Eneo NXD-980IR37P Full Manual

Eneo NXD-980IR37P Full Manual

1/2.8" network dome camera, day&night, ir-led, poe, onvif
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Full Manual
1/2.8" Network Dome Camera,
Day&Night, IR-LED, PoE, ONVIF
NXD-980IR37P

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Summary of Contents for Eneo NXD-980IR37P

  • Page 1 Full Manual 1/2.8" Network Dome Camera, Day&Night, IR-LED, PoE, ONVIF NXD-980IR37P...
  • Page 2 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
  • Page 3: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT INFORMATION TO THE USER : THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT.
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 5: Table Of Contents

    ITE is to be connected only to PoE networks without routing to the outside plant. Contents 1. Description ------------------------------------------------------------------ 6 1.1 Components -- ------------------------------------------------------------------------------------------- 6 1.2 Key Features - ------------------------------------------------------------------------------------------- 7 1.3 Layout ----- ------------------------------------------------------------------------------------------- 8 2. Installation ----------------------------------------------------------------- 9 2.1 Camera Installation ---- -------------------------------------------------------------------------------- 9 2.2 Network Connection and IP Assignment ----------------------------------------------------------- 11 3.
  • Page 6: Description

    1. Description The Network Camera supports the network service for a image sensor with progressive scan, which can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the Network Camera at once or a single user can monitor various network cameras at the same time.
  • Page 7: Key Features

    1.2 Key Features • Brilliant video quality The Network Camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility. • Triple streams The Network Camera can deliver triple video streams simultaneously at full frame rate in all resolutions up to 1920 x 1080 using Motion JPEG and H.264 (or MPEG-4).
  • Page 8: Layout

    1.3 Layout Name Description Lens Allows wide area to be monitored Power Cable Cable for Power source (DC 12V) Ethernet Cable Cable for Ethernet (POE) Camera Dimension  See the diagrams below for the exact dimension...
  • Page 9: Installation

    2. Installation 2.1 Camera Installation Carefully remove the contents from the box, and verity that nothing was damaged in shipment. 1) Mark the screw hole positions on the ceiling or wall surface using the Template Sheet. 2) Disassemble the camera by removing the dome cover. 3) Mount the camera assembly using the Anchors (x2) and Screws (x2) to the surface of the ceiling or wall.
  • Page 10 • Connecting to the RJ-45 Connect a standard RJ-45 cable to the network port of the network camera. Generally a cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub or switch. Micro SD memory slot ...
  • Page 11: Network Connection And Ip Assignment

    IP address. So, it is necessary to allocate an IP address to the device with the “eneo Scan Device” tool found on the supplied CD. The factory default IP is “192.168.1.10”...
  • Page 12: Operation

    3. Operation The Network Camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows. NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.
  • Page 13: Access From The Internet

    3.2. Access from the internet Access from the internet once connected, the Network Camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera.
  • Page 14: Live View Page

    3.4 Live View Page The live view page comes in several screen modes: 1920x1080, 1280x1024, 1280x720, 800x600, 704x480(576), 640x480, 352x240(288) and 320x240. Users are allowed to select the most suitable one out of those modes. Please, adjust the mode in accordance with your PC specifications and monitoring purposes.
  • Page 15 Video Streams The network camera provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in network camera provides access to H.264, MPEG-4 and Motion JPEG video streams, and to the list of available video streams.
  • Page 16: Network Camera Setup

    3.5 Network Camera Setup This section describes how to configure the network camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic, Live View, Video & Image and System Configuration. You can configure the network camera by clicking Setup in the top right-hand corner of the Live View page.
  • Page 17: Users

    1) Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): User Group Authority...
  • Page 18: Network

    2) Network The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera will receive an IP address according to the configuration in the network router.
  • Page 19: Video & Image

    3) Video & Image • Stream1 Setting Codec: The codec settings are separated into MPEG4 and H.264. H.264 is also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.
  • Page 20 H.264 BP(Baseline Profile): Originally intended as the mainstream consumer profile for broadcast and storage applications, the importance of this profile faded when the High profile was developed for those applications. MPEG4 SP(Simple Profile): Mostly aimed for use in situations where low bit rate and low resolution are mandated by other conditions of the applications, like network bandwidth, device size etc.
  • Page 21: Date & Time

    may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution, Frame rate, and Frame Quality should be set to an optimal value. JPEG resolution: Same as the Stream1 Setting. JPEG frame rate: Same as the Stream1 Setting. JPEG quality: Select the picture quality.
  • Page 22: Live View

    Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the “Automatically adjustment for daylight saving time changes”. From the Time Mode section, select the preferred method to use for setting the time: Synchronize with computer time: sets the time from the clock on your computer.
  • Page 23: Video & Image

