Minicom Smart 116 IP User Manual
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Minicom Smart 116 IP User Manual

Smart 116 ip
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International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
Smart 116 IP

User Guide

w w w . m i n i c o m . c o m
North American HQ
Linden, NJ, USA
Tel: + 1 908 486 2100
info.usa@minicom.com
Technical support -
European HQ
Dübendorf, Switzerland
Tel: + 41 44 823 8000
info.europe@minicom.com
support@minicom.com
5UM20166 V1 4/07

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Summary of Contents for Minicom Smart 116 IP

  • Page 1: User Guide

    Smart 116 IP User Guide w w w . m i n i c o m . c o m International HQ North American HQ European HQ Jerusalem, Israel Linden, NJ, USA Dübendorf, Switzerland Tel: + 41 44 823 8000...

  • Page 2: Table Of Contents

    3. Key features ........................ 5 4. System components....................6 5. Compatibility ....................... 6 6. Terminology ........................ 6 7. The Smart 116 IP unit ....................6 7.1 LED and button table .......................... 7 7.2 Connector table ........................... 7 8. Pre-installation guidelines................... 7 8.1 Avoiding general rack mounting problems ..................
  • Page 3 26.11 Tuning – F5 ........................... 45 26.12 Moving the label – F6........................45 27. Upgrading the Smart 116 IP firmware ..............46 27.1 System requirements for the Update software ................46 27.2 Connecting the Smart 116 IP System .................... 46 27.3 Connecting the RS232 Download cable ..................
  • Page 4 27.7 Obtaining new firmware ........................50 27.7.1 Updating the firmware ......................50 28. Update software - Troubleshooting................. 51 28.1 Resetting the Smart 116 IP or RoC/RICCs ..................51 28.2 Setting default values for the OSD ....................52 28.3 Get Status ............................52 28.4 Communication Error message ......................

  • Page 5: Welcome

    USER GUIDE 1. Welcome Thank you for buying the Smart 116 IP system. This system is produced by Minicom Advanced Systems Limited. This document provides installation and operation instructions for Minicom’s Smart 116 IP. It is intended for system administrators and network managers, and assumes that readers have a general understanding of networks, hardware and software.

  • Page 6: Section I

    16 multi-platforms (PS/2, SUN, USB) servers at a time. The Smart 116 IP is based on Minicom’s innovative RoC technology in which each computer/ server is directly connected to the switch via RIC on Cable (RoC) using only standard CAT5 cable at a distance of up to 10m/33ft in a star configuration.

  • Page 7: System Components

    The process of remotely accessing and controlling Target Servers connected to Smart 116 IP from a user workstation 7. The Smart 116 IP unit Figure 1 illustrates the front panel of the Smart 116 IP. MINICOM SMART 116 IP Power...

  • Page 8: Led And Button Table

    When pressed, Smart 116 IP disconnects the Client computer’s link to the Target Server and the local mouse and keyboard become operational. The Remote LED turns off. Reset Press and hold for more than 7 seconds to reset the Smart 116 IP unit Monitor SERIAL CONSOLE...

  • Page 9: Avoiding General Rack Mounting Problems

    (e.g. use of power strips). 8.2 Rack mounting the Smart 116 IP Rack mount the Smart 116 IP using the supplied Rack-mount kit. The brackets can be placed in 2 possible positions, see Figure 3.

  • Page 10: Client Computer Operating System

    Figure 4 illustrates the bracket connected for rear facing. Screw the bracket to the Smart 116 IP using the screws provided. Bracket connected for rear...

  • Page 11: Connecting To The Network

    2 6 0 0 Figure 5 Smart 116 IP system overview 10.1 Connecting to the network Connect the network cable to the LAN port of the Smart 116 IP. This must be done before powering on the Smart 116 IP. 10.2 The RoC/RICCs Each computer/ server is directly connected to the Smart 116 IP via the appropriate RoC or RICC using CAT5 cable in a star configuration.

  • Page 12: Connecting A Roc/Ricc Ps/2

    SMART 116 IP To computer’s Video Card To computer’s USB Port Figure 7 RoC USB (SUN) 10.2.1 Connecting a RoC/RICC PS/2 The connections for RoC/RICC PS/2 are exactly the same. Figure 8 illustrates the RICC PS/2. You can connect the RoC/RICC PS/2 to a powered on computer, but it must be in the following order: 1.

