MUTOH Falcon RJ-4100 Maintenance Manual
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MUTOH Falcon RJ-4100 Maintenance Manual

Full color inkjet printer
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Table of Contents

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MAINTENANCE
MANUAL
Full Color Inkjet Printer
RJ-4100
RJ41-A-01

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Summary of Contents for MUTOH Falcon RJ-4100

  • Page 1 MAINTENANCE MANUAL Full Color Inkjet Printer RJ-4100 RJ41-A-01...
  • Page 2 I Trademarks included in this manual • Details contained in this manual may be subject to future alteration • MUTOH, RJ-4100, MH-GL, MH-GL/2, MH-RTL, ESC/P2 are trademarks or trade without notice. names of Mutoh Industries Ltd.
  • Page 3 Some Thoughts on Maintenance Work Model Name: RJ–4100 C O N 1 0 1 0 1. Some ideas about maintenance work 4. The need for user/operator cooperation Maintenance work falls into two major categories, fault maintenance and protective main- tenance, both of which are aimed at stable operation of the equipment that has been deliv- ! CAUTION: The user can not be compelled to do the following! ered to the user.
  • Page 4 Precautions For Maintaining This Printer Model Name: RJ–4100 C O N 2 0 0 0 PRECAUTION 1 Head Cleaning PRECAUTION 5 Maintenance Unit Tubes Head cleaning (see REP1620) must be carried out when this printer is to be trans- If you can not lower the maintenance unit cap assembly and the cap assembly and ported by truck (see CON6000) and when the following parts are to be replaced.
  • Page 5 Contents 1 Model Name: RJ–4100 C O N 3 0 0 0 History of Amendments CON0000 Matrix Map MAP0000 Introduction CON1000 • When Message is Displayed Some Thoughts on Maintenance Work CON1010 • Printer Status Messages MAP1000 Precautions For Maintaining This Printer CON2000 •...
  • Page 6 Contents 2 Model Name: RJ–4100 C O N 3 0 0 1 Replacement and Adjustment Procedures Right and Left Covers REP 1010 Y Cable (A0) REP 1360 Front Cover REP 1020 Ink Tubes (A0) REP 1370 Panel Cover REP 1030 Cutter Solenoid Assembly REP 1380 Y Rail Cover...
  • Page 7 Contents 3 Model Name: RJ–4100 C O N 3 0 0 2 Test Procedures TST0000 Stored Test Patterns PAT0000 • Test 1 Printing from User's Host Computer TST1000 • Presentation Pattern PAT1000 • Test 2 Print a Test Print TST1000 •...

  • Page 8: Table Of Contents

    Contents 4 Model Name: RJ–4100 C O N 3 0 0 3 • Cleaning BAC3000 • Normal BAC3000 • Powerful BAC3000 • Test Printing BAC4000 • Head Printing Verification BAC4000 • Adjustment Parameters BAC4000 • Parameters BAC5000 • Initialize BAC5010 •...
  • Page 9 How to use the Maintenance Manual Model Name: RJ–4100 C O N 4 0 0 0 How to use the Maintenance Manual How to use the Maintenance Manual CON4010 How to use the Trouble-Shooting Lists (TRB) CON4020 How to use Primary Consultation (ENT) CON4030 How to use the Matrix Map (MAP) CON4040...
  • Page 10 How to use the Maintenance Manual Model Name: RJ–4100 C O N 4 0 1 0 I Fault maintenance work procedures and how to use the Maintenance Manual When a user reports an equipment fault, use the following procedure to carry out fault recovery tasks. A fault occurs Task Page...
  • Page 11 How to use the Trouble-Shooting Lists (TRB) Model Name: RJ–4100 C O N 4 0 2 0 1. How to look up trouble-shooting tables I When a user has reported a fault, first select the applicable details from the trouble-shooting lists (TRB) and jump to the specified primary consultation (ENT). •...
  • Page 12 How to use Primary Consultation (ENT) Model Name: RJ–4100 C O N 4 0 3 0 I When a user has reported a fault, first select the applicable details from the trouble-shooting lists (TRB) and then check the conditions in detail by asking questions in accordance with the primary consultation (ENT) shown below.
  • Page 13 How to use the Matrix Map (MAP) Model Name: RJ–4100 C O N 4 0 4 0 I When the primary consultation (ENT) has not revealed any anomaly, gather the necessary maintenance parts according to the matrix map (MAP) shown below and visit the user.
  • Page 14 How to use the Fault-Tracing Procedure (EXA) Model Name: RJ–4100 C O N 4 0 5 0 I Gather the parts specified by the matrix map (MAP), visit the user and carry out the task of recovery in accordance with the fault-tracing procedure (EXA) shown below. •...
  • Page 15 How to use Replacement and Adjustment Procedure (REP) Model Name: RJ–4100 C O N 4 0 6 0 I If the fault-tracing procedure (EXA) has produced a replacement task, carry out the work of replacement and adjustment in accordance with the replacement and adjust- ment procedure (REP) shown below.
  • Page 16 How to use Test Procedure (TST) Model Name: RJ–4100 C O N 4 0 7 0 I After completing replacement and adjustment in accordance with the replacement and adjustment procedure (REP), if “GO TO TEST No.” is specified, carry out a final check in accordance with the following test procedure.