    3.5.3 Video & Image  Basic Refer to “3.5.1 Basic Configuration > Video & Image” for more details.
  • Page 24  Image • Image Appearance This page provides access to the advanced image settings for the network camera. Brightness: The image brightness can be adjusted in the range 1-10, where a higher value produces a brighter image. Contrast: The image contrast can be adjusted in the range 1-10. Saturation: Adjust the image's contrast by raising or lowering the value in this field.
  • Page 25  AE & AWB • Exposure control This page provides access to the advanced exposure control settings for the network camera. Mode: Supports exposure modes to control the amount of light detected by the camera sensor based on settings for light conditions. The default setting is Auto mode. Automatic: Automatically sets the amount of light detected by the image sensor.
  • Page 26 • White Balance Control This adjusts the relative amount of red, green and blue primary colors in the image so that the neutral colors are reproduced correctly. The camera can be set to automatically adjust for the type of light and compensate for its color. Alternatively, the type of light source can be set manually.
  • Page 27 • Day & Night Control Select the day/night mode from among three modes. Mode: Normally works in day mode. It switches automatically to night mode in a dark place. Automatic: Normally works in day mode. It switches automatically to night mode in a dark place.
  • Page 28 The privacy masks are configured by Mask windows. Each window can be selected by clicking with the mouse. It is also possible to resize or delete, or move the window, by selecting the appropriate window at the mouse menu on the video screen. To create a mask window, follow steps: Click the right button of mouse to see the mouse menu.
  • Page 29: Event

    3.5.4 Event 1) Event-In  On Boot This is used to trigger the event every time the Network Camera is started. Select “Enable” to activate the motion event.
  • Page 30  Manual Trigger This option makes use of the manual trigger button provided on the live view page, which are used to start or stop the event type manually. Alternatively the event can be triggered via the product's API (Application Programming Interface).
  • Page 31  Motion Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 8 Motion and/or Mask windows can be created and configured. Motion is detected in defined Motion windows, which are placed in the video image to target specific areas.
  • Page 32 To create a motion or mask window, follow steps: Click the right button of mouse to see the mouse menu. Select New Motion (or Mask) Window in the mouse menu. Click and drag mouse to designate a motion area. • Motion Detection Setting The behavior for each window is defined by adjusting the Threshold and Sensitivity, as described below.
  • Page 33  Network Loss This is used to trigger the event every time the network connection is lost. Select “Enable” to activate the Network Loss event.
  • Page 34: Event-Out

    2) Event-Out  SMTP(E-Mail) The Network Camera can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). • SMTP(E-Mail) Setting Select “Enable” to activate the SMTP operation. Mail Server / Port: Enter the host names (or IP addresses) and port numbers for your mail server in the fields provided, to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP.
  • Page 35 To ensure that the login procedure is performed as securely as possible when using SMTP authentication, you must define the weakest authentication method allowed. Login Method: Set the Weakest method allowed to the highest/safest method supported by the mail server. The most secure method is listed in the drop-down list: Login / Plain •...
  • Page 36 Remote directory: Specify the path to the directory where the uploaded images will be stored. If this directory does not already exist on the FTP server, there will be an error message when uploading. User name/Password: Provide your log-in information. •...
  • Page 37 User name/Password: Provide your log-in information. • HTTP Server Test When the setup is complete, the connection can be tested by clicking the Test button. ▼ Record When the network camera detects an event, it can record video stream in the Micro SD Memory (not supplied) or NAS (Network Attached Device) as a storage device.
  • Page 38: Device Information

    • Record Schedule You can set the weekly recording schedule for each day. Drag or click area by a box unit at first. Clicking the block toggles the recording between on and off. Click the “All Select” button to set a schedule for the entire week or a whole day, respectively. •...
  • Page 39 ▼ Event Notification When the network camera detects an event, Notification Server is used to receive notification messages as a type of XML data format. Check the box to enable the service. • Event Notification Setting Notification Server URL: The network address to the server and the script that will handle the request.
  • Page 40 ▼ Boost The Boost feature is used in conjunction with event detection. When this feature is turned ON, the Framerate and Bitrate in the boost condition can be set to a different value than the ones in the normal condition field. When an event is detected, the camera will boost the Framerate and Bitrate from the normal condition to this boosted level for the duration of the event.
  • Page 41: Event Map

    3) Event Map The event map allows you to change the settings and establish a schedule for each event trigger from the Network Camera. You can register the event map up to max. 15. Click Add button to make a new event map and you can see a popup window as below.
  • Page 42 • General Enter the name for a new event map. • Event In Select an event type in the drop down list. • Event Out E-mail: Select email addresses you want to send via email that an event has occurred. FTP: Select checkbox beside FTP to record and saves images to an FTP server when an event has occurred.
  • Page 43: System

    3.5.5 System 1) Information You can enter the system information. This page is very useful when you refer device information after installation. • Device Name Configuration Enter the device name. • Location Configuration Enter the location information. You can enter that by four.
  • Page 44: Security

    2) Security  Users User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: •...
  • Page 45  HTTPS For greater security, the Network Camera can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection. •...
  • Page 46  IP Filtering Checking the Enable IP address filtering box enables the IP address filtering function. Up to 256 IP address entries may be specified (a single entry can contain multiple IP addresses). Click the Add button to add new filtered addresses. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses.
  • Page 47: Date & Time

    3) Date & Time • Current Server Time It displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select “Automatically adjustment for daylight saving time changes”.
  • Page 48: Network