  • Page 13: Connecting A Roc/Ricc Usb

    2. Connect the USB connector to the computer’s USB port. To USB Port To Video Card RICC USB CAT5 cable to Smart 116 IP Server port Figure 9 RICC USB 10.2.3 Connecting a RICC SUN Figure 10 illustrates the RICC SUN and its connections.

  • Page 14: Connecting The Cat5 Cables

    To identify the IP address, the Smart 116 IP MAC address appears on the underside of the Smart 116 IP box. The device number (D.N.) can also be found there. If no DHCP server is found on the network, Smart 116 IP boots with the static IP address 192.168.0.155.

  • Page 15: Logging Into The Web Interface

    USER GUIDE Connect the Smart 116 IP units one at a time and change the static IP address of each unit before connecting the next unit. 12. Logging into the Web interface Complete the initial setup via the Web configuration interface: 1.

  • Page 16: Ssl Certificate Notes

    13. Network > Configuration Consult your Network Administrator for the network settings. Device name - Type a name for the Smart 116 IP. Default device name consists of the letter ‘D’ followed by the 6-digit device number (D.N.) found on the silver label on the underside of the Smart 116 IP box.

  • Page 17: Saving Changes

    Manager Auto Discovery – when checked, KVM.net automatically detects the Smart 116 IP, if it resides on the same network segment. Manager IP – If Smart 116 IP resides on a different segment, type the static IP address of the Smart 116 IP.

  • Page 18: Adding A User

    SMART 116 IP Administrator An Administrator has unrestricted access to all windows and settings and can “take over” any active session (explained in section 23.1 on page 24). An Administrator can change the name and password and Target server permissions of all users.

  • Page 19: Deleting A User

    Uncheck Block to allow the user access. 16. Administration > Switch Configuration Give the servers connected to the Smart 116 IP unique names, so that users accessing the system can identify the servers easily. To do so: 1.

  • Page 20: Administration > User Targets

    SMART 116 IP Install switch definition file In the event that Minicom’s Technical Support updates the Switch Definition file, the file will be available in the Support section of our website - www.minicom.com. 1. Load the file onto the Client computer.

  • Page 21: Security > Settings

    Idle Timeout – Select the Timeout inactivity period after which the user is disconnected from the system. Choose No Timeout to disable Timeout. Click to save any configuration changes done to the Security Settings page. The Smart 116 IP system restarts with the new changes.

  • Page 22: Security > Ssl Certificate

    Key Password - Type the “private key” password. Click 20. Maintenance > Firmware Upgrade Upgrade the Smart 116 IP firmware to take advantage of new features. Download the firmware from the Support section of Minicom’s website –www.minicom.com. Save the firmware file on the Client computer.

  • Page 23: Restore Factory Settings

    The network settings remain intact. 21. Restore Factory Settings You can restore the Smart 116 IP unit to the factory settings. This restores the original Smart 116 IP parameters, resetting all the information added by the administrators, including: Network settings*, Servers, Switches, Users, Passwords etc.

  • Page 24: Starting A Remote Session

    116 IP’s IP address. https://IP address. (Note! Only SSL connections are allowed, therefore type HTTPS before the IP address or the name of the Smart 116 IP). The Login page appears. Type your username and password and press Enter. By default, the user name is: admin and the password is access, (both lower case).

  • Page 25: Taking Over A Busy Remote Session

    USER GUIDE Minicom icon – Hold the mouse over the icon to view information about current server, connection time and video mode. 23.1 Taking over a busy remote session While only one user can have control, many users can be connected simultaneously.

  • Page 26: The Toolbar

    . When minimized the icon glides to a side of the screen. To hide the Toolbar, either: Double-click the Smart 116 IP System tray icon Press F9. To display the Toolbar repeat the above action. See also page 33. 23.4 Switching to a different server To connect to a different server: 1.

  • Page 27: Adjusting The Video Settings

    USER GUIDE Figure 22 Settings.. Dialog box Bandwidth Choose from the following options Adaptive – automatically adapts to the best compression and colors according to the network conditions. (Not recommended because network parameters may change frequently impacting on user experience). Low - Select Low for high compression and 16 colors.

  • Page 28: Refresh

    SMART 116 IP 23.6.1 Refresh Select Refresh or press Ctrl+R to refresh the Video image. Refresh may be needed when changing the display attributes of a Target Server. 23.6.2 Manual Video Adjust Use the manual video adjustment for fine-tuning the Target Server video settings after auto adjustment or for adapting to a noisy environment or a non-standard VGA signal or when in full-screen DOS/CLI mode.

