, with Firefox 3 or Internet Explorer 6.0 or later version. -
Page 17: Ssl Certificate Notes
USER GUIDE Figure 13 Smart 108/116 IP Web interface 11.1 SSL Certificate notes When first connecting to Smart 108/116 IP’s https configuration page, 2 browser security warnings appear. Click Yes to proceed. The first warning disappears upon first Smart 108/116 IP client installation, when Minicom’s root certificate is installed. -
Page 18: Lan
SMART 108/116 IP Notes Firewall or router security access list must enable inbound communication through the selected TCP ports for the Smart 108/116 IP’s IP address. (Default TCP port is 900, default web interface TCP port is 443). For Client computer access from a secured LAN, the selected ports should be open for outbound communication. -
Page 19: Centralized Management
USER GUIDE 12.2 Centralized Management Minicom’s Centralized Management IP based systems, for secure control of servers and network devices, power and user administration in the data center environment. The Centralized Management systems combine Out-Of-Band, KVM via IP access with modern IT standards and requirements. They are the most comprehensive remote server maintenance solutions available in the market today. -
Page 20: Snmp Events Recorded
13.1 SNMP Events recorded See table in Appendix 1 on page 59 for a list of all events recorded. 14. Administration > User Settings From the menu click User Settings, Figure 15 appears. On this page an Administrator creates and edits users. There are 2 levels of user access: ·... -
Page 21: Editing A User
Note! The following “special” characters: &, <, >, ” cannot be used for either the user name or password. Depending on the security level chosen the user name and password parameters are different. See section 17 on page 22. 2. Select the permission type from the Permission dialog box. 3. -
Page 22: Administration > User Targets
2. In the Server Name section change the name of the connected servers by selecting the server name and typing a new name. Click changes. Install switch definition file In the event that Minicom’s Technical Support updates the Switch Definition file, the file will be available in the Support section of our website - www.minicom.com. -
Page 23: Security > Settings
USER GUIDE Figure 17 User Targets Configuration 2. Select a user from the User drop-down menu. 3. Check the Target servers the user can access (according to his access permissions). To select all Target servers, press Select All. 4. Click Apply, the selection is saved. 5. -
Page 24: Security > Ssl Certificate
Password Policy – You have the option of a standard or high security level of password. The table below shows the parameters of the 2 options. Standard security policy 6 characters or more Must not include the user name Check the dialog box to enable the high security password policy. Unchecked, the standard security policy applies. -
Page 25: Restore Factory Settings
From the menu select Firmware Upgrade. The Firmware Upgrade window appears showing the current firmware version see Figure 20. 1. Locate and upload the firmware file. 2. Verify the current and uploaded version of the firmware. 3. Click The unit reboots. After about 30 seconds the Login page appears. Note! Depending on the type of firmware upgrade, the following settings may be erased: User settings, server names, mouse and video adjustments. -
Page 26: Saving Changes And Logging Out
2. Check the dialog box if you want to preserve Network settings. 3. Click 21. Saving changes and logging out To save any configuration changes and restart the Smart 108/116 IP click . You must press pages: · Network>Configuration · Network>SNMP Settings ·... -
Page 27: Sharing A Remote Session
USER GUIDE When using a Firefox browser, install the Minicom Firefox add-on. The screen of the currently selected Target Server with Minicom toolbar appears see Figure 23. Toolbar Server name Figure 23 Remote console window On the remote console you have the following: Server Confirmation label –... -
Page 28: Private Remote Session
Up to 5 users can share the same remote session. 22.1.1 Private remote session When starting a remote session and there are no other logged in users a user can prevent other users from connecting to his session, from the Toolbar – see Exclusive session on page 28. -
Page 29: Full Screen Mode
Full Screen - Check this option to make the remote session screen appear in full screen mode from the next connection onwards. To toggle the full screen mode on and off, press F11. (See section 22.4 below). Exclusive Session - When starting a remote session and there are no other logged in users, a user can prevent other users from logging into the session by selecting the Exclusive Session check box. -
Page 30: Adjusting The Video Settings
Performance mode You can choose fixed or adaptive – these are explained below. Fixed mode Fixed mode allows you to select the high, medium or low bandwidth option. For example, in a LAN environment, it is best to set the bandwidth setting on High. For VPN and internet environments you may want to alter the settings to increase responsiveness. -
Page 31: Refresh
22.6.1 Refresh Select Refresh to refresh the Video image. Refresh may be needed when changing the display attributes of a Target Server. 22.6.2 Video Adjust To adjust the video automatically: Click Video Adjust. The process takes a few seconds. If the process runs for more than 3 times, there is an abnormal noise level. -
Page 32: Power Cycle
For the following controls choose the appropriate measurement. H. Offset - defines the starting position of each line on the displayed image. V. Offset - defines the vertical starting position of the displayed image. Phase - defines the point at which each pixel is sampled. Scale –... - Page 33 To add a predefined sequence: 1. Click Add Predefined. A list of sequences appears. 2. Select the desired sequence and click OK. The sequence appears in the Special Key Manager dialog box. 3. Click OK. The sequence appears in the Keyboard Key sequence list. To record a key sequence: 1.