  • Page 17: Daily Care

    Daily Care Model Name: RJ–4100 C O N 5 0 0 0 Daily Care This section explains the details of daily maintenance (including cleaning, ink cartridge replacement, cutter replacement, etc.) How to Clean the Printer Main Unit CON5010 How to Clean the Printer Main Unit CON5011 How to Replace Ink Cartridges CON5020...
  • Page 18 How to Clean the Printer Main Unit Model Name: RJ–4100 C O N 5 0 1 0 RJ-4100 printer should be wiped free of dirt with a dry Use a soft damp cloth to wipe away Cutting Groove soft cloth. any paper fluff adhering to the print- ing board and cutting groove.
  • Page 19 How to Clean the Printer Main Unit Model Name: RJ–4100 C O N 5 0 1 1 Use a cotton bud to wipe away any dust and paper fluff from the front and back paper sensor covers in two places. Paper Sensor Cover IMPORTANT: o Progressive soiling will affect the sensitivity of the sensors and faulty...
  • Page 20 How to Replace Ink Cartridges Model Name: RJ–4100 C O N 5 0 2 0 When a RJ-4100 Series printer is displaying “No ink” or “No cartridge”, the cartridge Step 3 should be replaced or filled without delay. Also, ink cartridges should be prepared Insert the new cartridge in the slot at the when “[YMCK] Ink Near End”...
  • Page 21 How to Replace the Cutter Model Name: RJ–4100 C O N 5 0 3 0 Depending on the type of roll media, paper dust may build up in the cutter groove Step 3 and on the cutter blade causing poor cutting. In such cases, the cutter should be Insert a new cutter in the hole in the head.
  • Page 22 How to Replace the Waste Fluid Box Model Name: RJ–4100 C O N 5 0 4 0 Waste ink is held in the waste fluid box at the back of the printer. Replace the waste Step 4 fluid box when it becomes full. Insert a new waste fluid box in the printer.
  • Page 23 How to Move the Printer Main Unit Model Name: RJ–4100 C O N 6 0 0 0 How to Move the Printer Main Unit This section explains the procedure for moving a printer which is in use to another CAUTION: floor in the same building or to another building.
  • Page 24 Trouble-Shooting Lists Model Name: RJ–4100 T R B 0 0 0 0 Trouble-Shooting Lists When Message is Displayed Printer Status Messages TRB1000 Data Errors TRB1000 Command Errors TRB1000 CPU System Faults TRB1000 Mechanical System Faults TRB1000 How to Use LEDs to Check CPU System TRB1001 and Mechanical System Faults When Message is Not Displayed...
  • Page 25 Trouble-Shooting 1/3 (List of Faults) Model Name: RJ–4100 T R B 1 0 0 0 When Message is Displayed Cases where an error message is displayed on the liquid crystal display of the main printer unit Minor Faults GO TO ENT No. CPU System/Mechanical System Faults GO TO ENT No.
  • Page 26 How to Use LEDs to Check CPU System and Mechanical System Faults Model Name: RJ–4100 T R B 1 0 0 1 • When the printer stops working and nothing appears on the liquid crystal display (LCD), a fault has probably occurred in the CPU system or the mechanical system. In that case, open the control box and check the error by the LEDs on the main board.
  • Page 27 Trouble-Shooting 2/3 (List of Faults) Model Name: RJ–4100 T R B 2 0 0 0 When Message is Not Displayed Cases where no error message is displayed GO TO Cases where no error message is displayed GO TO on the liquid crystal display of the main printer unit ENT No.
  • Page 28 Trouble-Shooting 3/3 (List of Faults) Model Name: RJ–4100 T R B 2 0 0 1 When Message is Not Displayed Cases where no error message is displayed GO TO Cases where no error message is displayed GO TO on the liquid crystal display of the main printer unit ENT No.
  • Page 29 Primary Consultation Model Name: RJ–4100 E N T 0 0 0 0 Primary Consultation When Message is Displayed Printer Status Messages ENT1000 Data Errors ENT1200 Command Errors ENT1250 CPU System Faults ENT1500 Mechanical System Faults ENT1700 When Message is Not Displayed Trouble with Initialization ENT2000 Trouble with Media Feed...
  • Page 30 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 0 0 Symptom Items to be Confirmed Sequence • Cover Open • The front cover is open. → Please close the front cover securely. This message means that the Front Cover is open •...
  • Page 31 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 1 0 Symptom Items to be Confirmed Sequence • Undefined Media • Is the type of media that is not being recognized the type of media recommended for the printer? →...
  • Page 32 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 2 0 Symptom Items to be Confirmed Sequence • Media Skew Error • Is recommended media being used? → Replace with recommended media and try again. This message appears when the right (origin side) edge of the media has •...
  • Page 33 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 3 0 Symptom Items to be Confirmed Sequence • [User 1] Media End • Is the lever down with no media mounted, or has printing in cut media mode been completed? →...
  • Page 34 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 4 0 Symptom Items to be Confirmed Sequence • Remove Media • Does the error appear after raising the lever during printing and cutting the media and then removing the This message is displayed, if after media? →...
  • Page 35 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 5 0 Symptom Items to be Confirmed Sequence • Roll Media End • Is the roll media finished? → Replace the roll. This message is displayed when roll media is being used and the trailing edge of the media is detected.
  • Page 36 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 6 0 Symptom Items to be Confirmed Sequence • Media Cut Error • Is the type of media that is not being cut the type of media recommended for the printer? →...
  • Page 37 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 7 0 Symptom Items to be Confirmed Sequence • Not enough memory SIMM✼✼MB Check: Which of the following applies to the error? (Intermediate code buffer overflow) No extended memory Go to Step 2-1 When this printer has insufficient...
  • Page 38 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 0 9 0 Symptom Items to be Confirmed Sequence • [KCMY] Ink Low • This indicates that the amount of ink shown on the operating panel is low. →...
  • Page 39 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 1 0 0 Symptom Items to be Confirmed Sequence • [KCMY] No Cartridge • Is the ink cartridge that is shown on the operating panel inserted? →...
  • Page 40 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 1 1 0 Symptom Items to be Confirmed Sequence • Capping position not specified • The printer has developed a fault for some reason. → Maintenance by a Serviceman is required. This appears when the capping posi- tion is initialized.
  • Page 41 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 1 2 0 Symptom Items to be Confirmed Sequence • Not Filled • This message will be displayed when power is switched on at the time of delivery and after head cleaning. →...
  • Page 42 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 1 3 0 Symptom Items to be Confirmed Sequence • No Waste Fluid Box • Is the waste fluid box installed? → Check that the absorbent material is not full of waste fluid and install the waste fluid box. This message means that the waste fluid box is not installed.
  • Page 43 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E N T 1 1 4 0 Symptom Items to be Confirmed Sequence • Check Waste Fluid Box • Is the waste fluid tank filled with waste fluid? → Pull out the waste fluid box and replace it with a new one. Be careful not to soil your hands and clothes with These messages mean that the waste fluid tank is filled with waste fluid.
  • Page 44 Items to be Confirmed Sequence • Ink type change • Indicates that the ink type (dye or pigment) of the genuine Mutoh cartridges that have been in use up to now is This message is displayed when about to be changed.
  • Page 45 → The ink cartridge is no good and must be replaced. Please contact your Mutoh local dealer with regard to the faulty ink cartridge. • Reinstall a genuine Mutoh ink cartridge. ❈ If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
  • Page 46 • Is the network interface board that is being used the Mutoh special optional network board? → This error will occur if the Mutoh special optional network board is not installed. Use the specified network The optional network board can not be detected board.
  • Page 47 Sequence • MH01 Error (Undefined Command) • Are the command settings (except Mutoh driver) the same on both the printer and the host computer? → Three types of commands can be set on the printer. A command that is not defined in any command mode has been analysed The type should match the type of command sent from the host computer.
  • Page 48 When Message is Displayed CPU System Faults Model Name: RJ–4100 E N T 1 5 0 0 Symptom Items to be Confirmed Sequence • E001 Error DRAM (Standard DRAM • The main board memory is faulty. → It is possible that strong noise has been received from outside the printer. Check the AC power supply and error) equipment around the printer then try again after switching the printer off and on.
  • Page 49 When Message is Displayed CPU System Faults Model Name: RJ–4100 E N T 1 5 1 0 Symptom Items to be Confirmed Sequence • E016 CPU Err [00] (Interrupt exception • The CPU on the Main Board Assembly is faulty. error) →...
  • Page 50 When Message is Displayed CPU System Faults Model Name: RJ–4100 E N T 1 5 2 0 Symptom Items to be Confirmed Sequence • E016 CPU Err [10] (Reserved command • The CPU on the Main Board Assembly is faulty. exception error) →...
  • Page 51 When Message is Displayed CPU System Faults Model Name: RJ–4100 E N T 1 5 3 0 Symptom Items to be Confirmed Sequence • E129 Error NVRAM • Printer settings are faulty. → It is possible that strong noise has been received from outside the printer. Check the AC power supply and This message indicates that a fault equipment around the printer then try again after switching the printer off and on.
  • Page 52 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E N T 1 7 0 0 Symptom Items to be Confirmed Sequence • E065 Error X Motor • The media feed system is faulty. Check that there is no paper dust or paper scraps near the pressure roller and grid roller. →...
  • Page 53 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E N T 1 7 1 0 Symptom Items to be Confirmed Sequence • E066 Error Y Motor • When it is installed, are the head mounting and cable keeper removed? →...
  • Page 54 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E N T 1 7 2 0 Symptom Items to be Confirmed Sequence • E075 Error Sensor Fault • A sensor is faulty. → Check by turning the printer off and on again. This message indicates that condition ❈...
  • Page 55 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E N T 2 0 0 0 Symptom Items to be Confirmed Sequence • No power • Has the power plug come away from the outlet? →...
  • Page 56 Is there a mixture of dye and pigment type ink cartridges installed? → Replace them with genuine Mutoh ink cartridges and check again. result of a "no ink" message, the initial filling operation is not per- formed.
  • Page 57 • Ink cartridges may contain dye inks or pigment inks. Each type of ink comes in four colors. Are they all genuine comes out Mutoh cartridges? → Replace them with genuine Mutoh ink cartridges and check again. (Initial filling means to fill the head with ink to enable it to print.) •...
  • Page 58 Is the media that is loaded a type of media recommended by Mutoh? cover closed → Since media that is not recommended by Mutoh can not be guaranteed, load recommended media and try again. • Is the media loaded correctly? •...
  • Page 59 • Ink cartridges may contain dye inks or pigment inks. Each type of ink comes in four colors. Are they all genuine Mutoh cartridges? → Replace them with genuine Mutoh ink cartridges and check again. • Cartridges must be inserted in the right direction. Are they mounted correctly? →...
  • Page 60 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E N T 2 0 5 0 Symptom Items to be Confirmed Sequence • Can not make entries from the operat- • Is "Initial filling" displayed? →...
  • Page 61 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E N T 2 0 6 0 Symptom Items to be Confirmed Sequence • Data is received but not printed • Is the front cover closed securely? →...
  • Page 62 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E N T 2 0 6 1 Symptom Items to be Confirmed Sequence • Data is received but not printed • Investigate the current printer connection environment and report a printout of the setting details, together with printing data that will enable the symptoms to be verified, to your local dealer.
  • Page 63 → Carefully realign the media with the marker line so that it covers the front and rear paper sensors properly. • Is the media that is mounted media recommended by Mutoh? If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read incorrectly and be unable to recognize the media.
  • Page 64 • The media comes off when it is initial- • Is the media that is loaded a type of media recommended by Mutoh? → Since media that is not recommended by Mutoh can not be guaranteed, be sure to use recommended media. ized or during printing •...
  • Page 65 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Feed Model Name: RJ–4000 E N T 3 0 0 1 Symptom Items to be Confirmed Sequence • The media comes off when it is initial- 1-11 •...
  • Page 66 • Is the media that is mounted media recommended by Mutoh? media mounting and initialization If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read incorrectly and be unable to recognize the media.
  • Page 67 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 0 0 Symptom Items to be Confirmed Sequence • Does not print continuously Confirm: Is the panel data LED lit when data for the second and subsequent prints is being sent? Is the number of copies set to 1 on the driver side? Is the driver stopped at the transmission confirmation screen? Yes:...
  • Page 68 Yes: If the printing result is satisfactory, advise the use of cut media. Go to 2-1 Reference: For details on how to operate the Mutoh driver, refer to the Driver Section of the Operation Manual. Procedure: Investigate the current printer connection environment and report a printout of the setting details, together with printing data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
  • Page 69 Items to be Confirmed Sequence • Dots are missing from the printing • Ink cartridges may contain dye inks or pigment inks. Each type of ink comes in four colors. Are they all genuine Mutoh car- tridges? Bad example → Replace them with genuine Mutoh ink cartridges.
  • Page 70 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 2 1 Symptom Items to be Confirmed Sequence • Dots are missing from the printing • Is the printer installed "within the guaranteed working temperature range for the print head" as mentioned in the Operation Manual and has that environment been stabilized for two hours? Bad example →...
  • Page 71 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 3 0 Symptom Items to be Confirmed Sequence • Does not print at all • When a printing fault has occurred, first carry out two cleanings in succession. →...
  • Page 72 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 4 0 Symptom Items to be Confirmed Sequence • The entire surface is printed black • If the test pattern can be printed normally, it is possible that the interface settings are faulty. (Refer to PAT1000) Bad example →...
  • Page 73 • Printing becomes shaded. • Is media recommended by Mutoh being used? → No guarantee can be given if the media is causing the problem and it is not media recommended by Mutoh. Please use media recommended by Mutoh. • The image contains blurs.