  • Page 29: Auto Video Adjust

    USER GUIDE Select Filter - defines the filter of the input video from the server. A higher filter reduces the noise level but makes the image heavier. Noise Level - represents the Video "noise" when a static screen is displayed. 23.6.3 Auto Video Adjust To adjust the video automatically: Click Auto Video Adjust.
  • Page 30 SMART 116 IP 1. Click Add Predefined. A list of sequences appears. 2. Select the desired sequence and click OK. The sequence appears in the Special Key Manager box. 3. Click OK. The sequence appears in the Keyboard Key sequence list.

  • Page 31: Synchronizing Mouse Pointers

    NT4, 2000 or 98: From the Toolbar click / Calibrate. Smart 116 IP saves this alignment so calibration is only needed once per Target Server. If the Video Noise Level is above zero, calibration may not work. Go to Video Adjustment and try to eliminate the noise by pressing Auto video adjust and/or adjusting the bars in Manual video adjust, then perform the mouse calibration.
  • Page 32 SMART 116 IP 1. From the Toolbar click / Manual Settings. The Mouse Settings Dialog box appears see Figure 26. Figure 26 Mouse Settings Dialog box 2. Select the Target Server’s Operating System and click OK. Instructions and sliders appear.

  • Page 33: Minicom Icon Menu Features

    USER GUIDE Figure 27 Mouse Emulation Dialog box Select the mouse connected to the Local Console port on the Smart 116 IP, e.g. if the local mouse is a 2 button mouse, select Standard Mouse. Switch Acceleration - This setting should NOT be changed.

  • Page 34: Disconnecting The Remote Session

    2. Wait until the unit finishes booting (1-2 minutes). 3. You need to know the IP address of the Smart 116 IP. The IP address depends on whether there is a DHCP server on the network. If there is, the DHCP server assigns an IP address to the Smart 116 IP.

  • Page 35: Restoring Factory Defaults

    USER GUIDE Figure 29 Login page 4. Type username: admin , password: SAFEmode. (Case sensitive). (This username and password works only in Safe mode). A menu appears, see Figure Figure 30 Safe mode menu 24.2 Restoring factory defaults To restore factory defaults: 1.

  • Page 36: Restoring The Device Firmware

    SMART 116 IP Figure 32 Warning 3. Click OK, the factory defaults are restored. When the process finishes Figure 33 appears. Figure 33 Reboot 4. Click Reboot to restart the unit. 24.3 Restoring the device firmware Contact Minicom Technical Support support@minicom.com, to receive the Upgrade firmware required to restore the device firmware.

  • Page 37: Section Ii

    USER GUIDE Section II Section II explains how to operate the Smart 116 IP Switching system locally (sections 25 and 26) and how to upgrade the Smart 116 IP firmware (section 27). Section 28 deals with troubleshooting. 25. Switching between computers Switch between the connected computers by either: ·...

  • Page 38: Navigating The Osd

    SMART 116 IP 26.1 Navigating the OSD To navigate up and down use the Up and Down arrow keys. To jump from one column to the next (when relevant) use the Tab key. To exit the OSD or return to a previous window within the OSD press Esc.
  • Page 39 Moving the Confirmation label. User (Status U) There are 6 different Users in the Smart 116 IP system. Each User has a Profile set by the Administrator that defines the access level to different computers. There are 3 different access levels - explained on page 42.
  • Page 40 2. Toggle between the options using the Space bar. 26.3.1.5 Serial port This option is disabled in Smart 116 IP. Leave this option on its default setting ON. 26.3.1.6 Changing the Keyboard language The keyboard is preset to US English, this can be changed to French (FR) or...

  • Page 41: F7 Defaults

    USER GUIDE 1. Navigate to the Keyboard language line. 2. Toggle between the options using the Space bar. 26.3.1.7 Editing the Switch name You can substitute up to 18 characters in the line. A space constitutes a character. When there is more than one switch in the system give each Switch’s OSD a different name.

  • Page 42: Keyboard (Kb)

    SMART 116 IP 26.5.2 Keyboard (KB) The Smart 116 IP operates with Windows, Linux, HP UX, Alpha UNIX SGI, DOS, Novell, MAC-USB or Open VMS. By default the keyboard mode is set to PS for Intel based computers. For the other systems set the KB column as follows: ·...