    4) Network Setting in regard to network can be executed. Settings for IP, DNS, Host Name, Port, and ARP/Ping can be established, along with setting for DDNS, uPnP, QoS, Zeroconfig, Bonjour and wireless.
  • Page 49  Basic • IP Address Configuration: Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.
  • Page 50 Leave disabled to prevent unintentional resetting of the IP address. • Gateway Priority Wireless: In case of network connection through the wireless AP Wire: In case of a wired network connection.  DDNS • Internet DDNS(Dynamic Domain Name Service) When using the high-speed Internet with the telephone or cable network, users can operate the Network Camera even on the floating IP environment in which IPs are changed at every access.
  • Page 51  RTP Have a setting for sending and receiving a video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help.
  • Page 52 • Multicast(Stream1/Stream2/Stream3) This function is for sending Video to Multicast group. Enable Multicast: Check the checkbox to enable multicast operation. Multicast destination IP: Enter an IP between 224.0.0.0 and 239.255.255.255. Although it is empty, an IP will be entered automatically. RTP port: Enter a value between 1024 and 65530.
  • Page 53  QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
  • Page 54 Maximum bandwidth: In case of sharing other network programs or equipment, it is possible to set a limitation on the maximum bandwidth in the unit of Mbit/s or kbit/s. Auto frame rate: Selected if not influenced by a network-related program or equipment without a limitation on the network bandwidth.
  • Page 55 • NAT traversal Settings Enable: when enabled, the network camera attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the Network Camera (see System>Network>UPnP). automatic setting: The Network Camera automatically search for NAT routers on your network.
  • Page 56 Configuration Protocol (DHCP) and Domain Name System (DNS), or configure each computer's network settings manually, which may be difficult and time-consuming. Zeroconf is built on three core technologies: • Assignment of numeric network addresses for networked devices (link-local address auto configuration) •...
  • Page 57: Language

    5) Language It will be able to select a user language. The languages available are English, Russian and Korean. 6) Maintenance...
  • Page 58: Support

    • Maintenance Restart: The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address * the default router...
  • Page 59 • Logs The network Camera support system log information. Click the System Log button to get the log data. • Reports Server Report: Click the Server Report button to get the important information about the server’s status and should always be included when requesting support. Parameter List: Click the Parameter List button to see the unit’s parameters and their current settings.
  • Page 60 - Networks Check: Click the Network Check button to get the information about the camera’s network setting and traffic. You can see the pop-up window below. - Hardware Check: Click the Hardware Check button to diagnose the camera’s hardware like video.
  • Page 61: About

    3.5.6 About The following website will provide the support information for the Network Camera information and operation. 3.6 Playback The Playback window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, calendar and time slice bar indicates if the recording is existed or not.
  • Page 62 Go to the first: go to the beginning of the video clip. Fast backward play: Backward play: play backward of the video clip. Step backward play: go back one frame of the video clip. Pause: pause playback of the video clip. Step forward play: go forward one frame of the video clip.
  • Page 63: Help

    3.7 Help The Help information window will be provided as a popup window so that users can open and read it without a need for log-in. It will offer a description on setting and Help page by which users can manipulate the Network Camera without a reference to the manual.
  • Page 64: Resetting To The Factory Default Settings

    3.8 Resetting to the factory default settings To reset the Network Camera to the original factory settings, go to the Setup>System> Maintenance web page (described in “3.5.5 System > Maintenance”) or use the Reset button on the network camera, as described below Reset Button •...
  • Page 65: Appendix

    4. Appendix 4.1 Troubleshooting Troubleshooting if problems occur, verify the installation of the Network Camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Possible Causes or Corrective Actions Problems/Symptoms The camera cannot be accessed...
  • Page 66: Preventive Maintenance

    4.2 Preventive Maintenance Preventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. Inspect all connection cables for deterioration or other damage. Clean components with a clean damp cloth. Verify that all the mounting hardware is secure.
  • Page 67: Product Specification

    4.3 Product Specification Main Item Specification Image sensor 1/2.8” Progressive scan RGB CMOS Active Array 1920(H) x 1080(V) Lens Fixed 3.7mm Lens, F1.8 90.0°(H) x 50.0(V) Angle of View IR Distance 20m (with built-in 24 IR LEDs) Min. illumination Color: 0.2Lux, B/W: 0.0Lux (F1.8, 50IRE with IR On) Shutter Speed 1/20,000 ~ 1/30 (Slow shutter 1/15, 1/8 and 1/4) -.
  • Page 68: System Requirement For Web Browser

    System Requirement for Web Browser Operating System: Microsoft Windows OS Series CPU: Intel Core 2 Duo 2Ghz or higher, 1GB RAM or more, 10GB free disk or higher VGA: AGP, Video RAM 32MB or higher (1024x768, 24bpp or higher) General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance.
  • Page 70 Videor E. Hartig GmbH Exclusive distribution through specialised trade chan- nels only. Videor E. Hartig GmbH Carl-Zeiss-Straße 8 · 63322 Rödermark/Germany Tel. +49 (0) 6074 / 888-0 · Fax +49 (0) 6074 / 888- Technical changes reserved www.videor.com...

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