  • Page 74 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 5 1 Symptom Items to be Confirmed Sequence • Printing becomes shaded. 1-10 • Is the printing bidirectional? Because it prints whether the head is moving to the left or to the right, this printer can print faster in standard or high speed mode at 360 dpi and in high speed mode at 720 dpi.
  • Page 75 • Edges of printing are blurred • Is media recommended by Mutoh being used? → If the media is the cause of the symptoms and it is not media recommended by Mutoh, no guarantee can be Bad example given so please use recommended media.
  • Page 76 ❈ Replace with new cartridges. [ Bad sample ] • Is media recommended by Mutoh being used? → If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use recommended media.
  • Page 77 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 7 1 Symptom Items to be Confirmed Sequence • Many satellites (unwanted dots) • If good image quality cannot be obtained even after successive cleanings, the cleaning may be soiled. →...
  • Page 78 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 8 0 Symptom Items to be Confirmed Sequence • Mixed color lines do not overlap • Has image quality fine adjustment been made? →...
  • Page 79 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 0 9 0 Symptom Items to be Confirmed Sequence • Inaccurate line length in the direction • Are the environmental conditions within the recommended range for guaranteed working (Temperature: 16°C to of head movement (Main scanning 25°C, Humidity 50% to 60%, no condensation)? →...
  • Page 80 Items to be Confirmed Sequence • Inaccurate straight line in the direction • Is the media that is mounted a type that is recommended by Mutoh? → Replace it with recommended media and try again. of head movement (straightness) • Does the media that is mounted have a peculiar tendency to bend? →...
  • Page 81 • Has the distance compensation operation been done? → Carry out distance compensation. • Is the media that is mounted a type that is recommended by Mutoh? → Replace it with recommended media and try again. ❈ If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
  • Page 82 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E N T 4 1 2 0 Symptom Items to be Confirmed Sequence • Inaccurate straight line in the direction • Has an image fine adjustment been done? →...
  • Page 83 • Bad right angle precision • Is the media that is mounted a type that is recommended by Mutoh? → No guarantee can be given if the media is not media recommended by Mutoh. Please confirm after replacing with media recommended by Mutoh.
  • Page 84 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E N T 5 0 0 0 Symptom Items to be Confirmed Sequence • Abnormal noise when media is • After media is mounted and the paper sensors are on, the fans begin to turn in order to hold down the media. →...
  • Page 85 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E N T 5 0 1 0 Symptom Items to be Confirmed Sequence • Abnormal noise when standing by • Is this a high frequency noise? →...
  • Page 86 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E N T 5 0 2 0 Symptom Items to be Confirmed Sequence • Abnormal noise when head is moving • Does the noise occur at the same time as the print head is printing? left and right The head of this ink jet printer uses piezo electric elements and it is the vibration of the piezo electric elements that ejects the inks.
  • Page 87 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E N T 5 0 3 0 Symptom Items to be Confirmed Sequence • Abnormal noise when media is fed • Are paper scraps or foreign matter adhering to the pressure roller and grid roller? →...
  • Page 88 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E N T 5 0 4 0 Symptom Items to be Confirmed Sequence • Abnormal noise when cutting • Is the cutter cap fitted securely over the cutter holder. →...
  • Page 89 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E N T 6 0 0 0 Symptom Items to be Confirmed Sequence • Does not cut normally • Are there objects or paper scraps around the mechanism or cutter that are preventing the cutting action? →...
  • Page 90 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E N T 6 0 1 0 Symptom Items to be Confirmed Sequence • Cutting occurs during printing Confirm: Is there more than one software application running on the host computer? Yes: First terminate all applications except one, then send the data again and check whether (Since there is no cutting of cut sheet the symptoms are still being generated.
  • Page 91 Sequence • The cutting operation is normal but • Is the media that is being used a type of media recommended by Mutoh? the media is not cut (When it is wet with condensed dew, the media may stick and not fall out) →...
  • Page 92 Check the type of media, environment and frequency of occurrence. • Is the media that is being used a type that is recommended by Mutoh? → Replace it with recommended media and try again. • If the environment is outside the recommended working environmental range, or the frequency of occurrence seems to change at a particular time or day, the cause may be an electrostatic charge due to humidity.
  • Page 93 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E N T 6 0 4 0 Symptom Items to be Confirmed Sequence • Inaccurate media cutting • Is the cutter blade chipped or deteriorated as checked in the primary consultation? →...
  • Page 94 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E N T 6 0 5 0 Symptom Items to be Confirmed Sequence • Cutting is delayed for some time after Confirm: Has an ink drying time been set? printing has ended Yes: Ink drying time is basically the period required for the ink to dry and if necessary the ink...
  • Page 95 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function problems Model Name: RJ–4100 E N T 7 0 0 0 Symptom Items to be Confirmed Sequence • Cannot connect normally with • Is the cable connected securely? For network connections, make sure of the type of cable that is to be used for the connection environment.
  • Page 96 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function problems Model Name: RJ–4100 E N T 7 0 2 0 Symptom Items to be Confirmed Sequence • The scale function does not work cor- Confirm: Are scale, rotate, mirror and other function settings made from the panel or the driver? rectly (There is no rotation function setting on the panel) Make each setting correctly...
  • Page 97 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function problems Model Name: RJ–4100 E N T 7 0 3 0 Symptom Items to be Confirmed Sequence • Printing position is offset • Was the media recognized correctly? →...
  • Page 98 • Some data are not printed (omitted) • Was the media recognized correctly? → Mount the media correctly. • Is the media recommended by Mutoh? → Make sure media is the recommended type. Confirm: Which of the following symptoms applies? →...
  • Page 99 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function problems Model Name: RJ–4100 E N T 7 0 5 0 Symptom Items to be Confirmed Sequence • Text and printing data are garbled • Check whether reciprocal printing positions were able to be aligned. →...
  • Page 100 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function problems Model Name: RJ–4100 E N T 7 0 6 0 Symptom Items to be Confirmed Sequence • There is an extra feed after printing is Confirm: Do the application drawing size and driver media size agree? finished Make the media size agree with the drawing size.
  • Page 101 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E N T 8 0 0 0 Symptom Items to be Confirmed Sequence • The printer hangs up • Is the AC power supply within the range 100 to 120 V ±10% or 200 to 240 V ±10%? →...
  • Page 102 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E N T 8 0 1 0 Symptom Items to be Confirmed Sequence • Power shutdown during printing • Has the power supply breaker dropped out? →...
  • Page 103 • Ink cartridges may contain dye inks or pigment inks. Each type of ink comes in four colors. Are they all genuine Mutoh cartridges? Is each color cartridge being inserted into its particular position? → Replace with genuine cartridges and try again.
  • Page 104 → Raise the pressure lever properly. • Is media recommended by Mutoh being used? → No assurances can be given if the media is other than a type recommended by Mutoh. Please use recom- mended media. • When the media was mounted, did it tend to curl up? →...
  • Page 105 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E N T 8 0 4 0 Symptom Items to be Confirmed Sequence • Inserting the scroller is difficult • There is a direction and a sequence for mounting the scroller. →...
  • Page 106 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E N T 8 0 5 0 Symptom Items to be Confirmed Sequence • Ink has overflowed from the waste • The waste fluid box is to be replaced periodically. fluid box If it is not replaced when "Waste Box Full"...
  • Page 107 Symptom Items to be Confirmed Sequence • Trouble related to ink (consumable • Are Mutoh special ink cartridges being used? → Mutoh special ink cartridges must be used. item) • Are out-of-date ink cartridges being used? • Trouble related to media (consumable →...
  • Page 108 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E N T 8 0 7 0 Symptom Items to be Confirmed Sequence • Trouble related to extended memory • Is the special extended memory for this printer being used? →...
  • Page 109 Matrix Map Model Name: RJ–4100 M A P 0 0 0 0 Matrix Map When Message is Displayed Printer Status Messages MAP1000 Data Errors MAP1200 Command Errors MAP1250 CPU System Faults MAP1500 Mechanical System Faults MAP1700 When Message is Not Displayed Trouble with Initialization MAP2000 Trouble with Media Feed...
  • Page 110 Printer Status Messages M A P 1 0 0 0 Model Name: RJ-4100 When Message is Displayed When Message is Displayed Printer Status Display ENT1000 to ENT1160 Problem Trouble- Shooting List ENT. No. 1000 - Cover open 1000 - Lever up 1000 1000 - Cover &...
  • Page 111 M A P 1 2 0 0 Data Errors, Command Errors Model Name: RJ-4100 When Message is Displayed When Message is Displayed Data Errors, Command Errors ENT1200 to ENT1250 Problem Trouble- Shooting List ENT. No. 1200 - I15-1 Error (Online Frame) 1200 - I15-2 Error (Overrun) 1200...
  • Page 112 M A P 1 5 0 0 CPU System Faults Model Name: RJ-4100 When Message is Displayed When Message is Displayed CPU System Faults ENT1500 to ENT1530 Problem Trouble- Shooting List ENT. No. 1500 - E001 Error DRAM (Standard DRAM error) 1500 - E002 Error Opt.DRAM (Optional DRAM error) 1500...
  • Page 113 M A P 1 7 0 0 Mechanical System Faults Model Name: RJ-4100 When Message is Displayed When Message is Displayed Mechanical System Faults ENT1700 to ENT1720 Problem Trouble- Shooting List ENT. No. 1700 - Error E065 X Motor 1700 1700 - Error E069 X Encoder 1700...
  • Page 114 M A P 2 0 0 0 Trouble with Initialization Model Name: RJ-4100 When Message is Not Displayed Trouble with Initialization ENT2000 to ENT2070 Problem Trouble- Shooting List ENT. No. 2000 - Power supply does not come on 2000 2000 - LCD faulty (no display/erratic display) 2000 2010...
  • Page 115 M A P 2 0 0 1 Trouble with Initialization Model Name: RJ-4100 When Message is Not Displayed Trouble with Initialization ENT2000 to ENT2070 Problem Trouble- Shooting List ENT. No. 2000 - Power supply does not come on 2000 2000 - LCD faulty (no display/erratic display) 2000 2010...
  • Page 116 M A P 3 0 0 0 Trouble with Media Feed Model Name: RJ-4100 When Message is Not Displayed Trouble with Media Feed ENT3000 to ENT3010 Problem Trouble- Shooting List ENT. No. 3000 - The media comes off when it is initialized or during printing 3000 3000 3000...
  • Page 117 M A P 4 0 0 0 Trouble with Printing Model Name: RJ-4100 When Message is Not Displayed Trouble with Printing ENT4000 to ENT4130 Problem Trouble- Shooting List ENT. No. 4000 - Does not print continuously 4000 4010 - There is an extra feed after printing is finished 4010 4020 - Dots are missing from the printing...
  • Page 118 M A P 4 0 0 1 Trouble with Printing Model Name: RJ-4100 When Message is Not Displayed Trouble with Printing ENT4000 to ENT4130 Problem Trouble- Shooting List ENT. No. 4110 4110 - Inaccurate line distance in the direction of media feed (Subsidiary scanning distance) 4120 4120 - Inaccurate straight line in the direction of media feed (joining precision Y)
  • Page 119 M A P 5 0 0 0 Problem Involving Noise Model Name: RJ-4100 When Message is Not Displayed Problem Involving Noise ENT5000 to ENT5040 Problem Trouble- Shooting List ENT. No. 5000 - Abnormal noise when media is sucked down 5000 5010 - Abnormal noise when standing by ready to print 5010...
  • Page 120 M A P 6 0 0 0 Trouble with Media Cutting Model Name: RJ-4100 When Message is Not Displayed Trouble with Media Cutting ENT6000 to ENT6050 Problem Trouble- Shooting List ENT. No. 6000 - Does not cut normally 6000 6010 - Cutting occurs during printing 6010 6020...
  • Page 121 Online/Function Problems M A P 7 0 0 0 Model Name: RJ-4100 When Message is Not Displayed Online/Function Problems ENT7000 to ENT7070 Problem Trouble- Shooting List ENT. No. 7000 - Cannot connect normally with RS-232C 7000 7000 - Cannot connect normally with Centronics 7000 7000 - Cannot connect normally with Network...
  • Page 122 M A P 8 0 0 0 Other Model Name: RJ-4100 When Message is Not Displayed Other ENT8000 to ENT8070 Problem Trouble- Shooting List ENT. No. 8000 - The printer hangs up 8000 8010 - Power shutdown during printing 8010 8020 - The ink cartridges will not go in 8020...
  • Page 123 Fault-Tracing Procedure Model Name: RJ–4000 E X A 0 0 0 0 Fault-Tracing Procedure When Message is Displayed Printer Status Messages EXA1000 Data Errors EXA1200 Command Errors EXA1250 CPU System Faults EXA1500 Mechanical System Faults EXA1700 When Message is Not Displayed Trouble with Initialization EXA2000 Trouble with Media Feed...
  • Page 124 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 125 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 126 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 127 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 128 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 129 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 130 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 6 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 131 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 7 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 132 • Switch off the printer temporarily and check that the message is displayed when you switch on again. This message is displayed when a cartridge other than a genuine Mutoh • Use the printer’s self-diagnostic “Sensor: Cartridge” to make sure that the ink cartridge 1040 cartridge has been installed.
  • Page 133 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 0 9 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 134 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 1 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 135 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 1 0 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C →...
  • Page 136 Sequence R E P B A C • Not Filled • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check 1040 This message means "Initial filling has that the detection of cartridges present/absent and ink present/absent is normal.
  • Page 137 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 1 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 138 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 1 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 139 When Message is Displayed Printer Status Messages Model Name: RJ–4100 E X A 1 1 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 140 When Message is Displayed Data Errors Model Name: RJ–4100 E X A 1 2 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 141 B A C • MH01 Error (Undefined Command) • Try communicating with the available computer and cable. → Contact your Mutoh local dealer. A command that is not defined in any command mode has been analysed Confirm: Does the error occur when the RS-232C cable is changed? →...