  • Page 43: Scan (Scn) - Label (Lbl) - Time Out (T/O)

    USER GUIDE Figure 39 Time settings window 26.6.1 Scan (SCN) - Label (LBL) - Time out (T/O) SCN - In the SCN column, change the scan period. LBL - In the LBL column, change the display period of the Confirmation label showing which computer is currently accessed.

  • Page 44: Security

    SMART 116 IP Figure 40 Users settings window There are 3 different access levels. These are: · Y – Full access to a particular computer. · V –Viewing access only, to a particular computer (No keyboard/mouse functionality) · N – No access to a particular computer – A TIMEOUT label appears if...

  • Page 45: The Osd Help Window - F1

    USER GUIDE Figure 41 Security settings window The ‘T’ column on the right hand side stands for Type of access permission. There can only be 1 Administrator password, 1 Supervisor password, and 6 User passwords. To change a user name or password: 1.

  • Page 46: Scanning Computers - F4

    4. When the image is satisfactory, press Esc. Note! Picture quality is relative to distance. The further away a remote computer is from the Smart 116 IP, the lower the image quality, and the more tuning needed. So place the higher resolution computers closer to the Switch.

  • Page 47: Upgrading The Smart 116 Ip Firmware

    To update the firmware the Smart 116 IP system must be connected and switched 27.3 Connecting the RS232 Download cable To run the Update software, connect the RS232 Download cable (p/n 5CB40419) to the computer containing the software, and to the Smart 116 IP Switch Flash port see Figure 43.

  • Page 48: Installing The Software

    CD. Install the software on the computer’s hard drive. 27.5 Starting and configuring the Update software Select Start/Programs/Smart 116 IP Switch Update/Smart 116 IP Switch Update or click the shortcut icon on the Desktop . The Smart 116 IP...
  • Page 49 USER GUIDE Smart 116 IP Switch RoC / RICCs Status bar Figure 44 Smart 116 IP Switch Update window The table below explains the functions of the buttons and boxes in the Update window. Button or Box Function Selects all RoC/RICCs...

  • Page 50: Verifying The Version Numbers

    Before upgrading the firmware, you must first verify which firmware and hardware versions you have. 27.6.1 116 IP Switch version To verify the Smart 116 IP Switch version: Select the 116 IP Switch checkbox. Click . The firmware versions of the Translator, Master and OSD appear, see Figure 46.

  • Page 51: Roc/Ricc Version Number

    Download the latest firmware for your system from www.minicom.com 27.7.1 Updating the firmware Warning! Never switch off any computer connected to the Smart 116 IP system during the updating process. To update the firmware: Select the option to update 116 IP Manager or the RoC/RICCs.

  • Page 52: Update Software - Troubleshooting

    Electricity failure 28.1 Resetting the Smart 116 IP or RoC/RICCs Reset the Smart 116 IP Switch or RoCs/RICCs when for example the unit hangs or when the mouse fails to work properly. Resetting is done via the Flash port, and avoids the need to shut down the computers.

  • Page 53: Setting Default Values For The Osd

    Verify there is no Remote session in progress by pressing the Local button. Restart the update process. 28.5 Electricity failure When the electricity fails while updating the Smart 116 IP firmware, do the following: If the electricity fails during the firmware update of the Switch, a Communication Error message appears.

  • Page 54: Technical Specifications

    SMART 116 IP 29. Technical specifications Target Server Windows, Linux, UNIX and other major operating systems Operating systems Client Computer Windows 2000 or higher with IE 6.0 or higher and ActiveX Target Server Up to 1600 x 1200 @ 85Hz...

  • Page 55: Video Resolution And Refresh Rates

    USER GUIDE 30. Video resolution and refresh rates → 640x480 720x400 800x600 1024x768 1152x864 1152x900 1280x720 1280x768 1280x960 1280x1024 1600x1200 31. Safety The device must only be opened by an authorized Minicom technician. Disconnect device from AC mains before service operation! 32.
  • Page 56 SERIAL REMOTE POWER SWITCH Regional Offices Germany France Italy Kiel Vincennes Rome Tel: + 49 431 668 7933 Tel: + 33 1 49 57 00 00 Tel: + 39 06 8209 7902 info.germany@minicom.com info.france@minicom.com info.italy@minicom.com England Camberley Tel: + 44 (0) 1276 25053 info.uk@minicom.com www.minicom.com...

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