-
Page 34: Synchronizing Mouse Pointers
22.9 Synchronizing mouse pointers When working at the Client computer, two mouse pointers appear: The Client computer’s is on top of the Target Server’s. The mouse pointers should be synchronized. The following explains what to do if they are not synchronized. Before synchronizing mouse pointers adjust the video of the Target Server, (explained above) otherwise mouse synchronization may not work.. - Page 35 1. From the drop down menu, select the Target’s Operating system. Instructions and sliders appear. 2. Follow the instructions and set any relevant sliders to the same values as set in the Target’s Mouse Properties window. 3. Click OK to save the settings 2 examples! For Windows XP.
-
Page 36: Switching To A Different Server/Device
unless there is erratic mouse behavior (the mouse is making random clicks and jumping arbitrarily around the screen). Click the Mouse Emulation dialog box appears see Figure 31. Select the mouse connected to the Local Console port on the Smart 108/116 IP, e.g. if the local mouse is a non-Microsoft 2 button mouse, select Standard Mouse and uncheck Microsoft Mouse. -
Page 37: Entering Safe Mode
Restore the device firmware – If during a firmware update there is a power failure and you can no longer access the system you can restore the device firmware from the Safe mode. 23.1 Entering Safe mode To enter Safe mode: 1. -
Page 38: Restoring Factory Defaults
Open Internet Explorer and type the following into the Address dialog box: http://IP address/config. (Do not start the address with https). The Login page appears, see Figure 33. 4. Type username: admin , password: SAFEmode. (Case sensitive). (This username and password works only in Safe mode). A menu appears, see Figure 23.2 Restoring factory defaults To restore factory defaults: 1. -
Page 39: Restoring The Device Firmware
2. Click . A further warning appears, see below. 3. Click OK, the factory defaults are restored. When the process finishes Figure 37 appears. 4. Click Reboot to restart the unit. 23.3 Restoring the device firmware Contact Minicom Technical Support support@minicom.com, to receive the Upgrade firmware required to restore the device firmware. -
Page 40: Switching Between Computers
Section II Section II explains how to operate the Smart 108/116 IP Switching system locally (sections 24 and 25) and how to upgrade the Smart 108/116 IP firmware (section 0). Section 27 deals with troubleshooting. 24. Switching between computers Switch between the connected computers by either: ·... -
Page 41: Navigating The Osd
25.1 Navigating the OSD To navigate up and down use the Up and Down arrow keys. To jump from one column to the next (when relevant) use the Tab key. To exit the OSD or return to a previous window within the OSD press Esc. 25.2 Selecting a computer To select a computer: 1. -
Page 42: The General Settings
25.3.1 The General settings With the red line on the word GENERAL, press Enter. The General settings window appears see Figure 41. From this window you can do the following: 25.3.1.1 Security The OSD comes with an advanced password security system that contains 3 different security levels. -
Page 43: Activating Password Protection
25.3.1.5 Activating password protection By default OSD access is not password protected. Only the Administrator can password-protect the OSD or disable password protection. To do so: 1. In the General settings window navigate to the Security line. 2. Press the Space bar to toggle between Security On and Off. The password dialog box appears. -
Page 44: F7 Defaults
25.3.1.9 Changing the Keyboard language The keyboard is preset to US English; this can be changed to French (FR) or German (DE), as follows: 1. Navigate to the Keyboard language line. 2. Toggle between the options using the Space bar. 25.3.1.10 Editing the Switch name You can substitute up to 18 characters in the line. -
Page 45: Keyboard (Kb)
To erase an entire line: Place the cursor at the beginning of the line. Keep the Space bar depressed until the line is erased. 25.5.2 Keyboard (KB) The Smart 108/116 IP operates with Windows, Linux, HP UX, Alpha UNIX SGI, DOS, Novell, MAC-USB or Open VMS. -
Page 46: Users
LBL - In the LBL column, change the display period of the Confirmation label showing which computer is currently accessed. T/O - When password protection is activated you can automatically disable the Management keyboard, mouse and screen after a preset time of non-use. Set this Timeout period in the T/O column. -
Page 47: Security
· N – No access to a particular computer – A TIMEOUT label appears if access is attempted To give each user the desired access level: 1. Navigate to the desired computer line and User column. 2. Toggle between the options using the Space bar. 25.8 Security In the Settings window navigate to the Security line and press Enter. -
Page 48: Scanning Computers - F4