  • Page 142 When Message is Displayed CPU System Faults Model Name: RJ–4100 E X A 1 5 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 143 • E016 CPU Err [00] (Interrupt exception • Check AC power supply and printer peripheral devices. error) → Contact your Mutoh local dealer. Indicates that handling an interrupt has generated an error. • Check whether the problem recurs. Even if there is no problem, switch on several times.
  • Page 144 • E016 CPU Err [10] (Reserved command • Check AC power supply and printer peripheral devices. exception error) → Contact your Mutoh local dealer. Indicates that a reserved command has caused an error. • Check whether the problem recurs. Even if there is no problem, switch on several times.
  • Page 145 When Message is Displayed CPU System Faults Model Name: RJ–4100 E X A 1 5 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 146 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E X A 1 7 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 147 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E X A 1 7 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 148 When Message is Displayed Mechanical System Faults Model Name: RJ–4100 E X A 1 7 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C •...
  • Page 149 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 150 → Re-insert it. → Replace the lever sensor assembly. • With genuine Mutoh cartridges properly inserted, use the printer’s self-diagnostic “Sensor: No Ink” or “Sensor: No Cartridge” to check that the detection of whether ink and cartridges are present or absent is working normally.
  • Page 151 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 152 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 2 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 153 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 154 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 3 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 155 Sequence R E P B A C • Ink cartridges are installed but not • With genuine Mutoh cartridges properly inserted, use the self-diagnostic “Sensor: No Ink” 1350 1040 recognized and “Sensor: No Cartridge” to check that the presence or absence of ink and the pres- ence or absence of cartridges is being detected correctly.
  • Page 156 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 157 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 6 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 158 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Initialization Model Name: RJ–4100 E X A 2 0 7 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 159 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Feed Model Name: RJ–4100 E X A 3 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 160 • Is the media mounted recommended by Mutoh? media mounting and initialization If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read incorrectly and be unable to recognize the media. → Mount recommended media and try again.
  • Page 161 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 162 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 163 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 164 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 2 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 165 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 166 B A C • Does not print at all • With genuine Mutoh cartridges properly inserted, use the printer’s self-diagnostic “Sensor: No Ink” 1040 or “Sensor: No Cartridge” to check that the detection of whether ink and cartridges are present or absent is working normally.
  • Page 167 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 168 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 169 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 5 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 170 → Replace it. 1420 1-22 • With genuine Mutoh cartridges properly inserted, use the printer’s self-diagnostic “Sensor: No Ink” 1040 or “Sensor: No Cartridge” to check that the detection of whether ink and cartridges are present or • Black and white lines appear in the absent is working normally.
  • Page 171 • Does cleaning restore normal operation? → Carry out three successive cleanings. Bad example • Is media recommended by Mutoh being used? → If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use recommended media.
  • Page 172 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 7 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 173 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 7 1 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 174 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 8 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 175 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 0 9 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 176 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 1 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 177 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 1 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 178 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 1 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 179 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Printing Model Name: RJ–4100 E X A 4 1 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 180 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E X A 5 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 181 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E X A 5 0 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 182 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E X A 5 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 183 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E X A 5 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 184 When No Error is Displayed on the Printer's Liquid Crystal Display Problem Involving Noise Model Name: RJ–4100 E X A 5 0 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 185 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 186 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 187 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 188 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 189 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 190 When No Error is Displayed on the Printer's Liquid Crystal Display Trouble with Media Cutting Model Name: RJ–4100 E X A 6 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 191 B A C • Cannot connect normally with RS- • Try communicating with the available computer and cable. → Contact your Mutoh local dealer. 232C Confirm: Does the error occur after the interface cable has been changed? • Cannot connect normally with →...
  • Page 192 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function Problems Model Name: RJ–4100 E X A 7 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 193 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function Problems Model Name: RJ–4100 E X A 7 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 194 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function Problems Model Name: RJ–4100 E X A 7 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 195 When No Error is Displayed on the Printer's Liquid Crystal Display Online/Function Problems Model Name: RJ–4100 E X A 7 0 6 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 196 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 0 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 197 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 1 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 198 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 2 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 199 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 3 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 200 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 4 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 201 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 5 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 202 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 6 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 203 When No Error is Displayed on the Printer's Liquid Crystal Display Other Model Name: RJ–4100 E X A 8 0 7 0 G O T O R e f . P a g e s Symptom Items to be Confirmed Sequence R E P B A C...
  • Page 204 Replacement and Adjustment Procedures Model Name: RJ–4100 R E P 0 0 0 0 Replacement and Adjustment Procedures Replacement and Adjustment Procedures Model Name: RJ–4100 R E P 0 0 0 0...
  • Page 205 Replacement and Adjustment Procedures Model Name: RJ–4100 R E P 0 0 1 0 Replacement and Adjustment Procedure Right and Left Covers REP 1010 Y Cable (A0) REP 1360 Front Cover REP 1020 Ink Tubes (A0) REP 1370 Panel Cover REP 1030 Cutter Solenoid Assembly REP 1380...
  • Page 206 How to remove and replace the Right and Left Covers Model Name: RJ–4100 R E P 1 0 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO ❈ Before carrying out this operation, switch off the power supply and remove the power 1.
  • Page 207 How to remove and replace the Front Cover Model Name: RJ–4100 R E P 1 0 2 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Removal, Front Cover Replacement 1. Remove the Right Cover. 2. Loosen the two fastening screws on the right side of the Front Cover.
  • Page 208 How to remove and replace the Panel Cover and Y Rail Cover Model Name: RJ–4100 R E P 1 0 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Removal, Panel Cover Replacement 1. Loosen the two screws on the Front Cover Right Cover Shaft and push the Front Cover to the left 2.
  • Page 209 How to remove and replace the Front Paper Guide and Rear Paper Guide Model Name: RJ–4100 R E P 1 0 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Removal, Front Paper Guide Replacement 1. Open the Front Cover. (Refer to REP1020) Screws 2.
  • Page 210 Model Name: RJ–4100 R E P 1 0 4 1 How to remove and replace the Right Side Cap and Left Side Cap GO TO Item Replacement and Adjustment Procedure TEST NO 1. Removal, Right Side Cap Replacement 1. Remove the Front Paper Guide. (Refer to REP1040) 2.
  • Page 211 How to open and close the Control Box Model Name: RJ–4100 R E P 1 0 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO ❈ Since the Control Box will hit the roll media when it is 1.
  • Page 212 How to remove and replace the Head Cover Model Name: RJ–4100 R E P 1 0 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Removal, Head Cover Replacement 1. Open the Front Cover. 2. Slide the Head out from the Maintenance Station. Caution! When you pull the Head, don’t press the cutter Screws cap or the cutter blade will be damaged.
  • Page 213 How to replace the X Motor Assembly Model Name: RJ–4100 R E P 1 0 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement How to replace the X Motor Assembly 1001 Procedure 1. Remove the Front Paper Guide. (Refer to REP1040) TEST5 2.
  • Page 214 How to replace the Fan Assembly and Fan Cable Model Name: RJ–4100 R E P 1 0 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Fan Assembly 1003 Procedure Fan assembly 1. Remove the Front Paper Guide. (Refer to REP1040) TEST11 2.
  • Page 215 How to replace the Speed Reduction Belt Model Name: RJ–4100 R E P 1 0 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Speed Reduction Belt 1001 Procedure X Motor Assembly 1. Loosen the four screws that fasten the X Motor Assembly to TEST5 fastening screws loosen the belt tension.
  • Page 216 How to replace the Lever Sensor Assembly Model Name: RJ–4100 R E P 1 1 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Lever Sensor Assembly 1002 Procedure 1. Remove the Front Paper Guide. (Refer to REP1040) TEST9 2.
  • Page 217 How to replace the Cover Switch Assembly Model Name: RJ–4100 R E P 1 1 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Cover Switch Assembly 1002 Procedure 1. Remove the Right Cover. (Refer to REP1010) TEST9 2.
  • Page 218 How to replace the Waste Fluid Box Detector Switch Assembly Model Name: RJ–4100 R E P 1 1 2 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 1. Remove the Right Paper Guide. (Refer to REP1040) 1002 Procedure 2.
  • Page 219 How to replace the Switch Cable Assembly/CD Cable Assembly Model Name: RJ–4100 R E P 1 1 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: The power cable connector must be discon- 1000 nected before this operation. TEST2 Switch Cable 1.
  • Page 220 How to replace the Main Board Assembly Model Name: RJ–4100 R E P 1 1 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO The Main Board is constructed so that backup parameters (“user 1000 parameters” and “adjustment parameters”) can be captured by a flash memory card.
  • Page 221 How to replace the Main Board Assembly Model Name: RJ–4100 R E P 1 1 4 1 GO TO Item Replacement and Adjustment Procedure TEST NO 4. Install latest 4. Install the latest program. (Refer to REP1600) 1000 program TEST2 5.
  • Page 222 How to replace the Power Supply Board and Fuse Model Name: RJ–4100 R E P 1 1 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: The power cable connector must be discon- 1000 nected before this operation. TEST2 CAUTION: Since the power supply remains hot after the...
  • Page 223 How to replace the Panel Board Assembly Model Name: RJ–4100 R E P 1 1 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Panel Board Assembly 1003 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST10 2.
  • Page 224 How to replace the Panel Cable Model Name: RJ–4100 R E P 1 1 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Panel Cable 1003 Procedure 1. Open the Control Box. (Refer to REP1050) TEST10 2.
  • Page 225 How to replace the Mother Board Assembly Model Name: RJ–4100 R E P 1 1 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Mother Board Assembly 1000 Procedure 1. Disconnect all communications connectors. TEST1 2.
  • Page 226 How to replace the Front Paper Sensor Assembly Model Name: RJ–4100 R E P 1 1 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Front Paper Sensor Assembly 1002 Procedure 1. Open the Control Box. (Refer to REP1050) TEST9 Screws...
  • Page 227 How to replace the Rear Paper Sensor Assembly Model Name: RJ–4100 R E P 1 2 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Rear Paper Sensor Assembly 1002 Procedure 1. Open the Control Box. (Refer to REP1050) TEST9 2.
  • Page 228 Model Name: RJ–4100 R E P 1 2 1 0 How to replace the Grid Roller and Coupling GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replacing the Grid Roller Assembly and Coupling 1001 Procedure Assembly TEST5 1000 Slide Self-tapping screw...
  • Page 229 How to replace the Pressure Assembly, Pressure Roller and Blade Model Name: RJ–4100 R E P 1 2 2 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replacing the Pressure Assembly 1001 Procedure TEST5 1. Remove right and left covers. (Refer to REP1010) 1000 2.
  • Page 230 How to replace the Pressure Assembly, Pressure Roller and Blade Model Name: RJ–4100 R E P 1 2 2 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 1001 Procedure TEST5 11. With the pressure lever down, loosen the set screw on the 1000 pressure shaft fastening spacer.
  • Page 231 How to replace the Pressure Assembly, Pressure Roller and Blade Model Name: RJ–4100 R E P 1 2 2 2 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 14. Pull out the pressure shaft from the right side of the frame. 1001 Procedure TEST5...
