Help Us Help You - GE JTP13 Use And Care Manual

Before using your oven,
read this guide carefully.
help you operate and maintain
your new oven properly.
Keep it handy for answers to your questions.
GE Answer Center"
800.626.2000
24 hours a day, 7 days a week
How to Remove Packaging Tape
To assure no damage is done to the finish of the
product, the safest way to remove packaging tape
adhesive on new appliances is an application of a
household liquid dishwashing detergent, mineral
to soak. Wipe dry and then apply an appliance polish
to thoroughly clean and protect the surface.
NOTE: The plastic tape must be removed from the
chrome trim on the oven parts. It cannot be removed
if it is baked on.
To obtain service, see the Consumer Services page in
the back of this guide.
We're proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
2

HELP US HELP YOU...

Write down the model and
serial numbers.
You'll find them on a label on the front of the
oven behind the oven door.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your
oven. Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
Save time and money.
Before you request service...
Check the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
Chicago, IL 60606