Thin Media Is Not Detected; Wrong Media Size In Media Initialization; Media Is Skewed During Printing - MUTOH RJ-6000 Series User Manual

When Trouble Strikes

#Thin media is not detected

Possible Cause
(1) Are you using media spec-
ified by Mutoh?
(2) Are you using the printer
in a place outside the
usage environment, such
as in direct sunlight?

#Wrong media size in media initialization

Possible Cause
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) Is the media loaded
obliquely?
(4) Does media tend to curl
up when it is loaded?
(5) Are you using the printer
in a place outside the
usage environment, such
as in the draft from an air
conditioner?
(6) Is the media sensor dirty?
(7) Are you re-using media
that has already been
printed?

#Media is skewed during printing

Possible Cause
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
96
Use media specified by Mutoh.
Bring the environmental condi-
tions for using the printer in
line with the specified environ-
ment
Use media specified by Mutoh.
Put the hold lever down.
Load the media straight.
Remove the tendency to curl
or load new media.
Bring the environmental condi-
tions for using the printer in
line with the specified environ-
ment.
Clean the media sensor.
Use new media.
Use media specified by Mutoh.
Put the hold lever down.
Load roll media correctly so
that it moves parallel to the
guide line.
RJ-6000 Series USER GUIDE Basic Edition
Remedy
Remedy
Remedy
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