  • Page 232 How to replace the Pressure Assembly, Pressure Roller and Blade Model Name: RJ–4100 R E P 1 2 2 3 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Blade Replacement 1001 Procedure TEST5 1. Open the front cover. 1000 2.
  • Page 233 How to replace the Pump Motor Assembly Model Name: RJ–4100 R E P 1 2 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Pump Motor Assembly 1002 Procedure Remove the Panel Cover. (Refer to REP1030) TEST7 Remove the Front Cover.
  • Page 234 How to replace the Cap Assembly Model Name: RJ–4100 R E P 1 2 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Cap Assembly 1002 Procedure 1. Remove the Panel Cover. (Refer to REP1030) Spring Hook TEST7 2.
  • Page 235 How to replace the Wiper Model Name: RJ–4100 R E P 1 2 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Wiper 1002 Procedure 1. Remove the Panel Mounting Plate. (Refer to REP1230- 1. to TEST7 2.
  • Page 236 How to replace the Pump Assembly Model Name: RJ–4100 R E P 1 2 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Pump Assembly Procedure 1002 1. Remove the Panel Cover. (Refer to REP1030) TEST7 2.
  • Page 237 How to replace the Maintenance Station Assembly Model Name: RJ–4100 R E P 1 2 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Maintenance Station Assembly 1002 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST7 2.
  • Page 238 How to replace the Y Motor Assembly Model Name: RJ–4100 R E P 1 2 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Y Motor Assembly 1001 Procedure 1. Remove the Left and Right Covers. (Refer to REP1010) TEST4 2.
  • Page 239 How to replace the Steel Belt Model Name: RJ–4100 R E P 1 2 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Steel Belt 1001 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST4 2.
  • Page 240 How to replace the T Fence Model Name: RJ–4100 R E P 1 3 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the T Fence 1001 Procedure TEST4 1. Remove the Panel Cover. (Refer to REP1030) 1000 2.
  • Page 241 How to Replace the Steel Flexible Guide Assembly and Cursor Plate Spring Model Name: RJ–4100 R E P 1 3 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Steel Flexible Guide Assembly 1000 Procedure 1.
  • Page 242 How to replace the Y Return Pulley Assembly Model Name: RJ–4100 R E P 1 3 2 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Y Return Pulley Assembly 1001 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST4 2.
  • Page 243 How to replace the Cartridge Frame Assembly Model Name: RJ–4100 R E P 1 3 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Cartridge Frame Assembly 1002 Procedure 1. Carry out Head Cleaning. (Refer to REP1620) Ink ID Sensor Connector Detector assembly connector...
  • Page 244 How to replace the Cartridge Frame Assembly Model Name: RJ–4100 R E P 1 3 3 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 10. Remove the cartridge mounting plate from the X reinforce- 1002 Procedure ment R.
  • Page 245 How to replace the Cartridge Frame Assembly Model Name: RJ–4100 R E P 1 3 3 2 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 12. Remove the cartridge mounting plate. (Grasp the part that is 1002 Procedure caught in the groove) TEST8...
  • Page 246 How to replace the Cartridge Frame Assembly Model Name: RJ–4100 R E P 1 3 3 3 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 12. Remove the cartridge frame assembly for each ink. (Two Procedure fastening screws x four colors) 1002 TEST8 CAUTION: Be careful that the ink needles on the...
  • Page 247 How to replace the Ink ID assembly (Black) (Yellow) (Magenta) (Cyan) Model Name: RJ–4100 R E P 1 3 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement How to replace the Ink ID assembly Ink ID Sensor Connector 1002 Procedure (Black) (Yellow) (Magenta) (Cyan)
  • Page 248 How to replace the Detector Assembly (Black) (Yellow) (Magenta) (Cyan) Model Name: RJ–4100 R E P 1 3 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Detector Assembly 1002 Procedure (Black) (Yellow) (Magenta) (Cyan) TEST8 1.
  • Page 249 How to replace the Y Cable Model Name: RJ–4100 R E P 1 3 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Y Cable 1001 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST2 2.
  • Page 250 How to replace the Ink Tubes Model Name: RJ–4100 R E P 1 3 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Ink Tubes 1000 Procedure 1. Carry out Head Cleaning and empty the ink inside the tubes. TEST2 (Refer to REP1620) 2.
  • Page 251 How to replace the Ink Tubes Model Name: RJ–4100 R E P 1 3 7 1 GO TO Item Replacement and Adjustment Procedure TEST NO 2. Adjustment 1. Carry out the initial filling. (Refer to BAC2040) 1000 Examination CAUTION: Wait at least 30 minutes after the initial fill- TEST2 Procedure ing before printing.
  • Page 252 How to replace the Cutter Solenoid Assembly Model Name: RJ–4100 R E P 1 3 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Cutter Solenoid Assembly 1001 Procedure 1. Remove the Panel Cover. (Refer to REP1030) TEST6 Y Rail...
  • Page 253 How to replace the Print Head Assembly and Head Cable (Black) Model Name: RJ–4100 R E P 1 3 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Print Head Assembly and Head Cable (Black) 1000 Procedure Head Board...
  • Page 254 How to replace the Print Head Assembly and Head Cable (Black) Model Name: RJ–4100 R E P 1 3 9 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 14. Assembling is the reverse of the removal procedure. Procedure 1000 CAUTION:...
  • Page 255 How to replace the Print Head Assembly and Head Cable (Color) Model Name: RJ–4100 R E P 1 4 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement How to replace the Print Head Assembly and Head Cable Head Board 1000 Procedure...
  • Page 256 How to replace the Print Head Assembly and Head Cable (Color) Model Name: RJ–4100 R E P 1 4 0 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Assembling is the reverse of the removal procedure. Procedure 1000 CAUTION: Before the new head is fitted, check the head...
  • Page 257 How to replace the Y Paper Sensor Assembly Model Name: RJ–4100 R E P 1 4 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 1. Remove the Front Cover. (Refer to REP1020) 1002 Procedure 2. Remove the Panel Cover. (Refer to REP1030) 3.
  • Page 258 How to replace the Head Board Assembly Model Name: RJ–4100 R E P 1 4 2 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Head Board Assembly 1000 Procedure 1. Remove the Front Cover. (Refer to REP1020) TEST2 2.
  • Page 259 How to replace the Dampers (Black and Color) Model Name: RJ–4100 R E P 1 4 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Dampers (Black and Color) Procedure 1000 1. Carry out Head Cleaning. (Refer to REP1620) Head Board TEST2...
  • Page 260 How to replace the Cursor Assembly Model Name: RJ–4100 R E P 1 4 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Cursor Assembly 1001 Procedure TEST4 1. Remove the Front Cover. (Refer to REP1020) 1000 Fastening 2.
  • Page 261 How to replace the Origin Sensor Assembly Model Name: RJ–4100 R E P 1 4 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Origin Sensor Assembly 1002 Procedure 1. Remove the Front Cover. (Refer to REP1020) TEST9 2.
  • Page 262 How to replace the Waste Fluid Box Model Name: RJ–4100 R E P 1 4 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement How to replace the Waste Fluid Box Procedure 1. Take out the Waste Fluid Box (under the Right Cover). 2.
  • Page 263 How to replace the Junction Board Assembly Model Name: RJ–4100 R E P 1 4 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Junction Cable 1. Replacement How to replace the Junction Board Assembly Procedure 1. Remove the Front Cover. (Refer to REP1020) 2.
  • Page 264 Network Interface Board Model Name: RJ–4100 R E P 1 4 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1000 CAUTION: Before starting work, be sure to disconnect the power supply cable connector. TEST1 Screws 1. Replacement Network Interface Board (Optional Item) Procedure 1.
  • Page 265 How to replace Extended Memory (8 MB) (16 MB) (32MB) Model Name: RJ–4100 R E P 1 4 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Switch off the power before performing this operation. Main Board 1.
  • Page 266 How to replace the Scroller Model Name: RJ–4100 R E P 1 5 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Remove the Scroller from the printer. Procedure 1. Go to the back of the printer and push the Scroller Lock Lever while you lift the right end of the Scroller and slide the Scroller Remove while pressing the Scroller Lever to the right to remove it.
  • Page 267 How to replace the Cutter Blade Model Name: RJ–4100 R E P 1 5 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Before starting work, be sure to disconnect 1001 the power supply cable connector. TEST6 1.
  • Page 268 Model Name: RJ–4100 R E P 1 5 2 0 How to Adjust the Platen Height GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment Platen Height Adjustment Inspection 1. Adjust the rail height jig. (Refer to REP1610) Procedure Mount the rail height jig on the standard base and set the dial gauge to “0”.
  • Page 269 How to replace the O-rings (Small) and (Large) Model Name: RJ–4100 R E P 1 5 3 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: 16 O-rings small and large are used. Be care- Head Damper 1000 ful not to mistake them.
  • Page 270 How to replace the Tube Guide Assembly Model Name: RJ–4100 R E P 1 5 4 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement Replace the Tube Guide Assembly 1000 Procedure M3 x 6W 1. Remove the Panel Cover. (Refer to REP1030) TEST2 Screw...
  • Page 271 How to Adjust Steel Belt Tension Model Name: RJ–4100 R E P 1 5 5 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Steel belt are highly susceptible to breakage and end damage and must be handled care- fully.
  • Page 272 How to Adjust X Speed Reduction Belt Tension Model Name: RJ–4100 R E P 1 5 6 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: When the Speed Reduction Belt has been replaced, apply grease to the belt evenly. (Silicone Grease G501) How to Adjust X Speed Reduction Belt Tension 1.
  • Page 273 How to Adjust the Tilt of the Print Head (Black) Model Name: RJ–4100 R E P 1 5 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment CAUTION: When the Print Head Assembly is to be replaced, the Head must first be cleaned.
  • Page 274 Adjust the Tilt of the Print Head (Black) Model Name: RJ–4100 R E P 1 5 7 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 4. Implement the “Capping Position Adjustment”. (Refer to BAC2010) 5. Implement the “Head Rank Input”. (Refer to BAC2020) Verification 6.
  • Page 275 Adjust the Tilt of the Print Head (Black) Model Name: RJ–4100 R E P 1 5 7 2 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 14. Implement the “Color Head Tilt Verification”. (Refer to BAC2070) Verification This will run unidirectional printing with four colors.
  • Page 276 Adjust the Tilt of the Print Head (Black) Model Name: RJ–4100 R E P 1 5 7 3 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 18. Implement “Repeatability Printing Positioning”. (Refer to Media eject BAC2080) direction Verification This will run single-pass, bidirectional printing three times and compensate for any offset of the second line (CCW...
  • Page 277 Adjust the Tilt of the Print Head (Black) Model Name: RJ–4100 R E P 1 5 7 4 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 23. Next, check the printing and enter a positive value to move the Color towards the Cap with respect to the Black or a Verification negative value to move in the opposite direction.
  • Page 278 How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: RJ–4100 R E P 1 5 8 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment CAUTION: When the Print Head Assembly is to be replaced, the Head must first be cleaned.
  • Page 279 How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: RJ–4100 R E P 1 5 8 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 4. Implement the “Capping Position Adjustment”. (Refer to BAC2010) Verification 5.
  • Page 280 How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: RJ–4100 R E P 1 5 8 2 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 12. Implement the “Color Head Tilt Verification”. Verification Repeat Steps 9 and 10 until the positioning matches that of the Black Head.
  • Page 281 How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: RJ–4100 R E P 1 5 8 3 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Adjustment 17. Implement the “CW Adjustment”. (Refer to BAC2090) This will compensate for any difference between the printing Verification start position (5 mm from the edge of the media) and the...
  • Page 282 How to Capture and Install Backup Parameters Model Name: RJ–4100 R E P 1 5 9 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Failure to switch off the power before mounting and unmounting flash memory card may cause damage to the Main 1000 Board and make it impossible to install data properly.
  • Page 283 How to Install a Program (Software Upgrade) Model Name: RJ–4100 R E P 1 6 0 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: Failure to switch off the power before mounting and unmounting flash memory may cause damage to the Main 1000 Board and make it impossible to install data properly.
  • Page 284 How to Measure the Y Rail Fitting Precision Model Name: RJ–4100 R E P 1 6 1 0 GO TO Item Replacement and Adjustment Procedure TEST NO CAUTION: The Y Rail fitting precision affects picture quality and rec- tangular accuracy. If, for any reason, you think the preci- sion has altered or the frame and XY rails have been removed and readjustment is necessary, special jigs are available for taking measurements.
  • Page 285 How to Measure the Y Rail Fitting Precision Model Name: RJ–4100 R E P 1 6 1 1 GO TO Item Replacement and Adjustment Procedure TEST NO 2. How to con- 1. In fitting the Y Rail, the height is fixed by pressing on frame trol precision guide pins (left and right in each of two places) and parallelism and specifica-...
  • Page 286 Head Cleaning Procedure 1 Model Name: RJ–4100 R E P 1 6 2 0 3. Select Black, Color or Both and press the “Confirm” key. CAUTION 1: When to Clean the Head (In the case of Both, the Head Cleaning sequence will be Black followed by Color. “Head Cleaning”...
  • Page 287 How to Check the Power Supply Voltages/100 V AC, 200 V AC Model Name: RJ–4100 R E P 1 6 3 0 Power Cable 1. Turn off the Power Switch and open the Control Box. (The Power Cable may remain connected.) 2.
  • Page 288 How to Check the Power Supply Voltages/5 V DC Model Name: RJ–4100 R E P 1 6 4 0 → Turn off the power supply momentarily to disconnect J110 (Cartridge Sensor 1. Turn off the power switch and open the Control Box. (The power cable may remain connected.) Assembly Black) from the Main Board and check again.
  • Page 289 How to Check the Power Supply Voltages/24 V DC and 42 V DC Model Name: RJ–4100 R E P 1 6 5 0 24 V DC Check 42 V DC Check 1. Turn off the power switch and open the Control Box. 1.
  • Page 290 How to Clean the Head Nozzle Face Model Name: RJ–4100 R E P 1 6 6 0 If the nozzles are clogged by paper dust or foreign matter clinging to the Head Nozzle Face, use the following procedure to remove it. CAUTION: Be careful not to touch the nozzle face directly with your fin- gers otherwise normal ejection may not be possible.
  • Page 291 How to replace X Speed Reduction Pulley Assembly Model Name: RJ–4100 R E P 1 6 7 0 GO TO Item Replacement and Adjustment Procedure TEST NO 1. Replacement 1. Remove left and right covers. (Refer to REP1010) 1000 Procedure 2.
  • Page 292 How to replace X Speed Reduction Pulley Assembly Model Name: RJ–4100 R E P 1 6 7 1 GO TO Item Replacement and Adjustment Procedure TEST NO 1000 TEST2 1. Replacement 8. Loosen two B stopper hexagon set screws. Procedure B Stopper Hex.