All the functions set out in the Help window are performed from the Main window. The Help window is merely a reminder of the hotkeys and their functions. 25.10 Scanning computers – F4 Where necessary adjust the scan time in the Time Settings window, see above. To activate scanning: 1. -
Page 49: Moving The Label - F6
Note! Picture quality is relative to distance. The further away a remote computer is from the Smart 108/116 IP, the lower the image quality, and the more tuning needed. So place the higher resolution computers closer to the Switch. 25.12 Moving the label – F6 Position the Confirmation label anywhere on the screen. -
Page 50: Upgrading The Smart 108/116 Ip Firmware
26. Upgrading the Smart 108/116 IP firmware With the Smart 108/116 IP Switch Update software you can upgrade the firmware for the: · Switch processors · RICC/ROCs The Update software enables you to add new features and fix bugs in a quick and efficient manner. -
Page 51: Connecting The Rs232 Download Cable
26.4 Connecting the RS232 Download cable To run the Update software, connect the RS232 Download cable (p/n 5CB40419) to the computer containing the software, and to the Smart 108/116 IP Switch Flash port see Figure 47. CONSOLE POWER 100-240 VAC 50/60 Hz RS232 Download cable Update software... - Page 52 Smart 108/116 IP Switch RoC / RICCs Upgrade Status bar Figure 48 Smart 108/116 IP Switch Update window The table below explains the functions of the buttons and dialog boxes in the Update window. Button or box 2. To change the Com Port from the Options menu choose Com Port. The Com Port Dialog box appears.
-
Page 53: Verifying The Version Numbers
3. Choose the Com Port the RS232 Serial cable is connected to and click OK. 26.7 Verifying the version numbers Before upgrading the firmware, you must first verify which firmware and hardware versions you have. 26.7.1 Smart 108/116 IP Switch version To verify the Smart 108/116 IP Switch version: Select the 108/116 IP Switch check box. -
Page 54: Ricc/Roc Version
26.7.2 RICC/ROC version Before you can tick a RICC/ROC, you must unselect the 108/116 IP Switch check box. To verify the RICC/ROC version number: Check one or more or all of the RICC/ROCs. Click Click When “Not responding” appears, there is no computer connected, or it is switched off. -
Page 55: Restoring Factory Settings
with a .min extension. The correct firmware is automatically selected according the Switch or RICC/ROCC chosen in step 1 above. The file extension for specific devices is .hex. Open the file. Click Start. The Smart 108/116 IP Switch Update flashes the firmware. On completion the firmware version number appears. -
Page 56: Update Software - Troubleshooting
27. Update software - Troubleshooting This section covers: · Communication Error message · Electricity failure 27.1 Communication Error message When updating a unit and a Communication Error message appears, do the following: Check that the RS232 Serial cable’s RS232 connector is connected to the Switch’s Flash port. -
Page 57: Technical Specifications
28. Technical specifications Operating systems Resolution Video and mouse synchronization Security Connections Weight Dimensions (H x D x W) Power input Operating temperature Storage temperature Humidity Connections Power Product weight Shipping weight Dimensions USER GUIDE Target Server DOS, Windows, Novell, Linux, SUN Solaris for PC Client Computer Windows 2000 or higher with Internet Explorer 6.0 and later or Firefox 3.0... -
Page 58: Video Resolution And Refresh Rates
29. Video resolution and refresh rates → 640x480 720x400 800x600 1024x768 1152x864 1152x900 1280x720 1280x768 1280x960 1280x1024 1600x1200 SMART 108/116 IP... -
Page 59: Safety
30. Safety This device contains no serviceable parts. Any servicing of the device must be performed by an authorized Minicom technician in a Minicom authorized Service Center. 31. User guide feedback Your feedback is very important to help us improve our documentation. Please email any comments to: Please include the following information: Guide name, part number and version number (as appears on the front cover). -
Page 60: Appendix 1: Snmp Events Table
Appendix 1: SNMP Events table The table below lists all events recorded. Event Text Code Comment "System Boot" 1010 Reported upon device boot up. "Server Busy ask 1030 Attempt to connect when another user is already connected. The 2 for disconnect..." permission for takeover, sent before the 2 session. - Page 61 Event Text Code Comment Login is not 2040 Login is not successful because server is busy. successful CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_SERVER_BUSY because server is busy. DHCP server 2060 DHCP server setting has been changed setting has been CONF_DHCP_CHANGED changed Network IP 2070 Network IP address has been changed CONF_IP_CHANGED address changed Network Subnet 2080...
- Page 62 SMART 108/116 IP...
Need help?
Do you have a question about the Minicom Smart 116 IP and is the answer not in the manual?
Questions and answers