  • Page 293: Test Procedures

    Test Procedures Model Name: RJ–4100 T S T 0 0 0 0 Test Procedures Test 1 Printing from User's Host Computer TST1000 Test 2 Print a Test Print TST1000 Test 3 Skew Check TST1000 Test 4 Head Movement Aging Test TST1001 Test 5 Media Feed Aging Test...
  • Page 294 Test Procedures (Test 1 to Test 3) Model Name: RJ–4100 T S T 1 0 0 0 Item Test Procedure Test 1: 1. With the cooperation of the user/operator, have the user's data printed in the user's operating environment. Printing from User's Host 2.
  • Page 295 Test Procedures (Test 4 to Test 6) Model Name: RJ–4100 T S T 1 0 0 1 Item Test Procedure Test 4 : 1. Remove media from the printer. Head Movement 2. Under “Aging/Carriage Motor” in the self-diagnostics menu, select “Aging/Unidirectional Y” then set the number of agings Aging Test to 50 times and begin aging (Refer to BAC6010) 3.
  • Page 296 Test Procedures (Test 7 to Test 9) Model Name: RJ–4100 T S T 1 0 0 2 Item Test Procedure Test 7: 1. Under “Aging/Maintenance Unit” in the self-diagnostics menu, set the number of agings to 50 times and begin aging Maintenance Unit (Refer to BAC6040) Aging Test...
  • Page 297 Test Procedures (Test 10 to Test 11) Model Name: RJ–4100 T S T 1 0 0 3 Item Test Procedure Test 10: 1. Verify “Key Input Check” when “Panel Test” is displayed in the “Examination/Panel” self-diagnostic menu. Panel Test (Refer to BAC1030) 2.
  • Page 298 Fundamental Knowledge Model Name: RJ–4100 G I D 0 0 0 0 Fundamental Knowledge Basic Specifications GID1000 • Name of Parts GID1100 Principles of Operation GID2000 Explanation of Operations Around the Head GID2010 Explanation of Printing Operation GID2100 System Block Diagram GID3000 Explanation of Boards GID3010...
  • Page 299 Basic Specifications Model Name: RJ–4100 G I D 1 0 0 0 System RJ-4100 System RJ-4100 Printing System On-demand piezo driving system Area Available for Printing (Margins) Front Back Right Left (Large capacity, 4-color, independently removable ink cartridges: 220 cc ± 5 cc) ❉...
  • Page 300 Model Name: RJ–4100 G I D 1 1 0 0 Names of Parts 1. Names of exterior parts of the Main Unit (2) Front Cover (3) Left Cover (11) Y Rail Cover (7) Rear Paper Guide (1) Operating Panel (10) Cartridge Cover (4) Right Cover (8) Pressure Lever (6) Front Paper Guide...
  • Page 301 Model Name: RJ–4100 G I D 1 1 1 0 Names of Parts 2. Names of parts of the Main Unit media transport system and left and right frames Flushing Box Y Rail Platen Y Rail Speed Reduction Pressure roller Pulley Support Suction Fan Assembly Pressure bracket...
  • Page 302 Model Name: RJ–4100 G I D 1 1 2 0 Names of Parts 3. Names of Main Unit Y Drive Unit Y Return Head Board Y Cable Pulley Shaft Y Driven Pulley Head Cover Assembly Cover Switch Drive Pulley Left Frame Y Motor Assembly Right Frame Steel Belt...
  • Page 303 Model Name: RJ–4100 G I D 1 1 3 0 Names of Parts 4. Names of Head Unit Origin Sensor Head Board Assembly Ink Tubes Printer Head (Black) Cutter Cap Cutter Blade T Fence Cursor Roller Cursor Cutter Holder Connecting Screw H Adjustor A Paper Sensor Assembly Cursor Roller...
  • Page 304 Model Name: RJ–4100 G I D 1 1 4 0 Names of Parts 5. Names of maintenance station GA parts Tube Fastening Spring Ink Tubes Wiper Extension Tubes Pump Transfer Cap Assembly Assembly Gears Maintenance Frame Transfer Gears Speed Reduction Gear Idler Gear Maintenance Unit Pump Motor Assembly...
  • Page 305 Model Name: RJ–4100 G I D 1 1 5 0 Names of Parts 6. Names of Cartridge Unit Cartridge Sensor Ink Tubes Joint 1 Connecting Screw Cartridge Pipe Cartridge Side Plate Ink Cartridge Needle Insertion Error Prevention Plate Cartridge Base Ink ID Sensor (Ink type identification sensor) Detector Assembly...
  • Page 306 Principles of Operation Model Name: RJ–4100 G I D 2 0 0 0 Principles of Operation 1. Ink ejection principle The printing system of RJ-4100 Series heads is an on-demand piezoelectric operated system. The principle of this system is that, using the vibration of a piezo element, ink enters the flow path and the path expands and contracts when the piezo element vibrates, ejecting the ink.
  • Page 307 Principles of Operation Model Name: RJ–4100 G I D 2 0 0 1 6. RJ-4100 Series ink system A RJ-4100 Series printer has one monochrome head and one head for three colors (cyan, magenta, yellow). Both dye inks and pigment inks can be used (but all four colors must be the same type). Inside head Ink container (Damper)
  • Page 308 Explanation of Operations Around the Head Model Name: RJ–4100 G I D 2 0 1 0 • Head cleaning This function is to remedy head nozzle blockage. When ink is ejected by the pump attached to the capping unit, head maintenance is carried out by wiping and rubbing actions. Cleaning modes include normal cleaning and powerful cleaning as well as periodic cleaning after each hour of accumulated printing time.
  • Page 309 Explanation of Operations Around the Head Model Name: RJ–4100 G I D 2 0 1 1 • Head washing This function is operated only from Self-Diagnostic mode. (Refer to BAC2160) It is a function intended for removing ink from the heads and tubes and for washing them when the printer is shipped and whenever it is moved. The operation is broken into the following three stages.
  • Page 310 Explanation of Printing Operation Model Name: RJ–4100 G I D 2 1 0 0 Head layout and resolution Bidirectional and uni-directional printing This printer has a black head and a color head and the four colors are arranged Cyan, magenta and yellow are mixed as shown in the diagram below in order to pro- side-by-side in line as shown below.
  • Page 311 Explanation of Printing Operation Model Name: RJ–4100 G I D 2 1 0 1 1. 360dpi High speed printing mode 2. 360dpi Standard printing mode 2-pass, bidirectional 360 dpi x 360 dpi 4-pass, bidirectional 360 dpi x 360 dpi Nozzle 1 Nozzle 1 126units 62units...
  • Page 312 Explanation of Printing Operation Model Name: RJ–4100 G I D 2 1 0 2 3. 360dpi High quality printing mode 4. 720dpi High speed printing mode 4-pass, uni-directional 360 dpi x 360 dpi 4-pass, bidirectional 720 dpi x 720 dpi Nozzle 1 Nozzle 1 62units...
  • Page 313 Explanation of Printing Operation Model Name: RJ–4100 G I D 2 1 0 3 5. 720dpi Standard printing mode 6. 720dpi High quality printing mode 4-pass, uni-directional 720 dpi x 720 dpi 8-pass, uni-directional 720 dpi x 720 dpi Forward travel 31units Nozzle 1 Nozzle 1...
  • Page 314 System Block Diagram Model Name: RJ–4100 G I D 3 0 0 0 System Block Diagram Model Name: RJ–4100 G I D 3 0 0 0...
  • Page 315 Explanation of Boards Model Name: RJ–4100 G I D 3 0 1 0 1. Board System Board Name Board Number External View Reference Page Main Board Assembly DE-41524 GID3020 Head Board Assembly DE-41525 GID3030 Panel Board Assembly DE-40097 GID3040 Mother Board Assembly DE-40098 GID3050 Power Board Assembly...
  • Page 316 Explanation of Boards Model Name: RJ–4100 G I D 3 0 1 1 3.2 Head Board (DF-41525) The Head Board, located on the carriage, distributes head control signals from the Main Board to the head. Voltages used are +5 V, +24 V and +42 V. Principal functions of the Head Board are: •...
  • Page 317 Connector Layout Diagram : Main Board Assembly Model Name: RJ–4100 G I D 3 0 2 0 J100 AC Switch Power Off input Information output +42V +24V +24V Connector Layout Diagram : Main Board Assembly Model Name: RJ–4100 G I D 3 0 2 0...
  • Page 318 Connector Layout Diagram : Head Board Assembly Model Name: RJ–4100 G I D 3 0 3 0 Connector Layout Diagram : Head Board Assembly Model Name: RJ–4100 G I D 3 0 3 0...
  • Page 319 Connector Layout Diagram : Panel Board Assembly Model Name: RJ–4100 G I D 3 0 4 0 Connector Layout Diagram : Panel Board Assembly Model Name: RJ–4100 G I D 3 0 4 0...
  • Page 320 Connector Layout Diagram : Mother Board Assembly Model Name: RJ–4100 G I D 3 0 5 0 Connector Layout Diagram : Mother Board Assembly Model Name: RJ–4100 G I D 3 0 5 0...
  • Page 321 Connector Layout Diagram : Power Board Assembly Model Name: RJ–4100 G I D 3 0 6 0 NEUTRAL input Switch status detection signal LINE input J002 LINE input NEUTRAL input Switch status detection signal J003 AC switch Power Off input data output +42V +24V...
  • Page 322 Connector Layout Diagram : Junction Board Assembly Model Name: RJ–4100 G I D 3 0 7 0 Not used INK ID Bk Detector Bk Not used INK ID C Detector C Not used INK ID M Detector M INK ID Y Not used Detector Y Ink ID Cable...
  • Page 323 Power On Sequence Model Name: RJ–4100 G I D 4 0 1 0 error occurs Power Switch ON [Check Standard DRAM] Serious Error (StdDRAM) error occurs [Check Optional DRAM] Serious Error (OptDRAM) error occurs [Check NVRAM] [Write initial values to NVRAM] error occurs [Read NVRAM] Serious Error (NVRAM)
  • Page 324 Power Off Sequence Model Name: RJ–4100 G I D 4 0 2 0 Power Switch Off < Origin detection in progress > [Servo slows and stops] < Media initialization in progress > [Servo slows and stops] [Servo slows and stops] <...
  • Page 325 Media Detection Sequence Model Name: RJ–4100 G I D 4 0 3 0 Initialize Media < Is carriage at maintenance position? > [Move carriage to Media initialization standby position] < Is panel set to cut media? > [Media leading edge detection] (1) [Media leading edge detection] (1) [Media width detection] (2) [Media width detection] (2)
  • Page 326 Media Detection Sequence Model Name: RJ–4100 G I D 4 0 3 1 (1) Media Leading Edge Detection Head Front sensor Rear sensor (XF) (XR) Media leading edge detection < Is media over XF? > [Move media back until XF goes off] [Move media forward until XF goes on] <...
  • Page 327 Media Detection Sequence Model Name: RJ–4100 G I D 4 0 3 2 (2) Media Width Detection A direction B direction Carriage Maintenance Unit Media Width Detection < In the carriage over the maintenance unit? > [Move carriage to maintenance unit] [x = reflection sensor reading of position with no media] [Move carriage to a position where the reflection sensor comes over the media a = reflection sensor reading] [Move 5 mm towards A, b = reflection sensor reading]...
  • Page 328 Media Detection Sequence Model Name: RJ–4100 G I D 4 0 3 3 (3) Media trailing edge detection Head Front sensor Rear sensor (XF) (XR) Media trailing edge detection [Move media forward until XR goes off] < Media moved 1300 mm > [Recognition that roll media is loaded] <...
  • Page 329 Normal Standby Sequence Model Name: RJ–4100 G I D 4 0 4 0 Normal Standby Condition < Receive online data > < Analyse received data > < Mount media > [Initialize media] [Media is mounted when either XF or XR sensor is on] <...
  • Page 330 Encoder Disconnected Check Sequence Model Name: RJ–4100 G I D 4 0 5 0 Compete check for [Initialize PWM gate array] disconnected encoder [Check X-axis + direction] < Origin sensor ? > [Check Y-axis + direction] [Check Y-axis - direction] [Check X-axis - direction] [Check X-axis - direction] [Check Y-axis - direction]...
  • Page 331 Origin Detection Sequence Model Name: RJ–4100 G I D 4 0 6 0 Origin Detection A0 Machine Origin Flag A direction B direction Origin Origin < Inside origin flag ? > [Move (200 mm) towards A while monitoring Origin sensor off] Detection <...
  • Page 332 Origin Detection Sequence Model Name: RJ–4100 G I D 4 0 6 1 [Move 10 mm towards B] [Move (50 mm) towards A until origin sensor goes off] < Moved 50 mm without sensor going off ? > [Faulty sensor error] [Let current position be "a"] [Move 5 mm towards A] [Move (35 mm) towards B until origin sensor goes off]...
  • Page 333 Media Cutting Sequence Model Name: RJ–4100 G I D 4 0 7 0 Detects trailing edge of media Maintenance Unit < Printing in progress ? > Media Cutting < Manual cutting requested ? > If media has just been initialized, feed 10 mm [Wait ink drying period] <...
  • Page 334 Color Printing Sequence (Including Flushing) Model Name: RJ–4100 G I D 4 0 8 0 Color Printing < Are you printing with media already mounted when power was switched on ?> [Pull media 300 mm forward] Sequence [Pull media 250 mm forward] <...
  • Page 335 Stored Test Patterns Model Name: RJ–4100 P A T 0 0 0 0 Stored Test Patterns < Stored Test Patterns > These are patterns that are stored in the printer and can be output by the user or the serviceman when required without using a host computer. The printer contains the following five stored test patterns, any of which can be output directly by keys.
  • Page 336 Stored Test Patterns/Test Pattern Model Name: RJ–4100 P A T 1 0 0 0 Test Pattern When trouble related to printing (such as picture quality or printing precision) has occurred, having this pattern output in the field can become the basis for identifying the cause of the problem from the maintenance manual.
  • Page 337 Stored Test Patterns/Color palette Model Name: RJ–4100 P A T 2 0 0 0 Color palette Color palette Enables the user to determine colors for lines and in-fill painting. 1. Make sure no data are being received then mount an A3 or larger sheet of cut media or roll media in the printer.
  • Page 338 Stored Test Patterns/Print quality adjustment pattern Model Name: RJ–4100 P A T 3 0 0 0 Print quality adjustment pattern This prints patterns shown in the diagram on the right for making fine adjustments of printing quality. • Pattern A is for adjusting the Repeatability printing position of the black head. •...
  • Page 339 Stored Test Patterns/Setup List Model Name: RJ–4100 P A T 4 0 0 0 Setup List This prints out a list of user data currently set in the printer. 1. Make sure no data are being received then mount an A4 or larger sheet of cut media or roll media in the printer. 2.
  • Page 340 Self-Diagnostic Functions Model Name: RJ–4100 B A C 0 0 0 0 Self-Diagnostic Functions This chapter explains about self-diagnostic functions that are not available to the user. These functions are intended for use during manufacture, adjustment and maintenance and include “Panel Diagnosis” operated from the panel and “Personal Computer Diagnosis” oper- ated by connecting a personal computer.
  • Page 341 Self-Diagnosis Tree 1 Model Name: RJ–4100 B A C 0 0 1 0 Examination Memory Capacity Memory Capacity: 8 MB BAC1000 Versions Firmware BAC1010 Parameters BAC1020 DIP Switches Panel Keys 360 dpi / 720 dpi BAC1030 LEDs and Buzzer Sensors X Front, X Rear, Covers, Levers BAC1040 Origin, No Ink, No Cartridge, Special Cartridge, Media Edge...
  • Page 342 Self-Diagnosis Tree 2 Model Name: RJ–4100 B A C 0 0 1 1 Adjustments Capping Position Adjustment BAC2010 Skew Verification BAC2030 Black Rank: ❉❉❉ Head Rank Input (including Initial Filling) BAC2040 Color Rank: ❉❉❉ Filling Black & Color Black Color Head Nozzle Verification Printing BAC2050...
  • Page 343 Self-Diagnosis Tree 3 Model Name: RJ–4100 B A C 0 0 1 2 Cleaning BAC3000 3.1 Normal Black & Color 3.2 Powerful Black Color Test Printing BAC4000 4.1 Head Printing Verification Black infill printing 4.3 Adjustment Parameters Parameters BAC5000 5.1 Initialization Capping Position BAC5010 X Encoder Resolution...
  • Page 344 How to Start Self-Diagnosis Model Name: RJ–4100 B A C 0 0 2 0 These pages deal with the hidden diagnostic functions of the Inkjet Printer. These 1. Power supply to the printer is off hidden diagnostics are mainly intended for examining boards and determining 2.
  • Page 345 How to Start Self-Diagnosis Model Name: RJ–4100 B A C 0 0 2 1 Operations for selecting Diagnostics items are shown below. To terminate self-diagnostics, switch off the power. DIAG: Exam Menu Up ENTER DIAG: Exam Examination Menu Back Menu Down Menu Up ENTER DIAG: Adjustment...
  • Page 346 Examination Model Name: RJ–4100 B A C 1 0 0 0 This is intended for board checking. X and Y excitation is not turned on by selecting To return to the Diagnostics Menu from the Examination Menu, press [Back]. “Examination” from the Diagnostics Menu. The X and Y excitation condition will be preserved as it is at the time you select an EXAM: item to be examined.
  • Page 347 Memory Capacity Model Name: RJ–4100 B A C 1 0 1 0 This procedure is used to check the capacity of the memory on a board. When this item is selected, the memory capacity is displayed on the panel or terminal. EXAM: Memory Capacity Memory Capacity:...
  • Page 348 Version Model Name: RJ–4100 B A C 1 0 2 0 This procedure is used to confirm the firmware version (program, backup parame- ters) and DIP switch settings (On: 0, Off: 1, switch 1 is Lsb, 8 is Msb). These are shown separately on the panel or all together on the terminal.
  • Page 349 Panel Model Name: RJ–4100 B A C 1 0 3 0 This procedure is used to check panel keys, LCD, LEDs and buzzer. EXAM: Panel P A N E L : K e y Panel key check Menu Up ENTER (Shifts to LCD after displaying for two seconds) P A N E L : L c d I I I I I I Panel LCD check Menu Up...
  • Page 350 Sensors Model Name: RJ–4100 B A C 1 0 4 0 This procedure is used for checking, from displays on panel or terminal, the status of sensors for XF (the X Front Sensor), XR (the X Rear Sensor), cover, lever, origin, no ink Menu Up (K, M, C, Y), cartridge (K, M, C, Y), special cartridge, media edge sensor level, head thermistor value and whether or not the waste fluid tank is present.
  • Page 351 Encoders Model Name: RJ–4100 B A C 1 0 5 0 This procedure is used to verify the values of X-axis (media feed) and Y-axis (car- riage) from displays on the panel or the terminal. EXAM: Encoder Menu Up ENCODER : X 0000 X encoder check Menu Down...
  • Page 352 Fans Model Name: RJ–4100 B A C 1 0 6 0 This procedure is used to verify that the fans are working by turning them on and off. EXAM: Fan Fan: On Fan goes off 10 seconds after starting Fan: Off Displayed for 5 seconds after fan has gone off Panel keys are ignored during fan on/off display.
  • Page 353 Model Name: RJ–4100 B A C 1 0 6 5 Ethernet Board This procedure is used to verify the initialization of Ethernet board data. EXAM: Network Board Ethernet board initialization is in progress. Network board: Initialize Wait until the next message is displayed. Network board: None There is no Ethernet board.
  • Page 354 History Model Name: RJ–4100 B A C 1 0 7 0 This procedure is used to verify the history of maintenance (head ejection count and numbers of wipings and rubbings, the numbers of wipings and rubbings with the wiper, volume of waste fluid, and the amount of ink remaining) and serious failures (MOE type).
  • Page 355 History Model Name: RJ–4100 B A C 1 0 7 1 Maintenance History Panel and Terminal displays are shown below. Menu Up EXAM: Mainte Waste-Ink: 120 cc Volume of ink waste fluid Menu Down Menu Up Menu Up Number of Black head ejections K Head Count: KRemainder: Full...
  • Page 356 History Model Name: RJ–4100 B A C 1 0 7 2 [ Serious Failure History ] This procedure is used to verify the history of serious failures. CPU errors are not included in the serious failure history. The history displays a maximum of seven events. Panel displays are shown below. RECORD: Error Menu Up ERROR0...
  • Page 357 Adjustment Model Name: RJ–4100 B A C 2 0 0 0 This procedure is used for correcting media feed and printing position. This is done by mechanical adjustments (head tilt) and firmware parameter adjustments. If this item is selected when X and Y excitations are off, the X and Y excitations will be turned on and the initialization sequence will be carried out.
  • Page 358 Adjustment Model Name: RJ–4100 B A C 2 0 0 1 Press [Back] to return to the self-diagnostics Menu from the Adjustment Menu. DIAG: Adjustment Menu Up Menu Up ENTER AJST: CW (MD) AJST: Home Capping Position Adjustment Back Menu Down Menu Up Menu Down Menu Up...
  • Page 359 How to Adjust the Capping Position Model Name: RJ–4100 B A C 2 0 1 0 This procedure is used for aligning the capping position correctly by adjusting the capping position parameters in the firmware. When this item is selected, the printer carries out the home position detection sequence and then automatically pushes the carriage against the maintenance unit to detect the carriage position at that time.
  • Page 360 How to Check Media Skew Model Name: RJ–4100 B A C 2 0 3 0 This procedure will feed a specific amount of paper (a single pass band feed) and the sen- Press [ENTER] to move to “Adjustment: Rank Input” or [Back] to move to sors will read the position of the edge of the media before and after feeding and check for “AJST: ChkPaperMov”.
  • Page 361 How to Enter Head Rank Model Name: RJ–4100 B A C 2 0 4 0 This procedure is for entering back or color head rank. It is used for determining the CAUTION head drive voltage and for temperature compensation. The panel has a range set- ting range and an out of range rank entry on the terminal will be ignored.
  • Page 362 How to Check Head Nozzles Model Name: RJ–4100 B A C 2 0 5 0 After filling the inks, this procedure uses printing results to check whether the head If [ENTER] is pressed while “Nozzle check completed” is displayed, the “AJST: nozzles are ejecting the ink properly.
  • Page 363 How to Check Black Head Tilt Model Name: RJ–4100 B A C 2 0 6 0 This procedure uses printing results to check whether the black head is tilted. If it is Black Head Tilt Check Pattern tilted, it needs to be adjusted mechanically. Check Items Black head tilt AJST: Black Tilt...
  • Page 364 How to Check Color Head Tilt Model Name: RJ–4100 B A C 2 0 7 0 This procedure uses printing results to check whether the black head is tilted. If it is Color Head Tilt Check Pattern tilted, it needs to be adjusted mechanically. Check Items Color head tilt (based on Black head) AJST: Color Tilt...
  • Page 365 How to Align Repeatability Printing Position Model Name: RJ–4100 B A C 2 0 8 0 This procedure is used to align black and color normal dot and micro dot repeatability printing positions. This involves making a bidirectional test print and from the results adjusting the CCW printing delay (position and timing) by entering into the firware the differences between the CW printing position and the CCW printing position.
  • Page 366 How to Align Repeatability Printing Position Model Name: RJ–4100 B A C 2 0 8 1 Repeatability printing position alignment pattern Adjustment items Black and color reciprocal printing position alignment Printing method Single-pass, bidirectional Black X 180 dpi, Y 360 dpi Color X 180 dpi, Y 360 dpi CW printing...
  • Page 367 How to Adjust CW Model Name: RJ–4100 B A C 2 0 9 0 This procedure is used for adjusting the left side (capping side) edge position for plotting and for axial alignment of the black and color heads. The adjustment of the edge sensor position in the firmware, the black head to color head distance, color CW printing delay (position and time) and color CCW printing delay (position and time) is made by entering the value (positional difference) resulting from a unidirectional adjustment print.
  • Page 368 How to Adjust CW Model Name: RJ–4100 B A C 2 0 9 1 CW Adjustment Pattern Adjustment Items Adjust position of left edge of plot (on the capping position side) Black and color head axial alignment Printing method Single-pass, uni-directional Black X 180 dpi, Y 360 dpi Color...
  • Page 369 How to Adjust the Flush Pointer Model Name: RJ–4100 B A C 2 1 1 0 This procedure is used to adjust the position of black or color flushing into the flush- ing box. The adjustment causes flushing into the flushing box and from the results the position for black or color flushing will be entered in 720 dpi units.
  • Page 370 How to Adjust the Media Transport Distance Model Name: RJ–4100 B A C 2 1 2 0 This procedure is used to adjust the distance for media transport. The adjustment Media feed distance adjustment pattern determines the resolution in the firmware for the X encoder by causing lines to be Adjustment items Adjust the distance for media transport printed in the direction of media feed and entering their distance.
  • Page 371 How to Adjust Front-to-Head, Cutter-to-Head Distances Model Name: RJ–4100 B A C 2 1 3 0 This procedure is used to adjust the distances between the front sensor and the Enter the distance from the bottom of the media to the printing position. head and between the cutter and head which affect printing and media cutting by entering top and bottom margins.
  • Page 372 How to Adjust the Rear Sensor Position Model Name: RJ–4100 B A C 2 1 4 0 This procedure is used to ensure the proper detection of the length of cut sheet media. It adjusts the position of the rear sensor in the firmware by entering the media length after cut media has been loaded and detected.
  • Page 373 Press [Back] after adjustment parameter printing has finished to move to “AJST: HeadWash”. At other times, press [Back] to move to “AJST: TestPrint” 1 The display is as shown below: MUTOH BT00000000 How to Make a Test Print Model Name: RJ–4100...
  • Page 374 Head Cleaning Model Name: RJ–4100 B A C 2 1 6 0 This procedure is used at the end of the production process or before prior to head replacement. Note: For color head cleaning, you will be asked to confirm that all color cartridges have been removed and to install the cleaning jig.

  • Page 375: Cleaning

    Cleaning Model Name: RJ–4100 B A C 3 0 0 0 This procedure is used for head nozzle cleaning. The items are as follows. Normal Normal cleaning (wiping). Select from Both black and color, Black only, and Color Item Details only.

  • Page 376: Test Printing

    Test Printing Model Name: RJ–4100 B A C 4 0 0 0 This procedure is used for test printing. The items are as shown below. For adjust- 1. Head Printing Verification ment parameter prints, if no serial number has been entered, a serial number will This procedure is used to print the head nozzle verification pattern and adjust- be requested.

  • Page 377: Parameters

    Parameters Model Name: RJ–4100 B A C 5 0 0 0 This procedure concerns changing adjustment parameters. Details are as shown below. A special purpose memory card is used to back up backup parameters to the memory card and to update the backup parameters from the memory card. Item Details Initialize...
  • Page 378 How to Initialize Parameters Model Name: RJ–4100 B A C 5 0 1 0 Initialization This procedure is used to initialize adjustment parameters. Items are: Capping Position, X Resolution, Zone Delay, Head Height, Maintenance History (Black Head, Color Head, Wiper), Serial Number and Complete Initialization. INIT: Parameter INIT: Home Menu Up is Initialize All...

  • Page 379: Update

    How to Update Parameters Model Name: RJ–4100 B A C 5 0 2 0 Update This procedure will update adjustment parameters. Note: The actual writing to flash memory is done when diagnostics are com- pleted or power is switched off. PARAM: Update UPDATE: Home [Menu Up] is Update Zone Delay...
  • Page 380 How to Update the Capping Position Parameter Model Name: RJ–4100 B A C 5 0 2 1 This procedure will update the capping position parameter. UPDATE: Home Use the VALUE + and - keys to change Home: -2162 the setting If there is a change, a confirmation message will appear when you press [ENTER] Param Update?
  • Page 381 How to Update the Head Rank Parameter Model Name: RJ–4100 B A C 5 0 2 2 This procedure will update the head rank parameter. UPDATE: Head Rank Use the VALUE + and - keys to change the Black Rank: 15218 setting and press [ENTER] to confirm the change.
  • Page 382 How to Update the Print Positioning Parameter Model Name: RJ–4100 B A C 5 0 2 3 This procedure will update the print positioning parameter. UPDATE: PrintPosi UPDATE: PrintPosi Use the VALUE + and - keys to change the Use the VALUE + and - keys to change the D e l a y K : - 0 .
  • Page 383 How to Update the Media Transport Distance Parameter Model Name: RJ–4100 B A C 5 0 2 4 This procedure will update the media transport distance parameter. UPDATE: X Length Use the VALUE + and - keys to change X l e n g t h : 3 0 0 . 0 m m the setting If there is a change, a confirmation message will appear when you press [ENTER]...
  • Page 384 How to Update the Mechanical Parameters Model Name: RJ–4100 B A C 5 0 2 5 This procedure will update the mechanical parameters. UPDATE: Mech Param Use the VALUE + and - keys to change the setting H t o E d g e : 1 5 . 7 4 0 m m and press [ENTER] to confirm the change.

  • Page 385: Aging

    Aging Model Name: RJ–4100 B A C 6 0 0 0 This procedure concerns the aging of the mechanism and head. Details of the items are as follows. Item Details Carriage Motor Reciprocal carriage scanning Media Feed Motor Media feed roller drive Cutter Media cutting Maintenance...
  • Page 386 Aging: Carriage Motor Model Name: RJ–4100 B A C 6 0 1 0 This procedure is used for aging the carriage motor. Select uni-directional print scanning mode or bidirectional print scanning mode and specify a number of times for repeatability scanning of the carriage. If the specified number is -1, aging will continue until a key is entered.
  • Page 387 Aging: Media Feed Model Name: RJ–4100 B A C 6 0 2 0 This procedure is used for aging the media feed motor. Repeatability operation is carried out for a specified number of times. AGING: Media Feed Use the VALUE + and - keys to change AGING COUNT: the setting Press [ENTER] to begin aging...
  • Page 388 Aging: Cutter Model Name: RJ–4100 B A C 6 0 3 0 This procedure is used for aging the cutter. Media is cut a specified number of times. AGING: Cutter Use the VALUE + and - keys to change AGING COUNT: the setting Press [ENTER] to begin aging Press [ENTER], [Back] or [CANCEL]...
  • Page 389 Aging: Maintenance Unit Model Name: RJ–4100 B A C 6 0 4 0 This procedure is used for aging the cutter. Capping is carried out a specified num- ber of times. AGING: Maintenance Unit Use the VALUE + and - keys to change AGING COUNT: the setting Press [ENTER] to begin aging...
  • Page 390 Aging: Head Model Name: RJ–4100 B A C 6 0 5 0 This procedure is used for aging the cutter. Select black or color and carry out in-fill printing a specified number of times. AGING: Head AGING HEAD: Black Menu Down Menu Up AGING HEAD: Color...

  • Page 391: Maintenance Parts

    Maintenance Parts Model Name: RJ–4100 C A T 0 0 0 0 Maintenance Parts Maintenance Parts List CAT1000 Maintenance Tool List CAT2000 Adhesives and Tapes CAT3000 Lubrication Points CAT4000 Exploded Drawings CAT5000 Maintenance Parts Model Name: RJ–4100 C A T 0 0 0 0...

  • Page 392: Maintenance Parts List

    Tray Assembly A0 (MUTOH) DF-40418 CAT5009-2E X Motor Assembly DF-40688 CAT5002-2D Tray Hanger A0 DF-40430 CAT5009-3D Y Motor Assembly DF-40111 CAT5005-7E Package Box Assembly A0 (MUTOH) DF-40424 CAT5009-8F Pump Motor Assembly DF-40112 CAT5004-7C Flange (2-inch) DF-40446 CAT5005-6B Cutter Solenoid Assembly DF-40113 CAT5007-2E...

  • Page 393: Maintenance Tool List

    Maintenance Tool List Model Name: RJ–4100 C A T 2 0 0 0 Drawing No. Name Appearance Remarks Drawing No. Name Appearance Remarks Personal Computer Commercial Bar tension gauge Commercial item 49 N (5 kgf) item (made by Ooba S/S) JD-30410 Head cleaning jig Special item,...
  • Page 394 Maintenance Tool List Model Name: RJ–4100 C A T 2 0 0 1 Drawing No. Name Appearance Remarks Drawing No. Name Appearance Remarks Phillips screwdriver Commercial Tweezers Commercial No. 2 item item Nut driver 5 mm Commercial Multimeter Commercial item item Screwdriver Commercial...
  • Page 395 Maintenance Tool List Model Name: RJ–4100 C A T 2 0 0 2 Drawing No. Name Appearance Remarks Drawing No. Name Appearance Remarks Hexagon ratchet Commercial spanner item Backup card Special item 2 MB 2 MB Firmware Special item version-up card 4 MB 4 MB Maintenance Tool List...
  • Page 396 Adhesives and Tapes Model Name: RJ–4100 C A T 3 0 0 0 1. Adhesives Name of Process Components/Application Brand, Product Name Remarks Exploded View Page Y Return Pulley Assembly To fix the return pulley shaft and Thread adhesive Three-Bond 1401B CAT5005-1C adjusting screw...
  • Page 397 Lubrication Points Model Name: RJ–4100 C A T 4 0 0 0 Name of Unit Lubrication Point Brand, Product Number Application Remarks Exploded View Page Pressurization Pressure cam Shin-Etsu Chemical Co., Ltd., To improve sliding or similar CAT5004-5E Unit Silicone Grease G501 Maintenance Unit Transfer gear bearings Shin-Etsu Chemical Co., Ltd.,...
  • Page 398 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5001 展 開 図 99' 05.19 RJ-4100 COVERS Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5001 1         2         3         4         5         6         7         8...
  • Page 399 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5002 展 開 図 99' 05.19 RJ-4100 FRAME UNIT: LEFT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5002 1         2         3         4         5         6         7         8...
  • Page 400 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5003 展 開 図 99' 05.19 RJ-4100 FRAME UNIT: RIGHT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5003 1         2         3         4         5         6         7         8...
  • Page 401 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5004 展 開 図 99' 05.19 RJ-4100 X DRIVE UNIT, MAINTENANCE UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5004 1         2         3         4         5         6         7         8...
  • Page 402 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5005 展 開 図 99' 05.19 RJ-4100 Y DRIVE UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5005 1         2         3         4         5         6         7         8...
  • Page 403 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5006 展 開 図 99' 05.19 RJ-4100 CARTRIDGE UNIT, PIPING UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5006 1         2         3         4         5         6         7         8...
  • Page 404 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5007 展 開 図 99' 05.19 RJ-4100 HEAD UNIT, CURSOR UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5007 1         2         3         4         5         6         7         8...
  • Page 405 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5008 展 開 図 99' 05.19 RJ-4100 P.C.B. UNIT, PANEL UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5008 1         2         3         4         5         6         7         8...
  • Page 406 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5009 展 開 図 99' 05.19 RJ-4100 STAND UNIT Ａ Ａ Ｂ Ｂ Ｃ Ｃ Ｄ Ｄ Ｅ Ｅ Ｆ Ｆ 機種名：RJ-4100   CAT5009 1         2         3         4         5         6         7         8...
  • Page 407 1         2         3         4         5         6         7         8 機種名：RJ-4100   CAT5010 展 開 図 99' 05.24 指摘 ACCESSORIES Ａ Ａ RJ-4100 (Specifications for Japan) RJ-4100A (Specifications for A/OEM 100 V AC) • Carton DE-11030B • Warranty card DE-34043 • Carton DE-11122 • Head fastening plate DF-40549 • Auxiliary material DF-40463 • Head fastening plate DF-40549 •...

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